Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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can we get stock and sales details?

Hi,

Flatsome is a Woocommerce theme and it’s capable of doing everything Woocommerce can do.

I had a problem connecting instagram with flatsome (I have the last version), when a tried connect instagram I navigate until this URL https://flatsome-api.netlify.app/facebook/authorize/?code= and when I made clic on connect button, the button redirect me a this URL mysite/wp-admin/admin-ajax.php with a white page with a 0 (zero)

Hi,

I see your ticket #108901 has already been answered. Please reply to that ticket.

Hi, How I can able loading effect (visible only on “add to cart” buttons) in all buttons of my website?

Example: https://www.dropbox.com/s/nkof37qmzmwi7yw/Screenshot%202020-05-09%2019.04.30.png?dl=0

Hi,

Can you submit a support ticket here?

Hi. We have a link in our menu to a Newsletter signup. When I check Appearance/Menus it is not there. Is this part of the theme? https://d.pr/free/i/2bqVb9

How do we edit that link?

I found it. Whats the easiest way to embed mailchimp pop up in there?

Hi,

Can you submit a support ticket here?

Hi there, I was wondering when will the Booking theme be available? Will there be an option to book time slots or manage availability for rooms or tours? Many thanks!

Hi,

We haven’t finished a booking demo yet. However, you can use the Woocommerce Easy Booking plugin that is compatible with Flatsome.

Sorry for going back but is there a rough estimate when will it be ready? I need booking function and getting a plugin with all the add-ons is a lot money, might as well buy a new theme with the function integrated. Easy booking doesn’t look great sadly, and have limited function. Thanks.

We don’t have any plan to create a booking script. There are already plugins work with Flatsome. We’ll create a sample layout on our demo site. Some of our users already use Flatsome with Booking integration like this one.

Hi I’m interested in switching my current E-Commerce store to this theme, I have a few questions if you don’t mind answering. 1) For example, on a product page, in a mobile display do the sidebars appear above the products, on my current theme, when browsed on a mobile device the sidebars appear below the products, which is a problem as I use the sidebar to display product filters. 2) On creation of product attributes for woocommerce products, does the theme allow attributes to have product archives in the store? Furthermore, can I add a sidebar to the page of the custom attributes, as I would like my product filters to appear on an attribute page so the customer can easily find the term that they are looking for. 3) Currently my theme has a layout panel page, which allows me to manually adjust what page, product, product category has what side bar and where it is placed. 4) How fast does the theme load by itself? Thanks

Hi,

  1. The sidebar of the single product page is displayed below the product on mobile devices. But you can set it as “Off Canvas” so it’s displayed as the same of this page.
  2. I think the default “Filter Products by Attribute” widget of Woocommerce should be enough for that.
  3. Flatsome doesn’t have such a feature. Maybe you can do that with a sidebar plugin.
  4. Flatsome is one of the fastest themes in the market. But the speed of your website will depend on many other possibilities (like webserver configuration, used images, plugins, content, caching system, etc) as well.

Hi. Is there a way to make a custom sticky header? I don’t want the top bar or the main header or the header bottom to be sticky, but a different one. I don’t know if it’s possible, but will be very nice.

To explain more, my topbar has social and a contact link. The main header has logo, searchbox and my account/cart links. The header bottom is a menu.

I want the sticky header to be a small compilation of things.

Hi,

It’s not possible with the current options, needs to be custom coded.

Possible to have an auto popup? or even timed?

Hi,

If you mean some delay before popping up, yes. The lightbox element has that feature. But you can’t set it to pop up on a specific date or time.

Hello, I’m having an issue with a dark grey background color on the body of all my pages when scrolling up or down. I also noticed this effect occurring on the Default Flatsome Demo you guys have. Check out my site here… https://leomystic.com/

Whenever I scroll super fast up or down the page you can see this effect constantly occurring because their is a couple blocks of code with white backgrounds over it. This effect can even be seen sometimes when I’m scrolling slowly and am getting page lag and the grey bars can stay around for a few seconds. This is not good for my user experience and would love for just a white background to be displayed always so there is not this extra grey color ruining my branding colors and image I’m portraying.

I managed to find these lines of code when doing an inspect with google chrome and turned the background-colors from Body and Main from “#FFF” to “none” which reveals the grey color. I could not change the color using your global color settings in customize or editing my css file. I attempted to find this hidden code in css files in the themes asset folder with no luck, there is just too much code for me to look through.

