Discussion on LMS - Education WordPress Theme

Discussion on LMS - Education WordPress Theme

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Hi, can you provide some information how webinars / live classes are handled by this theme. Thanks

Hi.,

Thanks for contacting us.,

Sorry, this feature is not available in our theme.

Regards., DesignThemes Support.

HI,

I will like to ask a couple of pre-purchase questions,

1 – Can students view and take the course when they have not registered 2 – When a student pays for a course, can only that course only be made available to the student 3 – How easy is it to create a course with sub courses inside 4 – can i still create and manage course content without sensei plugin 5 – Can you restrict the access of student, so as not to view some other courses not meant for them

Thanks as i await your apt response.

Hi.,

We support google fonts, standard system fonts, and users can upload a custom font.

Please follow the instructions in the below knowledge base link for how to add the custom font type.

http://wedesignthemes.com/support/knowledge-base/how-to-add-new-fonts/

I am not really finding my way round shortcodes. The shortcodes i see in the demo sites i am not seeing them in visual composer. How do i go about these? For examples i can’t see icon boxes in visual composer as seen in this link (https://lmstheme.wpengine.com/shortcodes/icon-boxes/).

Also how do i import dummy website content. The youtube videos are not giving me what i want.

Hi.,

Thank you for contacting us.

1) The Visual composer page builder works with only newly created pages and not with the dummy pages that are created using the “Import Option”. Only our default page builder will work with dummy pages created with Import Option.

2) http://docs.wedesignthemes.com/dt_articles/icon-box-color/

3) Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/

http://docs.wedesignthemes.com/dt_articles/how-to-import-lms-other-demos/

You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/

Thank you, we look forward to helping you!

hai, how to create create a list grid view button and function for blogs just like in dtshttps://lms.sani.my/dtcourses/

Hi.,

Thanks for the interest!!

This option is not available in our theme but if you want, We will customize it for you but we will charge for that. Let us know if you are interested!

Note: We will charge $25 per hour.

Hi,

I would like to sell an additional custom post type to the Courses, let’s say Webinars or Masterclass.

I know how to create this CPT, but I would like to know how hard would be integrating this with woocommerce and your theme.

Thanks in advance.

Hi.,

Thanks for the interest!!

It takes around 12 hours of custom work. Please explain your requirements clearly So that we can tell you the exact time and cost.

Regards., DesignThemes Support.

Hi support,

I hope you can help me on some errors I encountered using the LMS theme.

We encountered errors in setting the Certificates and Badges option for courses.

- Student/User can’t get the certificate and badges even the rules were followed, setting up the percentage needed is working but its now showing in the profile page of the Student/User.

Also here are some errors we encountered:

Scorm plugin compatibility error:

- Resetting password is error because Scorm plugin is activated but when the Scorm plugin is deactivated Resetting password is working
- Error in Clicking "Show Quiz Results" will be redirected to a 404 page not found (last time I can view the quiz results)
- Course Progress is not accurate, for example 60% done and after 100% done and taken the quiz, I clicked again and its back on 60% done

Please reply asap, I will provide any information you need in my part order to fix the issues.

Thanks!

Hi.,

Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.

Regards., DesignThemes Support.

Have sent via email, looking forward to your quick input and solution. Thanks!

Hi.,

1) Can you please send student login details which you have tested

2) Regarding Scorm plugin

We have removed that plugin compatibility in our end. please check it- https://prnt.sc/sndva2

Hi..

1. When student submit assignment file in assignment page, where does the file go? 2. Can teacher see the file submitted by student in assignment page?

Thanks

3. Can we arrange when student submit files in assignment page, the file send to my email

Thanks

Hi! I need help in solving the problem I can not adjust the number of output products in woocommerce I do not output more than 6. and I need at least 10, And I can’t translate some phrases in the lessons and inscriptions on products that they ended in Russian, Thank you!

Hi perkhov.,

1) Send us the page link in which you have issue with woocommerce product listing.

2) Send us the page link and screenshot of the sections which does not translate along with the FTP and admin details through the right bottom form @ http://themeforest.net/user/designthemes so that we can check and let you know immediately.

Regards., DesignThemes Support.

