254 comments found.
Hi. I wanted to the “Create Sandbox” but shows messages “Sorry! Please enter the correct result! Thanks.”
Please re-try again, i tested and normal here. Thanks
Please check your tickets I need urgent support
Thanks for your comment. We replied on your topic, please provide information to check fastest as we can. Thanks
Most authors dont sell books on their site and the only book details page I see is in the store; is there a non store book details page?
Hi, thanks for your interest my theme. Auteur theme designed for sell Book only, but if you don’t want to sell book, you can use it normal like other, because it base on WooCommerce plugin. Any questions, let me know. Thanks
Can I easily copy elements from one page or section to another? Yes right its elementor?
My theme doesn’t use Elementor, use with WP Bakery PageBuilder(Visual Composer). And can copy elements. Thanks
I updated the theme this week. I had a message that I had to update the framework plugin. Every time I try to update it I receive a message I do not have a valid URL for the plugin. Any advise?
Thanks for let me know. I checked and saw that is our issue. Please go to my help desk at https://sp.g5plus.net create ticket and leave your account WordPress there, i will fix(that is fastest). If not, please wait next version update on ThemeForest today, then download and update to your server/hosting. Sorry once. Thanks
We updated this morning and approved. Please update to latest version to fix it. Thanks
Your theme (G5Plus Auteur) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
Thanks for let me know. I will discussion with Auteur team to update it. Thanks
Is this theme compatible with Elementor Pro?
Hi, thanks for your purchased my theme. Unfortunately, it doesn’t compatible with Elementor at this time. Sorry for that. Thanks
Dans la page produit, la vidéo ne se lance pas ? Product Video Introduction
In this case, please go to my help desk at https://sp.g5plus.net create ticket and leave your account WordPress there, i will check, don’t worry. Thanks
Bonjour, Existe t’il un forum dédié à toutes les questions posées sur ce thème ? Merci de votre réponse
Unfortunately, i haven’t got this. You can ask me anything via help desk at https://sp.g5plus.net , we have support team to answer. Thanks
I am not able to update header sticky logo, menu text color in header? Here is my website: https://gloria.markhorist.xyz/ Please advice
Please go to my help desk at https://sp.g5plus.net then create ticket and leave your account there, i will check and let you know what you wrong/need to change. Thanks
Or please check your page, if using Preset, change logo in Preset by click here: http://prntscr.com/tu6iem
Hi – I have some issues with the sale label on this theme. I’m using a plugin to setup discounts and the “Sale” label doesn`t show me the percentage I’m discounting (even though it is set for percentage) – it says “-100%” even though my discounts are 45, 40, 30, etc. And I have multiple discounts so I cannot input -40% as “text” in the label.
If I buy WooCommerce dynamic pricing plugin, will the discount be seen properly? Right now I am using a plugin that is not from the WooCommerce official store. I need to know if it is worth buying the official plugin or not.
Thanks
In this case, you should go to my help desk at https://sp.g5plus.net create ticket and leave your information(url, account WordPress) there, i will check directly. Thanks
1) You have upgraded the theme version to 3.1, but, Why don’t you upgrade your demo? 2) After up gradation, still have issue on home page where image background text alignment is not supporting to mobile. (in your demo: Henry & the good dog)
Yes, i’m still not update on my demo. But not affect with you? If yes, go to my help desk at https://sp.g5plus.net create ticket there. We will support faster. Thanks
I just update here: https://auteur.g5plus.net/product/all-this-has-nothing-to-do-with-me/ When you updated my theme, go to ThemeOptions, click Save Options to re-generate css, it will display as my demo. Thanks
1) I want to reduce product image on the Shop page 2) I want to reduce the product image (Image: Text = 1:3) on single product page. 3) I Want to reduce the product title on single product page. 4) I Want to reduce the “Add to Cart” button size on single product page.
You can provide your website to us so that we can understand your requirements for accurate support. Please go to my help desk at https://sp.g5plus.net create topic and leave your account WordPress(admin role) there, i will check. Thanks!
Hi, The theme search only works in popup mode with ajax but if I hit enter without choosing from ajax results, it does not find anything. Please help me. Thanks.
Hi bro!
Please buy our product so you can get support from G5Theme.
Thanks!
Where can I see live examples of how people have used the theme? Can you please provide links?
Hi, thanks for your interest my theme. You can review some website below: - https://jeanlouispelissier.fr/ - https://shemabukhari.com/ - https://www.writeupbooks.com/ Hope help you. Any questions, let me know. Thanks
Hi! Is it possible to filter products by Author Names?
My theme have layout listing Author detail and all books of Author, demo: https://auteur.g5plus.net/product-author/shia-ung/
I’ve meant a Filter by Authors Name in the Sidebar on the Shop Page
Unfortunately, my theme not avaiable this feature for you, sorry very much. Thanks
Hello! How can I remove the hover effect (3d) in the single product page? Thanks
Hi, please deactive plugin named “Book Previewer for Woocommerce”, here: http://prntscr.com/sh1sdh Thanks
Is there ajax add to carta features?
Yes, you can test by click add to cart at: https://auteur.g5plus.net/shop/?product_layout=grid&product_per_page=12 Thanks
Is this theme a part of the Envato Element subscription or is it just a 1x fee? I want this theme but need to know how to proceed?
My item on Element and ThemeForest are the same. But if you buy via ThemeForest, you will get personal support from us. If you buy from Elements, you won’t get support. Hope help you. Any questions, let me know. Thanks
How do I change the large grayscale photo on the homepage “introducing authors” I have searched through the comments, but I am still unsuccessful. Thanks.
Please take screenshot then show me here or go to my help desk at https://sp.g5plus.net , i can help faster. Thanks
You don’t give me your website, i can’t to know what elements you using there. The content above not in my demo. Please give me your website. Thanks
i created a ticket on the help desk. thanks.
Thanks, please follow it. Our support team will check for you.
Hi can you help please i get this warning in admin panel : Your theme (G5Plus Auteur) contains outdated copies of some WooCommerce template files
Did you update my theme to latest version? If yes, pls go to my help desk at https://sp.g5plus.net then leave your information(website, acc login) there to check. If no, please update then let me know. Thanks
