11497 comments found.
Hello! Does this theme support such a email subscription idea as Saved Search on attributes (for products which not in sell at this time, but can be add in future)? Thanks.
Hey there,
Unfortunately the theme does not have such a feature in place. This is also a feature not yet on our road map.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
This message is for John Gachari, I am unable to login to the support using Envato have send you an Email.. would be great if you can get back to me..
Hey there,
I’m yet to trace an email from you. Could you also copy in this email: hi@astoundify.com
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi John… sure.. just send to that Email address too..
Hey there,
We have addressed the email. Please feel free to raise any questions as a reply to the email.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Thank you!
does it support geolocation
Hey there,
In relation to your question here, yes the theme does support Geolocation. However, to have Geolocation, you will need a Google Maps API key.
I hope this helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi there, please, tell how to add alt=”texts” tags to all images on listing pages (cards)? Cheers. I tried many plugins and nothing works. Simply tell here for everybody because alt=”texts” tags don’t appear on every listing pages/cards. Only empty alt=”” tags, but in media library all images are with alt=”filled text” tags.
New version 2.13 – the problem sorted – cheers
Hello, I am thinking of purchasing your theme and I just wanted to know where I can style the listing category page?
Hey there,
In relation to your question here, could you perhaps elaborate on the styling aspects you would wish to have in place so that we can get to properly advise.
I look forward to your reply.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
I am wanting a simple layout without a map. The businesses would be in a layout similar to a standard blog, image, name and description.
Very similar to what you have opposite to the map.
Hey there,
Thanks for the clarification.
Yes it would be possible to have the listings on categories rendered without a map. The listings would be rendered in the current card latyout, but there will be no map rendered on the category page.
I hope this information helps.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
When we create a listing and upload a cover image and gallery images nothing shows on the front end. It shows the images on the edit listing page but when you visit the listing its just blank.
How would we go about resolving this? Thank you.
To effectively assist you with your inquiry, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/Alternatively, please feel to email us at support@astoundify.com
That way, one of our support personal can offer you guidance on this matter
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
HI, I’ve Listify Map and Contacts in the side are, but is there any reason because it always goes on first position? It doesn’t matter if I move down and not only, on mobile it goes the listing widget area too. I tried deleting, moving, closing, pc… nothing 
Thanks
Hey there,
In relation to your question here, yes this is an intended display. We added this in our latest theme version due to the huge number of requests by other users.
Please feel free to reach out once again in case of any questions.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
and couldn’t you add a flag in the configuration to permit/avoid it?
Hey there,
This would actually be a great feature. We will have this added to our feature requests pool for further review.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
I am looking for a theme to develop a doctors directory does this theme can work for this?
Hey there,
In relation to your question here, yes it would be possible to set up a doctors directory site using Listify.
Please feel free to reach out once again in case of any questions.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Waiting for the support team to answer my ticket becuse of this notification.
Your theme (Listify) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
1. Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.
Hey there,
With respect to your query here, if we are yet to address your ticket, please email us at support@astoundify.com.
We look forward to assisting you.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
hello. can i add listing type to its own custom page ? example cars in to lisitng/cars. page, motor .. listing/motor page?
2. can i assign custom field to each listing type unique ?
thanks
Hey there,
With respect to your questions here, unfortunately both the theme and Wp Job manager support only one listing type.
I hope this answers your questions here. Please feel free to reach out once again in case of any questions.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi! I am trying to open ticket, and cannot log in in to the dashboard. Seems like you have some kind of problem to connecting envato profile with your support dashboard.
I would like to know, one thing: I need to edit Submit Listing Fields : http://elseomarketing.com/add-your-property/My question, where is located that file so i can edit the Fields. in witch part of the template?
Quick Answers:
- I already meet the guide: https://listify.astoundify.com/article/562-modify-the-listing-submission-form - And also meet the WP JOB Page: https://wpjobmanager.com/document/tutorial-adding-a-salary-field-for-jobs/Kind Regards!
The Message I Have: No Products Looks like you haven’t purchased anything yet.
To effectively assist you with your inquiry, please email us at support@astoundify.com
That way, one of our support personal can offer you guidance on this matter
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, is it possible to create an average score (number) from the review and display it in the listing card? Like Booking.com or Tripadvisor? I need this before purchasing.
Hey there,
Yes it is possible to render the rating average on the listing card.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
@John_Gachari
You should kick out the spammer joey763 from this thread. It is soooo obvious that he is spamming the thread every few days, hoping to fly under the radar.