Hi, I am interested in this theme before making the purchase i want to confirm the following points. 1-Can we have parents panel for getting results and updating about the students. 2-Also a panel for marketing personal. We have a complete affiliate marketing setup integrated with our website. Affiliates receive a %age of the fee we collect from the students coming from their reference. This is managed by using promo codes. As students enter the promo code they also get a discount and the affiliates get their promised share. Affiliates can check their share amount at any time and request their money.

Hi egiartos,

Thank you for the interest in our theme, but sorry we do not have both the options that you have asked for in our theme.

hello, is there any option to sell course and take payment to our customize payment option ??

Hi shanto623,

Yes you can sell courses and get payment to your payment gateway provided your payment is supported by woocommerce plugin or s2member plugin. Let us know if you have any queries.

Regards., DesignThemes Support.

I don;t want to shortcodes, can i manage my theme by builder?

Hi incredpl.,

Yes we have built the theme with our own page builder. You can use that as well.

Regards., DesignThemes Support.

Please help with this error https://i.ibb.co/BqPQ7NN/2.png thanks

Hi.,

Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.

Regards., DesignThemes Support.

Hello sir, I purchased your theme last year. U helped me a lot and I rated 5 star for you wonderful service. I have only two.issue in the theme

1. I want to add course class on a page by its id. How can I add selected classes on a page.

2. U have provided sharing button to be add on some pages. But I want to modify the message that goes on sharing link.

Plz help me to resolve these two issue only. I will be thankful for u.

Hi.,

Kindly check the screenshot for finding the course id value http://prntscr.com/aigdjv

sir still i am not able to explain what i want. sir i do have page https://topperscbse.com/classes/ on this page there are two classes.

now i want one class out of these classes to add on some other page. how to add classes on any pages.

Hi unusgouri.,

Please renew your support for further help from us. Please have a look at this video http://recordit.co/W1Uhcn4cUr for adding classes in other pages.

Regards., DesignThemes Support.

Hi, i am thinking of buying this theme, but i need to know if there is any rewardsystem available for this theme? I would like to give my students a reward for completing a course etc. Is there any plugin available that is compatible?

Hi.,

We have option of downloading certificates and badges after successful completion of the course. The admin can design the certificate

Kindly first get your admin login in our demo site http://lms.themessupport.com/request-demo/ , after that you can create a new user with role subscriber and teacher .

Thank you for the quick response but i am looking for something like thishttp://prntscr.com/s8olq8

Hi.,

Sorry for the inconvenience, We do not have a theme option for the LMS Theme.

LMS certificate : https://prnt.sc/s9lsgc

Thank you, we look forward to help you!!..

Hi,

I need to customize the text of the “Add to cart” button only for the type of Online Courses that refer to an External / Affiliate Woocommerce Product.

The Woocommerce product works correctly: it reports the personalized label I set on the button and when pressed it opens the correct external URL. See: https://prnt.sc/s8gjy3.

The Online Course of the LMS Theme which refers to this product, however, correctly opens the external URL but does not report the correct button label set on the Woocommerce product. See: https://prnt.sc/s8gmg3.

Is it possible to carry out this type of personalization and how?

Thanks.

Hi filippettia.,

Sorry the “External / Affiliate Woocommerce Product” configuration will not work for our custom post type courses. It will work only for the woocommerce products.

is it possible to do video calls as the course to teach the lesson?

Hi.,

Thanks for contacting us!!

Sorry, This feature is not available in our theme.

Regards., DesignThemes Support.

Hi, pre-purchase question, i can’t see the course detail exhibition page in the demo site, returns a 404 error

Hi.,

Thank you for contacting us.

Do you want to check all the functionality of LMS Theme?

Kindly request a demo from the following link. An activation email will be sent to this email address. After the confirmation you will be redirected to WordPress Dashboard.

http://lms.themessupport.com/request-demo/

Looking forward your purchase happily :-)

Regards., DesignThemes Support.

Thanks for reply and the demo login too. I’ll want buy this template for a client, but i have one question, if i buy this template and use the version LMS SENSEI, it’s possible integrate this with WooCommerce or i need buy the SENSEI extension separately to use WooCommerce with SENSEI? Tks

Hi.,

Thank you for contacting us.

Sensei plugin is not included in the theme. You need to purchase it separately. Our theme only supports sensei plugin.

