4280 comments found.
I bought a regular license.
1) Can I use it to build 2 websites? www.exampleY.com AND www.exampleX.com both owned by me?
2) Does the license expire?
Thank you
No need to Buy 2 Regular licenseb to build 2 websites
Hi, Location field is not showing any country, state ou city. The Location Manager in the Preselect Country and Filtering are showing the options, but in the Preview Example and in the use-details page is not showing any data.
Hi,
Hope you are doing great could you please connect live support at skype , our skype id : eyecix
or our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support does not allow more than one ticket so you can place all quires on the same ticket in future,
Best Regards,
Job Description only takes 5000 words? How can this value be increased?
Hi,
Hope you are doing great could you please connect live support at skype , our skype id : eyecix
or our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support does not allow more than one ticket so you can place all quires on the same ticket in future,
Best Regards,
There are 2 footer widgets. They are Footer Widget I and Footer Widget II. How can I add Footer Widget III. I want to see 3 widgets side by side, not under
Hi,
Hope you are doing great could you please connect live support at skype , our skype id : eyecix
or our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support does not allow more than one ticket so you can place all quires on the same ticket in future,
Best Regards,
Job Description only takes 5000 words? How can this value be increased?
Hi,
Hope you are doing great could you please connect live support at skype , our skype id : eyecix
or our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support does not allow more than one ticket so you can place all quires on the same ticket in future,
Best Regards,
Somebody has seen this?
team will get back to you thanks,
What does it take to get a response for a support question? I have been waiting for 3 days and counting to even get an acknowledgement to my questions and all I have are silence on Skype, but of course you’re active here.
Can I know your Skype name so I can see by my self thanks
It’s alanlmf_1. Thanks.
HI
Team has replied already thanks,
Best Regards,
Has anyone had any issues with the Geolocation feature for locations? If a job posting is entered via a postal or zip code;
If you type in Vancouver – it displays “Vancouver, BC, Canada”, however if you enter a postal code “V5Y 1V4” the google autocomplete drop down displays “V5Y 1V4 Vancouver, BC, Canada” but then if you accepted the value displayed in the location field it automatically appears as “Vancouver, BC V5Y 1V4, Canada”
So not sure if that is the issue? However if you post a job with only the city name (and no postal code) and then do a search for the postal code within that city the search results don’t return.
Looking for a solution or work around. For eyecix support (which has been fantasic by the way) I’ve sent a Skype message in this regard.
Thank you
Hi,
Hope you are doing great could you please connect live support at skype , our skype id : eyecix
or our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support does not allow more than one ticket so you can place all quires on the same ticket in future,
Best Regards,
Thanks I am on Skype now.
sure team will get back to you via ticket or skype thanks,
Anyone having any luck with the Google geolocation feature? I’ve connected with support and was advised the radius search is only available through the advanced search feature and not through the search bar on the main page. Most people when they go to search a job site will type in a location and it will bring up jobs within a radius to start.
However it appears that the geolocate feature that google has available is not resolving to the X Y coordinates as it should. A user putting in a postal code or city name should technically return the same results using geolocate (as this works with Capstone theme). The Careerfy theme looks really nice its just the geolocate feature is a deal breaker in todays day and age.
Would be interested to hear how others are making this work? Thanks
Further to my last post when you look at the Capstone theme under the location field, it shows “Powered by Google” for the locations. Only let’s you enter the city name and then populates it in a drop down list for google places, etc. Wondering if anyone has been able to get that functionality to work with Careerfy?
please check with ticket support as i think they have removed google branding you can ask them to get it back thanks,
Ok, I’m not too worried about the google branding but rather the functionality. It doesn’t seem the geolocation is working properly with the location search and radius search functionality. All is setup correctly but the autocomplete does not seem to be functioning properly with the google places. I’ve had Skype support go through it with me and have said that is the way it works. Was hoping for some feedback from other users to see how’s they’ve worked around getting the locations and geolocation to work properly.
Next update is coming with that thanks please wait for update
Hello, can I get a refund?
sure you submit request will be review and get back to you thanks,
thank you!
you welcome.
