Hi,

By default, students who complete the course will receive a certificate. You can configure the certificate under Masterstudy LMS settings section (https://prnt.sc/s3w6nc)

regards

We have already mentioned it to you before. Those links are embedded links by default

regards

Dear Author

you are not getting me what i was trying to know that how to keep our video content hide from non paid viewers because if they got URL link from our course video next time they can watch/share free video available on you tube or vimeo account as we have to set public options there for showing videos on our portal.

i want to know any other ways to upload video lesson which could seen only from our education portal upon payment done by students.

if i want to upload video lesson recorded using screen recording application direct from my computer how to do this or could suggest me any such screen recording software that can create embed link video

please guide me

thanking you

You can upload your videos to your WordPress and use a link to your videos in lessons. Or you can set up privacy settings of your videos on YouTube by using this manual.

However, users of your website can record your videos by using the screen recorder applications and share them after purchasing your courses.

regards

The single course tabs color take value from the secondary color. You can change it under the theme options -> styling section -> https://prnt.sc/s3s39u

regards

Hi, i try to change the secondary colo which will change the tab color. Where is the configuration to change the color when we click on each tab.? so that we can differentiate when we click on the tab. I tried changing color on the primary and link color, but not working.

You can try to use the custom css like below under the appearance -> customize -> css field, it should solve your request;

.stm_lms_course__tabs ul.nav.nav-tabs li.active a {background: #fcd9fa;}

regards

Hi,

You can use Zoom lesson in the course by default, Please kindly have a look at the following manual below in order to set Zoom lesson -> https://support.stylemixthemes.com/zoom-video-conferencing-addon

regards

Hi. I tried on chrome incognito mode and firefox, I filled all the fields and still get me the same error. ReferenceError: stm_lms is not defined Can you try on your computer? I have to decide soon for a theme and this make me choose another theme even when I like it very much.

Hi, me again XD I look the code is generate this error and see this on line 19 from https://stylemixthemes.scdn2.secure.raxcdn.com/masterstudy/academy/wp-content/plugins/masterstudy-lms-learning-management-system/assets/js/quiz.js?ver=22

$.ajax({ url: stm_lms_ajaxurl, dataType: ‘json’, context: this, data: data, beforeSend: function () { $(’.stm_lms_complete_lesson’).addClass(‘loading’); $(this).find(‘button[type=”submit”]’).addClass(‘loading’);

stm_lms
},

There is a stm_lms variable? floating there. A lazy programmer maybe? XD If you give me a disccount coupon for find your bug code, I’ll decided for your theme

Actually this a WordPress theme and the source of the theme scrips already were checked from the ThemeForest marketplace and this checking stage takes approximately two months. Incorrect theme simply won’t work in the WordPress environment in general. There is no restriction in the quizes section of the live demo works without restriction, if we will detect any restrciton it will be fixed asap

regards

Hi,

Please kindly re-clarify your request in a bit more detail.

Please note, you need to activate the theme via the token activation key. Please kindly have a look at the following manual, in order to generate a token activation key -> https://support.stylemixthemes.com/forums/topic/token-activation/#post-4216

regards

Hi,

Please kindly re-clarify which plugin you are talking about?

You can setup author commission under STM LMS Settings -> https://prnt.sc/s3odtb

Regarding Udemy courses please have a look at these links ->

Our theme ready for translations, please have a look at this manual below -> https://support.stylemixthemes.com/forums/topic/theme-localization/

regards

Hi,

The theme has all the most popular payment gateways like PayPal, Stripe, if you want to include another method, you can enable Woocommerce checkout option and it will include any payment gateway which supported by Woocommerce -> https://prnt.sc/pzv33m

regards

Hi,

Our support team will answer to your ticket according to your ticket ID queue. Please stay tuned. Thank you.

regards

Its ore than 24 hours, but you haven’t resolve my issue, tell me one thing you are doing your business,, what will happen when you business reians close or shutdon for for than 24 hours, how much loss it will be .. ho many custome you can loss .. the same situation is with me .. how more time i can make my site under maintenance due to your poor support system.. the websites are the backbone of any online business, so you must resolve it with 12 hours or less , if not possible then increase the support executives to make the resolution fast.. On a trust the customers purchased your theme.. its the second time when i purchased the theme.. but the situations are the same which was earlier.. nothing improved.. not fast resolution .. no improvement

Hi,

Our support team is working on your request and your ticket was answered soon. Our support department is located in different countries, therefore, there are some delays in responses because of quarantine circumstances.

Furthermore, we recommended checking the theme manuals before submitting a ticket. According to your request, some of your requests can be found in the theme manuals.

regards

Hi,

The live stream is an Addon of the MasterStudy LMS, you need to simply enable it under the STM LMS Settings > Addons section. The number of users are not limited by default.

regards

Hi,

The courses are default courses which are built in in the demo by default. Please kindly clarify your request in detail?

regards

ok i understand. those default course u are building from the frontned builder

You can create from the front end and backend as well. The front end editor is for instructors by default. For more info please kindly have a look at the following manual below -> https://support.stylemixthemes.com/how-to-add-a-new-course-with-masterstudy-lms

regards

Hi,

You can set the six different type of questions in the Quizzes section. You can set any period of time for the courses to be completed within that period. Whereas, the Assignment have two options uploads and essays that you can include in your quizzes section. Here is the manual for more detailed information – https://support.stylemixthemes.com/quiz-question-types

regards

Hi,

The MasterStudy LMS plugin contains only 4 payment methods (https://prnt.sc/s3a6ku). Other payments can be used by enabling the WooCommerce Checkout feature [https://prnt.sc/qayi3g]. If your payment method is supported by WooCommerce, you can use it with the theme.

regards

Thanks for your reply. So with MasterStudy LMS plugin I can add offline payment? Do I need to buy the plugin separately? Whats about adding Bangladeshi currency?

Sure, under the MasterStudy LMS plugin you can add offline payment. There is no need to purchase the MasterStudy LMSPro plugin separately, it comes with the theme package.

You can add your own currency under the STM LMS settings section (https://prnt.sc/s3al0x).

regards

Hi,

Quizzes by default accept text values by default -> https://support.stylemixthemes.com/quiz-question-types

We will try to improve images type in future updates

regards

Hi,

Please have a look at this manual in order to manage with Host key -> https://support.zoom.us/hc/en-us/articles/205172555-Using-your-host-key

regards

Thank you! Last question: i need to pay to make a single live on ZOOM (i’m admin of the site)?

There is no need to pay in order to create Zoom lessons. You need to set hosting from the User settings only -> https://prnt.sc/s3q6xe. Please carefully have a look at the previously provided manual

regards

Hi,

Thank you for creating the ticket, our support team will check it and will contact you ASAP.

regards

Cool!! I really hope they will help me get it fixed! I’m looking forward to using your awesome looking theme!!

All the best, Winners!

Thank you for the warm words we really appreciate it!

Hi,

We do not test our theme with other plugins. The theme compatible wi Paid Membership Pro by default, so we can not give you advice on this point.

regards

Hi,

Please create a ticket with site credentials our support team will check your request on your website.

regards

Hi,

The theme has all the most popular payment gateways like PayPal, Stripe, if you want to include another method, you can enable Woocomerce checkout option and it will include any payment gateway which supported by Woocomerce -> https://prnt.sc/pzv33m

regards