823 comments found.
Hello,
I need a theme that has a student profile system where they can check their academic stuff such as their grade for each discipline they course.
Is that possible if this theme? or any plugin to include it?
Do you have a demo login?
Thanks
Hi.,
Thanks for the interest!!
You can request our demo and check our theme back-end options – https://prnt.sc/vlf5pc
http://support.wedesignthemes.com/request-demo/Regards., DesignThemes Support.
Since upgrading to Wordpress 5.5, I have a major issue related to your theme (I have the latest version installed). Updating the ‘Design themes core features’ plugin to 2.1 causes a critical error on my site. I have to reinstall the 1.6 version to solve this.
Secondly, the drop-down menus in my WordPress admin no longer appear when the mouse hovers over the menu items. When I switch themes to 2020, this problem disappears.
Can you please advise? Many thanks.
Hi.,
We have fixed WordPress 5.5.x issue in our updated latest version, so kindly update the theme and check out the issue .
Kindly refer this link for how to update the theme
http://support.wedesignthemes.com/knowledge-base/steps-to-update-the-theme/Hi, thanks for replying. As I said, I have already installed the latest version of the theme. However, there is an issue with drop down menus in Admin which is fixed when I disable your theme. Also, updating the core features plugin to 2.1, as I am prompted to do, provokes a critical error and the site is broken until I reinstall version 1.6 of this plugin.
Is there anything else I can try?
hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
Many thanks, I have just sent the details.
Hi.,
Please check your mail. We replied.
Regards., DesignThemes Support.
Hi, with the latest Wordpress update I can’t add users in Sensei, will there be a theme update soon? Thank you
Hi.,
Please be more specific on your query with some screenshots / videos. So that we can get a clear view and help you ASAP.
Regards., DesignThemes Support.
Hi. When Guru is active, the Sensei plugin does not allow me to add students to courses. If I activate a different theme, I can add students. https://bit.ly/2GJmTY1 Also, when I activate the Guru theme, Wordpress marks an error in DesignThemes Core Features Plugin
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
I have already submitted my site credentials. Thanks a lot
Please check if it is working now or not?
Thank you very much, it is already working. Could you explain what the problem was? I don’t want to have this problem again with the next update. Thanks a lot
Hi uribat.,
It was the issue with wordpress latest update. We have already updated in the theme and your site. So don’t worry about next update.
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end 
Regards., DesignThemes Support.
Of course. Thanks a lot
Hi.,
Hope your issue is resolved now. If still facing any kind of issues or need any support for this theme, kindly get back to us. We are happy to help you
Thank you, we look forward to helping you!
Hi there,
We had bought this theme but, the management has decided to go with another theme and we are not going to use this theme any longer. So, can we get the refund? Let me know.
Hi.,
Sorry, we can not provide a refund in this case.
Regards., DesignThemes Support.
Could you let me know the reason? Since you mentioned “in this case”, I request the details.
We can provide refund only if there is any issue in our theme and if we cannot fix it.
HI, what page builder ist it? WP Bakery or something you provide? Thank you
Hi., Thank you for contacting us.
The Visual composer page builder works with only newly created pages and not with the dummy pages that are created using the “Import Option”. Only our default page builder will work with dummy pages created with Import Option.
Thank you, we look forward to helping you!
Can i use for my various locations for more than one team members, as i need for my driving school location, where, more than one instructors are teaching, as my local page, https://www.raradrivingschool.co.uk/where-to-find-us/watford/ . Can it can be linked with auto email to customers and back office for bookings?
Hi.,
Sorry our guru theme does not have that option.
Regards., DesignThemes Support.
Your newest update conflicts with the latest version of Wordpress and does not allow me to add new users. Will you be issuing an update/patch to address this???
Hi.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
Update broke sight. I updated to the latest version and now where I had custom boxes, icons, etc – I now have just shortcodes displaying on sight. like: [dt_theme_service I repasted my backup, but now help?????
Hi.,
Go to Dashboard / Appearance / Install plugins and check is there any update available for our “Designthemes-core” plugin if yes, update it and check it out.
Let us know if issues continues.
Regards., DesignThemes Support.
Thanks but the newest update cause me to loose a few things – Is it possible to get an older version from last year?
Hi,
Yeah!!
You can get older version but let us know what are the section you lost? Please send some screenshots We will help you.
Regards., DesignThemes Support.
Hi, 1. Is the LMS compatible with lessons developed with Articulate 360 (Storyline and Rise)? 2. Do the LMS have integration with Zoom? 3. To sell courses and / or subscriptions: do I need any other paid plugin or do I have any other extra cost? Thank you, regards
H.,
Instead of Guru theme you can go for our kalvi theme. You can request a demo and can view the back-end – http://kalvi.themessupport.com/request-demo/
Regards., DesignThemes Support.
Hi, This link for requesting a demo is not working: http://guru.themessupport.com/request-demo/ Regards,
Hi, Where can I see a demo or example of an LMS made with Guru and Sensei? Thanks, greetings, Gabriel
Hi Gabriel.,
Thank you for contacting us.
