384 comments found.
We purchased a woo commerce add-on.When trying to enable it is not working. Raised tickets multiple times still no solution given.
Sorry for the inconvenience. We are checking the issue right now. Please allow us a moment to look over everything and we will update you.
Hello, i’m not able to make changes in theme such as logo and footer please help
Please, check the solutions : https://youtu.be/qZVydGgSgYs
For further assistance you can use our support desk : http://support.themewinter.com/support-center/
Hello, when I insert a video in a course, instead of seeing the video as in the previous theme, the url is seen. Is it not possible to see the video component?
We replied the ticket.
Hello! I really want to buy this topic, but there are 2 questions:
1. Is this html theme? (I need html) Is there a version of HTML? 2. Will there be an update? I need a conclusion of courses through the “List” with a photo, price, description, hours of the lesson, the number of lessons.
Hi, This is WordPress Theme. No, HTML version is available. Thanks.
hello, how can i set skill level, beginner intermediate advanced
and i also want to know, i am using learnpress and want to signin popup. how can i do that i know you mention to use learndash. but i want only use learnpress
Thanks
Hi,
For Skil level edit goto Admin Dashboard => Learnpress => Courses and follow the screenshot https://prnt.sc/sbrdl7
We added Learnpress login and register option in version 1.0.8 http://prntscr.com/sbp3ph see the theme change log and update the theme. You will get login and register popup option in Learnpress
Regards.
Hi love the theme. Want to get, but was curious. Is it possible to have some customizations done? What’s the procedure?
Hello! Prepurchase question. I want to launch a multilanguage site. Which way is better for this theme:1) to use WordPres Multisite or 2) to use plugin which enables to switch between languages (if this way, what plugin can you recommend for this theme?) Thank you!
It will be better to use WPML for multilingual website. Here is a video doc : https://youtu.be/0hxH0BMYeq8
Regards.
Thank you a lot!
Extremely Slow loading theme,Found out from google Page speed analytics:https://developers.google.com/speed/pagespeed/insights/
it was caused by the plugin : Elementor. is there a work way around since it affects both uses and search engine rankingsHi, check the blog and try to increase your website speed : https://wp-rocket.me/blog/the-truth-about-google-pagespeed-insights/
I’m using same Elmentor plugin and you know it has 4+ million active install : https://wordpress.org/plugins/elementor/
May be it’s conflicting with some issue.
Please, check the below solution from GtMatrix.
a) https://onlinemediamasters.com/slow-elementor-website/
b) https://docs.elementor.com/article/286-speed-up-a-slow-site
Hola, quisiera saber si los tutores pueden subir sus cursos, y si es asi por favor podria mostrarme un demo de como es que los tutores subiran sus cursos sin entrar a wordpress?
Gracias de antemano. Saludos
With google translate I understand that you need to know the process of Course Uploading.
Best practice is use Youtube to upload video. It will save your space on server.
Here is video to build course : https://youtu.be/UhD-EEdMGd0
How do we remove the turitor logos in header and footer. We can’t get rid of them.
Please, follow this : https://youtu.be/qZVydGgSgYs
Hi!
There is a live stream classes feature in this theme? Can you send me a example?
Thank you
It’s a plugin feature. You have to follow this procedure for live class : t.ly/CA42
this theme include that feature from TutorLMS?
This is not theme related issue. It’s totally a feature with TutorLMS and will work with our theme.
I don’t see a grid option for a blog page =(
Thanks for your comment.
You want 2 column listing here : https://demo.themewinter.com/wp/turitors/blog/
Hi! Thanks for your fast response! I’m talking for a grid like 3×3, is it possible?
Sorry, not possible. Regards.
What I see on the Classic demo you have a section called From the Newsroom it has 3 articles there, is a widget? Maybe with that it can works for me to make a page and put inside that a widget with 3×3?
Thanks!
Yes, page can be created. But Page and Blog has not same functionality you know. Blog should be blog. Thanks.
How do i align the primary menu items/headings to the right?
I’m not sure how you want.
Hope this video will help : https://youtu.be/qZVydGgSgYs
i am using learndash. i have chosen the blue header BUT it looks different from the header which is provided in Elementor for editing. Why is this the case? The header i have is not the same header available for editing.
This is a just general inquiry comment section. All support requests like this are handled via our support desk. Open support ticket with your site URL and admin access. So we can take a look: http://support.themewinter.com/support-center
Use support ticket or open refund request.
the Show nav sticky for learndash template does not work. My header does not remain when i scroll down. How can this be fixed?
