13489 comments found.
Hello, It has been a whole month and you all have not addressed the issue I have with users registering. I gave you access and reached out to you multiple times and you all have not done your job. I paid for extra support and you all are not doing your job. I am very very disappointed and my issues should be address immediately!
Hi eternitylove,
Sorry for the late response.
We fixed it for you. Please check it out.
Hello Thimpress, I am using One Instructor Demo, but I can’t find it’s Child Theme under Eduma Theme Dashboard. Can you advise me how to install the Child Theme of One Instructor Demo? Thank you in advance.
Hi Proeproe,
Please go to Dashboard / Eduma / Child themes / install Eduma Child theme.
Thank you!

hi! im using an Eduma template on my site and i would like to know if its compatibe with the plugin WOOCS. Because i want to change my local currency to USD automatically if the client prefer that and i installed it but the simbol of the currency change but not the price. looking foward for your answer, thanks
Hi nikiyungm,
I’m so sorry.
We don’t have this features yet. But thanks for your feedback, we’ll consider it.
Hi, I have a presale question. Can I set tests and exams for students with this plugin? As well as offer certificates of participation. Does it also support third-party WooCommerce gateway systems like Paystack and flutterwave?
Hi fiezie92,
1. After user enrolled course, they can access lesson, quiz on that course.
2. And they can get certificate after completed course with LearnPress – Certificates add-on.
3. Yes, we support to use WooCommerce payments for LearnPress with LearnPress – WooCommerce Payments add-on.
nº #556394 answer this question thank you
Hi antelojm,
Please check your ticket now.
Hello friends, I need the buttons to share on social networks that come out as the demo in the articles or blog posts. I don’t get them, where can I activate this function?
Hi ,
You can config in: Appearance / Customizing / General / Social Share
Thanks.
i want to buy Assignment add on but the only way i see is paypal. Is there away to pay via credit-card directly
Hi aiacademy,
I’m so sorry.
By now, we only support paypal payment.
How do you go about translating some of strings that do not appear using locotranslate? please do not answer to use locotranslate as there are a ton of strings that do not appear or can not be translated using this plug in…where do you find those strings..is it stored in the database or any other document. please advise
see image
https://prnt.sc/lzixvbHi tomgg,
Please send an email to helen@thimpress.com with subject “tomgg – Eduma Support” I’ll help you check it out.
Please give me the best idea for live teaching sections with Eduma. How can I do that?
Hi thakhinwebservice,
Please follow as this instruction:
https://thimpress.com/tutorial-to-integrate-zoom-with-learnpress/ https://thimpress.com/create-live-streaming-on-youtube/Thanks.
Thanks. I will try.

Hello, is there any chance to use it as trial? edit the site from wordpress panel etc?
Hi panick1992,
Please try to check this site: https://demotheme.thimpress.com/ username: Learner, password: Learner
Hello! After updating my theme some of my translatios disappeared. On the course page I can’t restore phrases like “COURSE CURRICULUM”, “Total learning: ... lessons”, “ABOUT INSTRUCTOR” and “Related Course”. Could you tell me where and how it is possible to translate these phrases (I could not find them in Loco Translate).
Hi Ambergame,
Please send an email to support@thimpress.com with subject “Ambergame – Eduma Support”. We’ll help you check it out.
Can Teachers register to add their courses? How will teachers register, is it a contact form or there’s a registration form for teachers? Can teachers upload videos for their courses or they have to embed them from Youtube? Can teachers sell books and other items or only Admin can sell or list products? How are teachers paid, paypal payout, check, etc?
Hi Kobinapl,
1. Yes, we support to teacher can add their course.
2. Teacher can register on the register form of the theme, please check it out.
3. They can upload video in the Media then add it in the course content with Add Media option.
4. Teacher can sell course they want.
5. We support to use LearnPress – Commission add-on. Please check it out.
Dear ThimPress_Support ,
It’s so intresting to use Eduma . I discover new features in Eduma , Every day . Thanks for your efforts to build and improve Eduma . I will happy to answer me :
1 . Thimpress removed RTL config in the last update . When I use RTL language instead of RTL config , some features change especially in home page . Actually it was so important for me to buy a theme with RTL config . It is unusual to remove a basic feature in updates and it is customer’s right to have it , Please set RTL config in the future update . 2 . I sent Thimpress an E-Mail about adding some fonts to the Eduma about 2 weeks ago but unfortunately didn’t answer me . It was a question , only ; not asking for help .
Best regards
Hi Aetrcp,
1. Yes, we removed the Support RTL option in the latest version of the theme.
But you can still use RTL on your site. Just set the RTL language you want in the Settings / General / Site language.
