6626 comments found.
hello team can i use this theme into 2 3 different sites or its only one site use?
Hello,
Thank you for your interest in our theme!
You can use 1 regular license per 1 project (dev and production sites) according to ThemeForest license policy https://themeforest.net/licenses/standard If you want to use theme for the new project you need the new license.
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How to change the position of Size Guide Button, i need to add it above the add to cart button and after the size variations
Hello,
Try to use our Single Product page builder (Theme Options > WooCommerce (Shop)). If you need any further assistance, submit a topic on support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
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I try but it’s can add after the cart i need add i before the cart button
Hello,
I see. In this case additional customization is required. You can try WooCommerce visual hooks https://businessbloomer.com/woocommerce-visual-hook-guide-single-product-page/
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And tell me how to change single product page add to cart button custom style using cas
Hello,
Could you, please, submit topic on the support forum https://www.8theme.com/forums/xstore-wordpress-support-forum/ The comments area is not a suitable place for support. Thanks for understanding.
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It’s going more time i need fix it fast reply here
Hello,
1) Take our apologies but we don’t provide additional customization in the comments area. Comments area is for pre-sale or quick questions.
2) Response time of our support staff on the support forum is less than 2 hours as a rule. Only if we have a lot of requests it could be longer (up to 24hours) but it’s very rarely because we do our best to help clients ASAP.
So, please, take a few mins and submit topic on the support forum if you need help with technical questions.
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Hi! to make the price filter work, do you have to activate something in the theme options? Thanks in Advance
Best regards!
Hello,
Nope, but your products should have different prices. If all your products have the same price then there is no need to filter by price and it just does not appear. So, check this moment.
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OK! I’m using my site with external/affiliate product and price filter doesn’t work. I guess it should work in real time with ajax, right?
Hello,
It depends on what widget you use (default one or 8theme Price filter) and if Ajax filter option is enabled in Theme Options.
Do you have problem with Ajax filtering or with the filter in general?
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I solved thanks! I had to activate Ajax filter option 
Thank you
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You’re welcome!
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Hi how can I disable sticky fixed header only on mobile view?
Hello,
Switch to mobile mode and disable it http://prntscr.com/s9qz8w
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Thx a lot
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You’re welcome!
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Hi
1. Does this theme and the included plugins auto update?
2. A small suggestion – it’s really appreciable that you included plugin – it would have been really great if this theme came with Dynamic Pricing and Woocommerce PDF invoice plugin! Please consider for future updates.
Hello,
1) Premium bundled plugins do not come with auto-update because they require an individual license for the auto-update https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins But you can always update them manually using archives that we provide in the Downloads area of your 8theme account https://www.8theme.com/downloads
2) Thank you for your suggestion. We’ll discuss this proposition.
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But does your theme auto update?
Hello,
Yes, here you can find our video tutorial – https://xstore.helpscoutdocs.com/article/63-theme-update
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Hello,
I would like to inform you that we have included premium plugins that you requested: Dynamic Pricing and Woocommerce PDF invoice https://xstore.8theme.com/update-history/
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Hi, really awesome and powerful theme with lots of param for header and footer which allow to easily edt and create website style like needed. I get some basic questions. 1. Can i easily disable footer in certains page and also when in responsive mode (mobile and maybe tablet ?) 2. Can i make visible the quick mobile panel footer menu with icons (Home – shop – whishlist…) even in normal view ? it is so cool and useful and needed in big screen too. 3. How can i easily change icons contained in this quick mobile panel by my own (svg or png).
I get some help to easily change or set 1. Spécial menu for mobile view I can edit and change menu in normal mode and in sticky header but can’t change menu (with only an icon or another type of menu) when in mobile view 2. Header slider text (really useful and my clients love it) But can you please add messages textes + links in main wordpress menu ? Cause it’s too hard to access in this way for my clients and not very user friendly for someone who is not webdevelopper.
Thx by advance for your feedback
I saw that i can export (json file) and import header style for another xstore project but can i do the same for whole website style and footer too ?
Hello,
1. You can disable footer for separate pages using page options https://gyazo.com/74daafd5725f927d2c82bc2516ed8f19
2. Add custom code to child theme style.css
@media only screen and (min-width: 993px){
.et-mobile-panel-wrapper.etheme-sticky-panel {
display: block;
}
}
3. There is no option to change to existing icons by custom at this moment. Only by additional customization. I passed your request to our developers and maybe they will add this option in the future.
