11497 comments found.
Hi I am interested in your theme, I have a question:
Can I restrict adding certain listing types for certain user roles?
For example; Trainer Profile Listing type can be only added by users who have “Trainer” user role. And this role is given by the admin manually. Thanks
Hey there,
With respect to your question here, unfortunately this would not be possible by default
Please feel free to reach out once again in case of any questions.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
is there a way to resize images automatically? specially for the front page – listing card,, it seems currently it just crop the image from the middle..
To effectively assist you with your inquiry, we suggest renewing your support and getting in touch with our support team here:
https://astoundify.com/account/new-ticket/ That way, one of our support personal can offer you guidance on this matter
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Google maps is still not working on my site using this Listify theme. For some reason, I never got any reply from the support just because I had my license expired. Their latest guide on google maps api didn’t fix the issue as well.
Good luck using this theme, support is by far the worst.
Hey there,
If Google maps is not working on your site, then it’s an issue with your API key configuration.
You also claim that support is the worst yet you did not send a support ticket on this. It is a requirement to renew support in order to continue receiving support in Envato. Please see this guide on how to renew support.We look forward to assisting you.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello,
thank you for this theme – we wish to make purchase – can you please inform me:
1) we will adapt this for Jobs theme- can we load a list of company /import companies – as excel or xl file with their logos and emails to ensure a preloaded list is included?
2) On Ads type – is there a pay per click option? – For instance can an employer create a Job Ad – and only pay when potential candidate pay on the Job Ad? – I can see you have a bidding option but do not see an option for paying only when someone clicks – {for example on LinkedIn a company creates a link – and only pays when a potential interested party clicks – the company is paying per click.
3) Is there private communication between employers and employees?
4) can we work on the Job Theme from elementor / wordpress ?
Thank you we await your kind response,
thank you
Hi there, please, tell how to add alt=”texts” tags to all images on listing pages (cards)? Cheers. I tried many plugins and nothing works. Simply tell here for everybody because alt=”texts” tags don’t appear on every listing pages/cards. Only alt=”” tags, but in media library all images are with alt=”filled text” tags.
Hey there,
With respect to your question here, display of alt tags would depend on how the image is embedded within a page. I will notify the development team to have a look into this request.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Please, tell them that by default all listing images are without image alt tags – the theme should be updated asap
since woocommerce 4.0 is out this theme doesn’t work. when are you planning an update or at least responding to my emails in less than 7 days? I’m disappointed and so is my client.
Hey there,
With respect to your query here, could you please email us at support@astoundify.com on the issues you are referring to.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Thanks. I’ve done that. you’ll find our emails looking for spepicelements@g…. I’ve bought this theme the 20th of April. Still can’t use it unfortunately now almost 3 weeks later delaying a client project. i still have hope we can get this to work. Would love to get some proper support though please, especially with the support ticket system not working either…
Hey there,
Thanks for staying in touch with us.
I believe we already addressed your questions.
Please feel free to reach out once again in case of any questions.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Is there a way to have a certain label be only given by an admin to a listing? like the verified or claimed thing but something more customized?
Hey there,
In relation to your question here, yes this is actually possible. Please see the article here on how claiming of listings work: https://listify.astoundify.com/article/515-how-does-the-feature-claim-a-listing-work.
Should you have any questions, please let us know.Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
hey, how do i remove the search icon or search button on the top menu?
thanks
To effectively assist you with your inquiry, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/ That way, one of our support personal can offer you guidance on this matter
Alternatively, please email us at support@astoundify.com
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi there, please, tell how to add alt=”texts” tags to all images on listing pages (cards)? Cheers. I tried many plugins and nothing works. Simply tell here for everybody because alt=”texts” tags don’t appear on every listing pages/cards. Only alt=”” tags, but in media library all images are with alt=”filled text” tags.