Just request a demo from this link
http://lms.themessupport.com/request-demo/ http://guru.themessupport.com/request-demo/and you get full access login details.
Thank you, we look forward to help you!!..
Hi there,
I just purchased the theme and imported the demo data, but many things are missing. There’s no Slider, and Menu is not coming in its place. Help me in importing the demo properly with the slider and Menu in its place please?
And, getting an error while trying to import the demo data from Unyson.
Here’s the screenshot https://snipboard.io/TSOHgB.jpg https://snipboard.io/qN1CzO.jpgThank you.
Hi.,
Thank you for contacting us.
Go to wp-content/plugins/unyson/framework/extensions/backups/includes/module/tasks/type here you need to delete “class-fw-ext-backups-task-type-db-restore.php” file and replace the attached php file and try to import the demo content once again via unyson plugin through Dashboard > Tools > Import Demo Content.
https://www.dropbox.com/s/muedhatr5jd9y28/class-fw-ext-backups-task-type-db-restore.php?dl=0Please refer : http://prntscr.com/koy6x2
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Mailed the WP login details, kindly help.
Hi.,
The issue has been resolved. Please have a look. Don’t hesitate to get in touch for other issues.
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end
Thank you team for your timely help It is working fine now!
Hi.,
We are glad you love our theme and that it suits your needs! Thank you very much for taking the time to review our theme and share this inspiring feedback with us!
Best regards!
DesignThemes Support.
Hi,
How to edit the User Login/ Registration form? I want to add a few more fields to the highlighted area – https://snipboard.io/I9J3Qz.jpg
This form is coming from Sensei LMS plugin. I tried creating registration from from different plugin but, this plugin is not fetching the form data from another plugin (User Registration from WPEverest)
I’m unable to figure it out. Could you please help with this?
Hi mandavya.,
As of now the plugin has no option to add more fields in the registration field. You can directly contact the plugin support and see if there are any hacks to add more fields.
Regards., DesignThemes Support.
Okay, thank you for your support.
Hi, just purchased the theme and imported the demo data, but a lot of info is missing and there’s no slider? How do i import the slider please? Thanks
Hi., Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Thanks for the mail, i’ve just sent you my details.
Hi, did you see my mail? Thanks
Hi.,
We have installed the theme and import the dummy data . Please have a look.
Thank you, we look forward to helping you!
Note : Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.
Note : we are always looking for ways to improve the quality of our theme, services, and customer support. If you have a moment, kindly rate us. Have a look at the video for the rating process.
http://recordit.co/YqdTBuEJRmHoping for a 5 star rating from your end
And can I add the same size video in other areas on other pages and can sound be added to the videos.
Can visitors pay for their courses in one installment or do they need to spread payments over a duration of time. I prefer if they can pay in one installment.
Is it also possible that students write a 400 word appraisal or evaluation for them to pass their exam instead of answering standard multiple choice questions or quizzes?
How quickly do you generally answer support issues as I see some people have been waiting for quite a few days on your forum.
If I change the title of “Shop” to “Book a consultation” will the shop still work or does it have to be set to the word “shop”
Can you send a demo of how the backend school area works if possible
Thanks
Hi Bsugar.,
1) We do recommend our LMS theme for the options that you have asked for. All the options are available in our LMS theme.
https://themeforest.net/item/lms-learning-management-system-education-lms-wordpress-theme/78675812) Yes you can add full width video as shown in that link.
3) One time payment is possible.
4) We will reply the forum within 24 hours.
5) Shop page will work even if you change it title.
6) Request a demo from this link
http://lms.themessupport.com/request-demo/Hello, I have a pre-buy question… Is it possible to use a plugin such as YITH WooCommerce Catalog Mode (or another one like that) to use your theme in catalog mode with inquiery ?
We don’t want users to pay on this website, the courses will be hosted on another lms platform, and we don’t need any connection between our website and this platform…
Very simple, juste a “catalog mode”
Hi.,
Thanks for the interest!!
1) We can’t guarantee the external plugins to work with our theme. We only guarantee for the plugins listed in ThemeForest page.
2) Ok, Try it.
Regards., DesignThemes Support.
Unzipping the package …
Installing the theme …
The package could not be installed. The theme does not have a style.css style sheet.
Theme installation failed.
Hi.,
Sorry for the inconvenience,
A common issue that can occur when installing a WordPress themes is “The package could not be installed. The theme is missing the style.css stylesheet.” error message being displayed when uploading or activating the theme.
Please refer the Link : https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Before sending your details please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
Regards., DesignThemes Support.
Hello, I’ve bought you theme Guru | Learning Management WordPress – but after import all content I have no
1. home page like in your examle 2. and slider https://prnt.sc/sf3sao slider I was imported on dropbox links , that earlier was asked by other people in this support https://prnt.sc/sf3surI need to set up slider like on example preview https://prnt.sc/sf3t5j for my client, but I can not understand how can I do this, help me please ASAP
And I need to know how can I setup Courses section https://prnt.sc/sf3u30
And why my account page is – 404 error ? https://prnt.sc/sf3wds
Hi Mihajirov.,
1) & 2) Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
3) Please download and install the sensei plugin for settings up the courses section as shown in our demo site. You can download the sensei plugin from this link https://woocommerce.com/products/sensei/
4) Please make sure you have installed the default woocommerce pages. If you are not sure about it, let us know the login details and we will create it for you.
