7265 comments found.
how we can add and customize google ADS with magazine blog demo ??
Hi, would you be so kind to contact our support at codexthemes.ticksy.com and provide bit more details on the customization you need? Thank you
Hi there!
My name is Daniel and I have a question related with this template you haven in TheGem: https://codex-themes.com/thegem/blocks/preview/about-23/
It is possible to duplicate the object (copy and paste) to have more than one video in the same page? I have used it as a base to one space with 9 video but fails. When I add more than one video just works with one. This is the example: https://www.danieldelmas.com/temporada-1/ The only video working is the first one, the others I need to add the link to Vimeo, due to if I just add the link to the video in the Java it does not work.
Can you give me some tips in how to make this work?
Thanks so much in advance!!
Hi, yes, it is possible. Please extend your support and contact our support team at codexthemes.ticksy.com, thank you
Hello, can be reset my license ? thx
Hi, please check now
I have made update on my site and asking activtion key and after putting the key it say (You have exceeded the max. number of activations, allowed by this activation key. Please purchase an additional copy of theme in order to get a new valid activation key. In case of any questions in this concern please contact our support here – https://codexthemes.ticksy.com/submit/#100013212.)
Hi, you have violated the license agreement by installing and using TheGem on several websites under one license. You can contact us via our contact form here https://themeforest.net/user/codexthemes and we will provide you the list of this websites. Please purchase additional licenses and provide us new purchase codes (via our contact form at https://themeforest.net/user/codexthemes) and we will re-activate your license. Or remove TheGem from other websites. Thank you
I am Really not happy of yours THE GEM theme Because of the low porfomance. Not satisfied with you product I have already paid for it and I have installed on my sites which is belong to me. I m not a webdesigner. I m using for my Personal us.
TheGem is very performant theme. If you have some issues on performance, please share more details via codexthemes.ticksy.com and our support team will check what could be causing this.
As I told you I m not Happy with the Theme on top not able to update it this theme is not use full in future. looking forward for refund. Its better find and buy another theme from themforest
As we have reported, you have violated the license agreement by installing and using TheGem on multiple websites. Why did you rate us with 1 star – it has nothing to do with the theme or its support. You need to purchase additional licenses or you need to remove TheGem from other websites, leaving just one final production installation. Otherwise we will undertake legal steps.
Before I buy. I wanna know if theres single pages for team members. I see them there but I dont see the single page for team members. I don’t see projects. Love this theme but I wanna develop the less. Thanks..
Hi, thank you for your request. 1. here you can see projects and portfolio variations: https://codex-themes.com/thegem/portfolios/portfolios-settings/
2. Here are some examples of team member page: https://codex-themes.com/thegem/sites/business-multipurpose/about-us/our-team/emerson-anderson/ https://codex-themes.com/thegem/sites/photography-studio/team/single-team-member/ https://codex-themes.com/thegem/sites/hairdressing-makeup/experts/jeniffer-burns/ https://codex-themes.com/thegem/sites/hair-dress/about-us/our-team-member/ https://codex-themes.com/thegem/sites/agency-light/our-team/ etc.Some more facts:
1. TheGem includes 400+ fully pre-built multi-pages and one-page websites and page templates in total (for different purposes), which can be easily imported in your own WordPress installation and could be a perfect starting point for your own website (check here https://codex-themes.com/thegem/meta-splash/). Of course, you can easily combine different demos, mix & match them and edit in an easy way. For example, you can choose to import some ready-to-use website and after that add some more pages / templates from other pre-made websites to this imported website. It is very flexible. Please check this video: https://codex-themes.com/thegem/wp-content/uploads/2019/09/new3.mp4
2. TheGem comes with an ultimate tool for building webpages in a speed of light: TheGem Blocks. Blocks is a huge collection of pre-designed page sections like hero, contact, about, portfolio, blog, pricing tables which you can insert in your page with one click. Learn more about it here: https://codex-themes.com/thegem/blocks-landing/
3. TheGem includes all features, tools and functions which are needed to make an awesome looking and performant website without any coding knowledge. It is very easy to use and intuitive in setting up and building.
