26687 comments found.
Hi there,
I am very interested in your theme as it seems to fit what I want fairly well but I have a question. I’ve noticed than on the majority of the websites if I scroll down through the website and click on a hyperlink it scrolls all the way up to the top of the website before taking me there.
Is it possible to disable this?
Regards,
Zac
Hi there,
Thank you for notifying us! Please note that our demo is for presentation and some hyperlinks have not been set to lead to a specific page, therefore this might happen. Also you should know that you do have an option to set your links and add your URL to them so it will lead to a specific page.
Let us know if you have any additional questions.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi again,
I appreciate the reply but the issue seems to be happening with links that do lead to a specific page within the site. I understand that the it would happen with links with no destination but I wouldn’t expect it with links that take you somewhere. An example would be the Bridge21 site, is it possible to disable this effect?
Hi there,
Once checking we do see that the links are working, the links that leads to specific pages and content. If you do think that it is still not working as intended please provide us with a screenshot so we can know which element you do refer to.
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Hola, tengo que volver a comprar el tema cada vez que quiera desarrollar un nuevo proyecto?
Hi there,
You should know that as per regular license one purchase is for one domain.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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Hello,
I imported the bridge332 demo for my blog, I created categories, and it turns out that there is a bug. The articles that I created and put in my categories do not appear, they are found hidden under the menu and in the header. click on a category in your demo to see the problem, they appear in the sidebar. https://bridge332.qodeinteractive.com/category/wedding/
Thank you.
Hi there,
You can add this code to Qode Options > General > Custom Css
.archive.category .content {
margin-top: 0;
}We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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Hi there,
I want to remove some metaboxes when adding/editing a portfolio item.
I have tried doing this by adding the following to my functions.php file:
add_action(‘admin_menu’,’remove_my_post_metaboxes’);
function remove_my_post_metaboxes() { remove_meta_box( ‘qodef-meta-box-page_header’, ‘portfolio_page’, ‘core’ ); remove_meta_box( ‘qodef-meta-box-page_footer’, ‘portfolio_page’, ‘core’ ); remove_meta_box( ‘authordiv’, ‘portfolio_page’, ‘core’ ); remove_meta_box( ‘qodef-meta-box-page_left_menu’, ‘portfolio_page’, ‘core’ ); remove_meta_box( ‘qodef-meta-box-page_title’, ‘portfolio_page’, ‘core’ ); remove_meta_box( ‘qodef-meta-box-page_title_animations’, ‘portfolio_page’, ‘core’ ); remove_meta_box( ‘qodef-meta-box-page_content_bottom’, ‘portfolio_page’, ‘core’ ); remove_meta_box( ‘qodef-meta-box-page_side_bar’, ‘portfolio_page’, ‘core’ ); }
However this doesn’t seem to work. Is there a reason why this wouldn’t work?
Is there also a way I can rename metaboxes and also add additional instruction text to these metaboxes?
Hi there,
Well if you set your Portfolio type to Custom you can simply create your Portfolio single page the way you want it to appear. Without touching the code. Simply build the layout to suit your needs.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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Yes but then I lose the metaboxes I do want. I want the ability to be able to upload images and to add meta information to the post but I just don’t want the other unnecessary qode metaboxes like the header and footer which I have to end up ignoring. I’m basically trying to make it as easy as possible for an admin user to add/edit their portfolio items.
Hi there,
Please understand that since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.
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Hi team! This is my first time playing with Elementor and the Bridge theme and it’s great! I have an issue though. If I use Elementor to create a footer, the header / menu bar area disappears (across the site). I’d like to keep the Bridge header/menu but use the Elementor footer. Is this a bug?
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I am trying to import a demo but am stuck at 48%. Honestly, I do not recommend this theme for people not willing to spend hours in front of the screen just to make basic functions work. Even with watching tutorials on YouTube, I am still struggling to get the website ready
Hi there,
If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file
If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.
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El template es reusable ? lo puedo reutilizar en varias paginas ?
Hi there,
Thanks for taking an interest, please note that one purchase is fro only one domain as per regular license.
Let us know if you have any additional questions.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I have 2 license for this theme , but I can not find which domain the former license is used to , even I can not download the former licese file ,can you help me to change the former license domain and help me to download all the 2 license file ,thanks
Hi there,
Thanks for writing in! We would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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Hi. I live problem with demo import.Download proccessing to %24-30 and staying here not completed.Do you advice for this problem?
Hi there,
If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file
If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.
