THEMECO

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7878 comments found.

Can custom post types be pulled in through the Classic Recent Posts Element or any other elements I want to put multiple Custom Post Type feeds one page.

Hi There,

A member of our development team would be happy to help with any product questions in our support forum, just head on over to the support page of your Themeco account.

Cheers!

Hey guys I just missed your sale :{ wanted to request you if I could get the sale price on this pls pls pls

Hey There,

There was a temporary change in price, however this is our regular pricing – still the best value in WordPress when you consider all that is included!

Cheers!

FVEM

FVEM Purchased

Where can I upload the favicon? Thanks

Hi There,

You can add favicons from Appearance > Customize > Site Identify > Site Icon.

Cheers!

qadam

qadam Purchased

Do you offer bulk licenses? How do you handle licenses for multisite? Is it a single license for multiple domains or is it for individual domains? I’d like to learn more about this if you have any agency packages.

Hi there,

Thanks for reaching out. I’m sorry no, we don’t have bulk licensing options. X (along with all ThemeForest themes) is sold under the ThemeForest regular license. You need one license for each site, including when you’re using a multisite network.

rabiruivo

rabiruivo Purchased

Hi, i received an email saying a “X v6.2.0” was ready, but neither the update from here nor from my admin is showing that update. Care to explain please.

Thanks

Hi There,

We start every update cycle by releasing first to manual updates. You can read more on the process here.

Cheers!

hello i want a trial version or you give me a answer for my question : i want to build a website to sell iptv service , you have a good demo for this service ? i want to buy your theme but i need to check

Hi There,

Our demos can be used for many different types of sites (not just the ones they are named after – Food Truck, Church, etc). We don’t have anything specific to an IPTV service, but there are many great options you could use for that as part of our Expanded Demo library.

Let us know if you need anything further!

Cchanelpj

Cchanelpj Purchased

After I purchased my new key my theme still isn’t not updating

Hi There,

If you are referencing the new update from yesterday, we have released it to manual updates first. More info on our release schedule for this cycle can be found here. If you need anything else, a member of the team will be happy to help in our support forums. Just head on over to the support page of your Themeco account.

Cheers!

Cchanelpj

Cchanelpj Purchased

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Cagarcia

Cagarcia Purchased

I remember seeing this at $59 last week, is this on sale temporary for $35? Also can this theme support a magazine blog bilingual up to 3 different languages?

Cagarcia

Cagarcia Purchased

?

Hi There,

Sorry we missed this! There was a temporary change but $59 is the regular price. We do integrate with WPML for language switching so that would probably be the best option. If you have any other questions a member of our team would be happy to help in our support forums – just head on over to the support page of your Themeco account.

Cheers, and our apologies agin for missing your comment from a few days ago!

I’ve been using X Theme for some time now, and I have to say that the latest update seems to have made it harder to use. Took me ages to figure out why I couldn’t make a section background an image – apparently you now have to find advanced settings and switch that on. Not exactly advanced, is it?

My latest in a long line of issues seems to be that the X tab on the Wordpress back end is all over the shot. I thought it might be a plugin clash, but I’ve disabled everything save from Slider Revolution and Cornerstone and it is still unusable. It worked perfectly fine before.

Hi Paul,

You can easily set an image as the section background (I don’t believe you have to fiddle with anything related to advanced settings as those settings are earmarked for V2 Elements). A member of the team would be happy to help if you’re running into any trouble there.

With respect to performance, the backend of X is continually improving so if something is all of the sudden taking a while to respond it would be indicative of something else going on as we’ve not seen anything like that across the board. Quite the contrary actually as we’ve been able to find several big wins with regards to performance recently (more info on our Changelog). A member of the support team would be happy to take a look at your site in our support forum to see what may be going on. Simply head over to the support page of your Themeco account.

We do have a major update due out this week so you may want to update to that first. The choice is up to you just wanted to point that out as an option. Either way the team will be standing by, and we look forward to hearing from you in the forums.

Cheers!

Well, I only found the image upload section, after searching through pages of the forums. It was advice from one of your helpers to another person who had the same problem.

It’s not taking a while to respond, I’m afraid, it simply isn’t working and it looks a mess.

I’ll check it out. Thanks for the direction.

Most welcome! Something is definitely up with your install, and they’ll be happy to help get to the bottom of it!!

