304 comments found.
Where can you find the Kreativa 6.0 download link?
Hi,
Downloading the theme from themeforest will always be the latest version.
Here’s how to download the zip file. In Options 1 https://envato.com/blog/install-themeforest-wordpress-theme/Option 3 can be used to install as well as update the theme using Envato Market plugin. You can do so by authenticating it and does not require downloading the zip. The plugin will download and update the theme for you.
Let us know through theme support if there’s any problems. You can still register.
You can Register to support forum then create a New Support Thread here
Thanks
Hi, This theme has been great for my client for a long time. The last update something fell apart. I can’t click on anything (if I want to add images to fullscreen galleries, for example), or switch the type of gallery. Also images aren’t showing up at all in fullscreen galleries.
The files are all up-to-date and I’m using the latest version of PHP. Is this common from the last update? Thanks for any guidance – I don’t want to buy support again since I’m pretty confident with the theme. I’m just curious if this is prevalent. Love it though when it’s working!
Hi,
Sorry to hear about the trouble.
If you updated WordPress to 5.5 without updating the theme then it can cause JavaScript errors. Simply updating the theme should get everything working.
The correct procedure is to update the theme and update the plugins in notice first before updating WordPress to 5.5. Sometimes the host auto updates WordPress. In this case you can update the theme to latest to get everything synced to the changes WordPress 5.5 has made.
You can update the theme using https://envato.com/market-plugin/
If you google you’ll see results on WordPress 5.5 which had a large effect on themes and plugins. The updated Kreativa theme is fully compatible with WordPress 5.5
If you updated the theme then also do make sure all the plugins in the notice are update as well. This is an important step. The theme update includes bundled plugin updates as well.
You’ll see all available updates related to the theme in wp-admin > Appearance > Install plugins
That option will only be available if there are plugins that require updating or installing.
The latest theme version is Kreativa 6.0
If it still causes problems then it could be related to a third party plugin you have which is causing it. You can check on those to see if all your third party plugins are WordPress 5.5 compatible.
If it still can’t be resolved then let us know through theme support. You can still register and we’ll help resolve this for you.
You can Register to support forum then create a New Support Thread here
Thanks
There is some serious issue now… our site is not working… even we uploaded our old backup it also shows that issue… i think you guys changed something in theme and its affecting our site? kindly let us know how to fix this issue.. https://smileclubindia.com/ this is our site it suppose to look like https://imaginem.io/kreativa/fullscreen/swiper-slides/ this demo and inner pagfes images content all look broken and not working… we just noticed it and we found you guys changed something on theme at your end so its affecting us can u tell us how to fix this issue its urgent please
Hi,
Sorry to hear about the trouble. What is happening now is due to upgrading of WordPress to 5.5 without upgrading the theme.
You can upgrade the theme to latest which will also recommend installing this plugin. You can install the plugin manually as well after upgrading the theme.
The recommended plugins to update will be in notice. You’ll find all of them in wp-admin > Appearance > Install plugins.
Could you try this and let us know through theme support if you have problems.
You can still register.
You can Register to support forum then create a New Support Thread here
Thanks
Thank you so much and its fixed 
Looking at building our photo club’s website with Kreativa… can you confirm that the current version is compatible with WordPress 5.5 please ?
Hi, Yes, it is compatible with WordPress 5.5.
Let us know if you have any further questions.
Thanks
Tks for the quick reply… had heard that a number of plugins and themes were broken by now deprecated functions in the jQuery JavaScript library. What is your current version… Envento doesn’t seem to maintain a complete changelog on Kreativa.
Hi, Yes, WordPress 5.5 has made many changes. We have made an update to Kreativa to use the jquery migrate plugin to work with WordPress 5.5. We’ll be making updates to get it working with WordPress 5.5 without that plugin within the coming days.
Kreativa is at version 5.0.
Our two most recent themes Kordex and Blacksilver will work with WordPress 5.5 without the migrate plugin.
Thanks
Hi, Wanted to let you know that Kreativa theme can be used without the jQuery migrate plugin now.
Thanks
Thanks just purchased.
Hi; does this theme full supports RTL ?
Hi, Sorry, currently RTL isn’t there.
Thanks
We have a company that specializes in selling gemstones .. We want a website that displays pictures similar to Instagram and visitors can click on the like button that appears on the image and they can also leave a comment on it .. Can we do this via your theme ? Also Can you help us to add RTL Support to your theme?
Best Regards
Hi,
We do have galleries with like buttons, but the comments will work in single posts. Could you check the demo to see if the theme has the features you require.
Currently RTL isn’t there and not something we can add through theme support.
Thanks
Your theme is very beautiful, but it will look more beautiful and will achieve more sales when the comment option is provided next to the like button, whether in the photo gallery, products, or even the portfolio .. Also, why you not think seriously about adding RTL ?! ..
The absence of this feature makes you lose a lot of Customer ..
Also there are other options that can be added next to it that will make your theme special such as showing the number of views of the image and the reviews next to the number of likes and the number of comments 
Hi, We’ll note the feature requests. Thanks
hi . Is there a possibility to add it in the next update?