Regards., DesignThemes Support.
Thanks, I’ve sent all credentials for you from form, that you described above, sensei installed too
you can do everything that you need on my test website that I sentthrough the form
Hi Miha.,
We have installed the demo contents as shown in our demo site. Now you can start editing the site as per your needs.
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end
Hello, I saw your changes, thanks. But for some reason the site slows down very much. Not all sections work.
Can you do everything on my server, exactly as it works for you in the example? Download all demo content, completely customize all pages. In order not to slow down.
I bought your theme because it is fast and functional. But for some reason, after launching half of the functions on my server do not work and the site is very slow, very slow. Can you fix it?
If required, you can delete everything and reinstall it, there is nothing important on the current site, you can do whatever you want
Hi.,
Speed is not only depending on theme. Please use better hosting provide and delete unwanted plugins , use compressed images and use some cache plugins.
You can try this plugin to increase theme speed –Regards., DesignThemes Support.
Hello. why did you answer only 1 question?
There was also a question that the theme after installation does not match what you have in the example. Please help me set up 100% of the functionality of your theme that I bought on my website
Or maybe I should pay extra support above, $31
I need you to install on my server 100% of the functionality of the theme that you sell and that I bought. I will buy a more powerful server later. Now you need to get 100% of such a theme on my server, which you show in the example
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and import the dummy data as like our theme demo.
Regards., DesignThemes Support.
Thanks, info was sent, i’m waiting
Hi.,
We have installed the theme and import the dummy data . Please have a look
Thank you, we look forward to helping you!’
Note : Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.
Note : we are always looking for ways to improve the quality of our theme, services, and customer support. If you have a moment, kindly rate us. Have a look at the video for the rating process.
http://recordit.co/YqdTBuEJRmHoping for a 5 star rating from your end
when i installed demo contents, I encounter the following message:
Failed to create tmp table _fwbk_revi_media_file_manager_log. You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ‘ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE utf8_general_ci’ at line 3
what can I do?
Hi.,
Kindly, mail us your site credentials (WordPress admin login (Domain Name, Admin username, and Admin password) & FTP access login details ( FTP Host, FTP Username, FTP Password)) immediately via the right bottom form located @ https://themeforest.net/user/designthemes?#contact So that, we can check and import the dummy data onto your site.
Pre-Sale Question,
Dear author, Greetings.
I want the following functionality, please advise if it is possible with your theme.
1) In the front end, the user role (instructor) can create quizzes from our (pre categorized) question bank and send them to other user group (student).
2) Once candidates submit the test, the result should be emailed to both, the instructor as well as the student.
3) Everything should be in front end.
4) Quizzes will be free. We will charge only to the instructor to create tests. There will be packages for instructor with limit of students they can send quizzes.
5) There will be no courses. Only quizzes.
Please advise if this can be done with your team.
Thanks and regards.
Hi.,
Thanks for the interest!!
The above points are possible with our Kalvi theme. You can go with https://themeforest.net/item/kalvi-lms-wordpress-theme/22463442?s_rank=1
1) An instructor can create quizzes from question bank and they assign any students to those quizzes 2) It’s possible with our theme. 3) We don’t have frontend dashboard, but we have separate admin area for an instructor. 4) An instructor can manually assign the course to students 5) You have to create atleast one simple course to use theme workflow
Regards., DesignThemes Support.
Hello,
After buying this template / theme, and installing via wordpress on my domain website, arriving at the step described at 3:06 minutes in the video, I can’t find the “Import Dummy Data” button so that I can download the rest of Data in order to display my site with the same demo displayed in the sale announcement of the purchased Demo. I am counting on your help to properly resolve this problem. By thanking you in advance.
The theme i bought : https://themeforest.net/item/guru-learning-management-wordpress-theme/7807232
The vidéo tuto : https://www.youtube.com/watch?v=W1Y881_TM7o&list=PL6kpawNbFm9U5clpQnImxGVZ9IGRD0KcU&index=1
Regards,
Hi ahmedbouaziz89.,
Thank you for reaching us.
Kindly, mail us your site credentials (WordPress admin login (Domain Name, Admin username, and Admin password) & FTP access login details ( FTP Host, FTP Username, FTP Password)) immediately via the right bottom form located @ https://themeforest.net/user/designthemes?#contact So that, we can check and fix the issue.
Regards., DesignThemes Support. Hi, I send all détails now. Thanks for your help.
Hi.,
We have installed the theme and import the dummy data . Please have a look.
Note : Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.
Rating!! : We hope you had a great experience with our theme and support. Please take one minute to share your feedback by clicking on a rating below.
Kindly refer the attached url : http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end
Thank you, we look forward to help you!!..
Regards., DesignThemes Support.
