488 comments found.
I reinforcing my rating of the theme (before I had 5 stars for the layout, now 1 for the support) and reinforcing the previous comment, this support currently does not work. Attention to renovations and purchases! I renewed the support and now I have no help … Since May 13, I have no solutions, now they don’t even answer me by mail. Will they solve it or not?
Hi SYLVYD,
I’m so sorry about that.
I checked your tickets and our developer has replied you 6 days ago.
But we haven’t received get any response from you. Please check your ticket now.
that day he answered, but it didn’t solve it, I send him access and the questions to solve and if you see I haven’t had an answer, until today nor solutions, why don’t they answer »?
Hi SYLVYD,
Our developer have replied you. Please continue to discuss with us on forum.
Thanks!
I’m really angry with the support of the last week. I have a huge problem that it have been solved yet, I have been sending private messages and still don’t receive a proper solution. When it comes up to huge problems, support and theme is NOT DOING A GOOD JOB!
Hi LucianaGraphic,
Sorry for the late response.
We’re checking your ticket now.
Dear Sir / Madam we have some pre-purchase questions, and would like to know if Hotel & BnB feautures some functionality simillar to the bellow:
1. Change booking days without affecting the booking ID, while also sending a mail to the customer that made the booking informing him / her about the change
2. Provisional Booking, the ability to hold-onto some days even when there is no booking made in case a client wants that.
3. Adding the option to chose between adult and/or children and their age when searching to rent a listing.
4. Sync iCAL with Booking.com, Airbnb and other Agencies
We would like to have information for the above for a client that’s interested in your theme. Looking forward to hearing from you!
Thanks a lot in advance!
Kind Regards
Hi dgkougkoulias,
I’m so sorry.
We don’t have these features yet.
But thanks for your feedback, we’l consider it in future.
Hello
Why i can’t use WPBakery Page Builder ?
‘There is a new version of WPBakery Page Builder available. View version 6.2 details. Automatic update is unavailable for this plugin. To receive automatic updates license activation is required. Please visit settings to activate your WPBakery Page Builder. Got WPBakery Page Builder in theme?’
Hi tryans,
You can update plugin in the Dashboard / Hotel WP / Plugins
Hi. How to fix this error with breadcrumb itemListElement? https://prnt.sc/s6mqig
Hi vitalsoft,
Please create a new ticket on our forum: https://thimpress.com/forums/forum/hotelwp/ we’ll help you fix it.
I’m not buy yet, and worried can be it fixed after I buy…
Hi vitalsoft,
Don’t worry about that.
We’ll help you fix it and we’ll fix it in the next version of the theme.
Would purchase but WP Hotel Booking plugin doesn’t work. Error Message: This plugin has been closed as of March 13, 2020 and is not available for download.
Hi Bjdiving,
You can create a new topic here: https://thimpress.com/forums/forum/plugins/wp-hotel-booking/
We’ll help you check it.
Thanks, shall wait for your next reply.
Hi Bjdiving,
Yes, we’ll check your topic.
Estou utilizando este tema no meu wordpress e esta funcionado super bem, vejam: https://www.maquininhasdecartoes.com.br/minizinha-chip/
Gosto muito de comprar meus temas e plugins aqui.
Abraços,
Thanks 
Hi there,
Before purchase question, do you have channel manager include in your theme for sync avaibility of my rooms with websites like airbnb, booking.com,.. ?
Thank you!
Hi Yohannvassiliou,
I’m so sorry.
It’s impossible.
Pre-sale question, can i change header images for all pages? Thanks
Hi einlosen,
Yes, it’s possible.
Hello, before making the purchase, I would like to know if the reservation site is compatible with Payu, another payment support for Colombia.
Hi malzate,
By now, we support to use WooCommerce Payments, please check it out.
Woo 4.0 support? where CHANGELOG and updates?
Hi mihvas,
Currently, the theme doesn’t support Woo 4.0, please wait when we fix the theme to compatible with Woo 4.0, we’ll update the new version and reply to you.
Thanks.
How do I change this button to redirect to room search?
Hi, Please create a new topic on our forum. My staff will check it for you
Hi, I need to do a group website for 3 properties. But I have a link for external booking engine. All I need to do is just make 3 beautiful property pages, corresponding accommodation & dining pages. So there will be 3 different accommodation pages for the 3 properties with various types of rooms each. If the book now button is pressed, then I will redirect it to an external booking engine. So, is your theme compatible to do this?
Hi eddy93797687,
With the theme, you can redirect to an external booking engine but we don’t have the feature to create “3 different accommodation pages for the 3 properties with various types of rooms each”.
hello, it’s possible to get a refund …. I thought that your theme that had wp booking was going through the payment via woocommerce in order to wait for the possibility of payment and in fact not ….
Hi reaven5555,
So sorry foir the llate response, we are in tet holiday.
The theme supports to book the rooms via Woocommerce, you only need to install WP Hotel Booking – Woocommerce integration to use this feature. Please check it again.
How I can make footer with 3columns
How I can make new social links on Header and Footer?
Hi minhlq,
Which icon do you mention? Can you give me some screenshot of it?
any social?
Hi minhlq,
You can add the social link to the footer/header by adding the widget Thim Layout Builder to the header right / toolbar or any footer column, then in Edit Thim Layout Builder page, add the widget Thim: Social Links and set the link for the social.
hola! No encuentro la manera de cambiar las imágenes del apartado de galería. Por favor, apreciaría que me ayuden con los pasos a seguir.
??
Hi joseluisc21,
Now the image in Gallery page is get from the posts which the post formatis Gallery http://prntscr.com/q6x52m. Please edit the image in those posts.
Hello dear Thimpress, is it possible to add css for lazy scroll for section? thnx so much.
Hi michalweb,
Which section do you want to set the lazy scroll?
Hi, dear Thimpress, when i create one page … with section ID for example #welcom #about-us atc. When i click on menu … scroll is too fast no smooth or lazy like button on the top of the page
Hi michalweb,
Please send me an email to hadt@thimpress.com with the subject “michalweb – Sailing Support”, I will help you check it.
Besides, your support is expired, please consider renewing it.
- Booking system is not working in demo, so what I can expect after purchasing the theme as this is the most important while anyone is purchasing Hotel Booking template
- What about third party payment gateway integration like; PayU Money, CCAvenue or else.
- Booking confirmation for both guest and site admin
Hi gfxrider,
1. So sorry for the inconvenience you had. We fixed the issue with booking system. Please check it again in our demo.
2. Now the theme integrate with PayPal, Offline payment and alost the add-on payment of Woocommerce.
3. Can you say more clearly about your mind?
Hi!
3. I means after booking, both Guest and site Admin will get the booking confirmation/notification via e-mail or not ??
Hi gfxrider,
Only admin and some people (you set in http://prntscr.com/pzvg22) can be received the email.
The user won’t received notification email.
Can I use WooCommerce to handle payment?
Hi unityekeinde,
Yes, We integrated the Woocommerce payment with room booking.
