3310 comments found.
Hi, I tried uploading the demo page on wordpress but it was the package could not be installed.
Hi @ Demol , This is common mistake : https://help.market.envato.com/hc/en-us/articles/202821510
you need to unzip the complete package and install only zip file of Foodbakery Theme.
Regards,
Already done that but now it’s saying I need to deregister purchase from previous site. I dint’ use it eventually due to errors which I believe has been fixed. I want to use it on my subdomain to customize and fix all before redirecting to main site. Can you help work on this?
Alright share me your purchase code via contact form given on profile page
hi, every time I install demo data i find duplicaton of email templates and the system doesn’t send e-mail. I’ve totally deleted wordpress files and database several times. I’ve installed demo data ONLY ONE TIME, but I always find duplicated email templates. I realy don’t how to solve this
Hi @ gaetanodispari , I would encourage you to open Ticket with admin and ftp details here : http://chimpgroup.com/support/
Make sure you set correct set smtp settings as well : Dashboard / Foodbakery settings / Smtp configuartions
Regards,
hi, still waiting a replay to the ticket #267729…
keep following its already under consideration and will be replied shortly.
WooCommerce Services por Automattic – 1.23.0 – Versión instalada no está probada con la versión activa de WooCommerce 4.1.1
Hi @ aristidesdpr , Theme is not tested with latest version of woocommerce yet. For now you can keep using the recommended version. A new update will be arriving with compatibility with latest version soon.
Regards,
I need help I can’t install the template correctly and the demo loading doesn’t appear
Hi @ infotechgr , Certainly following issues arises due to poor configs in php.ini file or server resources. https://themeforest.net/item/food-bakery-restaurant-bakery-responsive-wordpress-theme/18970331/support
Make sure to get them all satisfied with out any strict permission or restriction.
If all yes, than open Ticket with admin and ftp info here : http://chimpgroup.com/support
Regards,
A customer who buys on the site and decides to pay with PayPal and then does not complete the payment, because the order is sent the same?
Hi , Order will be placed as soon as possible user will click ‘Confirm Order’ button and later user will complete the payment process.
Restaurant user will check payment status receive complete order details . Have a look: https://prnt.sc/sal6ku
Regards,
As the theme is set, the payment will be checked only by the site manager, if he has actually paid the customer, because it is the only associated PayPal account. If 10 restaurants have entered, the site operator cannot keep up with the payments for each order if it has been successful. It must be ensured that if a customer has really paid with PayPal, the restaurant owner can change the status of the order.
keep in touch with team to get further explanation as per theme logic. Thanks
hi, where can i find the field (and which file) to translate this: “min” i don’t know how but in my theme it is wrong, probably a collegue did somethings, but now we can’t find the right place!
https://pasteboard.co/J9g2Drx.pngHi @ rialelettronica , You can translate it via loco Translate plugin. Dashboard / Loco Translate / Plugins / Wp Foodbakery
If you feel any trouble while working, feel free to open Ticket here : http://chimpgroup.com/support
Regards,
Hi, really like your theme! great job! got a few pre-sale questions here:
1. is there a dine-in order funciton? i.e. customers orders in the restaurant using ipad and the kitchen gets notified (either on computer or ipad)?
2. Can you please provide a link to your user manual?
Thanks. Victor
Hi @ victordd , Thanks for your kind interest and Good Words about Foodbakery Theme.
1. Such option is not given.
2. Here is documentation link : http://chimpgroup.com/wp-demo/documentation/documentation/food-bakery-theme-guide
Regards,
Can you tell me what I am doing wrong? when I upload the theme all buttons are fine except the login button that doesnt popup, the link just change to #user-register but nothing happens. Thank you in advance
Hi @ neogeoxiii ,Make sure you didn’t installed any third party plugin related to security or caching that can cause conflict with built in features of theme.
If no and trouble still remains, Open Ticket with admin and ftp details here : http://chimpgroup.com/support
Regards,
it only support woo commerce v 2.6.x ?
Hi @ mcnatdanai , Thanks for your kind interest in FoodBakery Theme.
Theme is officially tested upto WooCommerce 3.9.x and new compatibility update will be arriving soon with compatibility with latest WordPress as well as wooCommerce plugin.
Regards,
hello im getting a cURL error 28: Connection timed out after 10000 milliseconds when trying to instal the plugins that come from your page, tried a manual upload by downloading the plugins and inserting manualy, but after that i get same error on the demo import regarding the API
Hi @ carinasantos This seems to be a problem with your server configuration, and that will most likely happen when trying to install plugins through your WordPress dashboard. You are directed to contact your hosting to resolve issue with CURL to install plugins remotely.
- curl timeout on your server should be above 10,000 milliseconds to avoid any trouble while working with demo data.
Regards,
everything is normal on the dashboard, the woocoomerce and locotranslate plugins also come via curl and they install, the only ones that dont are the ones that come from http://chimpgroup.com/wp-demo/download-plugin/foodbakery/.....
