456 comments found.
I am wondering if the search can support real time search and present results on screen as typing. Also if there any way to apply different look and feel to different pages within the site? thx
Hello,
Thanks for writing in! Regretfully, the theme doesn’t support a live search system. You can add this functionality through a plugin.
You can customize the elements on each page as you like, changing the text, background, borders within element settings.
Is it AMP ready?
Hello,
AMP strips away most of the elements that cause your WordPress site to load slower (JavaScript, third-party scripts, etc). It provides many benefits, although it also has some potential drawbacks. AMP will remove particularly high-definition graphics, elaborate animations, and other flashy elements that use CSS and JavaScript. I only recommend it if you’re building a Blog website.
Does it includes mega menu?
Hello,
The theme includes a simple mega-menu that will allow you to display the menu items in five separate columns. You can check out our theme landing page to see the full functionality of the menu. If you’re looking for advanced functionality, you need to install a Premium Plugin.
Where can I find the demo data?
Hello, please check out our documentation: https://www.ekko-wp.com/documentation/knowledge-base/import-demo-content/
Thank you!
Hello. How can linkedin sharing button be added on the posts page?
Hello, go to Ekko->Theme options->Blog->Single Post and enable ‘LinkedIn’ button. Thank you.
Hi, this template it is RTL, I want buy this template for Hebrew language it is possible ?
Hello,
Regretfully, the theme is not RTL compatible.
Hi. How to setup a page like your preview (https://www.ekko-wp.com/business/) but manually (without import ALL data from demo?
Hello,
The fastest way would be to install the theme on a subdomain and import the Business demo data. Then copy the Home page shortcodes and paste them in your live website page.
Another way would be to search for the blocks used on this demo and add them manually one-by-one onto your page.
Hello seller I see in your theme include Mobile App, I would like to know more about it? If I purchased this theme, I have the mobile app free or I need to pay for it? best Juan Licea
Hello,
Thanks for writing in! Purchasing the theme will get you access to all 50 demos, which you can use on your website.
Have I any integrated option to hide menu items to gues members and show it to logged users? Thanks in advance.
I do not want to bother you, but I already bought the theme and now I have a problem with the text in H2. So, in addition to the previous question, I have this additional question. The texts in H1, H3, H4 and so on, are displayed well. But not H2. Anything I can do to solve it? (Please omit the recommendation to open a ticket on your support page). Thanks in advance.
Hello,
Please register and open a support ticket. Our team will gladly help out with any configuration issues.
I’m having an issue when I try to change logo in the theme dashboard/options. When I clic Save Changes, an error appears again and again: “There was a problem with your action. Please try again or reload the page.”. It looks like a Redux Framework issue. ¿Any advice about it? Thanks in advance.
Hello,
We need to take a look with your install. Please register and open a support ticket: https://keydesign.ticksy.com/
I was able solve this issue working together with my hosting provider. I had to replicate the error from my side, while they had to locate the logs, and change the Mod Security rule set from the server, that was causing the issue for my domain.
Glad to read this is resolved. If you have any other questions, feel free to open a support ticket.
Cheers,
Key-Design Team
Hello dear,
Still there is no news about Right to Left? I really like the them and I would like to know when it would be ready for right to left.
best regards.
Hello,
This feature is still on our to-do list. Our developers are working on a tight schedule right now. I can’t really say when the next theme update will be released.
- Can the theme show a floating box with the cart items, instead of leaving the current page? (Especially on smartphones menu.)
- Can a search box be included in the smartphones menu in any way?
- Can I put the menu after the slider instead of the top one?
- Can I put sticky elements, like buttons or notices, similar to the one you have on your demo page.?
Thanks in advance.
Hello,
Thanks for writing in!
- The cart menu is displayed in the topbar area. Please see our live preview demos.
- Yes, you have the option to display the search bar with the mobile menu.
- This can be done using custom coding. Our support team can help with that.
- The sticky right side menu is displayed for demo purposes only. It is not included with the client theme. However, our support team can help set up a similar element with your website.
Let me know if there is anything else I can help with.
Thanks for your prompt answer. About the cart: I have seen that icon in the menu. But when tapping, the tap action redirects me to the cart page. My concern is if I can make the tap action not redirect me to another page but rather show me the items I have added to the cart, in a floating, modal window (in the same current page I’m visiting).
Is my concern clear?
Hi, are there any plans to add elementor compatibility to the theme in the near future?
Hello,
Regretfully, not in the near future. The theme offers support for WPBakery Page Builder only.
Hello. Wonderful looking theme! I have a pre-sale question.
I read a post where you said there were some “limitations” regarding color. Can you please let me know exactly what those restrictions are? It is super important that I be able to adjust all colors to be in line with the brand colors.
Thank you!
Hello,
Thanks for writing in! There are no color restrictions within the theme. You can adjust the theme colors from the Theme Options panel or on element level. Our support team can also help out if you have any trouble configuring the theme.
Thank you for the timely reply and good news!
I’ve noticed there isn’t a support forum for Ekko. Why is that? I need to know how to incorporate the testimonials slider into my main page. I’m trying to set it up as you have it on the demo site under blocks>business blocks>testimonial slider. it should just show text with the authors name under the testimonial. when I add it to my website, it shows up as a color block with text and looks nothing like the demo. please see my homepage: www.benchmarkrealtyservices.com. I would also like to know how the other testimonial display works as well called “testimonial cards” it says (on the demo site) “what our customers are saying about us” and then it has the testimonial cards with author photo under. I cannot get either of those to work as they appear in the demo site as advertised.
also, I haven’t changed the fonts, but notice my body font is different than in the demo. please advise on how to get it back to the same as is in the demo. thanks.
also, would love to see a support forum for Ekko.i don’t understand why there’s support for the other themes but not Ekko!
Hello,
Please register and open a support ticket here: https://keydesign.ticksy.com/. If you check with the theme official landing page you will see that we’ve added links to our support forum.
Hi!
After latest update, FontAwesome icons are not being shown. I think it is because CSS is not being loaded correctly, I’m seeing this error in the console:
.../wp-content/plugins/keydesign-addon/extensions/social_profiles/social_profiles/vendor/font-awesome.min.css?ver=1587373697
How can I fix this?
Thank you.
Hello,
Please disable and delete the KeyDesign Addon plugin. Then install it again in Dashboard > Appearance > Install Plugins. After the plugin re-install you’ll need to clear your browser cache and test again.
Thanks, that worked!
I think to buy but I want all the details that interest me. Can I set different menus on pages and posts?
Hello,
The theme doesn’t have this feature, however you can install a menu plugin that will allow setting different menus on each page. Our support team can give you more details. Feel free to register and open a support ticket if you have any questions.
Hi, can you help me I submit a ticket with the id 2365258 and never get an answer, the problem is when the key is inserted for activate the theme, I get the error cant connect to envato
Hello,
We’ve just left a reply with your opened ticket. Please check.
We do not get prompted to update the theme, What could the problem be?
Hello, you should get an Email from Envato. Maybe you disabled your notifications from Envato or something. Please check that out. Thank you.
Are we safe to update to Wordpress 5.4?
Not only safe but recommended.