Regards., DesignThemes Support.

Hello again,

I bring you some errors on which I would like to kindly answer you.

(1) In general, the text [ratings id = “nnnnn”] appears in all the display pages of Classes, Courses and Teachers with a number instead of “nnnnn”. Here are some example screenshots: https://prnt.sc/s768a9, https://prnt.sc/s768ow, https://prnt.sc/s769bn. Could you explain to me how you can solve this error?

(2) The “Webinar” check appears in the filters of the course search page (see: https://prnt.sc/s7663k). This check has strange behavior and I can’t understand what filter logics are following: could you please explain to me?

(3) In the classes, the menu that appears on the left does not work correctly if you use Chrome: if you click on a menu item the page does not scroll to the selected point (the anchor does not work). This only happens with the standard class tabs while with the additional ones that can optionally be added it works. See: https://prnt.sc/s76dsz. I would say that it is a mistake: do you make me understand?

(4) In the pages created with the “Course Template” Template: when you select the “All” filter and press search, the same course appears 2 times and instead a course is not displayed at all. With all the other filters, on the other hand, it seems to work correctly Example screens: (a) Page 1: https://prnt.sc/s76ldt (b) Page 2: https://prnt.sc/s76lyv (c) Pages 3: https://prnt.sc/s76mg3 As you can see with the “All” filter, the highlighted Course appears 2 times, at the beginning of the first page and at the end of the last page while the “Scrumstudy Scrum Foundamental (SFC) Course does not appear. (d) https://prnt.sc/s76ocv: Instead, by setting all categories as filters, the first course appears correctly only once and the course that was previously not seen now appears. Again I would like to understand how to fix this error.

Thank you.

Hi.,

Sorry for the delay.

3) & 4) You have used many third-party plugins. So please deactivate those plugins and check it out.

Regards., DesignThemes Support.

The problems were already before I installed other plugins: in particular for point 3 the problem was present since I installed the theme and before adding anything. However, for safety, I had already made this attempt and it doesn’t work. In addition, as already mentioned, the problem of point 3 occurs only on Chrome and not on other browsers. One question: have you checked the problems I have exposed to you directly on your environment? Before saying that this is a conflict, perhaps it would be worth checking

Hi filippettia.,

Please send us the page link of this issue https://prnt.sc/s76dsz along with the student login that you are using to check that page.

Hi …

I cannot find my own page (the pages I created) under “parent page” in “parent attribute”.

All pages under parent page are your theme pages.

Thanks for helping

Hi.,

Downloading Theme : http://docs.wedesignthemes.com/dt_articles/downloading-theme-files-from-themeforest/

Theme Installation : http://docs.wedesignthemes.com/dt_articles/how-to-install-theme-via-wordpress-dashboard/

Importing Demo : http://docs.wedesignthemes.com/dt_articles/import-demo/

If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.

Before sending your details please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/

Thanks

Hi.,

Hope your issue is resolved now. If still facing any kind of issues or need any support for this theme, kindly get back to us. We are happy to help you

Thank you, we look forward to helping you!

Note : we are always looking for ways to improve the quality of our theme, services, and customer support. If you have a moment, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm

Hoping for a 5 star rating from your end :)

hi last year i have purchased your theme, but i am facing issue due to theme bug.

1. sidebaar are removed and i am not able to create new sidebar as per my reqiurements.provide me correction for it.

2. U have provided share option on any page or course, can u tell me how can i modify text of sharing as now it is showing other language text.

plz provide it as soon as possible.

Hi.,

1) To fix your sidebar issue, Update your theme.

Kindly refer this link for how to update the theme

http://support.wedesignthemes.com/knowledge-base/steps-to-update-the-theme/

2) Can you please send some screenshots of your issue. We will help you.

Regards., DesignThemes Support.

Hi, could you tell me where I can find the syntax of the shortcodes of the Titled Box, Error Box, Warning Box, Success Box and Info Box. I don’t find them in your documentation. Thanks. Regards.

I am still waiting for your reply

Hi.,

Please refer the link : http://themessupport.com/documentation/doc/lms/shortcodes.html

http://docs.wedesignthemes.com/dt_articles/callout-box/

Thank you, we look forward to helping you!

Regards., DesignThemes Support.

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