3808 comments found.
purchase code is not valid – i bought it and did some support with author. however, my data in forum is removed my purchase code and tried to put my code again but it keep say my code is not valid.
Hi.,
Sorry for the inconvenience,
Please send your purchase code details to support@wedesignthemes.com. We create a user login and get back to you
Thank you, we look forward to helping you!
Hi there, I’m interested in this theme but want to see if its the right theme for me . 1.I want to sell items with my courses and have bundle where you get 3 courses for cheaper prince than buying individually, is that possible? 2.Also add different variations to course, with include course with items and without. 3.I also would need online shop on this website, can I create it? 4.How easy is the theme to update and work with and do you have step by step video tutorials?
Hai i have a question about certificate.
1. hai, is there chance we insert auto generate certificate number? 2. what is the size of signature, logo? 3. how to remove “Authorized Signature” wording. and replace new wording right below the name as ” BOARD DIRECTOR” 4. date and authorise signature not in line. Date section a little bit below than signature
Thank you
Hai, how to get design like this certificate: https://prnt.sc/sv7q5m i already design the background https://prnt.sc/sv7q89
how to get custom so i can get the exact design. please help
Hi.,
Please refer our knowledge base link for more info
http://support.wedesignthemes.com/knowledge-base/lms-how-to-create-certificates/If you are a coder, We will guide to customize the code. Let us know.
Regards., DesignThemes Support.
no, im not really understand how to archive this please help
Hi.,
We will customize it for you but we will charge for this. It takes around 3hrs. Let us know if you are interested!!
Note: We usually charge $25 per hour.
Regards., DesignThemes Support.
Hi there,
Does your theme has an option of blocking the next video unless 1st video is completed?
For example we have 3 videos in the course. You can’t watch 3rd video until you’ve watched 2nd video…
Kind regards, Barlet
Hi.,
Thanks for contacting us!!
Sorry, this feature is not available in our theme.
Regards., DesignThemes Support.
hai, i have a few question, after new registration, user click on link on email and bring to wordpress login. /wp-login.php?action=resetpass and the need to login via wordpress login /wp-login.php?action=rp and bring to wordpress profile https://prnt.sc/suymx0
how to change all the to default (buddypress). customer can only reset password, login, and view buddypress profile. all wordpress default login, register and reset password should be off. thank you
Hi.,
Get into Admin Panel > Appearance > LMS Options > Advanced there you can assign the login page as BuddyPress Page,
Refer : http://prntscr.com/ho6d7j
Regards., DesignThemes Support.
yes, i already set as buddypress page. but this problem still occour. please help
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
Pre-purchase questions:
Is it possible to
1. create chemistry lessons and quizzes with this theme? (a lot of chemistry symbols required)
2. import quizzes from MS Word and/or Excel?
Thanks.
Hi.,
Thank you for contacting us.
1) Yes it is Possible., Chemistry symbols you can upload as images
LMS Quiz Page Setup : https://youtu.be/LRQmsIPGYFU
2) You can easily import all those old questions saved in CSV files to Quiz
Please refer : https://prnt.sc/gfp987
We have not integrated much functionalities to that . For more details you can access our demo http://lms.themessupport.com/request-demo/
Hi, is very interesting your theme, only any question i have: There is possible see student and instructor dashboard? There is possible interchange files beyween student and instructor? Thank you very very much!
Hi.,
Thank you for contacting us.
We have not integrated much functionalities to that . For more details you can access our demo http://lms.themessupport.com/request-demo/
There is possible see student and instructor dashboard?
Please login as student/Teacher to view the corresponding dashboardThere is possible interchange files between student and instructor?
Sorry, We cant get you the exact point. Can you please be more specific on this. we will help you.Hi, i can login as student, and its very good dashboard, but please provideme demo access username/password for teacher dashboard demo.
In our courses techer must attach files in his course, and for any cases student must answer with attached file, there must be options for upload files in course or lessons for techar and for students.
Hi.
Sorry for the inconvenience,
Due to some technical limitation, we are unable to provide the full access for user demo request.
