8584 comments found.
Hello, everybody…
I have a question regarding the multilanguage option. I need my future web-site to be in four languages. Is there such an option for X (which is, otherwise, absolutely superb)..?
Thank you…
Hi there,
Sure! We would recommend WPML as it is integrated with our page builder (Cornerstone) and supported. You should be able to use other translation plugins as well. In our experience X works great with any plugins coded to WordPress best practices.
Hi, Just wanted to ask a pre-purchase question. Would I be able to edit pages like on Elementor? I ask this because I am not a tech person and would like to know that I’d be able to do this without looking for a web dev.
Hi there,
X comes with Cornerstone, a drag and drop visual page builder. It’s perfect for anyone looking to build a site without coding knowledge. You can also use Elementor if you prefer, as X works with other page builders as well.
i didnt see content demo in my dashboard why ?
Hello, I updated x theme to the latest version and now the shop page is shown as a blog. It’s empty and has the latest blog posts and all the products are gone. Appreciate your help. Thank you.
Hi there,
Thanks for reaching out. We’d be happy to help you with this. If you reach out to our support team one of our developers can take a closer look and advise a solution for you.
Hi, is X latest version compatible with Wordpress 5.4?
Yes, X is compatible with WordPress 5.4. ThemeForest hasn’t added that tag yet, so regretfully we can’t display it, but we will has soon as they make it available.
Hello i have 2 domains . with the one i design the theme and so i dont want to activate the license . do i have all the capabilities of the theme or i need activate the license and delete it before install to another domain ?
a bunch of the plugins are now broken including cornerstone due to the update, envir gal, grid pro etc!
Hi There,
We’re not seeing that globally so it sounds like there may be something wrong with your install. Feel free to post in our support forum if you’d like a member of our team to take a look.
Cheers!
just want to know is ita annual license or one time purchase?
Hi There,
The terms of the license sold here at ThemeForest (set by Envato) is a single use license so if you wanted to use X on say 3 sites you would simply purchase 3 regular licenses. Let us know if you need anything further, my friend!
Hi, I bought this theme a long time ago, just trying to use it for a site, but the key is not working
Hi There,
Have you followed the steps on this article? If you need anything further feel free to contact us directly.
Cheers!
I just purchased this theme and installed it on my Wordpress. It’s asking me to validate with my purchase code, so I followed your instructions and downloaded my Theme License from Envato/Themeforest and pressed enter on the Wordpress form. It came back with the message
‘This looks like a brand new license that hasn’t been added to a Themeco account yet. Login to your existing account or register a new one to continue.’
So I went to https://theme.co/apex/register register and it’s now giving me the error
‘Your code appears to be invalid. Please make sure you have entered the correct purchase code.’
I’ve triple checked i’m using the exact same code. Please help as we want to get to work ASAP.
Hi There,
I’m sorry to hear of the trouble you’re having. Please contact us directly with your purchase code, and we’ll be happy to take a look.
Cheers!
Can I sell digital files with your theme? (Downloadable after the customer have paid)
Absolutely! We don’t offer any native feature for digital file management but there are several plugins on the market you could use and integrate with the theme.
Hello I wanted to know if you offer job board function for your theme. I want to create a recruiting agency website but I need a job board. If not, are you compatible with wp job board?
Hi There,
We don’t offer functionality like that out of the box, but you could integrate with a 3rd party plugin that did so. While we can’t guarantee compatibility with all 3rd party plugins if it was developed well and is supported/updated you shouldn’t have any trouble getting it to play nicely with X 
Let us know if you need anything further, my friend!
Hello x, I’m interested on web site like this on each demo are you recommending? https://webdesign-schulz.com/
Hi There,
The best way to see what is possible out of the box in X would be to check out our demos. Virtually anything is possible with our own creativity and keeping in mind you may need to custom code certain things dependent upon the complexity. Feel free to contact us directly if you have any questions as we may have some additional options you may be interested in.
Cheers!
I’ve purchased X theme this morning. Wanted to start working on it but when I uploaded it, this is what I got after inserting the purchase code: “This looks like a brand new license that hasn’t been added to a Themeco account yet. Login to your existing account or register a new one to continue. Login or Register” I’ve tried it several times. It just doesn’t work!
Hi There,
I’m sorry you’re having trouble getting the license registered. Have you followed the steps on this article?
If you are still having trouble feel free to contact us directly, and we’ll be happy to take a look.
Cheers!
I have got to the final stage, inserted the purchase code by copying it from the pdf file and it gave me the message above. I will contact you directly then. Thanks.
Sounds good, will be on the lookout!
HI just purchased this theme it wont activate saying the code is invalid please correct it heres the id 5871901
“This looks like a brand new license that hasn’t been added to a Themeco account yet. Login to your existing account or register a new one to continue. Login or Register” Link does nothing! guys it shouldn’t be this complicated…
Disregard , i figured it out.
Hello, has the X theme been tested with the plugin WP/LR Sync which allows Lightroom and WordPress to communicate?
Hi there,
Thanks for reaching out. We’ve not tested with this plugin specifically, but in our experience X works great with any plugins coded to WordPress best practices.
Hi, today i updated the theme in version 5.3.2 and there was a problem. On the homepage of the site, the background image does not display properly when viewed from a mobile. Before the update, everything look normal, but now it didn’t.
A picture of post was embedded over the background image, and when scrolled, the picture are behind the white background and not behind the image. Before update theme, the background image always followed the picture of post when scrolling – this only happens when the site is viewed via mobile. https://kavanali.com/ you see below part ’’Najnovije epizode’’ on pageHow do I fix it? Thank you.
Hi, I’ve installed the latest version of X (7.2). In the older version (6.2) right after the installation, I could choose the template for my web site (I was using Ethos-2). Now I can’t choose the template anymore… Can you help me please?
I want to purchase this theme. However, I am a bit concern because I like the layout of the actual presentation where the MENU is at the bottom of the screen and as one scrolls down, it places the MENU at the top of the screen (https://theme.co/x/) however I don’t see that in any of the demos. Is the orginal theme included in the purchase of this theme?
Hi there,
Yes, this is possible. We’re in the process of redoing some sales pages so at the moment regretfully not all the demos are linked from our main demos page. Here’s an example of a demo you can import as a starting point that has the feature you’re looking for:
https://demo.theme.co/ethos-business/Hi. I’m working on my client’s site. It’s theme X. And using cornerstone editor. I found a bug inside cornerstone plugin. When we use cornerstone on a page, the youtube lazyload feature in wp rocket not works. For example check here: https://www.gulfbreezerecovery.com/ , If we don’t use cornerstone, youtube lazyload feature in wp rocket is ok, for example check here: https://www.gulfbreezerecovery.com/mwdc_test/ [you can check from gtmetrix to see youtube requests that exist on first link]
Hi there,
Thanks for reaching out. Regretfully we can’t promise 100% compatibility with 3rd party plugins, but we have worked with WP Rocket before to address conflicts. Performance modifications are usually not something we can account for since they’re somewhat invasive in adjusting and re-ordering how the front end output is produced. I would recommend reaching out to WP Rocket’s support to see if they can advise what is going on with that page. If they determine it to be an issue with our products we’d be happy to work with them to investigate the problem. Thanks!