This is general query comment section. All support requests like this are handled via our support desk. Please, open a support ticket here with site url and admin access : http://support.themewinter.com/support-center/
the badge plugin for learndash is not compatible with the theme. please may you fix
Did you open support ticket to check the issue. Which part is not compatible. The comment section is not for fix bug or solution. Hope you understand.
Hi there. presale question. Is there a function in the theme or way to customize it to add a live video tutoring like in verbling or italki? Like a marketplace for live video tutoring between tutors/students?
On our theme it’s not available. Here we are using 3 LMS Plugin, those option not available with the plugin. Here main thing is LMS plugin. Hope you understand.
Update : You can try Tutor LMS plugin with this doc : t.ly/CA42
Our theme supports TutorLMS Plugin.
I want to change the style of the course. I use TUTOR LMS with the template. I want to adopt the second style which seems simpler to me. How to do ??
Thanks for your comment.
Here is the design of Tutor LMS coursed demo : http://demo.themewinter.com/wp/turitor/tutor-lms/courses/
2nd style not present with Tutor LMS. Regards.
I do not want that. how can i change it ?
Is there a way to change that?
We need to create a new style. It needs time. We can release it on next week with Tutor LMS.
Regards.
My client needs this now. I am under his threat. And I risk losing my contract.
Sorry, we have no option now. We need at least 2 working days. We clearly display our demo with Tutor LMS.
It would be of great help to me if you can do it before the end of this week. You would have helped me save my contract. It’s vital for me.
Or do I have to pay for it?
No need to pay, Let us work on this. All of our team member working from remote. The situation is so tough to run business now.
Open a support ticket here to mention this comment : http://support.themewinter.com/support-center/
Regards.
Ok, I understand and I wish you good luck. Thanks for reading me. I keep hope …
Hi, hope we can release the update tomorrow within 14.00 PM AEST.
Great … Thank you very much, I’m staying tuned. God bless you !!
Great … Thank you very much… You are awesome.
For theme related support please use our support desk and if you like our work please give us a good rating. Thanks in advance.
Good day, It is possible to use two themes for one site, for example using home1 and on the menu can lead to kindergarten page, and users can add courses to Kindergarten page too. Thanks taking time to read this.
Total theme is 1. Other’s are style by Elementor Page Builder.
Yes, you can use Home1 and other page as kindergarten. We can provide kindergarten json file of Elementor to import.
Let us know if you need more clarfication.
Regards.
Before I get this theme I want to ask about: 1. Is video upload to youtube and vimeo or to our server ? 2. Is payment active with other paypal gateway? 3. Can I make some videos that are free? 4. Is payment compatible with woocommerce? 5. I want to add this payment plugin https://wpsmartpay.com/ will it work?
Before started my suggestion is to check LMS plugins features. Here we are using 3 LMS Plugin. My recommendation is : https://wordpress.org/plugins/learnpress/ You can download and check.
All answer is yes. Paypal method is free for other payment method you have to purchase LearnPress Addons.
Regards.
Hi! I have a question before purchase. Is it possible for purchased courses to get expired? For example, user Jan buys Course A, which has a duration of 2 weeks. After those 2 weeks, Coursa A expires so user Jan has to buy it again if he wants to access it again. Is that possible with this theme?
Thanks for your question. Turitor theme is compatible with 3 LMS plugins.
1. LearnPress : They have recurring Recurring (Subscription) Payments :
https://thimpress.com/adding-membership-plans-in-learnpress-for-your-education-wordpress-website/ 2. LearnDash : https://www.learndash.com/subscription-payments-italian-translation-and-more/As you see we are here theme provider. My suggestion is -> download LearnPress Plugin, and check it’s dashboard and feature.
Best Regards.
Preshuased questions in the plugin Learnpress, or tutoplgin, when i add courses, can i remplace button ENROLL with CONTACT US for exemple Because i want to puurchase this the for a prive school, they dont buy courses, but they present thier formations to visitor
Also what about mega menu ?
Also please try to explain the courses plugin, who is free and who is paid ?
1. We recommend LearnPress. As the free version is enough to run an online education site. 2. Yes, you can change Enroll by loco translate.
Please, check this playlist for Courses : https://www.youtube.com/channel/UCfdo_ujAqztsz4QnjkrrPlw/playlists?view_as=subscriber