Jaysharma

Jaysharma Purchased

Hi, We had made our website using the X Theme. I have really enjoyed using the X Theme for the past 3 years. Its an amazing product. Because, it is easy to setup, user friendly updates from time to time and very informative update notes too.

But, now all of a sudden in the mobiles 1. Drop down menus is not responding. 2. While making a post, i am not able to change font colours, change font type and underline fonts. Please, let me know.

Thanks

Jay

Hmmm, not sure right off what would be causing that, but a member of our development team would be happy to take a look in our support forums. Just head over to the support page of your Themeco account. Thanks for the kind words about X, Jay and being with us for so many years :) We look forward to helping you get to the bottom of this and will look for your post in the support forums.

Cheers!

lisandi

lisandi Purchased

Are all those plugins you mention still included into your package as modern events calendar seems to have been banned from Themeforest at all as also all their other themes by webnus are completely missing. We have customers already using x and are more than worried about that development as it would mean they would need to redo all their sites – especially those event sections which tales lots of space at most churches.

They like that mordern events calendar a lot – well we recommended them that and X before but now we need a very clear answer as without modern Events Calendar X woudl be useless for at least our customers as all other Calendar plugins don’t have the functionaility for that price available.

Thanks Andi

Thank-you :) The problem is between the MEC authors and Envato so it has nothing to do with us. As long as the product works with X and the developers commit to continuing on with updates, we’ll keep it as an option for our customers. Thanks for the continued business! We look forward to continuing to work together!!

lisandi

lisandi Purchased

Great to hear! I know its more politics than really useful for anybody. I am also looking forward. Thanks for the nice replies!

Our pleasure!

how many minutes does the app demo content upload i need help in uploading pls

Hi There,

It should be within a few seconds. If you are running into any trouble, a member of our development team would be happy to take a look in our support forum – just head over to the support page of your Themeco account.

Cheers!

Xhera

Xhera Purchased

x theme and running on a netwok, but to activate it on a multisite you have to buy a license for each site in subdirector…

Yes, that’s correct since they are different sites.

Xhera

Xhera Purchased

perfect then it is not the right theme for my network thanks

My pleasure :)

It shows $35 on the “Popular Items” page and based on the reviews I read, you are rightfully one of the best themes around. Was about to purchase but when I clicked Purchase, the license fee shows $59. That’s a bummer just when I was ready to go.

Hi There,

Thanks for reaching out! There was special pricing for a short window, however we’re back to regular price. Let us know if you have any questions about the product or the new update that was just released yesterday.

Cheers!

The window is too short. And I clicked while I still saw $35! When is your next window?

Hi There,

It was for several days so sorry that you missed it. While we don’t have any scheduled promotions, X is definitely the best value in all of WordPress (considering the fact that just one of the included Extensions costs almost as much as X by itself and you get X plus nearly 30 premium Extensions). We look forward to having you in the Themeco family.

Cheers!

ARGat

ARGat Purchased

Says “nearly 30 premium plugins” included. Yet some of them require license purchase to use. Example: WPBakery Page Builder costs $45.00 to obtain license to activate. There also seems to be no ‘Dummy’ content available. As a long time WP user, this theme is extremely confusing to set up. I have had this theme for nearly a year now, and it’s still unusable. Suuport did set up dummy content for me on test site quite a while ago. But on permanent site, nothing seems to work.

Hey There,

We provide update and support for all the extensions via our X validation so there is no need to validate those individual plugins. Feel free to reach out to us via our contact form here and we will help you setting up everything.

ARGat

ARGat Purchased

Odd, then why does WPBakery Page Builder require a $45 license fee for activation? There is literally no other way to activate the plugin.

Hello there,

As mentioned above, we are happy to assist you with any product questions you might have, but we request that they be handled via our official support channels. If you contact us above as mentioned, we can assist you with this issue directly.

Cheers!

v1deira

v1deira Purchased

Hi There Themeco Team,

Unable to login into your website, I’ve tried everything. What email should I send my code to get right support tho I dont want to renew my support just need to delete the last project associated with this theme so I wanna have only one project attached to it. I just cant long into your page. Please lmk what to do in this case!

This is what Im getting: “Your code is valid but looks like it has already been used on another site. You can revoke and re-assign within your Themeco account.” That website doenst even exist anymore was just for a small test for short period.

Thanks, cheers!

When I click on X in my dashboard and go to Theme Options, it just goes to 404 page not found.

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