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6779 comments found.

Hi. When we will get the ACF Pro 5.4.7 update?

Hey there,

Thanks for writing in! We don’t offer up any specific timelines on when we get out updates for our third party Extensions we offer with the theme; however, we do try to keep the time between updates as short as possible. When a third party Extensions we integrate with (like ACF Pro) is updated, we take time to review each update, ensure it does not provide any conflicts with our products and integrations, et cetera. Rest assured that we will get any updates out to users in as timely a fashion as possible while also maintaining compatibility with our codebase.

Just to let you know, we provide all of our official support via the forum in our member area. If you have not done so yet, please register for access and direct any future questions you might have to the forum where one of our staff will be more than happy to assist you.

Don’t hesitate to let us know if you have any questions about signing up!

Hello! I love this theme but I am checking for a web suitable for you have any template for hotels? If so, does it come with the payment options? Thank you!

Hey There,

X does not come with any booking plugin which should be used when renting out rooms so you will need to find a fitting plugin which you can use in conjunction with our theme. All the best!

and do you have any template that might suit hotels? Thanks!

Not specifically for hotels, but virtually any of our demos could be customized (different graphics/text) to suit a hotel.


Demo is not working, i mean your site is not loading at all

Hi There,

I wonder if it is something with the internet connection on your end as we are able to access the site and aren’t receiving any other reports from visitors. Could you try checking again and let us know if you are still having issues?


No, still nothing…i mean that is the only link i can not open

Hmm, it definitely sounds like something on your end as we have no other reports from our team or customers who are all across the world. If you would please contact us directly, we’ll be happy to take a closer look as we will need some more specific info.


Hi Guys, I would like but buy some additional licenses as I want to develop all of my projects on Theme X, could you please create a multi-license discount or voucher code? Many Thanks.

Hi Rafal,

We greatly appreciate your repeat business as this what allows us to continue to develop and support our products, however there are no multi-license discounts. We do try and keep the value extremely high with each license when you account for X, Cornerstone, over two dizen Extension, and support for all of it (not to mention free updates).

Thank-you in advance for the continued business, and we look forward to continuing to work with you and your clients.


Understand, Thanks :)

You’re welcome.

Hi, I’m analysing this item for buying it, but before I like to see some videos. How it works: 1) configuration; 2) customization; 3) visual page builder. Do you have links to videos? Thank you.

You’re most welcome! Updates are free for existing customers. We do also provide a way you can validate both a development and production environment simultaneously, with the only consideration being you would need to purchase additional licenses if you wanted to use X on more than one domain.


Thank you for your quick reply. In this case, can you tell me what is the additional cost for the additional license in the test environment?

Hi There,

There is no additional cost for one test/dev environment, however if you wanted more then one, you would need to purchase an additional license. Essentially, each license allows you to validate one production site and one development site (for the purposes of staging your production site and testing updates, custom code, etc before going live to your production site). Customers are responsible for setting up and maintaining their own development environments as that goes outside the scope of the theme, but it is a great additional tool for X users.

Let us know if you need anything further, my friend!


i have a media publishing website at

Is the theme X can be used to create such websites, if yes then how much would you guys will if i want you to setup it for me, will that be possible.

If so, then please reply. ASAP.

Hi There,

X can be customized for any site dependent upon your needs (out of the box features vs custom development). While we can’t speculate as to what all would be needed to make that exact look, the best way is to review our full list of features including our Extensions (which are included with each license purchase).

Regretfully we are not available for custom development projects at this time. Let us know if you need anything further, my friend!

Pre-sales: What is the primary page/post builder? I see both Cornerstone and Visual composer referenced. I typically build all from the backend and don’t use front-end builders much

Good question, we provide customers two options when using VC with X. One, you can use our native shortcodes (I wouldn’t recommend that in your case). Two, you can opt to use the native, vanilla version of VC. Without knowing how another theme may have customized some of the VC features when using it with their theme, there may be some further tweaking you need to do, but as far as our integration goes, we provide you with both options.


Thanks for your patience. Yeah, the other theme uses a customized version of VC so there will be tweaking needed. There theme has become so slow and the speed reviews of X are great. Thanks again for your help. As soon as I get my primary site backed up and running on a dev server I’ll be purchasing. Cheers!

