291 comments found.
nothing to see here
Hi, I am having issues with the mobile responsiveness. (Major issue: menu icon not displaying on some pages) Please can you help out? Thanks
Did you open a ticket? What’s your ticket id?
Yes I do
Please let me know the ticket id.
Sorry I can’t remember where to get that, It’s my item ID right?
Open a ticket here regarding your issue: https://gfxbucket.freshdesk.com
Yeah, I keep having a 403 forbidden error
Here’s my ticket ID: 445285
Replied
Good day, I’m currently building with ur theme, I’m using this demo -> http://themebubble.com/demo/webify/resume/ I removed the row directly above the footer (the part with “Make your beautiful blog or magazine website..”) in the beginning of the project thinking i won’t need itd, now I need it and i can’t seem to remember how to put it back and i’ve checked all the setting i can check, i couldn’t get it. I also check css to see if i hid it but it doesnt sdem like i did. How can i bring this section back, thanks
Our system says you haven’t purchase the item. Please open a ticket with your purchase code.
okay
How do i open a ticket here, I didn’t putchase it, a client did and gave the the licence code.
You can open ticket by going to http://gfxbucket.freshdesk.com please remember to put purchase code as well.
Hello
Hi 
Hi there. I just purchased this theme and put it in our dev environment on a subdomain. Willl I have any issues when I try to move it to our main site on the same domain. security key wise, etc?
Hello,
No, it won’t affect
Thanks
Thank you. This did work. Question for you. Do know why a block of html text would show on desktop, but not on Mobile. Having a very strange issue with a hubspot form that appears on desktop. But on my iphone you see the code itself.
Hello,
Can you please share your site url here, i will check
Thanks
Yep the issue is occuring here. https://brandalytics.co/contact/
it’s perfectly showing on our side, can you please clear the mobile cache and try it again.
Thank you. I will try that.
Another question. Is there a way to hide the portfolio filters in the portfolio widget. Maybe a CSS trick? I don’t see any options for this.
Hello,
Yes you can do it, please open ticket at http://gfxbucket.freshdesk.com our team will assist you as soon as they are in online.
seem to have an issue with social media icons not showing- any help would be great
Hello, Please open support ticket at http://gfxbucket.freshdesk.com our team will assist you
Thanks
where are the pre made sites for webify? I’m after Portfolio Masonry
Hello,
Please activate the theme and go to Appearance > Import Demo Data, there you will find our 40+ demos and choose the demo you like to import.
Thanks
great- thanks!
Hi team, We are still facing issues with Elementor Pro’s popup builder. It is not working with your theme. How can we fix this issue? We really need to use popups.
Hello,
Please mail me at relstudiosnx@gmail.com with your site URL and login details, we will fix it
Thanks
Hi! its possible to have bullet nav on hero slider? how can I accomplish this?
Hello,
May i know which demo you are using?
Thanks
I’m using hero slider number 1
http://themebubble.com/demo/webify/hero-sliderDoes the package include HTML5, CSS and JS files? This is because I’m using Django to build the website and I need to be able to customise it.
Hello,
It does include css and js files but not HTML files as this is WordPress Themes
Hello,
It is a really nice theme and I am thinking of buying. Is this page included in the demos? http://themebubble.com/demo/webify/
I like the hero header on your main demo and I want to do something like this.
Hello,
That’s the landing page and it’s not included in a demo, however we can send you file upon request.
Thanks
Hi, it’s possible to put in home page (portfolio creative demo) the instagram feed?
Hello,
Yes it’s possible
Thanks
Hi, i have really liked the Furniture Shop theme but i have a pre-sale question. Is it possible to change the add to cart hover button to the products own page? I want people to see the product instead of adding it to their cart directly.
Hello,
You mean to redirect to your own product page instead of going to cart?
Thanks
Yes exactly. That’s my question.
Hello,
yes it’s possible
Thanks
Hello! Before I put in a support ticket, is it possible to add a second button in the menu? I only see an option for one. http://prntscr.com/rz8tdz If you sd, could you let me know where to find documentation, thanks!
