16332 comments found.
saw this in modifcations log ..
FILE: catalog/controller/startup/startup.php CODE: $this->registry->set(‘url’, new Url($this->config->get(‘config_url’), $this->config->get(‘config_ssl’))); LINE: 51 CODE: $languages = $this->model_localisation_language->getLanguages(); LINE: 63 CODE: self::$IS_JOURNAL = $config->get(‘config_template’) === ‘journal2’ || $config->get(‘theme_default_directory’) === ‘journal2’; NOT FOUND – OPERATIONS ABORTED!
journal2 ?
Hi, just ignore them, everything is working fine, those entries in modifications.log are normal, depending on what Opencart version you have or if you have not previously used Journal 2.
Best Regards.
Hello, Is it possible to filter products by discount?
Hi, no, unfortunately that’s not possible and we don’t have plans to add such feature in our theme at this point.
Best Regards.
Hi, i would like to change the size of ‘Our Brand’ image in the slider of demo 2 home page; how it’s possible? I tried changing the size value of the image but the carousel row has 132px and i can’t enlarge the images!
Hi, the size of the actual items within the grid are handled by the Items per Row option within the module. In there you can specify how many items to display per row, such as 4 or 5, etc. The less items you have the bigger they are, more items the smaller as more will need to fit on the same row.
See our docs on Items per Row for more info: https://docs.journal-theme.com/docs/options/items-per-row/
Best Regards.
do you have a “uninstaller”, that will remove all setting and databse fields linked with this theme?
Hi, uninstalling Extension > Extension > Themes > Journal will remove all database information, make sure you create a backup before doing that because you won’t be able to recover the settings otherwise if you need them later.
Best Regards.
Hello!
I have some presale questions
1. Can i change the email templates?
2. Can i send with auto email the tracking number?
3. If some products are heavy can i force to use only one method of shiping and only pay with card?
Thank you for your time.
Hopw my questions makes sense
Hi, those are not theme related questions, these are Opencart related and you may need third party extensions to add such functionalities in Opencart as they are not natively handled by the theme and we don’t provide custom system modifications.
Please ask on the forum if those can be achieved in Opencart.
Best Regards.
Hi, Whether admin and vendor panels are also responsive to use in mobile ? Any settings to be changed ? Have some issues in entering values, as it is not showing.
Hi, please file a ticket on our support page and consult with our developers.
Best Regards.
support RTL & Arabic language or not Please replye
Hi, yes you can see RTL in the storefront in Demo 1.
For more info please read this: https://docs.journal-theme.com/docs/faqs/opencart/language
Best Regards.
Hi, I just enabled Static Assets Url from admin panel. (I have read your documant) I have created static.demirkayaoptik.com subdomain and I add CNAME record from Cloudflare and also I add page rule for static.demirkayaoptik.com point to main url ( which you told on journal document) Basicaly everything is setted but front page seems break. All css and some images missing. Can you please tell solition for this problem? Please dont say open support ticket. thank you.
Hi, if you have properly followed the instructions it should work, since we cannot guess what could be wrong, you will have to create a ticket on our support page because technical support is offered via our support system only.
Best Regards.
I am using OC 3.0.2.0 and when i activate paypal standard it is now showed in quick checkout?
Hi, please make sure everything works fine when using the default Opencart theme first and then file a ticket on our support page if you still have this issue after.
Best Regards.
Dear, I’d like to add some products to/via Journal > Product Extras > Sale > Custom> +
When I type the first letter of the product, it only finds the term in product ‘name’, is it possible to change it to ‘model’? Because some of the products has same name, it’s hard to find the exact product there.
Kind regards,
Hi, there is no such option unfortunately, implementing it may require some code changes, please consult with an Opencart developer for more information.
Best Regards.
In product page, how to make that it always shows product decription, not that you have to press show more?
I tried disabling Product Tabs Description but then it doesnt show it at all. If this is not optional it is really not ok, We are used that opencart always shows product description.
Hi, of course that’s optional, look in Journal > Product Extras > Product Tabs > [Description] > Content > Collapse Content.
Best Regards.
Can you tell when last time was update for Journal 3?
Hi, sure you can always refer to the changelog here: https://docs.journal-theme.com/changelog
Best Regards.
Hello, I have a problem with the Journal + checkout plugin. The Journal seems to put a script on every page and this is interfering with the assembly of the page and an error is occurring. More details about the error I took printscreen, follows: - https://imgur.com/C7f3Sgu - https://imgur.com/wDTtFlu
Would you help me? is it possible to disable this?
Thanks
Hi, we are not aware of such issue, please file a ticket on our support page so we can take a closer look at this.
Best Regards.
Unfortunately I can’t open support as it has expired. Couldn’t you help me around here? Purchase Date: 2019-09-27 14:00:18
You can try to send us a private message via the contact form on our profile page if you believe it’s a theme issue, but normally we only handle this on our support page.