Hi there, we purchased the theme but having some issues with the initial setup and have been trying to connect on Skype. Is there particular times/days/time zones that we can connect?
Hi can I know your Skype name so I can contact you there right know thanks
I just sent you a Skype message showing our westcan username.
team has replied you already thanks
Hi there, we have not had any success connecting via Skype. It appears the skype service is only online overnight in the Pacific and Mountain time zones. Any chance you can resolve our issues through the support ticket we have going with the issues identified and have provided the admin credentials please? The last 4 numbers of our support ticket are #5043.
Thank you
sure team will get back to you thanks,
Hello,
How can i add this functionality?
Job posted in last 10 days marked with label New (like Urgent)?
Hi,
Hope you are doing great could you please connect live support at skype , our skype id : eyecix
or our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support does not allow more than one ticket so you can place all quires on the same ticket in future,
Best Regards,
Hi there, I’m wanting to add https://buddypress.org to my site but want to avoid users having to have two separate username/pass. Is it possible for other plugins/site features to share the username and pass assigned by your job board during sign up? thank you.
Hi,
Hope you are doing great could you please connect live support at skype , our skype id : eyecix
or our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support does not allow more than one ticket so you can place all quires on the same ticket in future,
Best Regards,
Hello, how can I change the name of the slug job-location, I would like it to only be called job-city for example …?
Hi,
Hope you are doing great could you please connect live support at skype , our skype id : eyecix
or our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support does not allow more than one ticket so you can place all quires on the same ticket in future,
Best Regards,
Since 2-3 days we are stuck in social media login, Search to redirect job package, LinkedIn Job Issues. We are trying to communicate with your provided Live support SKYPE but not getting response.
Hi,
Hope you are doing great could you please connect live support at skype , our skype id : eyecix
or our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support does not allow more than one ticket so you can place all quires on the same ticket in future,
Best Regards,
When importing “Approved” jobs via WP IMPORT PRO, the jobs are not visible on frontend.
Import is successful but each job is missing a lot of postmeta. To fix this, one would have to EDIT > SAVE each job individually so that all the necessary postmeta information is saved in database.
Should each import be assigned a JOBS post type or POSTS?
My assumptions has been that post type should be set to JOBS.
This is a big issue because we have imports in the THOUSANDS.
Thank you.
Hi,
Hope you are doing great could you please connect live support at skype , our skype id : eyecix
or our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support does not allow more than one ticket so you can place all quires on the same ticket in future,
Best Regards,
We have a purchased versions , tell us how to change jobs/jobs-listing/?sector_cat=software-web-development to jobs/software-web-development
I tried to open a ticket at your item support at https://support.eyecix.com/open.php, but, it says You’ve reached the maximum open tickets allowed.
Hi,
if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support does not allow more than one ticket so you can place all quires on the same ticket in future,
Best Regards,
Hi, I have a pre sales question abut the site speed and also would like to explore the client sign in process – tried the demo credentials but couldn’t login it’s not redirecting to anywhere. Tried connecting through skype through below link, but no response.
https://preview.themeforest.net/item/careerfy-job-board-wordpress-theme/full_screen_preview/21137053?_ga=2.70074512.1886839857.1586376600-970173570.1569047303if some one helps with my pre sale queries will give confident to purchase, am already customer of job career, exploring other themes to move forward.
Looking forward your support
menus not collapsing correctly for all demo content causing block display of all menu items.. ajax value errors. template not usable as is
Hi,
Hope you are doing great could you please connect live support at skype , our skype id : eyecix
or our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support does not allow more than one ticket so you can place all quires on the same ticket in future,
Best Regards,
Ticket #434004
no response on ticket or skype… your product is not usable as is. please respond
Hi,
team will get back to you for you sure thank you ,,
Best Regards,
this is still not resolved
HI
as I can see the team has already imported demo data for you how do you want something else to let us know by ticket thanks,
Best Regards.