4. TheGem comes with the best visual page editor – WPBakery Page Builder. This drag’n’drop visual editor allows you to create and edit your pages in front end, immediately seeing the visual result. You can check the basics of working with WPBakery Page Builder here https://youtu.be/U5N9e5FFbxc
5. TheGem is a performant WordPress theme with an excellent onpage SEO, so you can be sure your website will be very good anticipated by Google with very good search rankings
6. The price for TheGem’s license (USD 59) includes everything you see on our demo website and all needed features. Plus, it included premium plugins like WPBakery Page Builder, Revolution Slider and LayerSlider. So you do not need to purchase or install any other additional plugins or tools for this.
7. For this price you will also get a premium 5-stars support by the team of our professionals. So in any case of any questions and requests you can always count on a high professional support
8. TheGem is rated with 5 stars and trusted by 40K customers. So you can be sure you buy a very solid high quality product.
Please do not hesitate to contact us in case of any further questions.
This looks perfect as I need. Thank you, last question, will be the last, I need to repeat modules in allmost every single page, I am planing to buy templatera for WP bakery to build custom blocks so each time I need to make changes it will change in all. I hope you understand me. My question is, is there any module like that on the template that I can create custom blocks, then insert them in each page for a full block control. Or I need templatera to build what I need.
Great them as far I seen at the same level as another template I use in the market, but for this project this one is more convinient. 
Thank you! TheGem Blocks gives you a high level of easiness by creating and re-using blocks. You can create some custom block and insert it in the pages you like. Once inserted they can then be modified on the page level (not across all pages at the same time).
Code, just bought your theme, Glad to start working with it, and bought templatera sideways for some modules that needs to be the same across the page. As uploading the folder, WTF with all those child folders. What child do I have to install??? TheGem_child.zip, TheGem_child_user_icons.zip, TheGem_Coin_child.zip, TheGem_CryptoCoin_child.zip, thegem-child-for-zoom-magnifier-plugin.zip
Hi, thank you for your purchase. Please check here https://codex-themes.com/thegem/documentation/#installing-child-theme
Hello Im having this error PHP Fatal error Uncaught Error: Call to undefined function thegem_additionals_socials_enqueue_style(). Can you please advise
Hi, please contact our support at codexthemes.ticksy.com, thanx
my support has expired, but have a quick question. The top bar appears messed up on mobile. Also, I added the tracking code and now it shows above the top bar everywhere. I have removed the tracking code and will look at the documentation on that or use a plugin, but need to fix topbar on mobile. Pls see attached screen shot. https://ibb.co/FK2WBM4
I am trying out a separate mobile plugin. But your mobile menu also shows up. and conflicts. So how do I hide the main menu on mobile? CSS or option on the theme?
Hi, pls. give me link to your site.
i cannot open a ticket or post a reply to an old email on your support system, since support has expired. www.msg-mr.com
Hi, please use our contact form at https://themeforest.net/user/codexthemes
Hello, buy the Thegem template and get this error You have exceeded the max. number of activations, allowed by this activation key. Please purchase an additional copy of theme in order to get a new valid activation key and I have it only installed on 1 website and on no other and still I got a validation error that I can thank
I haqve a few questions 1. Does this theme have a front end page builder ? 2. Does the site use blocks shortcode or is it done in a proper way 3. Does this theme only come with visual composer
Hi, thank you for your request 1. Yes, sure. TheGem comes with WPBakery Page Builder and delivers a rich pack of its own elements, all flexible in customizations (check “Elements” menu section on our demo website) 2. All is done in proper way. TheGem Blocks is just a bundled free plugin and gives you an option to use blocks for fast page building. But all demos and pre-built websites are made with page builder 3. it comes with 3 premium plugins: WPBakery Page Builder, Revolution Slider and LayerSlider.