4) Could you explain in more detail what exactly you want to change? Because there is an option to choose the mobile menu http://prntscr.com/s9mjio Do you need something else? Provide an example for better understanding.
5) Could you provide examples or screenshots for better understanding? Because I’m not sure that understand what exactly you want to implement and what links you need.
6) You can import/export theme options from Theme Options / Export/Import > http://prntscr.com/s9mlzq Footer content export depends on way you created it. If you used the Static blocks you can export them from WP Dashboard > Tools > Export > Static Blocks and import via Tools> Import > WordPress > upload export file.
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Thank you so much for your quick reply ? Where are your team located ? In Europe ?
About your great feedback here are some more infos regarding your answers
3. About the way to add custom icons do you provide extra paid custom work ?
4. About mobile menu there was a misunderstood, i need a custom header logo on top off the page when in tablet / mobile view. For now as i said and tested there is only the way to add a logo and a sticky header logo in my header
5. About header slider text infos I need the admin mode to add / change / delete text infos + link in the main wordpress menu and not in Xstore customisation > Header style > search and find the component > click on options gear > changin infos It’s to complicate for users that need this option in wordpress admin bar so when connected they can change / admin bar infos.
6. Perfect i found the option (i was thinking it was only for header but as you’re great you did it for whole options :)) By the way i saw but can’t remeber where i can change general styles for whole site (colors links, buttons…)
Thx to let me know please
Hello,
Yes, most of our team members are located in Europe. 3. We would recommend you submit a customization request to our partners – WPKraken team.
4. I see. In this case you may add custom HTML element to mobile menu instead of logo and use the custom image with link, for example, http://prntscr.com/s9qier
5. In this case, you may use the Static block and Autoscrolling elements http://prntscr.com/s9qvmi , add this Static Block to Header widget area using Static block widget and then show this area above or below the header http://prntscr.com/s9qjqx
6. Header export option is located at Header Builder > Templates > http://prntscr.com/s9qy7v
To change the buttons go to Theme Options > Styling. Links color you can change by custom CSS
a {color: #fff;}
a:hover {color:#000;}
If you have more question, please, submit topic on the support forum. Comments area is not the place for support. Thanks!
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Thx a lot for your quick and powerful support. Sorry for my mistake about asking support here. I’m gonna use and submit to dedicated forum.
Hello,
Thank you!
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Hi, I saw in your demo useful filters with scrollable content, how can I configure it ? Because I have a lot of attributes in some categories and when you open this category the sidebar show the filters as an endless list of attributes … Regards!
Hello,
Thanks for the question and for using our theme. Go to Theme Options > WooCommerce (Shop) > Shop > Shop page layout > https://prnt.sc/s9k8c8
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Hi, how can I translate to spanish the phrase that appear in login area “OR SIGN IN WITH A SOCIAL NETWORK”, I use Loco Translate but I could not Find this Phrase to translate… Best Regards
Hello,
Thanks for using our theme.
Make sure that XStore translation files are synchronized – https://xstore.helpscoutdocs.com/article/103-translation-files-update Sometimes new strings are added and only after synchronization, you’ll be able to translate new strings or strings that were changed.
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It Was Solved . Thank you!
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You’re welcome!
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Hi! How do I insert switch language in mobile menu? I’m using WPML
Thanks in advance! Regards
Hello,
Do you use header builder?
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Yes! I don’t understand how insert new element in mobile menu
Hello,
Add the WPML switcher widget to left or right top bar widget area or to custom widget area and then use Widget element of the header builder to show the widget area with the switcher in the mobile menu, for example https://gyazo.com/2c8dd2161cb6e3bbc7d7c604763e07c2
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Ok, thanks for reply but in your video you insert switch language outside mobile menu.
I want switch language inside mobile menu. How do I insert it into mobile menu?
Hello,
In this case you have 2 ways:
1) a) Use switcher shortcode wpml_language_switcher type=”widget” flags=1 native=1 translated=0 and add it to HTML block http://prntscr.com/s95bko
b) Enable this block for the mobile menu http://prntscr.com/s95byw
2) a) Create separate menu for the mobile (Appearance > Menus)
b) Enable switcher for the newly created menu http://prntscr.com/s95d7a
Choose the most suitable for you way.
