THEMECO

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7350 comments found.

The coding in your theme is museum quality artwork! Thank you for the awesomeness! However, shortcodes from your demo are not working for me. Trying to add 1/2 columns. I copied shortcode from your demo (as I prefer) into the text-tab, but shortcode just shows up as actual text. Cornerstone is enabled. Not using any preloaded demo, but using theme settings to build my own custom design. Only other plugin is Gravity Forms. Ideas? Thanks again!

Thanks for writing in! I’m not sure why the shortcodes aren’t rendering if Cornerstone is active. Could you reach out to our support team? You can do this here: https://theme.co/apex/support/ Include a link to your site, and we can take a closer look at what’s going on.

hrbi

hrbi Purchased

Hi. Purchased this awesome theme yesterday and love it so far. But for the support forum I am getting a maintenance in process ? Are you upgrading? Also you replied two mails and have not responded after this maintenance mode? Are they related.. Is there a way to import all content on a standard demo like icon 2 as you have on the democase??

Hi There,

Thanks for the kind words! It’s great to have you in the Themeco family :)

The forums have a new home, however they are not open to the public at the moment while we bring all the new systems online. Please login to your account here then head on over to the support page where a member of our team will be happy to assist. You will see a news area at the top of the sidebar when logged in that will share all important info.

Cheers!

The forum has a “maintenance” message. When do you expect it to be back up? I upgraded to v5.x and now my site crashes in IE, and the footer layout is broken. Will you be migrating data from the old forum to the new, or do we need to reask questions? tnx

Hi There,

The forums have a new home, however they are not open to the public at the moment while we bring all the new systems online. Please login to your account here then head on over to the support page where a member of our team will be happy to assist. You will see a news area at the top of the sidebar when logged in that will share all important info.

Cheers!

joerare

joerare Purchased

How do I verify the E&P Form Builder? My Theme X purchase code doesn’t work.

Hi There,

Your X Theme license doesn’t validate Extensions, however we provide all updates as they are made available from the developer plus support.

Cheers!

Hi! Is it possible to change the font size of standard paragraphs?

Hey There,

That’s no problem at all and can be set in our theme options inside the customizer.

I have a pre-sale question. Is there someone that can reply in email so I can share the link for the site I’m going to be re-doing and thinking X would hopefully be a good fit!

Sure thing! Feel free to reach out to us directly here.

Cheers!

Wow! New update? This is why I love X Pro and ThemeCo so much! I made the right decision to use this 2 years ago. Definitely a production changing experience for us developers. Keep it up guys!

Thank-you very much!

I am having major issues with your theme and cornerstone. First I can not log into my account. I have two accounts for two different clients using x. I registered two separate accounts and now it says that I only have one. I needed your support to look at one one of the sites because I get a 404 page not found when I try to edit with cornerstone on the page. I can access through the launch, but can not through the pages. This needs to be fixed before I spend time creating content or I fear I will lose everything and that’s unacceptable. Anyway this needs to straightened out before I can proceed. Please advise. Barbara

Hi Barbara,

With regards to your account issues, please contact us directly with the emails and purchase codes for each account so we can look up that information.

A member of our development team would be happy to assist with any product questions on the support page of your Apex account. Once we hear from you and figure out what is going on with access your account, you’ll be able to navigate there to submit a ticket. We’ll await your email.

Cheers!

I just sent the message via the link sent to me.

I haven’t heard back yet. I need to have this taken care of. Noticed a error on the console” Failed to load resource: the server responded with a status of …cs-head.js.map – also same message for cs-body.js.map – this may be what’s causing all the issues.

Hi There,

The person who can look up the issue with your accounts will be back on first thing Monday morning, and they will be happy to take a look.

Cheers!

Hi,
I have a simple question about the sidebar. I want to add different types of sidebar for some specific page or post. It’s necessary for me. I’ve checked your most of all demo but can’t find it. For example: http://top10suggest.com/ website has some page or post (I don’t know what they have) their sidebar is different from each other. Can you tell me is it possible?
Thank You

Hi There,

You can setup custom sidebars for pages and posts by going to Appearance > Sidebars in your WordPress dashboard.

Cheers!

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