Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.

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Hi there,

Thank you for reaching us! You can read more about it here. Within our theme, you could use YITH color and label variations to be able to create something like this.

Do let us know if you have any additional questions anytime.

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Hi there,

We could not locate any request created by your Envato username so please provide us with your request ID and our support team will help for sure.

Thanks.

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Hi there,

Thanks for taking an interest! Checking our demo website on any browser we could access it without any issue, so possibly there were some short interruption. When it comes to the demo speed, we haven’t done specific site speed optimization because the main accent was put on showing all the features and elements from the theme, as well as keeping the highest quality of the photos. There are many ways and tricks for improving WordPress site speed ñ so-called speed optimization. A balance between size and quality is necessary. A good hosting server is also very important for the site´s performance. We always give advises to our users in support tickets when they build a site in our theme, what steps they should take in order to improve the speed. Google also offers PageSpeed Insights for detailed performance testing, though some people from the programming community say that this tool is not as accurate when it comes to analyzing and assessing website performance.

Also you can read our article about speed performance here.

Do let us know if you have any additional questions.

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Thank you I had another question is it possible to have on variable product swatches for colors, and boxes for sizes instead of droplist?

Hi there,

Thank you for reaching us! You can read more about it here. Within our theme, you could use YITH color and label variations to be able to create something like this.

Do let us know if you have any additional questions anytime.

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Hi there,

Thanks for taking an interest, we do not have a testing enviroment. You can for sure check our themes documentation in order to get a better grip on how the theme functions and what possibilities you do have with it.

When it comes to refund policy you can read more about it here And if you have any additional questions please do not hesitate to ask.

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Hi there,

Please note that the theme can be used with Elementor as well.

Native import method comes with WPBakery, so when you run import tool you will get WPBakery content, however, you can switch to Elementor and use it instead, all the same, shortcodes are included as well and you will be able to create your content using Elementor and our themes shortcodes.

Do let us know if you have any additional questions.

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Hi there,

We did locate your request and can see that it has been responded to so please keep the conversation with our support agent.

Thank you for your patience.

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Got the code thanks

Hi there, Please read our article on where to find your purchase code.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Please check our article on how to translate your theme.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Thanks for taking an interest! All our theme labels are translatable and you can read more about it here Do let us know if you have any additional questions anytime.

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Hi there,

Thanks for taking an interest!

1. Please check our article about how to translate your theme as all our theme labels are translatable.

2. It supports and is compatible with the latest version of WordPress.

3. The plugins that come bundled within the theme are WPBakery and Revolution Slider, Woocommerce is used for the shop functionality so there are not many 3rd party plugins in use, and you do not need to use them if you do not have a need for it for sure. However, the theme comes with its own plugins that need to be installed in order to be able to get the functionality of the theme for sure.

4. Once you install the theme you do have an option to import the demo content which will give you access to all our themes demo pages and settings which you can for sure combine or use to create your own layout.

5. One you do import the demo you will get the images as well, however important notice is that those images do come under < copyright and you will need to have a license for them if you intend to use them. You can read more about it here.

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Hi there,

We have located your request and can see that it has been answered to so please continue the conversation with our support agent. Thank you for your patience however please note that our working hours are limited during the weekend.

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Hi there,

Thanks for writing in, Please note that as per regular license one purchase is for only one domain.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Thanks for taking an interest! We would kindly ask you to be a bit more specific what you refer to as it is not quite sure what kind of support of extra features you do ask for.

Thanks.

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Hi there,

Thanks for taking an interest! We would kindly ask you to be a bit more specific what you refer to as it is not quite sure what kind of support of extra features you do ask for.

You can for sure use our theme for eCommerce as it is a Shop template with all the functionality for a shop that is made with Woocommerce plugin and our theme.

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Hi there,

Could you please provide us with your request ID so we can check this on your end as we could not locate any request created by your Envato username.

Thank you for your patience.

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The ID is #35530

Hi there,

Your request has been assigned to an agent and you will for sure get an answer soon.

Thank you for your patience.

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Hi there,

Thanks for writing in, possible there were some server interruptions so kindly try once again. Please note that that you should have deregistered the theme prior installing it to a new installation, you can read more about it here.

So in your case now we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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still waiting on a response – i filled out a ticket. thanks.

Hi there,

Could you please provide us with your request. ID as we could not locate any by your Envato username.

Thanks.

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Okey, I solved the problem ^^ Thank you anyway

Hi there,

Glad you managed!

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Please note that our theme does come with WPBakery and Slider Revolution plugin within our theme as a bundled plugin. You can read more about it here, they do not need any activation of the license as they do come bundled within the theme and you will for sure be able to use them without any issue..

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Yes i understand all that what I am telling you is that I have already purchased the theme and the Revolution slider is asking me for a purchase code in order to use it. see screenshot: https://snipboard.io/bXMv69.jpg

Hi there,

It is alright, sometimes the plugin author does have these kind of messages however a bundled plugin within the theme you will not have any issue using the plugin for sure. You can read more about it in the article we have provided you with.

Thanks. If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

We don’t have any active campaigns for this theme at the moment. Sorry about that. You can always subscribe to our newsletter to receive notifications about the latest news and discounts – https://qodeinteractive.com/newsletter

Thanks.

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