At least add RTL at the beginning 
Sorry, not sure we can promise as it will be a major change. Might likely require changing some of the slideshow as they don’t work well with rtl changes that affect offset.
Thanks
Hello. I’ve some doubts or even bugs to report.
I’m using WPML to have multiple translations with your theme, however I’m facing some issues to translate the following.
:: Footer :: All that I add to the footer (with theme options) are not available to translate with WPML “string translation”.
:: Events :: All “Event Status” messages are also not available to translate.
:: Custom slugs :: All slugs that we can custom with theme options are available under WPML “string translation”, as “URL slug: mtheme_events”, but without any result in the final URL (even after rebuilding wordpress permalinks). We still have the original slug in English.
Finally, if we add to the footer (theme options) something like:
a title=”this is my title” href=”https://www.website.com/” target=”_blank” rel=”noopener”>website
The final result will be
a title=”this is my title” href=”https://www.website.com/”>website
(above, initial < and final /a are were not added intentionally to show full code – otherwise, a link will be displayed)
The attributes “target” and “rel” are not kept after saving theme options.
I can fix everything using PHP, WPML hooks and some jquery, but I think that it will be much easier if the theme can do it directly.
Many thanks
Hi,
Could you post to our support forum on this. You can include all the details there so we can help check what’s happening.
You can Register to support forum then create a New Support Thread here
Thanks
Is it possible for the vertical menu not to be collapsible so that the sub-menu items are always visible?
Hi,
Thank you for taking interest in purchasing Kreativa theme.
It isn’t there currently but we can help with the implantation through theme support.
Thanks
Nice. Thanks. Have 3 more seemingly obvious questions: The page, https://imaginem.io/kreativa/types/videos/, is a template that can be directly linked to via the menu? The page, https://imaginem.io/kreativa/project/vivamus-suscipit/, can take up more vertical space? It can have more content? Is it possible to constrain the size of an image in https://imaginem.io/kreativa/project/vivamus-suscipit/ so that images do not fill the entire size of the window?
Hi,
You can add any link to the menu. Menu support adding custom links so you can simply type in the text and provide the link. If it is a valid link it will load the page.
It’s created using the pagbuilder. So you can add more content to it or change completely with something else.
You can have the images fill pagewide. It doesn’t fill the entire browser window as page contents are displayed within the page.
Thanks
Hi! I bought this theme about one year ago, but I’m implementing it just now.
I see that you use old Instagram API to show images just before footer. This API will be disable on the 29th of June, 2020 (https://www.instagram.com/developer/) and should be replaced by Instagram Graph API. This means that, if we are using theme Instagram bar with old API, no pictures will be shown very soon.
Do you have plans to fix this or you recommend to use another plugin to replace this theme featured?
Many thanks for your clarifications.
Hi, Yes we are rolling out updates for the theme to use the New Instagram API authentication. It should be available for Kreativa theme with 24-48hrs.
Thanks
Any news about this? Many thanks
Hi,
You can update the theme to latest to get the New Instagram API to work.
1. Update the theme. You can easily do so using Envato Market plugin
2. After updating make sure to update all the plugins in notice. You can update from the notice or goto wp-admin > Appearance > Install Plugins
3. There’s an additional plugin called Smash balloon social photo feed which is in notice. Install and activate it. You can authenticate your instagram account using this plugin. Instagram now requires plugin and app based authentication.
4. After authenticating simply use the theme options to have the animated instagram images as seen in demo.
If you don’t see any change then delete browser cache and reload the page to check. If you have a caching plugin then do purge cache as well.
Let us know through theme support if there’s any problem through theme support.
You can Register to support forum then create a New Support Thread here
Thanks
Many thanks!
This is a pre-sale question. Is your theme compatible with Visual Composer (WPBakery Page Builder)? I have most of my post designed with Visual Composer and I would like to incorporate them into your theme without having to redesign each post.
Hi, Sorry, it doesn’t work with Visual Composer. Thank you for taking interest in purchasing the theme.
Thanks
Hello. I’m getting error in the Kreativa import demo step.
Error Message: We’re sorry but the demo data could not be imported. Please contact support to clarify the problem.
Please help me…
Hi,
Could you register and post to our support forum. You can create the support thread and then post another reply to it marked as a private reply with wp-admin login info so support can help check what’s happening and import it for you.
You can Register to support forum then create a New Support Thread here
Thanks
Hi. I want to use Slider Revolution on Full screen, with out menu etc. How can I switch it off? Thank you! https://sun9-57.userapi.com/c858224/v858224231/193ca7/JsAFxx-XzhI.jpg
Hi,
Could you post to our support forum with the information you have provided here. If you can provide the url to your site would be best.
You can Register to support forum then create a New Support Thread here
Thanks
hello. how can I add block of “revolution slider” in a page builder? I need to create a page only with revolution slider template. thank you
Hi, You can use the shortcode block in pagebuilder to add revolution sliders to page.
Let us know through theme support forum if there’s any problem.
You can Register to support forum then create a New Support Thread here
Thanks
Hi There, I am considering purchasing your theme, however, I have a query regarding the footer on the theme. You have the bottom footer which contains the copyright, but the top footer which currently contains the instagram gallery, is there an option to remove that entirely or replace it with a more conventional footer which has columns where you can place links and contact details?!