I pray you can please help me fix this issue by finding where this color is located as it’s super important to me that my users are not seeing this eye sore color. Thanks so much for your help!!

Here’s some images of the code I changed… Underlined in Red…

Body https://i.imgur.com/CU7gcSF.png Main https://i.imgur.com/FFDxsKM.png

Hi,

Flatsome doesn’t have a CSS selector like #main { background-color: None; }. Most probably it comes from a plugin or custom code.

Did even look at my post? I know it doesn’t have Main, However the grey background IS from one of your CSS selectors. I know this because I see this same issue happening on the default flatsome installed on your demo. Is there any way PLEASE can you help me to find out where that grey background is coming from? It’s super annoying to see if flashing on my screen as you scroll down the page. Thanks

I have reviewed your theme. I’m undecided. There Are Some Errors in Seo Rules. div class=”container section-title-container” h3 class=”section-title section-title-bold-center

Can I Change the Title Settings?

Hi,

Yes, you can change it from H1 to H4.

Hello How can I hide products that have no price or zero price? thanks!

Hi,

It’s about Woocommerce, not Flatsome. You can write a custom function or manually set the visibility of products without prices from the product editor.

Hello, I have a question regarding brand management in Flatsome. Unfortunately, it’s not an integrated function and I need a plugin for this, when it’s a basic function for any e-commerce website owner.

My questions are:

- Does Flatsome suggest a specific brand plugin that is 100% integrated and functional?

- Otherwise, could you please add this simple function to your future update? Just brand management and brand filter? Maybe it’s an already planned function?

Thanks in advance.

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hello, Hope you´re doing well. For some reason MP3 stops loading on my web. It looks like it broken. What could be the reason thank you? https://www.adinkrabrand.com/knowledge-hub/adinkra-symbols/adinkrahene/

Hi,

Can you submit a support ticket here?

I just bought your theme, sit awesome, greta store, but I don’t know how to create a new payment icon, I already added it to the settings, the problem is generating the image, how do I get the size, color and code to fill the .svg.php? And how do I take from the account menu the downloads, I am a product store not digital, thanks!

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

what is the best cache plugin compatible with this theme?

Hi,

All caching plugins work fine as long as they’re optimized carefully. We use WP Rocket on our demo site.

Hi, The text inside banner is not centered at different screen resolutions, how can I center it? Already set text_align=”center” text_pos=”center” , the scale 80%? Its nice to see the text in the center of handy screen.

I copied the option of other centered text banner and pasted, now its center, I checked there is nothing change in the options before and after pasted the option, what happened?

Hello, in the header if I want to delete the position of the logo and put instead HTML 1, and write the name of the company, is it possible? am I obligated to use the Logo?

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hello, with the latest version the buttons placed on the footer widgets are not seen correctly.

A greeting.

Good morning, all your messages are received correctly (nothing in the spam folder). On May 2, we only received an automatic reply with advice on how to solve common problems and installation.

But there not mention the question, in fact, the message header says: “We have received your email and will get back to you as soon as possible (usually within 24-48 hours). Queries during weekends will be answered next Monday. Thank you very much for using Flatsome!”

We are convinced that there is a bug. We have done several test installations and everything is fine, except inserting a button in the text widget on footer 2.

The request for review is still open.

Thank you, greetings.

Although we are trying to record the video with the tool that you indicate, we do not understand why such a complication.

If you place a button on the text widget in footer 2, you will see that it is not displayed correctly. It has a blank line of text above the button text.

This is the button code: [button text=”Start now” radius=”99” link=”https://www.myweb.com”]

It is very simple to check.

The video with the problem was send…

When a portfolio item is in multiple categories they all display in the URL e.g. domain.com/portfolio/category-1,category-2,category-3/porfolio-item-name How can I fix this (choose only one category for link)?

Hi,

Can you check and be sure you use the latest version of Flatsome (v3.11.3) and saved the permalinks?

Version 3.11.3 Saving the permalinks is not help. How do I get “domain.com/portfolio/category-1/porfolio-item-name” instead “domain.com/portfolio/category-1,category-2,category-3/porfolio-item-name”?

I have just moved my Wordpress installation from development to live server with All-in-one migration tool. Everything in the theme worked fine before I did that, but after moving, it seems like I cannot change anything in the Flatsome Advance Options anymore. I thus cannot disable maintenance mode anymore. Does anyone know how to fix this?

Maybe I was a little bit too quick. It didn’t work in Chrome, but if I open in another browser, it did work

Hi,

Some browser extensions may cause such behaviors.

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