And if you have no control about this, maybe you could flag Evanto support.
Hello,
Can we reference places by their capacities? So can the customer search by “capacity”? Example, I would like to find a disco that can accommodate between 300 and 500 people.
As on this type of site: https://www.kactus.com/
Hey there,
Yes this would be possible but that would mean that you would need to fill this data within the listings and for this, you would need to customize the submission form and also create some custom search filters. For these implementations, you would need to separately purchase both the Wp Job Manager Field Editor plugin and Facet Wp.
I hope this information helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi there!
I am interesting to buy your theme, but first I have a question.
Is it possible to use WPML or the free version of Polylang to have a multi language website ?
If yes, it will be possible for the listing owners to translate their listings in all available languges ?
Thanks!
Hey there,
In relation to your question here, you can use we recommend using Polylang. Translations can however only be carried out by the admin. Listing owners are only in a position to submit listings in their preferred site language.
I hope this information helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
I am experiencing the same issue as @LogicStew posted here on/around 15 April 2020.
After updating to version 2.13.0, the Listing: Map & Contact Details widget, which is part of the Single Listing – Main Content widget area, appears in the sidebar on desktop views. It’s appearing in the correct location on mobile.
This widget was updated in the latest release – “Listing: Map & Contact Details Mobile device enhancement.” in the Changelog.
Is there a resolution to this issue?
Hey there,
The map and contact widget should be added to the single listing sidebar not on the main content. You should add the widget to the listing sidebar. This has always been the case. What we did in the last update was to have the widget rendered at the top in mobile devices, based on feature requests by other users.
I hope this information helps.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hmmm I have been using Listify since 2016 and have used the Listing: Map & Contact Details in the Main Content widget area since launching the site. Forcing the widget into the sidebar area is not how the site has behaved previously?
See screenshots here: https://www.australianceramicscommunity.com/dev/
Hey there,
I see what you mean. We have notified the development team on this issue.
Apologies for any inconvenience caused.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
An error with the Listify – Listing: Author widget has now also become apparent. The widget is throwing code when clicking the contact link button rather than raising an email?
I have deactivated the link until the issue is resolved, to stem complaints. See additional screenshot of error here: https://www.australianceramicscommunity.com/dev/
Thanks in advance.
I’m unable to post the code in the comments. See screenshot page.
This is most likely an issue with your contact setup. To effectively assist you with this, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/ That way, one of our support personal can offer you guidance on this matter
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
The thing is I haven’t changed my contact set-up in any way? This function is not working any longer. This is alongside the above mentioned widget positioning issues that surfaced after the most recent Listify update. Acknowledged by the Listify team as an issue/error that needs to be addressed/resolved.
Hey there,
In this case, for this specific query, please email us at support@astoundify.com and we can have a look into this.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello, before deciding on your template, I would like to know if your platform works for me.
I tell him that I have my website categorized like this:
category / car ….. category / store …..
but your slug is Listing
list-category /
Before changing and buying your emplate Could you inform me?
I would like that my previous template categories can be adapted to the listing area without damaging the links and SEO
Is this possible?Hey there,
In relation to your question here, if your current site is not using Wp job Manager plugin for listings then it a switch to our theme would definitely affect the links. The theme however provides an option to alter the “Listing” slug to for example “car”.
Should you have any questions, please let us know.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Thank you vert much John
I would like a private message plugin that works with shortcodes. I noticed that your private message plugin looks pretty good but was wondering if the astoundify private message plugin is independant (e.g. just a wordpress plugin) or does it require Listify to be installed to work?
More specifically, if I wanted to add it to my site, can I just install the plugin and use the shortcodes to get private messaging functionality without listify.
Thanks!
Hey there,
In relation to your question here, yes the plugin is independent. However, we recommend using the Private Messages plugin specifically with Listify. We’ve only tested for full compatibility of the plugin with the theme. We are not in a position to provide a guarantee that the plugin would work with a different theme. You can try it out, but at your own discretion.
I hope this answers your question.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello,Does it support Dokan ?
Hey there,
In relation to your question here, unfortunately there are no official compatibility tests of the theme with DOkan. We mainly recommend using the Product Vendors plugin.
Please feel free to reach out once again in case of any questions.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello, I have been emailing support many times and I have not heard back. It has been many days now. The search on my homepage is still not working and I have tried everything to make this work. Please respond to my requests!
Hey there,
Sorry for the delay.
We’ve already addressed your questions within your support ticket
Apologies for any inconvenience caused.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
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