You’re most welcome! Looking forward to having you on board :)

good work!


when I press on live preview the theme looks amazing with the nice sliding. but when I see the demo it is totally different. can you let me know if I can make the same as this:

Hey There,

Please join our member area here. In there you will get access to our extensive knowledge base as well as our 24/7 support forum.

I did not buy the Theme yet .but I need to know if I can make something like this site:

if yes I will buy it.

That is our sales page, and we do not provide that exact layout as it is custom for our needs and has a few minor customizations that make it unique. That being said, our Integrity 1 demo achieves roughly 90%-95% of the same look as this demo, which you could use as a starting point if you felt you liked that, and you could easily work from there to achieve a similar end result with our structural shortcodes and your own imagery. Cheers!

We are thinking about replacing the current theme we use with X Theme. We would like to test the theme on an old domain we migrated from before we apply it to the main site. This is so we can test how we adapt our layout to the theme. We don’t want to do disrupt the main site any more than we have to. My question is: Can we do this without requiring a second license? We only intend to use the theme on one site and when testing is complete we will take the old domain offline and only use the the theme on the main site.

Yes, once purchased, you can install X on testing or staging sites without considering it a use of the license. You need to buy one license for each final production site, but it’s understandable that other installs may be required as part of the development workflow. We even have provisions to allow one validated development site, allowing it to receive automatic updates.

Do you guys have any ETA on full Background mode so it blends nicely with Logo and menu? I really looking forward to that, probably like many others. Thank you.

Hi there,

Thanks for writing in. This will be possible with our header update, but I don’t have an ETA on that release.

hi, does it have woocommerce built-in? can you add products in blocks?

Hi there,

Thanks for writing in. X includes integrated styling for WooCommerce to make a streamlined experience. You still need to install the WooCommerce plugin (free) separately first. There isn’t a feature in X for displaying product blocks, but WooCommerce has a “product” shortcode you can use:

Hi! In case of woocommerce integration, is it possible to make images of products in the same crops? Using Integrity stack. Many thanks. Chris.

Hi again,

It looks like you may not have purchased X? All of our support is officially handled in our forums. You can register with an X purchase code. Feel free to post any questions there and one of our developer can advise a solution.

This comment is currently being reviewed.

Hi Chris,

Please send us an email with the purchase code and we can help you register. You can use the contact form on our profile page.


joyceloh Purchased

possible for the theme to have “live twitter feed”?

Hi there,

X doesn’t include this natively, but it would be possible by installing a plugin that brings that functionality to your site. In our experience X works great with any plugins coded to WordPress best practices.

PRE-PURCHASE Can i create a shop page roughly looks like this with integrity or ethos??

Hey there,

Thanks for writing in. Yes, a similar layout is possible if you make a page in Cornerstone and add WooCommerce shortcodes for your products.

Heyyyy Themeco X Fam, is there anyway for parallax backgrounds to work on mobile devices w X?

Hi there,

Thanks for writing in. I’m sorry no, it’s disabled on touch devices for performance considerations when it was setup at first. We have plans to update how backgrounds work at which point it will be possible, but regretfully this won’t be soon.

I just purchased X, Unfortunately i can’t activate THE GRID, it’s giving me this error:

Plugin could not be activated because it triggered a fatal error. Parse error: syntax error, unexpected T_FUNCTION in /home/content/m/a/r/marwankanaan/html/KURVE/wp-content/plugins/the-grid/includes/item-skin.class.php on line 54

please help

Hey there,

Thanks for writing in! Just to let you know, we provide all of our official support via the forum in our member area. If you have not done so yet, please register for access and direct your question to the forum where one of our staff will be more than happy to assist you.

Don’t hesitate to let us know if you have any questions about signing up!


Do you have a demo of the masonary layout for a blog page so I can see what it will look like?

Thanks very much, Sami


lilmarsh Purchased

How in the world do i install expanded demos? There is no option to do so in dashboard like all the tutorials.

Hi There,

You simply go to the X Addons page in your WordPress dashboard and follow the instructions on that page in the demo section.