THEMECO

THEMECO supports this item

Supported

7607 comments found.

dean99

dean99 Purchased

I had so many good reviews about this. reality is it has lots of bugs I’ve had this a week not been able to use it due to the support passing the buck saying it’s WordPress setting then I disable all install still the same they still say it’s the setting. then I disable pro and the bug goes away.

here is my support ticket

https://theme.co/apex/forum/t/unable-to-use-builder/16509/8

Hey There,

As outlined in the ticket this might be due to server limitations and resources which is hosting related. We do everything we can to troubleshoot and find issues but things that are outside of our control like for example limit set by the hosting company means you will need to get in touch with so we can together resolve this for you. Please use the ticket for further communication and I am confident we can resolve this.

graviz

graviz Purchased

How do I submit a ticket to your support forum? Have an issue regarding tabs

Hi There,

Just head on over to the support page of your Themeco account, and the instructions are there for posting in the forum.

Cheers!

Hello, how the licensing works? I can create 1 site per 1 licence, is that correct?

Hey There,

Yes you will need to buy 1 license per website you’re using X on.

joed777

joed777 Purchased

Hello! Am I able to use the Cornerstone plugin that comes with this purchase on other themes and sites? There are a few Cornerstone addons on Envato that I would like to purchase, so I am wondering if I need to purchase Cornerstone separately or I can use the plugin supplied with this theme’s purchase. Thanks.

Hi There,

No, you can only use Cornerstone with your purchase of X. If you need to purchase standalone licenses for Cornerstone to use with another theme, you can do so here.

Cheers!

bluefuze

bluefuze Purchased

I am using the Ethos sub-theme… and on the “Category Archive” page, I’m wondering if it can be changed to show the actual name of the category rather than “Category Archive” ?

Hi There,

You can find more info on that with this thread in our forum. Our support forums are full of helpful information related to using all parts of X and Cornerstone so if you need anything in the future I would definitely recommend starting there. More info on how the forums work can be found here.

Cheers!

Hi, great work as i can see for now. But one prebuy-question: Is the theme still fully compatible to visual composer plugins as “Cost Calculator – WordPress Plugin” https://codecanyon.net/item/cost-calculator-wordpress-plugin/12778927 . This ist dependent of VC and as you changed the pagebuilder recently, i’m a bit uncertain.

Hi there,

We still maintain VC compatibility, and a copy of VC is included with each purchase of X. However, we’re unable to guarantee compatibility with other plugins, including those that extend VC. I can’t speak to the compatibility of that plugin specifically, but in our experience X works great with any plugins coded to WordPress best practices.

Hi, i bought the demo trying to make it like the ethos 1 demo, but when i set it to that its a blank theme without sliders n stuff?

How can i make it look exactly like the demo?

But i want the theme to be Ethos 1

Just need to know how to input the slider and the 5 images part above the menu in edit for corner stone thanks.

Hi There,

A member of our development team would be happy to assist with any product support questions in our support forums. If you haven’t done so already, you can register for access or login then head on over to the support page of your account for further instructions.

Cheers!

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