84 comments found.
Presales – Lots of nice colors and images. Is there a list of what is included and what is not when we buy?
Hi,
Thank you for interesting.
Basically everything you saw on ou demo sites. You can import and create it using our theme package. Without purchasing additional plugins. It’s all included.
Any chance of getting replied to comments and tickets??
Hi,
Thank you for purchasing.
We replied your comment. Please see your previous comment.
Is it possible to get PSD files for this image: https://themegoods-cdn-pzbycso8wng.stackpathdns.com/starto/wp-content/uploads/2020/02/Group-e1586420201332.png ?
So we can add our site instead in the image.
Thanks.
Hi,
Thank you for purchasing.
You can download iPhone mockups from here https://uxplanet.org/36-free-iphone-mockups-sketch-249b4a0db965
Hello, animation doesn’t start without scrolling just a little OR resize window on firefox (76.0.1 (64 bits) – Windows) on your demo. All it’s ok on Chrome, but a problem on firefox … do you plan to fix it ?
Hi,
Thank you for purchasing.
I tested on the same Firefox 76.0.1 (64 bits) – Mac and it seems to be working fine there. Could you please try to disable Firefox plugins to see if it fixes the issue?
Hello ThemeGoods, i’m sorry, that does not solve the problem, I have disabled everything, no extension … and the starting animation does not work on all the demos !? if i scroll a single pixel after all is fine !?
Could you please provide URL of your site please. I will check it for you,
your URL demo …
it’s seems to be the same thing on your theme Avante …
Please see screencast from my Firefox https://streamable.com/hvrc3i
It’s loading correctly there.
Not for me It’s been 10 years that I make the web, I had to build several hundred site under Wordpress. I’m not the greatest of experts, but I think I have some notions, I give you this info to improve that’s all … after you do what you want with my info, but I can not debug for you … Regards
Hello,
All your Fullscreen slider is so beautiful! I really hope i could use them on the front page. I wonder if this is possible to make the “Fullscreen Transition Slider” to “Fullwidth” slider layouts so that i could add other contents after it?
Hi,
Thank you for purchasing and your valuable feedback!
I am interested in your theme, just send you a message at
https://themegoods.com/contact/#tg_contact_form
Regards.
Hi,
Thank you for interesting.
I replied your message. Could you please check your inbox.
nice work, congrats wish you get more sales 
Thank you very much for your kind words
All demos are showing an overlay that I can not remove. Please fix or refund.
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Nice Theme guys!
I would appreciate more pricing styles too ☺️
Hi,
Thank you for purchasing and your feedback.
I have issues using the import demo features.. can you send the xml files?
Hi,
Thank you for purchasing.
Generally you can find demo imported XML file from /wp-content/themes/starto/data/demos/demo1 path
If you still have the issue regarding import demo contents. Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can install theme and demo content for you.
Is there only one pricing style? The theme is very good, but the pricing elements should have been better.
Hi,
Thank you for interesting and your feedback. We will consider to add it into the future if there are many requests from customers.
Hello, Landing demo is missing on import. We need landing as demo to our homepage.
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can install theme and landing page content for you.
Please also let me know ticket ID so I can help you quicker.
Hello, i havent seen a response to my ticket for over 5hours. Need a quick response pls
Hi,
Thank you for purchasing and really sorry for the issue.
Our support staff replied your ticket. Could you please continue there. Thank you for your patience.
what is the problem guys? you havent yet activated my theme. I aready sent followup tickets…
Please reply to the ticket here https://themegoods.ticksy.com//ticket/2381745/
I checked your ticket and the last reply was coming from our support staff. Basically we are waiting for your reply. Thank you for your patience.
It has been posted . awaiting activation. Thank you
Thanks activated.
Will you create a login/signup custom page & popup?
Hi,
Thank you for interesting.
Technically you can use any WordPress plugin for signup/login page & popup. You can select from the list here https://www.wpbeginner.com/plugins/best-wordpress-login-page-plugins/
please provide child theme as well
Sure. You can download it from here https://docs.themegoods.com/docs/starto/extras/child-theme/
Good luck!
Thank you for your kind words
Nice design GLWS!
Thank you for your kind words
Great theme, looking forward for feature updates in pages and may be designs. I will recommend 100%
Hi,
Thank you for purchasing. We will keep updating themes with new designs in the future
Nice work. Now i see that new dark trend is coming on TF. There is only one small issue with mousescrooling and flow, sometimes it feels that web is faster as mouse event, or animations is little bit to fast.
Hi,
Thank you for purchasing.
Did you mean you want to slow down duration before animation is started?
Super work Congratulations! Good Luck with Sale
Thank you very much for you kind words
Great Work, Congratulations GLWS
Thank you very much for you kind words