Thanks!! Looking forward your purchase happily 
Regards., DesignThemes Support.
i have a question. i create a course which contain 5 lesson. each lesson student will answer a quiz after each lesson, after that he it will show quiz result, the problem is, after show the result, there is no option or link to click to to go next lesson.
when i hit browser back button, it will show this notice “Your quiz has been graded already, please check your dashboard for futher details!”
please help
Hi.,
Sorry, this option is not available in our theme. So After viewing the result of quiz then go to the student dashboard then start lesson – https://prnt.sc/sthc5j
Regards., DesignThemes Support.
hai, but in your video https://www.youtube.com/watch?v=gK5-cpLPQDg on minutes 12:43 there a button “back to weekend courses” how to get that button on each quiz so student can back to lesson and continue next lesson.
Hi.,
Each quiz has the course link before starting and after completing quiz – https://prnt.sc/svwmu2 You can click the course link and move to lesson which you need to start next.
Regards., DesignThemes Support.
how to get this dashboard user like https://prnt.sc/jiz761 ? my user dashboard only show home and edit profile https://prnt.sc/ssx67d
Hi.,
Go to Dashboard / Users / Edit your student and change Role
If you have used “woocommerce” payment option then you can change the role subscriber to customer
If you have used “S2Member” payment option then you can change the role subscriber to s2member_level1
Regards., DesignThemes Support.
hai, thank you so much! btw, i have 3 problem
1. after click out button logout, the page don’t redirect to course page as i need, it just refresh welcome page. and after login it doesn’t redirect automatic to welcome page. 2. i cannot change default register user to customer, https://prnt.sc/su4hn6 3. can i change customer role as student? im using woocommerce,, pay per course. because it kind a weird when we label student as a customer. 4. how to disable role in registration form and make new registration default as customer (student) 5. Is there any option for group registration which consist of 20 user, and we can set discount for group registration?
http://masmaacademy.my/*please use the same admin credential as provide by saya@sani.my
thank you
Hi.,
1) “after click out button logout, the page don’t redirect to course page”
- Sorry, Right now this type of redirect is not available.
“redirect automatic to welcome page”
-DONE. Please check it.
2) Login as admin and check this.
3) Go to Dashboard / Settings / Users / and change Role like this – https://prnt.sc/su5trh
4) Please follow the knowledge base links for better understanding
5) Sorry, this feature is not available
Regards., DesignThemes Support.
- http://support.wedesignthemes.com/knowledge-base/lms-how-to-remove-role-field-from-the-register-page/ your tutorial contain broken image. please help
-DONE. Please check it. , yes i login as admin but cannot change this. it look like hidden.
3. i mean change word “customer” to “student”. the student have ability like customer. after “cutomer” purchase outomatic will assignn him as student instead of customer. and this will done automatic not manually via https://prnt.sc/su5trh
when logout it load this page http://masmaacademy.my/welcome-3/ can i set atleast redirect to front page instead of blank page
sorry for trouble. thanks
Hi.,
1) We will update it soon
2) You have two users and we can edit both. Please check following screenshots -
https://prnt.sc/suaje9 and https://prnt.sc/suajq63) Sorry this feature is not available because “Customer” as default role of wordpress.
Regards., DesignThemes Support.
hai i think you misunderstood, i know we can change for each individual. i mean right now is in setting > general https://prnt.sc/sucpch please see at “new user default role”
thank you
Hi.,
Sorry, You cant change the default Role as “Student”. If you deactivate “S2member” plugin, then Role option will enable automatically.
Regards., DesignThemes Support.
no, i want new register user as customer as i will be using woocommerce. now default setting is subscriber.
nvm i decide to switch off s2members any used buddypress. the only problem using buddypress, when i click log out at menu, it log me out but just refresh the same page. so let say im at profile page and i click logout, it will log out but still show my profile. how to redirect to main page? and how to restrict profile view only to log in user
sorry, problem solved. thanx
Thank you, we look forward to help you!!..
Hi Guys, just bought this theme.but can’t find the xml for demo-content. Can you please advise.
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Regards., DesignThemes Support.
Hi, I got 2 warnings under Questions
Warning: preg_match() expects parameter 2 to be string, array given in /var/www/vhosts/clavius.id/httpdocs/wp-includes/class-wp-block-parser.php on line 418
Warning: strlen() expects parameter 1 to be string, array given in /var/www/vhosts/clavius.id/httpdocs/wp-includes/class-wp-block-parser.php on line 489
Please help
Thanks
Hi.,
We have fixed these issues in our theme updates.