Hello,
Yes possible but you need to add few lines of code inorder to add second button to menu
Thanks
Hello,
Yes possible but you need to add few lines of code inorder to add second button to menu
Thanks
With a support ticket, would you be able to assist?
Hello,
Can you please send us your purchase code?
Thanks
It’s for a client’s client. I’ll have to locate that and send in a ticket – thank you!
Hello,
Do you have pre-made templates for Elementor? It’ll help us create website faster than use elements/block.
Hello,
yes all of our demos are built on the top of elementor page builder, you will get 50+ pre made templates which uses elementor widgets
Thanks
Hello, The video block widget isn’t working properly. Error in console : Refused to display ‘https://www.youtube.com/watch?v=zzqi4UacxwA' in a frame because it set ‘X-Frame-Options’ to ‘sameorigin’. (with any videos, they are working with the basic elementor widget tho)
Hello,
Please open ticket at our support fourm, http://gfxbucket.freshdesk.com our team will assist you
Thanks
Hello Guys, i submitted a ticket for guidance in importing demo content(startup) and it was taken care of but latter i noticed i could not edit some pages with elemento its been 7 days and no reply… ticket number is #444579
Hello,
Did you reinstall your wordpress, it seems like your wordpress installation is having error.
Thanks
Reinstall as in update or uninstall and re-install… i dont remember reinstalling wordpress
uninstall the wordpres and again reinstall it, and please try it again, it will work
okay, will try that
did you mean re-install because i tried that and still can not edit the pages
i get this error in js console -
Uncaught (in promise) TypeError: Cannot read property ‘data’ of undefined at initSettings (editor.min.js?ver=2.9.7:7)
in the home page this error does not show and the page is perfectly editable
can you please disable/clear the cloudflare cache ?
i dont think the domain is behind cloudflare
Hello,
i can clearly see that your resources are loading from cloudflare server
Thanks
Can’t you just create the pages again.. i have tried all i can for hours
please check your ticket, also please reply on support forum instead on comment section
Unpacking the package…
Installing theme …
The package could not be installed. Theme is missing style sheet style.css.
Theme installation failed.
Tried to install the smallest zip also, with only the necessary files, that worked.
But I want demos !! :/
Thanks. But still. The demos?
Hello,
Activate the theme and go to Appearance > Import Demo, before this make sure you all activate/install required plugins
Oh, I have to activate the theme first! I see… I was hoping not to, because I dont want to loose all I have modified in the theme Im already using, in case I dont feel like using this one anyway.
It bugs on update of Webify Addons, and its not possible to one click import (error 500)
Can you please mail me your site URL and login details at relstudiosnx@gmail.com i will take a look
Thanks
Sent
Hello,
I didn’t received your mail yet.
Check spam then, I have sent for long time ago
Hello,
Can you please activate the webify addons plugin and let me know
Thanks
Omg, this is what you was gonna fix!! ITS NOT POSSIBLE TO UPDATE/ACTIVATE the addons plugin!
Hello,
Then please change wordpress language to english and let me know
Thanks
English now
Hello,
Ok i activated webify addons plugin now
Thanks
Thanks for the help, But I see now that I have been buying a theme full of bugs, because the problems continues. I downloaded the Fitness Demo, but its full of bugs, and dont look good :/
Hello,
Please open a ticket at http://gfxbucket.freshdesk.com our team will assist you, also please don’t forget to share your url and wp admin details
Thanks
Hello, I tried many themes using Elementor, however whenever i switch the website language to Arabic the slides in the home page doesn’t work any more. i know that your theme supports RTL and it utilize Elementor, so would i face the same problem with the slides in the home page?? e.g. the blog personal demo?
Thanks
Hello, i created a ticked, and notified your agent that this is a presales question, however he totally ignored my ticket.
It’s stuck since 4 days with no updates from your team.
Thank you
Hello,
May i know your ticket id ?
Thanks
Hi, is it posible to have a 2 column grid portfolio instead of 3 columns?
Hello,
Yes it’s possible
Thanks
Awesome! Another one, does the theme come with an album gallery feature? So when you click on a single image it pulls a lightbox gallery?
Hello,
Yes it does comes with gallery feature also it supports lightbox as well
Thanks
