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Hi. i have problem. if i click button of “Edit with Cornerstone” that show me the message to me. “The requested URL /x/ was not found on this server”,
can you explan why Cornerstone is not working?
i waiting for your message
Please direct any support requests to the support page of your Themeco account, and a member of our development team will be happy to take a look.
We need Wordpress ? Thanck
X is a theme for WordPress so you will need a WordPress installation in order to use our theme.
I need to develop a design into a WordPress website. I was wondering if your theme allowed for this type of customization.
1. logo overlapping the header and content area
2. side bar navigation that overlays the large image.
design example- https://ibb.co/kUkLD5
It wouldn’t be possible directly out the box, it’d require some core template customizations in a child theme and the use of custom CSS.
ok, would that be something your support would asist with?
Regretfully, we can not provide support for customizations but we are happy to help with any product related questions tied to features of the theme. Let us know if you need anything further!
theres something very wrong with your new update, It broke my site, cornerstone is not working. Advise to users do NOT update yet
We have thousands of users who have already updated just fine. 1) Make sure you have the latest versions of X and Cornerstone. Many times people forget to update one or the other and this can cause problems. 2) Make sure ALL caching plugins are turned off to ensure you are not seeing old files served. You should never leave caching plugins in tact during an update. 3) Check for plugin conflicts if you have 3rd party plugins one at a time. 4) We always recommend the use of a staging/testing environment so you can test an update before pushing it to your live site. If you need anything beyond that, please head over to the support page of your Themeco account, where a member of our development team can provide further assistance.
HI,Without using plugins, can we do the following thing?
2 /A picture, Lazy Load, possible?
3 / Can I suspend reading of css which isn’t used for speeding?
1: By default X serves compressed/minified CSS/JS out the box.
2: You’d need to use a plugin to configure lazy loading.
3: As the file is already minified into one file, you wouldn’t save any time on loading by not using parts of the CSS.
Hi, today I updated to the latest versions of the X theme and Cornerstone. Unfortunately, I’m no langer able to edit pages. Clicking on the ‘Edit with Cornerstone’ button results in a 404 error, stating that the requested url /wordpress/x was not found. What could be wrong?
I would check a couple things. 1) Are you sure both X and Cornerstone were updated? The latest version of X is 5.0.3 and Cornerstone 2.0.4. 2) Do you have any caching plugins installed? If so, they need to be disabled during an update to ensure you are not being served outdated files once you make the update. 3) There may be a plugin conflict with a 3rd party plugin – you can check that by disabling then reactivating a plugin one at a time to see if you find a conflict there. Beyond that, a member of our development team would be happy to assist. You can simply head over to the Support page of your Themeco account. If you haven’t registered for access yet you can do so here.
Thanks for your suggestions. 1) Yes, I’m running X 5.0.3 and Cornerstone 2.0.4. 2) No caching plugins installed. 3) Deactivating plugins doesn’t provide a solutions.
It is possible to edit pages in the end, though: when you to X > Launch > Content and then edit pages, Cornerstone works fine.
Great! Check and make sure there aren’t two versions of Cornerstone installed on your plugin page. We saw a couple isolated issues where the plugin was getting installed twice and it created some similar issues.
Nope, only one version of Cornerstone installed.
Ok thanks, glad to know it’s working. If you’d like a member of our team to take a further look feel free to head over to the support page of your Themeco account.
Well, working in terms of being able again to edit pages, yes. But still when I select the ‘Edit with Cornerstone’ I get the 404 error. Seems that other people have the same problem…
A member of our team will need to take a look. There are all sorts of potential issues around the time of an update. We have thousands who have updated just fine, and they don’t post anything because everything is working. For those who have any isolated matters, we need to take a look on an individual basis as those are the issues you see reported.
How can I put the menu below the main slider, as in the demo https://theme.co/x/. I want to leave exactly the same. Thanks
The best way to recreate that look would be to use our Ethos 03 Demo as that was created to serve as a starting point for that layout. If you need anything further, a member of our development team would be happy to assist – just head on over to the Support page of your Themeco account. If you haven’t registered for access yet you can do so here.
Hi, we’re another site that noticed Cornerstone pages breaking after the latest update (we don’t use Siteground Hosting). It looks like the issue on our site is that the latest version of Cornerstone conflicts with Shortcodes Ultimate. Disabling the SU plugin allowed Cornerstone to work again. Just FYI in case this might help someone else since Shortcodes Ultimate is a very popular plugin.
Thanks for the heads up! I would suggest reaching out to that plugin developer so they can see about investigating as that is not a tool we provide an official integration with.
Hi guys i just want to know how can i reset my theme to default state as it was when i uploaded to wordpress with recovering post,bcos i have around 18 post on it,reason behind resetting is i want to design home page my self with your support afterwards when i start designing it.
Thanks in advance
And 1 more thing i cant use templates from vc as its saying activate VC & some other extensions which came with this theme are also asking for activation code.
You can get a “fresh” copy by simply re-downloading the theme here from ThemeForest. Also, you do not need to register to use VC or any of our other Extensions as we provide support and updates for all of those tools.
Thanks but i was asking about i cant use templates of VC
Those may be bonus files you get if you purchase directly. We include the full product and updates but sometimes the owners of these 3rd party plugins include bonus files if you purchase a license from them directly in addition to providing direct support.
ahh k thanks i need to know regarding bodering this images can i ask here or have to send support ticket?
You’re welcome! You can learn more about image options here then if you need anything further all support is provided on the support page in your Themeco account. If you haven’t registered for access yet, you can do so here.
Hi There just a presales question. Is this theme compatible with Lifter LMS and is there a way to see the implementation? Thanks for a short answer.
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