No these are not remote from the server but from the direct API of their own plugins. You can get that fixed from hosting provider and also ensure to have these configs in php.ini file and no nginx and firewall that could hinder. https://themeforest.net/item/food-bakery-restaurant-bakery-responsive-wordpress-theme/18970331/support
all the php.ini configurations are ok, the issue is, ive already installed everything before in the current server, everything worked ok, no configurations have been altered in the server, i just had to reinstal worpress and the theme and now i have this issue, seems like my server doesnt like to connect to you, here is an example https://prnt.sc/sjneza, im not running a pre configured hosting, i have a vps
Open Ticket with admin and ftp details here : http://chimpgroup.com/support
Hi, I have some pre-sales questions, Could you please email me?
Thanks
Hi @ mountmedias , Thanks for your kind interest in Foodbakeery Theme.
You can use contact form given on profile page to share queries privately.
Regards,
hi the system doesn’t send any email notification, my smtp configuration is correct (i’ve checked it with provider support) infact it works well with Easy Wp Smtp but it doesn’t with the theme smtp system…
Hi @ gaetanodispari ,
Make sure to follow all guidelines and configurations as mentioned on item detail. See: https://prnt.sc/sbu8y8
There are only 22 email templates by defaukt, make sure you wont try to import demo multiple times on 1 domain link otherwise it will duplciate all temnplates and make issues.
If your email templates are more than 22 than you have to reset your current database and install demo again with new database by importing only 1 time.
Regards,
HI, i need 1. when ordering (after entering the address and phone number) in any restaurant, the letter should come to one general email adress with the address and phone client
2. delete calendar
3. change the status of orders from the wordpress admin area or the ability to bind one mail to all restaurants, so that there you can track all orders and change their status
Can you help me?
Hi @ demolition681 ,
We don’t have such options and logic built-in, so it will require custom work. You may request to get quote for additional feature here: http://chimpgroup.com/crm/index.php/quotation
If you have any other questions, I’m all ears.
Regards, Regards,
Hello I have deleted all files and db to reinstall wordpress. When I enter the item purchase code it says: The Purchase Code is being used on another site. Please deregister it from there and then try again. Can You help me please?
the domain is: https://www.ischiadelivery.it
Hi @ gaetanodispari , Please check i have de-registered purchase code on your request. You may use it now.
- You can help us out greatly by rating our theme for us, visit your downloads tab and give us a nice 5 star rating!
Huge thanks in advance!
Regards,
Hi can you please Deregister the purchase code from database? I no longer have access to the original site I registered the purchase code with.
Hi @ frifeb , No worries, Please check purchase code is now been de-registered on your request. You may use it.
- For future safety, As one purchase code is valid for one domain only, don’t forget to DE-Register from the previous test install in future to avoid such issue. http://chimpgroup.com/knowledgebase/how-to-de-register-purchase-code/
You can help us out greatly by rating our theme for us, visit your downloads tab and give us a nice 5 star rating!
Thanks in advance!
Regards,
Hello! I have a few problems. 1) When I go to import demo data, it writes to me Sorry, It seems that API server is not available. Please, contact theme owner and report this issue. 2) When I tried to register or log in as a demo user or restaurateur, I was told your account is not active, even setting it manually manually activation still does not work! Help!
Hi @ seobohdan ,
I would encourage you to open Ticket with admin , ftp and ip address to get that checked further. http://chimpgroup.com/support/
Make sure you didn’t import demo more than 1 time on single installation ?
Regards.
initially everything was fine with import demo data. as I said in the 2nd question or problem the registration did not work and I could not get into my personal account not as a buyer, not as a restaurateur. He even put a demo input and nothing helped. I decided to demolish everything and re-install.
Do a fresh installation and reach support they will help you setup. Thanks
how to reach support?
mentioned in above thread : I would encourage you to open Ticket with admin , ftp and ip address to get that checked further. http://chimpgroup.com/support/
are needed plugin for the translations? loco translate? wpml? polylang or the translation system is included inside the plugin?
Hi @ raggimatteo ,
For single site translation, loco translate is recommended.
For Multi languages site, Wpml is recommended.
Regards,
what about the possibility to change the booking table range time from 15 minutes to 30 or 1 hour or 2 hours? is that possible?
Hi @ raggimatteo , That can be possible to customize time calendar via code customization. You can enlist developer’s help for this.
Regards,
I use locotranslate to make changes on the web, but it doesn’t register any changes.
I save and synchronously after making edits and no changes…
Hi @vouster , Open Ticket with the request and trouble you are having they will further check and sort for you : http://chimpgroup.com/support
Regards,
pls! I need reinstall the theme .. but i need DEREGISTER IT for this. can you help me?
Hi @ vouster , Please check i have de-registered purchase code on your request. You may use it now.
- You can help us out greatly by rating our theme for us, visit your downloads tab and give us a nice 5 star rating!
Huge thanks in advance!
Regards,
