752 comments found.
Please provide de PSD files so i can modiffy colors
Hi,
We’ll send PSD files for you.
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
Hi!!
Congratulations on the template. i wish i could remove the background effect, how could i, i send video capture.
https://files.mycloud.com/home.php?brand=webfiles&seuuid=8349c03efc456dd3247b1fcacad72067&name=animationthanks Toni
Hi,
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
Can we remove the loading screen when opening pages?
Hi,
It’s easy to disable preload feature in backend: http://oceanthemes.net/docs/onum/preloader/
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
Hi there, it’s le again! I saw you updated the theme yesterday but when I try the demo n°4 , the sticky header is still not smooth at all and we can see a very huge “bounce” when we scrool the first time ; nothing change since previous update.
Did you fix the issue or did you just forgot to update the demo theme? I’m waiting for the fix to buy it 
regards,
Hi, we’ll check this problem again. If it’s possible, we’ll update theme soon. Thanks for interested in our theme.
Thanks, could you please answer in this discussion when update available so I can try and buy? Thanks a lot friend !
Hi,
You can send for us a website example about the sticky header smooth scroll? we’ll make for you like as example.
Thank you
Yes sur, you can see that header scrool which is really smooth and nice looking here : https://saasland2.droitthemes.com/home-support/ Thanks friend, I’m looking forward to your answer
Hi,
Because that theme is using tranparent header for all demos, so the sticky header is smooth.
You can check our Home 1 demo, it’s good. But other homepages and inner pages is using static header, it can’t smooth when you scroll. it’s impossible now.
As I see you’ve updated your theme 3 days ago? it’s RTL compatible now? Thanks
Hi,
It’s easy to create RTL language for your website: https://rtl-css.net/tutorial/add-rtl-support-wordpress-themes-non-developers and https://wpml.org/documentation/theme-compatibility/build-rtl-wordpress-themes/
Thank you
Hello, I needed to reset my wordpress account (using WPvivid backup) for a fresh start, and then I tried uploading my Onum file again (onum.zip), but when I activate the theme I don’t get the templates to show up like the demo (just a random page). Am I missing a step? Thanks.
Hello,
I’ll check help you.
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
Sent the ticket earlier today. Thanks.
We’ll check and support for you, Thanks
Where is header editor i can not find it? Is there any other way to change logo and top header info?
Hi,
Please read more documentation to setup logo and topbar: http://oceanthemes.net/docs/onum/1-general/
Thank you
Please help the TICKET #2388187
I’m still wating for your reply of the ticket. You are still not supported. Should I contact envato to solve this?
Sorry, we’ll support for your problems in today, Thanks
hello i bought your theme and encuntered a bug – the testimonials slider on the home page here http://p63910-745-14910.s745.upress.link/ doesn’t work beyond the first slider.
I tried to open ticket at https://oceanthemes.ticksy.com/ but getting an error messege
Hi,
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Thanks.
Hello, Is there any option in header menu to give 2nd submenu in open format not after hover of 1st submenu? Any header designs available?
Hi,
Our theme support many submenu level. Submenu level 1st, 2nd, 3rd, etc…
Thank you
Thank you for reply. I understand this. But I was asking about UI option for 2nd Submenu in open format instead of on hover of 1st submenu. Inshort Other UI options for header menu?
Hi,
You can send to us an website has example for UI option for 2nd Submenu.
Thank you
Hello, Please review shop menu of this web https://zuka.la-studioweb.com/
Hi,
You have mean, submenu display like this: http://prntscr.com/sagof0 You can easy use the Mega Menu plugin compatible with our theme for your website: https://wordpress.org/plugins/clever-mega-menu-for-elementor/
Thank you
Hello, after the last update i have problem with portfolio. The problem is in second language not show the content but when i change theme it show. I use WPML. Could you check the compatibility? thank you
Hello,
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
Do you provide demo content with images for this theme?
Hi,
Dummy content included in theme packages, you’ll have website like as demo preview with all images, content.
But you’ll need to replace demo images by your images after import demo.
Thank you for interest to our Onum theme.
Hi
How do I hide the header on all pages except the homepage?
Thanks
Hi, please submit ticket to be help: https://oceanthemes.ticksy.com/
Thanks.
I have recently purchase this theme and installed on www.switchmyenergy.com but sample content is not showing correctly – how do I fix?
My Purchase code is 48b9b671-fa62-42ea-bc19-08fca4b0fb20
the website has a password as it is not live yet. u:admin p:smart123
please take a look and tell me how to fix. If I cant get this to work I will have to request a refund
Hi, please edit your comment now, you shouldn’t publish your purchase code at here.
Please submit ticket to be help: https://oceanthemes.ticksy.com/
Thanks.
Respected,
I have just bought this wordpress theme. I understood that I will receive PSD files as well. I would need them so that I can make some modifications and adjustments as per my needs.
How can I get these?
Thank you in advance! SD
Hi, please submit ticket to get PSD files: https://oceanthemes.ticksy.com/
Thanks.
Hello there ! Hope You re fine and safe. This is a pre-buy question.
I really do love your template except one thing, on the demo “4 Digital Marketing” (the one I’m interested in) the sticky header is not smooth at all and we can see a very huge “bounce” when we scrool the first time. Is there a way to correct that sticky header strange behaviour ?
Could you provide a rudimentary CSS fix so I can try in the Chrome Inspector if it’s OK ?
After that I would be able to buy the theme! Kind regards =)
Hi,
We have plan to improving the smooth scroll sticky header in the next update version.
Thank you for interest to our theme.
Hi,
Ok thanks, do you know when you’re gonna publish the update? That change will be visible on your demo?
Best regards,
Yes, of course. We’re updating this problem with something. Then that change will be visible on your demo.
Hi there, I saw you updated the theme yesterday but when I try the demo n°4 , the sticky header is still not smooth at all and we can see a very huge “bounce” when we scrool the first time ; nothing change since previous update.
Did you fix the issue or did you just forgot to update the demo theme? I’m waiting for the fix to buy it regards,
Hi, we’ll check this problem again. If it’s possible, we’ll update theme soon. Thanks for interested in our theme.
Hello author, i am very impressed with this theme and eagerly looking to buy it. But whenever i see live preview of theme, it freeze my browser everytime. Is something wrong with the theme?
Hi,
Sorry, it’s absolute theme bug, please check your devices now. We checked on many other devices but not see any issue.
Hello,
How can I change the footer on the different pages?
Thank you
Hi,
On the different pages, you can choose the different footer: https://prnt.sc/s60ymwIf there is any other issue, please submit ticket to be help: https://oceanthemes.ticksy.com/
Thanks.
Hello,
How can I change the address on the map on the contact page
Thank you
Hi, please follow this: https://prnt.sc/s60ybq
Hi
After import your demo content. Some module seem missing and not in center. How can I fix it? Any online manual? My site address http://demo.techsquare.com.hk/ts/
Hi, please submit ticket to be help soon: https://oceanthemes.ticksy.com/
Thanks.
fixed after import again. THX