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I am having trouble downloading the demo version, please can you help me? I get an error every time and I have followed the instructions
There has been a critical error on your website. Please check your site admin email inbox for instructions. This is the error that I keep on getting
Hi there,
If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file
Also this article might help you here If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.
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I reinstall my WordPress in one of my domains, but I forgot to deregister the theme beforehand. Now I wold like to register the theme in another domain but I can’t do it. It is possible to restore my purchase code?
Thank you
Hi there,
Please note that that you should have deregistered the theme prior installing it to a new installation, you can read more about it here.
So in your case now I would kindly ask you to send us a mail at helpcenter@qodeinteractive.com providing your purchase code in it and our support agent will be happy to help.
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I cannot find the demo import for Cosmetics https://bridge360.qodeinteractive.com/ Its not in the import section or the xml export. How can I get this?
Hi there,
Please check that you have updated your theme and its plugins as you might be using an older version where this demo is not included. So make sure that you update your theme and its plugins to get the latest demos included.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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That was it, thank you!
Hi there,
Glad we could help!
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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Hello. I am interested in purchasing your theme, but I have question first. Will I be able to import demo site/content, and update it using WPbakery page builder? I assumed this is standard feature for all themes using WPbakery, but I am finding out some themes do not allow this because their demo sites weren’t created using WPbakery. Please let me know. Thank you.
Hi there,
Thanks for taking an interest! With our Bridge theme you can choose from demos that are made with WPBakery and demos that are made with Elementor, where you can import the demo content with the plugin that you wish to use the theme with. So yes, importing a demo content will give you access to all the pages which you will be able to edit with either one of the plugins.
Let us know if you have any additional questions anytime.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
hi, I’m creating a page with the a certain category products using the wp Bakery Page Builder plugin (Product Category element) and there’s no next page showing. Only the first 12 products are showing (I’ve chosen to display 12 products per page). Why is that? Thank you!
Hi there,
If you refer to the product category shortcode it does not support pagination https://i.imgur.com/XHliVZK.pngIf you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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good day. with your pricing tables. it there an option to display one column? im trying to place my pricing table in the centre of my page. I tried creating three columns using the page builder and placed the table in the centre, but it squashed the table.
Hi there,
The pricing table can be shown from 2 -4 columns hower if you want it to be in only one column maybe this can be done by adding a small piece of CSS.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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It would be great if you could share that small piece of css…
Hi there,
If it is a two column set then you can use this code and place it in Qode Options > General > Custom Css
.qode_pricing_tables.two_columns .q_price_table {
width: 100%;
margin-bottom:10px;
}.q_price_table{
margin-left: 0;
}.q_price_table.active .active_text {
top: 0px;
}If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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thhis theme breaks out our site EVERY time we update .Worst theme ever.
Hi there,
If the update is performed well this should not occur at all, so please check our article on how to update the theme and its plugins.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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Hi!
How to create list like this http://prntscr.com/slu1tv? http://prntscr.com/slu36o
Hi there,
It is a Icon with text shortcode which you can place to your content.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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I would like to buy the theme Lounge (I already have Bridge) because a friend is using it and he is fine. But I do not understand one thing: will it be possible to change the slug of the portfolio? My friend does not have the option (Qode -> Options -> Portfolio you can only choose the style of the Portfolio. There are no other options). This is important to me. Without this option I cannot buy.
Hi there,
Please go to your theme folder/functions.php file. Open this file in a text editor and search for Create Portfolio post type section. There, find this part of code and modify the slug – http://screencast.com/t/K4Gf5Bigu
Save and re-upload your file onto your server. We hope this helped.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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Hi, I really like this theme and what i’m looking to create a website similar to http://www.godrejprotekt.com/,i can find similar layout in one of your templates , https://bridge140.qodeinteractive.com/?_ga=2.106217610.802373280.1590129499-1903923847.1590129499 , the only thing i need to know is can i have is the scroll bar in this template and also the scroll bar should scroll to parallax section, and should not hide the earlier section. as right now in the template.Also only the active section is visible , i want the scroll should happen through both the arrow and scroll bar, and the whole page should be visible and not hiding like parallax which is right now, let me know if this is possible?
Hi there,
Thanks for taking an interest! You can read more about anchoring here and if we somehow misunderstood you please let us know and clarify your question a bit more.
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How can I unlink my license from one website that is no longer in use to use it in another?
Hi there,
Thanks for writing in! You can read more about our registration and deregistration process of our themes here.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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