Kindly refer this link for how to update the theme
http://support.wedesignthemes.com/knowledge-base/steps-to-update-the-theme/Regards., DesignThemes Support.
Hi
Thanks for the responds
I have made several changes in code, I’m afraid it affected when updated
Is there other way to fix the problem, or can you just give some instructions to do?
Thanks
Hi.,
Each time you have to maintain notes for the customization. So that if it crashes also, you can revert back.
Regards., DesignThemes Support.
I have updated theme and plugin, but the problem still on
Can you check please
https://clavius.id/questions/tes-2/?preview_id=940&preview_nonce=569eae23db&preview=trueHi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
Just send it
Hi.,
Please check your mail ID. We replied.
Regards., DesignThemes Support.
Hello Support,
We are still encountering issues and have emailed you the details, looking forward for your reply asap.
Thanks
Hi.,
Please check your mail ID. We replied.
Regards., DesignThemes Support.
Hi,
I have purchased this and tried to register on the LMS forums but my item purchase code didn’t work at all, it says “Purchase code is not valid” ?
Also where can i find direct email to get support from LMS?
Hi.,
Thanks for contacting us,
Please send your purchase code details to support@wedesignthemes.com. We create a user login and get back to you
Note : If you do not receive the confirmation message within a few minutes of signing up, please check your Spam folder just in case the confirmation email got delivered there instead of your inbox. If so, select the confirmation message and click Not Spam, which will allow future messages to get through.
Regards., DesignThemes Support.
If i purchase this theam then will i able to migrate this theam to angular 9, Server side code i will handle the same, Could you please response the same so i will think to purchase the same
Hi.,
Thanks for contacting us
Sorry, this feature is not available in our theme.
Regards., DesignThemes Support.
Hi, I have pre sale questions. I have a plan on adding webinar / video chatting for my upcoming website. Is there any feature this theme can help?
Additional question: Can a single payment be made that would a allow a user to access all courses (upon registration), instead of paying courses individually?
Hi.,
Thanks for contacting us,
1) Sorry, This feature is not available in our theme
2) Please refer this knowledgebase link for more info
Regards., DesignThemes Support.
Hi,
When someone buy the course, is there features to let me know if client has done more than 10%of the course or something due my refunded policy, so if they done more than 10% complete then its non-refundable ?
Hi.,
Thanks for contacting us!!
Sorry, this feature is not available in our theme.
Regards., DesignThemes Support.
I’ve sent you an email with more details, the issues are still not resolved. Kindly review and get back asap.
Hi.,
We have replied to your mail Id. Please have a look.
Regards., DesignThemes Support.
HI, im trying to make a support ticket, but your site doesnt allow the registry it said that my purchase code is invalid…
I need help with one thing:
im using the theme for an private lms, so the subscriptors wont gonna pay for the course.
is there any way to add an student to a course without the buyng process?
thanks in advance
Hi.,
Thank you for contacting us.
We cannot verify your purchase code since you don’t have a buyer badge for your comment.
Kindly, confirm the purchase code via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can move forward.
Regards., DesignThemes Support.
Hi Ramamoorthi,
Any updates on inquiry?
We have emailed you the user logins the other day. Can you update on the situation asap? This is getting urgent.
User Logins:
wsm | fRJMzYoHPaA1
Andy | Jc5CVs8Eq0o3
wsmjoseph | gLskPzLxh82g
Hi fix2326.,
1) The certificates are working fine. Please have a look at these screenshots https://prnt.sc/sokyle and https://prnt.sc/sokxyz
2) We have removed that plugin compatibility in our end. please check it- https://prnt.sc/sndva2
Regards., DesignThemes Support.
Hi Ramamoorthi,
We are still encountering issues with Quiz and Certificate, and have emailed the details and awaiting your team’s help and inputs to get that working. This has been opened for a very long time now and would appreciate close support on this. Do let us know urgently please.
Hi.,
Please check your mail ID. We replied.
Regards., DesignThemes Support.
Hi, can you provide some information how webinars / live classes are handled by this theme. Thanks
Hi.,
Thanks for contacting us.,
Sorry, this feature is not available in our theme.
Regards., DesignThemes Support.
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