To effectively assist you with your inquiry, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/Alternatively, please send us an email to support@astoundify.com
That way, one of our support personal can offer you guidance on this matter
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi there, please reply here, I don’t want to give them login & password. Simply how to add alt=”texts” to all listing images ??? Cheers
Hey there,
This is a presales-only channel. To effectively assist you with your inquiry, we suggest getting in touch with our support team as previously recommended.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, I’ve checked out the documentation but can’t seem to find how to associate social profiles with a listing instead of the author. I found the option to edit user’s account in the front website but there’s no such option to associate with listing. Can you tell me where exactly I can find that option, thank you
Hey there,
With respect to your query here, I believe that we addressed this within your ticket.
Please feel free to reach out once again within the ticket in case of any questions.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, I haven’t heard back from you from my last two emails! I cant access your support forum on the Item Support… Please get back to me or refund us our money. ...Bought this theme quite some time ago and can not use it nor somebody is available to help.
Hey there,
With respect to your query here, I do not seem to have a view of any tickets from you. Could you kindly send us the queries at support@astoundify.com so that we can check into them soon enough.
We look forward to assisting you.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello, what is benefits for expand support 21$?
and can i import location by excel e.g. state province, suburb in Thailand?
Hey there,
As for support services, I would recommend on checking this article on how the extensions are priced: Extending and Renewing SUpport
About imports, yes you can import listings alongside their locations.
I hope this helps.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
“open now” – “closed now”
Is there any possibility to create a button to show actual opened listings according to their opening hours and local time? I’ve searched within the comments here. Some comments mentioned this before. Has anything changed over the years? Thanks a lot in advance for your answer.
By the way… great theme you’ve created. I love it.
Five years ago you’ve posted this as an answer to a customer’s question:
Question: it would be nice that theme shows which store is actually open or closed depending on hour setting on each profile. So people could also search by business open now.
Answer: This is a planned feature.
So, after these 5 years… any news?
Hey there,
Unfortunately this is yet to be implemented. Since the company is under new ownership, I would recommend adding this feature within the feature requests pool here: https://astoundify.com/listify-customer-feature-requests/.
Apologies for any inconveniences caused.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
O.K., but what’s up with this feature after 5 years customers asking for it?
Hey there,
In this case, I will have this added to our developers’ feature request pool for further review by the team.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
hello, I generate this error and I can not see the marks in the map
DevTools failed to load SourceMap: Could not load content for https://suneppy.com/wp-content/plugins/wp-job-manager-listing-labels/public/js/listing-labels.min.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
Hey there,
Thanks for writing in.
I believe we had this query addressed within your ticket.
Please feel free to reach out once again to us within the ticket in case of any questions.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi there, can i remove “see all” tab from widget Listify – Page: Category Tabs? Thank Luca
To effectively assist you with your inquiry, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/ That way, one of our support personal can offer you guidance on this matter
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello ! Presale question : Is there any way to sync (import/export) booking calendars with ical (.ics) links ?
Hey there,
In relation to your question here, unfortunately the theme does not provide this feature out of the box. This is something that would depend on the booking platform you would use for your site.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, I see here also that you have been asked several times over the years: Have you implemented multiple locations for one listing? thanks
Hey there,
In relation to your question here, sorry, it’s not possible to assign multiple locations to a listing. A listing can only have one location. This is actually more of a limitation on the Wp Job Manager plugin, of whcihc our theme uses for the directory structure. What you can perhaps have instead a listing with multiple regions and for this you would need to have our free Regions for Wp Job Manager plugin.
I hope this information helps. Should you have any questions, please let me know.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, I haven’t heard back from you and I cant access your support forum on the Item Support… Please get back to me or refund us our money. Thank you.
Hey there,
Sorry for the delay.
We have addressed your questions within the email you sent.
Please feel free to reach out once again in case of any questions, as a reply to the email.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
The Google Maps isn’t working on my site, nor on your demo. It is setup correctly as per your documentation, and I have it working on multiple sites. Is there something wrong with Listify at the moment?
Hey there,
In relation to your query here, Google Maps should effectively work as expected.
To effectively assist you with your inquiry, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/ That way, one of our support personal can offer you guidance on this matter
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
How can I get some presale support? Need to understand all the plugins I’d need in order to fulfill my project’s requirements or if it is even possible with Listify 
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