Hi there,

Please note that once purchase can be used on one domain as per regular license.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Possible there were some minor interruption we kindly please try it our once again.

Thanks.

Support Elated Portfolio part of Qode Interactive

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Hi there,

Possible there were some minor interruptions, we can access the demo so please try it out once again.

Thanks.

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Hi there,

Thanks for taking an interest! This theme is primarily built for students to use, thus only they can view the course statistics for the courses they are enrolled in.

Instructors have an option to link social accounts with their profiles so as to be readily available to be in contact with the students. And for any general inquiries, every course has a forum option with different topics and the ability to add content to it. however no possibility to add video, pdf nor zip files in the forum, the could add links. https://academist.qodeinteractive.com/forums/topic/essay-on-english-as-a-global-language-2/ We hope this helped and if you do have any additional questions please let us know.

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Hi there,

Thanks for writing in! We have located your request and can see that our agent has replied to it so if you have any additional questions kindly continue the conversation with our support agent.

Thank you for your patience.

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Hi there,

Thanks for taking an interest!

1. All our courses are purchasable and they’re linked to WooCommerce’s system. LMS system is also a group of custom post types that we developed in form of a bundled plugin. It’s not 3rd party one, but ours.

For the physical location classes , of course, just instead of watching online course, your students will receive a payment confirmation, as a proof they’ve purchased your course. With their info, you will be able to get in touch and plan your class in details that is not online.

But for the online class, virtual classroom we do not have a feature for this.

2. Events and Classes are two different types, and when it comes to the Events we do not have a recurring event unfortunately. The courses can be purchased as many times as the user wish and will be able to enroll a class once a purchase has been proceeded.

You can read more about events here.

3. All courses are purchasable and they’re already linked to WooCommerce’s system, so you don’t have to create separate products. Courses and products are different post types, so besides the fact that they both can be sold, they’re not linked in any way. So we use WooCommerce plugin to handle all courses, events and products. Events are custom post type that you can create just like any other post. They’re not linked to any ticketing system.

We hope we could cover all your questions and let us know if you have any additional questions.

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Thank you for the response. Yes you did respond to my questions. I think the only challenge will be to find a way around having multiple dates for a virtual course that has been created. It will be such a herculean task to create many virtual classes (that reoccur like 4 times monthly / like 40 – 48 times yearly) every time. The idea is for the users to be able to book the virtual course and pick any date that works for them. I could work with a plug in if you know any that can help solve this with your theme. Thank you

Hi there,

We can’t really recommend any as they have not been tested with our theme but you are always open to test this on your end.

Let us know if you have any additional questions anytime.

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Hi there,

Thank you very much, glad you like it!

All course purchases are going through WooCommerce payment system. You can set Free course and require user to register before purchasing, which is somehow workaround for what you want to achieve.

We have not tested our theme with Yith Catalog mode and cannot guaranty theme compatibility, however you could possibly try the Woocommerce extension for catalog mode.

Do let us know if you have any additional questions.

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I already replied back to the new email, and passed the login credentials. I hope they can get it ready in the next few hours. Thank you

thank you very much solved. Very effective. Thank you very much from the heart

Hi there,

We are glad we could help!

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Hi there,

Thanks for writing in.

You can read more about your issue here. We hope this helped as well as we do see that your request has been responded to so if you have any additional questions please continue the conversation with our support agent.

Thanks.

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Hi there,

Thanks for taking an interest! You can check out the Academist user dashboard by clicking on the Login button in the header and using the following login credentials: Username: test Password: test

About the courses, when you add a lesson, you can put a video in the content of the lesson, so students could watch that video.

Also, the courses are realised as WooCommerce products and once you purchase.

Do let us know if you have any additional questions.

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Hi there,

We do see that you have marked your request as solved and if you have any additional questions please submit a request at our help center and our support team will be happy to help.

Our support team usual response time is within 24h. Thank you for your patience.

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Hi, Thank you. I submitted a new ticket just now #40918 Please respond to it so I know that we’re connected there.

Hi there,

Thanks, we do see that an agent has been assigned so please continue the conversation with our support agent.

Thanks.

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Hi there,

Please read our article about it here. As you already say you have checked this and if you still somehow do encounter issues pleas note that you do need to register an account in order to be able to submit a request. So please do this and our support team will be happy to assist you.

Thanks.

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Hi there,

You do have our Academist Options > Header the settings for the different menu layout and their options.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Yeah but there is no options for the buttons and the line under the selected nav item…

Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.

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Hi there,

Please note that all our theme labels are translatable and you can read more about how to translate theme here. We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Please check our article about it here.

We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Could you please provide us with your website URL so we can inspect this on your end to be able to see what exactly you refer to.

Thanks.

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Hi there,

Thanks for taking an interest! Unfortunately the theme does not have this kind of tracking included within the theme. You could consider using a third party plugin to be able to achieve something like this, however we cannot recommend nor guaranty any because they have not been tested with our theme.

Do let us know if you have any additional questions.

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Hi there,

Thanks for notifying us. We will investigate this and hopefully this will be resolved as soon as possible, please check the demo once again a bit later.

Thank you.

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Hi there,

Thanks for writing in! You do have our Elated Options > General > First Main color which you can change the color for as well as you have our themes shortcodes that do have color settings.

Do let us know if you have any additional questions anytime.

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Hi there,

Thanks for taking an interest! About the courses, when you add a lesson, you can put a video in the content of the lesson, so students could watch that video.

Also, the courses are realised as WooCommerce products and once you purchase a course you will get access to the lessons and videos.

Do let us know if you have any additional questions.

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