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Hello! I have update to latest xStore version. I’m using this demo https://xstore.8theme.com/demos/electronics/ for my site.
After update I noticed that the subcategories are no longer displayed in the Featured Categories area (home). Only the main categories are displayed.
Is this a problem that you can experience too?
Let me know! Best regards
Hello,
Try to edit the element and re-add the categories in the element settings or remove and re-add the Categories element at all. If you still have a problem after that then submit topic on the support forum.
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Hi Xstore, I am not able to find the homedecor slider in the downloads from xstore login. can you please guide where it is?
Hello,
We have updated import files. Download it again, find decor/wpb/slider.zip.
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Thanks for that. But how do I install just the slider? Can you please share the revslider import file.
Hello,
slider.zip is the import file for the Revolution slider to import slider of this version. What other import file are you looking for?
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Hi Olga, I am getting this error while I upload the slider inside the revslider import options. “Error: Wrong export slider file format! Please make sure that the uploaded file is either a zip file with a correct slider_export.txt in the root of it or an valid slider_export.txt file”
Hello,
What version of the Revolution slider do you use?
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Hi olga, I guess its the recent version 5.4.8
Hello,
Nope, the latest version is 6.2.x. So, you need to update plugin if you want to import. Disable plugin, remove it. After that go to Appearance > Install plugins and install the latest version. Try to import archive after that.
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Awesome that worked. Cheers..!!!
Also, in this theme – homedecor – How do we add a default add to cart button below the products. It should appear always along with prices etc.
Hello,
Enable it in product settings https://gyazo.com/c97a81d604b79e8f320e71f4f20f9ef2
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Hello,
I want to ask if Elementor and WPBakery are required for the theme to work? Since we have used only WPBakery till now, then Installed Kirki too. Now I see that Elementor is required, so should I install it too?
Thanks, Best Regards.
Hello,
1) If you use the latest version of our theme and core plugin you can disable and remove Kirki. It’s not required from version 6.1.
2) We added compatibility with the Elementor plugin and added this plugin to list of plugin but if you use the WPBakery demo content and WPBakery is your main page builder then just skip installation of the Elementor plugin.
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Hi, I have been using your theme for a while and it’s very good but I am just wondering how I can change the banner image of one product in my store? Do I need to use css?
Hello,
Could you, please, provide screenshot of the banner that you want to change or link to page. Because there are a few areas that could display banner and we need to know which one you use.
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Hi, this is the link https://cutt.ly/Cyf3s1k Thanks.
Hello,
Go to Theme Options > Breadcrumbs > Upload different breadcrumbs image.
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Ok thanks, but is there a way to change just this one banner image (not all of the breadcrumb banner images?)
Hello,
You can change the single product breadcrumbs background image using single product builder http://prntscr.com/s8e8pr . There is no option to change breadcrumbs image for the every single products, only for all of them using builder.
To change breadcrumbs image on the shop page/product categories go to Pages > edit Shop page and upload featured image for the shop page.
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This is perfect. But the image is not displaying correctly (https://cutt.ly/Cyf3s1k) and I have even configured the settings https://prnt.sc/s8f0n4
Hello,
Use Static section + Full width https://gyazo.com/b7754a230a64a5a14c2ce83c4abbbdf6
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Ok, thanks for the help guys.
Hello,
You’re welcome!
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Hello and congratulations on 50,000 happy customers. I am one of them!
I would like to ask some help with the mobile menu. I have 2 issues:
1 – the submenus open only when the arrow is clicked, not when the word is clicked. I’ve attached a picture, see below.
2 – the submenus open as a separate panel (with a “Back” button) and I want them to open in the same menu, like in your demos.
Here is the image, I hope I was clear
Thank you very much.
Kind regards, Alex
Hello,
Thank you for using our theme!
What version of our theme do you use?
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Hey, thanks for the fast reply. I use an OLD version: 4.1.
I can’t update to a newer version, so I hope I can solve at least the 1st problem without updating.
Hello,
Point is that we added option for the mobile menu element http://prntscr.com/s81blo And it was added in version 6.0.