Some more facts:
1. TheGem includes 400+ fully pre-built multi-pages and one-page websites and page templates in total (for different purposes), which can be easily imported in your own WordPress installation and could be a perfect starting point for your own website (check here https://codex-themes.com/thegem/meta-splash/). Of course, you can easily combine different demos, mix & match them and edit in an easy way. For example, you can choose to import some ready-to-use website and after that add some more pages / templates from other pre-made websites to this imported website. It is very flexible. Please check this video: https://codex-themes.com/thegem/wp-content/uploads/2019/09/new3.mp4
2. TheGem comes with an ultimate tool for building webpages in a speed of light: TheGem Blocks. Blocks is a huge collection of pre-designed page sections like hero, contact, about, portfolio, blog, pricing tables which you can insert in your page with one click. Learn more about it here: https://codex-themes.com/thegem/blocks-landing/
3. TheGem includes all features, tools and functions which are needed to make an awesome looking and performant website without any coding knowledge. It is very easy to use and intuitive in setting up and building.
4. TheGem comes with the best visual page editor – WPBakery Page Builder. This drag’n’drop visual editor allows you to create and edit your pages in front end, immediately seeing the visual result. You can check the basics of working with WPBakery Page Builder here https://youtu.be/U5N9e5FFbxc
5. TheGem is a performant WordPress theme with an excellent onpage SEO, so you can be sure your website will be very good anticipated by Google with very good search rankings
6. The price for TheGem’s license (USD 59) includes everything you see on our demo website and all needed features. Plus, it included premium plugins like WPBakery Page Builder, Revolution Slider and LayerSlider. So you do not need to purchase or install any other additional plugins or tools for this.
7. For this price you will also get a premium 5-stars support by the team of our professionals. So in any case of any questions and requests you can always count on a high professional support
8. TheGem is rated with 5 stars and trusted by 40K customers. So you can be sure you buy a very solid high quality product.
I have been using a child theme, all activated, all fine. Because of an issue we needed to deactivate child theme and only use main theme, just to see if there were any corrolation. No we are told that we have exceeded the max. number of activations. What and why? and how do we fix it? It is the same site in the same place, we’ve just gone back from using a child theme …
Hi, please be so kind to provide your purchase code via our contact form at https://themeforest.net/user/codexthemes
Anybody experiencing the portfolio not loading on mobile?
Hi, please contact us via our contact form at https://themeforest.net/user/codexthemes and provide more details on your issue along with your URL
Is there a way to change the Related Posts from using Tags to Categories?
We want to use TheGem in multiple websites including shop”metro-style-shop”. Do we have to purchase individual license for each website or is there any multi-website license?
Hi, please be so kind to contact us via our contact form at https://themeforest.net/user/codexthemes
email sent via contact form
replied
I have not received my refund yet please do the needful my email id is aakanksha.en@gmail.com
Hi, we have replied, please check
how to use the featured post slider. There is nothing in the documentation about it
I’m trying to add a featured posts slider with the “Featured” category selected but it only gives me the option to choose ” management (demo) (post) and uncategoriezed (posts)” on https://www.backtothegaming.com Currently using the LayerSlider so the Featured Post Slider won’t show on the site until we figure it out.
Hi, I have just purchased the template, imported the demo content however there are no menus created when I go to “Appearance>Menus” . Can you please help? Do I have to import them manually? Thank you.
Hi, please contact us via codexthemes.ticksy.com, our support team will check asap
Hi, I purchased the theme and uploaded as mentioned in Instructions. I got this error of slider not showing. “Slider with alias TheGem Agency (One Page) not found”. I have already sent a ticket on your support page. Please look into this and also mention the problem and how to fix it. Thank you.
Hi, LOVE your theme by the way! For the home page i am using full screen vertical slider. My only concern is when the contents of a section are being cut off by the height of the slider. If you look here https://www.herodigital.co.za/home-page/ and look at the last section titled test (its the pricing table), I would like the inner contents to scroll. I tried adding div#vc_row-5ec0fe2aee26b { overflow: scroll; } and that achieves what I want, but the left and right sides cut off. Please can you urgently assist
Hi, Sorry for delay, I see you already managed to make the scroll there, do you still need help?
Hi, I have a problem with language file, they don’t work when I upload them in child-theme. but they work with main theme. (I know I have to active child-theme). what is wrong?
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