Please let me know. Thanks.
Hi,
You can remove the instagram through theme options. Currently it doesn’t support a column based footer though. You can add contact details to the vertical menu footer http://kreativa.imaginem.co/
And to the horizontal menu http://kreativa.imaginem.co/?menu_type=horizontal
Thank you for taking interest in purchasing the theme. Let us know if you require any more information.
Thanks
Hi, there is a Czech language package for this topic? If not, which file should I translate? Thank you
Hi,
If you want to translate the theme to a single language then you can use the .po file located in the /languages/ folder.
Translating to a single language requires the standard translation method for any theme. You’ll need to change WordPress language to the required language. Next localize the .po using a PO Editor and save it as the language extension.
If you have not translated any theme before then here’s a translation guide to follow.
Thanks
Hi. When I add proofing to my page I can only see the front page of the client, but I cannot see the gallery. Could you help me? I can’t find this information in the documentation.
Hi,
Could you post to our support forum for us to help.
Photo Proofing is explained in Help Guide page 70 onwards https://imaginemthemes.co/help-guides/kreativa-help-guide/
Could you check on the steps and let us know through support if it’s not working.
You can Register to support forum then create a New Support Thread here
Thanks
Hi!
I purchased this theme last year and didn’t use it by now when I have to put the website online. I cannot find the favicon. Can you help me with this? It’s not specified in documentation. I know my support has expired but can you please at least guide me where I can find the answer to my question or the favicon? I have to change it and it’s the single thing I have to do, I can’t find it and I’m going a little bit crazy.
Please help!
Thank you!
Andreea
Hi Andreea,
Favicon is part of WordPress admin setting. You can find an how to in this link that explains how to set it.
Thanks
Hi there. Is it possible to add Page Builder content below one of the homepage types?
I wanted to create a page that has the Fotorama Fill gallery (http://kreativa.imaginem.co/fullscreen/fotorama-fill/?theme_style=light&menu_type=horizontal) at the top of the page, and then just below that some extra static content created with the page builder. Is that possible?
Hi,
The fullscreen posts are non-scrollable and made specially for images. They aren’t scrollable like the normal pages.
However you can use revolution slider to create slideshows and add them inside normal pages. This method can be used to display large slideshows within content.
Thanks
I was able to create a similar gallery like http://kreativa.imaginem.co/project/pellentesque-tempus/ using ‘Metro Grid’. But I am looking for the one which is at the bottom, the Instagram gallery, just above the footer.Which page builder component to be used?
Hi, The instagram section is not a pagebuilder block. It’s activated to the footer through theme options.
Could you let us know through theme support to check what’s happening with the Metro Grid.
You can Register to support forum then create a New Support Thread here
Thanks
Hey, two questions: 1. Is there a gallery style like Masonry Portfolio? 2. Vertical Menu (Dark) style. On mobile when large menu is expanded, i.e. Galleries, and I scroll down on Chrome, whole menu disappears. This is because when Chrome URL bar becomes hidden, menu for some reason gets desellected. The same happens when Chrome URL bar is hidden and I’m scrolling up. Can this be fixed?
Hi,
Thank you for taking interest in purchasing Kreativa theme.
1. Yes, we do have masonry for both portfolio galleries and image galleries. You can see portfolio masonry demo here
2. Sorry but we could not replicate the issue on mobile chrome. We’ll check further on this.
You can send us a mail via our profile page here for us to request information for a troubleshoot on this. You can mail us via https://themeforest.net/user/imaginem
Thanks
Hello, I bought theme with support but I am not abble to instal it. Can you send me complete zip file? Thank you.
Unpacking installation package…
Installing template…
Package in the form of a .zip file could not be installed. Template is missing style.css file with cascading stylesheet.
Template installation failed.
already fixed with other downloaded file. But I can not change position of menu.
Hi,
Thank you for purchasing Kreativa theme.
There’s several installation methods described in the article which you can use https://envato.com/blog/install-themeforest-wordpress-theme/
We also have an online Help Guide http://support.imaginemthemes.co/help-guides/kreativa-help-guide/
And video tutorials http://support.imaginemthemes.co/kreativa-video-tutorials/
Regarding the menu. Could you register to our support forum and add more details withe the menu issue. Please include which new position you mean to change the menu to so that support can help.
You can Register to support forum then create a New Support Thread here
Thanks
Fixed menu from Kreativa Help Guide.pdf I have one trouble now. Could not find where and how I can change look “grid blog”. I have already many posts in the blog. And I want show three beside in line in grid.
Hi,
You can use pagebuilder to add a grid blog https://d.pr/i/6wWjuy
Do post to our support forum if you require more information. You can include all the details you need in the support post.
You can Register to support forum then create a New Support Thread here
Thanks
Should I add that grid blog on the Blog page only or I have to add to every each post? I already login to forum but there is no answer.
Looks like that it no works because grid doesnt work and I hide numbers of comments and it shows.
Hi, Support is attending your posts. There will be a reply within 24hrs for all support posts.
Thanks