Best Regards.
1.Im finding it very hard to find some settings, where do i change the text for the extra buttons 1 & 2 ?, i want to change it from “ask question” to “ask a question”
2. I have my email set up correcly, can send newsletters etc. I have a pop up for “ask a question”, i fill it in and hit send, I get an “error undefined” popup, but i still get the email in my inbox, what is causing that ?
3. regarding button 1 & 2, it doesnt make it clear that they are alredy assigned to certain actions, i cant see where i can chnage those actions. using link doesnt give me any field to insert my own link ?
Hi,
1. Please look in Journal > Product Extras > Extra Button… For more info on how these work please see the documentation. Also see the product assignment as it’s related to how the extra buttons are activated on various products.
2. That could be because of CORS policy issue when accessing your store from another url than the one defined in config.php file, please file a ticket on our support page so we can take a closer look at this.
3. The reply from point 1 applies here as well. In the button you have options to link it to anything, such as opening other Popup modules or otherwise point to any other page.
Best Regards.
thank you for your reply.
1, TBH the extra button page in your docs doesnt explain an awful lot. You call them link & buy now button, but they appear as button 1 & 2 ?
2. How can i be accessing from a different url ?
It seems that there is a bug in the success page twig. Look in catalog/view/theme/YOUR_THEME/template/common/success twig
Under..{{ heading_title }}
currently its this.. {{ text_message }} it should be this .. {{ text_success }}
I chnaged it here and the contact form works fine. The popup module didnt though, it still throws an error (as mentioned above) If i place the very same contact form used in the popup module directly into my page, its works fine, it just doesnt work as a popup.
3. ” In the button you have options to link it to anything”.. ok.but how, because i cant see any method of doing this.
Thanks
1. Link means it can be used as a link (pointing anywhere) or as a “buy now” which is a special function in Opencart, it just adds that products to cart and proceeds to checkout in the same step.
2. Can you replicate this in our demos? If not, then this can be something isolated on your and and we’ll need to take a look at your setup, in this case you must file a ticket on our support page.
3. Sure, you can choose pre-defined internal Opencart pages or just choose custom url and paste any link you want: https://take.ms/7VWVW
Best Regards.
hi again 2. ive just looked at your demo i used as a staring point , its No9. but that doesnt have ask a question on the product page, i did try 2 others previously. then decided on 9. Do you think this has something to do with it ? its maybe left behind from a different demo import ? Thanks
as an update, ive downloaded demo1 and installed in on my site, i still get the same error as above when i try the ask a question on product page.
That shouldn’t be the case, please file a ticket on our support page so we can take a closer look at this.
Hi, I installed Journal V3. When I increased the number of products on the product page, it had updated the price. I don’t remember what I was doing and now the price does not change when I increase the number. I reloaded all Journal data as demo but I failed. What should I do? Respects.
Hi, make sure Price Update is set to on in Journal > Style > Product Page > Product Details > Price.
Best Regards.
i want to use this on our information pages
Hi, unfortunately we don’t have a sticky column like that, please consult with a developer as that will require some custom code modifications.
Best Regards.
Hi am try to create support ticket but in your website i got error Themeforest User: not valid can you please provide your email id can send you email or how to add ticket
Hi, you need to have valid support in order to file tickets. Please renew your support first and then file a ticket on our support page.
Best Regards.
yes but am try to submit new ticket but when i was try to submit Themeforest User: * name valid error get it in your site
The name is not invalid, the purchase code is. Once you renew support through Envato you’ll get a new purchase code and you’ll be able to use that, along with the username you have now.
Best Regards.
can you provide your working email id
You can send us a private message via the contact form on our profile page, but we can’t provide support unless you’re reporting a theme bug. Regular support is provided on our support page.
Best Regards.
am not get it any error or bug i just need some guidance for Edit product page add to cart button am send you private message please look it and if possible help thank you
Hello, please help me! I am using opencart 3.0.3.2 and running the check out page with the journal skin, but it displays nothing of the page content! The opencart skin works fine, but i want the journal’s one… what to do?
Hi, we are not aware of such issue, please file a ticket on our support page so we can take a closer look at this.
Best Regards.
Hello, I just installed demo journal 11 with your instruction but some of them is not load like the demo. Like there’s no picture on shop by category like the demo or view all for catalog just shown a product with big picture and without left bar filter. Should I install again or did I miss something during installation?
Nevermind. Turns out I forgot to import catalog from the demo
Just downloaded the latest version and it gives multiple errors when trying to unzip it..
Hi, that’s not telling much and we haven’t heard of this before. Please try a different unzipping program or provide more details. You can file a ticket on our support page and consult with our developers.
Best Regards.
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