917 comments found.
Hello. Where would I find the PSD in my purchase of the theme?
Thanks.
Hello,
We’ll send link download PSD files for you.
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you
Hello All,
I installed the theme of Engitech. I install demo data (HOME 1) successfully but nothing happens. I cannot find installed pages and always I get 404 PAGE NOT FOUND error.
Please help into this.
our website is www.smartera3s.com
Thanks a lot.
Best Regards,
Mohamed Abdel Moneim
Hi,
We’ll check and fixed help you.
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
does it have support for WHMCS ?
Hi,
Sorry, our theme not support WHMCS, but you can buy this plugin to connect our theme with WHMCS:
https://codecanyon.net/item/whmpress-whmcs-wordpress-integration-plugin/9946066Thank you for interest to our Engitech theme.
Hello,
How do you remove the slide numbers in the top left corner of the slider?
Thanks! Andrew
Hi,
We’ll check and fixed help you.
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
Latest updates to elementor and pro, now cause an issue with editing elementor popups.
Error: The Content Area Was Not Found in Your Page
Now cannot edit custom templates.
Will there be an update to fix this issue with the theme?
Hi,
We’ll check and fixed help you.
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
Hi, I install the theme but css don’t work. I followed instructions in the demo-content file. It still don’t work, but The Theme don’t look like to themeforest. What happend?
Hi,
We’ll check and fixed help you.
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
hello i need help
Hi,
Yes, we’ll help you.
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
Hi there,
Is this theme able to add icons SVG icons from https://www.iconfinder.com/iconsets/whcompare-isometric-web-hosting-servers into it?
thanks!
Hi,
Of course, you can download these icons then upload them to your website. This theme supports image icon now.
Thanks for interested in our theme.
Please include a functions.php file in child theme on next update.
Hi,
We’ll check and support for you.
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
Hi,
I hope you are well. I have just purchased and downloaded the Engitech theme.
When i try to install the theme (zip file folder) on Wordpress it tells me that the theme failed to install because it’s missing the style.css stylesheet.
I have wordpress 5.4.1
Please assist
Hi,
Please extract your zip file to a folder and find engitech.zip and upload install this file.
Thank you
Hello, i installed this theme, it’s look great but i have some problem in the comming son page :
1: in web version, in the comming soon page, th forum contact it’s there but it is in the withe footer, so it’s invisible
2: in the version mobile, alwys in the comming sson page, with some mobile it’s work, bur not with others, for exemple i tested with my iphone, with chrome browser , and i have only withe page
Can you tell me what should i do please ?
website link : Softarap.tn
Hi,
We’ll check and support for you.
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
Where is the list of Custom Icons that you created? I want to swap out some icons on the homepage. Ex. “Custom Class: flatiicon-tv”. Where is your list of icons that I can choose from?
Hi,
We’ll check and support for you.
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
Hi, how can we translate the footer by “Polylang Pro”? How to create a different footer for every language? Thanks for your help!
Hi,
You don’t need to use Polylang Pro. The free version is fine now.
This theme is using footer builder, so you can create a different footer like as the page or post.
There is a css conflict with elementor: with the template as it is it’s impossible to vertical align columns:
in template style there is: .elementor .elementor-section .elementor-container { display: block; }
while it shoud be kept flex as it is meaned by elementor.
quick fix for others reading:
give a custom class to the section and add this css
.elementor .your-custom-class .elementor-container {display:flex;}
for developers: this is a feature that should work out of box.
Hi, we’ll check this problem again. If there is any issue, we’ll update it.
Thanks for your feedback, Have a nice day.
Hello, same issue 503 importing demo files.
Hello,
Welcome to your support management and thank you for choosing our theme!
Unfortunately since WordPress themes get more robust and complex, it’s necessary that you release some more power from server. You can do that by editing php.ini file that you can find on your server, or contact your hosting service to do this for you. Make sure you meet these requirements and please don’t skip this step, since it’s probably the most important:
max_execution_time = 300
memory_limit = 128M
upload_max_filesize = 128M
post_max_size = 256M
max_input_vars = 3000
Note that these values should be the same on both Master Value and Local Value sides.
https://oceanthemes.ticksy.com/article/15372/If your problem not resolved, please submit a ticket to get support: https://oceanthemes.ticksy.com/
Thank you
Does the version provide a suitable multi-language plugin?thank you.
Hi,
Our theme compatible with both Polylang free plugin and WPML premium plugin.
Thank you
hello please help me! I can’t find the documentation for the engitech template – wordpress
Hi, our online documentation: http://oceanthemes.net/docs/engitech/
Hello I would like to remove ”//” in the header menu when I hover over and animation. Thank you in advance
Hi,
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
Most of the controls are not showing up in Appearance > Customize. I tried to import customizer.dat. I was getting and error “Error importing settings! The settings you uploaded are not for the current theme”
Hi,
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
Hello. I would like to know if it’s possible to change responsive text size. This because I have some text that in PC Looks OK But in mobile devices some long words look wrong. Also, How can I change Contact Form Background color? Thanks a lot for the help.
Hi,
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much