Why can’t you update theme? Did you make changes directly in parent theme files? You can create staging website (copy of the production), activate child theme, update parent theme there and step by step move your changes to child theme. Once everything is finished update production taking into account changes that were made. If you contact our support on the support forum our support team will be able to assist.
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I understand. But for v4.1, how can I open the submenu by clicking on the Word too and not only on the arrow?
The BACK button works – both text and arrow take me back.
This guy had the same problem:
https://www.8theme.com/topic/mobile-menu-question-2/Please tell me what JS changes you did for him. I indeed need a JS change to add “open-child” option to the link/label, not only to the arrow.
Hello,
Look, 4.1 version of our theme was released in 2017. 2020 now. We don’t have such old version as you use to customize it and provide you any code. System of the mobile menu was completely changed and recoded after 5.x and 6.x updates. Besides if you read that topic attentively you found that we told the user wait for theme update, we did not make any customization directly to user.
So, it would be better to update theme. You may submit topic on the support forum and our support will try to help you with update.
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hallo, i want to change the image back round colour and at categories and at single product. And the backround colour and tranparency when a product photo is zoomed. our product images are png clear backround. thanks
Hello,
Would you be so kind to create topic on the support forum and provide link to your site? https://www.8theme.com/forums/xstore-wordpress-support-forum/ Our support staff will check and help you.
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we need to change the backround colour of lightbox at images any code?
Hello,
You may try this one
.pswp__img--placeholder--blank {
background: transparent;
}
But it would better if you contact us on the support forum. Because comments area is not the place for the support and custom code.
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ok thanks
You are welcome.
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Presale question:
Your theme is best theme of WooCommerce so this “Fancy Product Designer | WooCommerce WordPress” plugin should be compatible?
URL: https://codecanyon.net/item/fancy-product-designer-woocommercewordpress/6318393
I want to use for mobile cases products ( https://fancyproductdesigner.com/product/phone-cases/ )
Let me know if this plugin is compatible with no any error and fit with your design and provide perfect demo if compatible.
Hello,
Thank you so much for the interest in XSTORE!
Some of our customers used Product Designer plugins for their store. We did not test our theme directly with the mentioned plugin but I don’t think that there should be any issues with this. If you face any compatibility issues with plugin just contact our support team on the support forum and we either help you to fix all the issues or give you a refund.
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Hello
1. does the theme support the “woocommerce product retailers”-plugin?
https://woocommerce.com/products/product-retailers/?aff=3 The plugin enables the integration of multiple affiliate links for one product.2. is it possible to display an extract from the product description (or a short description) on the category page?
Hello,
1. We did not test our theme with this plugin but we supports all the official WooCommerce plugins and if you face any compatibility issues with any official WooCommerce plugin just contact our support team on the support forum and we either help you to fix all the issues or give you refund.
2) You’ll be able to use WPBakery Grid builder http://prntscr.com/s7tlmh if you choose the WPBakery version and display product excerpt on the shop/product category page using this custom grid. Here is an example of the custom layout of the product created using Grid builder https://xstore.8theme.com/demos/2/artmaxy/shop/
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Hi,
thank you for the very quick feedback.
to 2.) is that also possible with Elementor? I would like to use Elementor as a pagebuilder because I have an Elementor Pro account.
Hello,
WPBakery grid builder is WPBakery option only. If you prefer Elementor then you’ll be able to use pre-build product layouts and we’ll help you to show short description on the shop page by minor customization (you will need to contact our support).
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Is your theme support bundled products in product page? If yes what recommended plugin to install? Also is your theme support multi vendor? Thanks
Hello,
Thank you for your interest in our theme!
Our theme supports all the default WooCommerce types of products, including grouped products, here you can find an example https://xstore.8theme.com/product/the-trend-polo/
If you are interested in bundled type of the product you will need the additional plugin to implement this. There are paid (https://woocommerce.com/products/product-bundles/ , https://codecanyon.net/item/bundle-products-and-discounts-plugin-product-bundles/26205249 ) and free plugins (https://wordpress.org/plugins/woo-product-bundle/ , https://wordpress.org/plugins/yith-woocommerce-product-bundles/ ) , everything depends on your needs. We did not make a full test of our theme with all the existing plugins but don’t think that you will face compatibility issues.
Our theme officially supports Dokan and other most popular multivendor plugins http://prntscr.com/s7ti5q
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