Web Themes & Templates

Discussion on X | The Theme

THEMECO

THEMECO supports this item

Supported

8272 comments found.

Hello

I finished install and validation process. but i can`t find to install demo. Can you explain how to install demo step by step??

thank you

Surely! You can find more info on Design Cloud and how to install demos here.

Cheers!

Oi. Boa Tarde! Estou tentando instalar o Tema no Instalador do Wordpress, mas da erro Descompactando o pacote…

Instalando o tema…

O pacote não pôde ser instalado. O tema não possui uma folha de estilos style.css.

Falha na instalação do tema. Mas no arquivo esta que suporta, estou fazendo algo errado(obs) Nunca instalei nada do Tipo sou um leigo.? Grato.

Hi There,

That message means you are installing the wrong file. Follow the directions in this article.

Cheers!

The X prebuilt site I installed is called Renew Business. I’m using the Cornerstone editor but can’t figure out how to change the alt text that pops up when I hover over the Learn More button. How do I edit this text?

Hey there,

Thanks for writing in! Just to let you know, we provide all of our official support via the forum in our member area. If you have not done so yet, please register for access and direct your question to the forum where one of our staff will be more than happy to assist you.

Don’t hesitate to let us know if you have any questions about signing up!

Do I need to purchase a separate license for my staging server or can I use the same one on both?

Hi There,

You can use your purchase to validate a production and staging environment as long as they are used for one project. More info can be found here.

Cheers!

Can you point to an example demo that’s using Wocommerce?

Hi There, you can see four different example demos here, here, here, and here. We also have a new Shop Demo coming out very soon called Crafty which you can see here.

Cheers!

Does the x theme support Urdu or Arabic fonts ? And sample website you can share.

Hi there,

Regretfully I don’t have an example to share, but I can confirm it will work. X integrates with Google fonts. You can use any of the fonts in that library that include Arabic characters.

totybs

totybs Purchased

hello How can I install contact form? i download contact form and finished upload template on template manager. what is next process ?? please tell me with screenshot if possible. thank you

Hi there,

You should be able to install Contact Form 7 just like any other WordPress plugin. This is the contact form we support and recommend with our theme. If you need additional help, please reach out to our support team: https://theme.co/support

totybs

totybs Purchased

i mean NOT plugin. X theme provide contact form in Design Cloud. Now i downloaded contact form from Design cloud. and then i upload contact form at template manager. what is next step???

I see, thanks for clarifying. Those Design Cloud assets require that Contact Form 7 is installed and that you have a form setup. They just provide you with styling and wrapping elements around the form. What may help give you a better idea of how they’re meant to work would be watching some of the Creative Contact Form Youtube videos: https://www.youtube.com/watch?v=XfHWymmWMoI

las2conB

las2conB Purchased

Hi there,

I’ve just purchased a licence to update an old site but there’s no way to validate it, it keeps giving me an error and there’s no way to create an account on your site to ask for support either. Could you please help me?

Thanks in advance.

Surely!

Have you tried to create your account here?

We also have an article on product validation that walks you through the process. A member of our team would be happy to help in our support forum if you are having any trouble.

And if you are still having trouble creating an account after following the link above, feel free to contact us directly.

Cheers!

las2conB

las2conB Purchased

Hi there! I wasn’t able to create an account yesterday, today it worked. Unfortunately my licence is not being validated so I’ve contacted you as suggested. Thanks in advance.

You’re welcome! One our our support staff will help you out with this.

Hi there, I am trying to edit an existing page on my wordpress site that uses the Xtheme, but Cornerstone won’t load. It was working fine yesterday. Also, I looked on Themeco for where I enter support requests, but could not find it. Thx!

Hi There,

All support is provided in our forum. Just login to your Themeco account, and a member of our team will be happy to take a look.

Cheers!

webswire

webswire Purchased

Hello, I purchased your theme but it seems to not working and I want refund. Kindly suggest how to take refund for this theme.

Hi There,

Envato/ThemeForest handle all requests related to that, and you can learn more about the process here.

Cheers!

Hi, I’d like to purchase this them but in the reviews section I noticed people suggesting to buy the pro version. I checked the Item Details section and the search function in Themforest but I can’t find any seperate PRO theme. Is this the PRO theme or do I have to buy it somewhere else. Many thanks

No need to reply anymore. I just purchased another theme.

I have purchased the item. It was previously installed buy another designer. The new theme x installs but when i enter the code The new purchase code requires i register I cannot sign in. I have also tried to re-register and your site will not let me do this either.

Hi There,

Please contact us directly with the purchase code.

Cheers!

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