I responded in the ticket… one demo template was imported, unable to import any of the other demo templates. this was not fixed
Hi,
Hope you are doing great could you please connect live support at skype , our skype id : eyecix
i will see your thing by my self. thanks
Best Regards,
all my site info is in the ticket
ok let me explain demo import mean user can import 1 demo at 1 time and that you did already so please elaborate what you are looking for so i can guide you accordingly thanks
I only want 1 demo. I am trying to import a specific demo. but regardless of what demo data i choose to import, I am stuck with the same that was imported by your team. I believe you call it Job Finder.
actually, the demo I am stuck with is Job Perfect
No we have imported Perfect Job let me know if you would like to import some thing else thanks.
why am I not able to choose on my own? I think I want job finder but may change my mind and replace.
didn’t my purchase include all demo data? as long as I only apply 1 at a time?
you can do that all demo install by your self https://www.youtube.com/watch?v=SJPKVbCjWbc all is included to your purchase and for further questions you can ask at support comments are handled with pre-sale questions .
ok, clearly I’m going to need a refund. Your demo import does not work out of the box, which is why I originally contacted support. This is called out as an issue by others here. My issue has not been resolved. Please issue refund.
the demo is working for fine support team already imported your demo 6b5.924.myftpupload.com if you want to import another demo they can do that sure please ask support to guide you about that how to take refund thanks, please contact ticket support for any issue here we handle pre-sales questions only thanks,
I have already requested a refund and no, the demo content is not working for me or others who have commented here.
how is that possible did you check the demo is already install http://6b5.924.myftpupload.com
you are clearly not understanding or reading this thread. Your support installed 1 demo, and one I do not want. I tried to import a different demo and it fails. Any other demo I try to install fails and I am stuck with the one your support installed.
you are now denying me a refund
oh i see so need to delete the current demo to install new demo thanks, ask your hosting to delete that for you or let us know the new demo you would like to install we will do that for you thanks,
that would work but why is your demo content unable to be installed without support? a fix is needed
that is your hosting problem have low resources this is the problem we are installing demo manually we can’t do any thing with hosting you can buy the good hosting to do these things by your self thanks,
you should be more transparent that your template is NOT compatible with the #1 hosting provider.
Ok sure thanks we will. We don’t know that is #1 or #10 as that issue was coming due to less memory if you will see that video we have told the Php Configuration there .
and I followed your php configuration and your demo content is still broken
Yes but they have some low resources even the original server don’t have that resouse I can suggest you good hosting where your issue will be resolved for sure thanks.
We purchased the theme today! Looks pretty good with lots of awesome features. However on a fresh WordPress install we are experiencing some significant display issues with the theme layout of the main page. We’ve submitted a support ticket.
Hi,
Hope you are doing great could you please connect live support at skype , our skype id : eyecix
or our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support does not allow more than one ticket so you can place all quires on the same ticket in future,
Best Regards,
Hi, Upgraded from v2.2 to the latest v3.7. After doing so, the FOOTER section in jobs’ pages is being shown ABOVE the content instead of below it. Example: here
Hi,
Hope you are doing great could you please connect live support at skype , our skype id : eyecix
or our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support does not allow more than one ticket so you can place all quires on the same ticket in future,
Best Regards,
I don’t have Skype account and when trying to open a ticket in your ticket system I receive an error message saying: “You’ve reached the maximum open tickets allowed”.
Installed Skype, but no answer from this user…
sure team will get back to you don’t worry
Hi there – what platform is your user registration based upon? Just wondering if this plugin is compatible with SMS phone number verification and your theme? https://en-ca.wordpress.org/plugins/miniorange-otp-verification/
we have not tested with this if this plugin support wp login it should be work fine than as we are using default wordpress login thanks,
Best Regards,
Thank you. Any chance to have access to an admin “sandbox” to have a look around before we buy?
we don’t have it yet
Ok thank you for the quick reply! Looks like support for this product is amazing. We are just wanting to check it out before we buy but that’s understandable. I noticed that with the demos they don’t necessarily the job listings display properly on an iPhone. Is this a fix you anticipate in the near further?
yes it can be tweaked more don’t worry thanks