2. Please let me know where you sent mail. I didn’t get any mail from you.
And please consider renewing support 
Dear ThimPress_Support ,
1 . As I said When I use RTL language instead of RTL config , some features change – especially in home page – . ” Directly RTL config ” is so important option for me , I need it . May be you think it is unnecessary but it is customer ’ s right to have it . Please set RTL config in the future update . 2 . As I mentioned , it was about adding some fonts , sent by TheWorkShop.Ir@GMail.Com , you can check it . 3 . I am thinking about renewing it .
Regards ,
Hi Aetrcp,
I didn’t get any email form TheWorkShop.Ir@GMail.Com.
1 + 2. I need to check your site more carefully so please sent an email to support@thimpress.com with subject “Aetrcp – Eduma Support”. We’ll check and fix all your issues.
Thanks.
Dear ThimPress_Support ,
Thank you , I will send you E – Mail , soon . And my last issue is about WooCommerce , I updated it to the last version yesterday . Unfortunately it showed a conflict with Eduma in Template Overrides : ” eduma/woocommerce/myaccount/form-login.php version 3.6.0 is out of date. The core version is 4.1.0 ” How I can solve it ?
best wishes for ThimPress . regards .
Hi Aetrcp,
Please send all your issues to our email. We’ll help you check it.
Dear ThimPress_Support .
Thank you very much for your support , I sent you my issues by E – mail . you helped me while my support has been expired . It shows ThimPress ’ s well customer orientation . Best wishes for you , I advice every one to purchase Eduma , For It ’ s good features and a strong support team .
I will renew and extend my support , soon .
Best regards , Aetrcp
Thank you vẻy much 
Dear ThimPress_Support
I sent 2 E – mails . If is possible , please check it .
Best regards ,
Hi Aetrcp,
We have replied you. Please check your mail now.
Hello , I want to buy this theme, but before i would like to know : Is It possible to add another way of payment in your Theme ? Can you personalize Payment for me. Beacause in My Country we don’t use PayPal, Stripe, Authorize.net, 2Checkout but Orange Mobile Money. So If you can personalize this so i Would Very Happy to Buy This Theme Today
Hi Alex225,
Sorry for your inconvenience. The Theme can sell only in ThemeForest.net Marketplace. Please find another way to pay in ThemeForest.
Thanks.
I have some pre-sales queries:
[1] DO you have Zoom integration? Or any plans to integrate? Many themes started integrating this after the COVID 19 situation
[2] Is it possible to show explanations (or solutions) for each question in a quiz which can be shown once the result is displayed? This way, the students would go back and review their answers and read explanations.
[3] Will this work only with Learnpress? No Learndash support?
Thank you in advance!
Hi buy_23,
1. Zoom Integration: YES, you can read more here: https://thimpress.com/tutorial-to-integrate-zoom-with-learnpress/
2. Students can see the explanation in each Question with options: Review Questions or Show Check Answer.
3. It works with LearnPress only.
Thanks.
Thanks for this theme. Please how can I auto add a shortcode at the bottom of all lessons? This shortcode displays a quick form and I want to automatically add it to the bottom of all lessons.
Hi peteonline,
You can add shortcode to LearnPress plugin on the file: .../plugins/learnpress/templates/content-lesson/content.php
Beware when you update to newest LearnPress Plugin you have to add shortcode again.
Thanks.
The demo crypto does not install correctly. Please can you assist with a full template installation and what do I need to provide?
Hi DennisHooper,
Please send an Admin account of your website to support@thimpress.com. We will help you to install it.
Thanks.
Please check your mail now. I have just had it sent from a gmail account. Title of the mail is Eduma Installation From Themeforest Comment. Thank you. and please let me know if you need anything else
Hi DennisHooper,
Yeap, We just received. Please follow via email.
Thanks.
how can i show the phone on user profile ?
Hi reema_hassan2,
Please let me know exactly where you want to add it. I’ll help you check it out.
after the users logging to the website on their profile page
Hi reema_hassan2,
Do you want to after user logged in, it’ll redirect to their profile page?
Please create a new ticket on our forum: https://thimpress.com/forums/forum/eduma/ we’ll discuss more with you.
done , the link for the topic is https://thimpress.com/forums/topic/showing-user-phone-number-after-logging-in-in/
Hi reema_hassan2,
Please continue to discuss with us on forum.
Hello, we have been going for a week waiting for the response from your service department. Is your service working? Antelojm User
Hi antelojm,
Sorry for the late response.
We’re working on your site now.
I have issue problemes when i try to download the certification the size of the certificate is reduced and i have the error message Undefined index: qr_size in …./wp-content/plugins/learnpress-certificates/inc/layers/class-lp-verified-link-layer.php on line 18.
Hi 3click-solutions,
I have replied on your ticket. Please check it out.