16332 comments found.
Hello, my eshop has been infected with malware. Now I reinstall it, but it doesn’t work properly. I need Journal version for Opencart 1.5.4. There are only higher versions in the client zone. Please where can I find the corresponding version for Opencart 1.5.4.? Thank you very much.
Hi, you can get that from this link: https://www.journal-theme.com/v2/download/
Best Regards.
Hi we work with stripe added the stripe payment method but it does not show at the Quick Checkout, this is the stripe installed https://www.opencart.com/index.php?route=marketplace/extension/info&extension_id=4962&filter_search=stripe It works with opencart and other themes but not with your please advise
Hi, please file a ticket on our support page and consult with our developers.
Best Regards.
Journal support was great , Stripe works properly no problem with the Journal theme thanks
Hello, where I can edit the contact form ? The logo its so big, and I want to hide the IP and others things that show on the contact form when I receive the e-mail.
I tried to edit the file ”/ catalog / view / theme / journal3 / template / journal3 / module / form_email.twig”
But after I edited and saved the modification don’t show… still the same way than before even I removed the things from the file. I need to clear cache or something like that ?
And other thing, the size of modules shows to anyone who acess the page, its says ” 1280×438 (Admin Only)” But I’m not logged as admin and shows this..
https://i.imgur.com/gcMPOn2.pngHi, you must always refresh Opencart modifications and clear Opencart template cache from the blue right button in Opencart admin dashboard whenever making changes to the files in order to see them.
Best Regards.
That only shows to admins, may need to clear your browser session. Or you can disable it from Journal > Skins > Edit > Global > Collapse Content…
Best Regards.
Hi I am using Journal3 v5. There is no buy now option when you click on any product on the website by phone. So there is no buy now button on the product page. I have tried this in your demo, but it does not appear in you either. How can we fix this situation? Have a great day.
Hi, that button is optional and may have been turned off for smaller screens. Please file a ticket on our support page and consult with our developers.
Best Regards.
I currently don’t accept the code so I can’t write from there. But this is a serious problem and I am waiting for your help. Because it looks like this in your demo.
Hi, this most certainly is not a bug since the button may just be hidden on purpose for various reasons.
Where in our demos can we see this? Please provide a link and steps to replicate.
Best Regards.
how i can hide ( add to cart ) ?
Hi, please look in Journal > Skins > Edit > Catalog Mode…
Best Regards.
Hi, I use Journal 3.0.46 (latest version ) and if I change our server php version from 7.3 to 7.2 does it effect to our theme? Do I get any error or problem?
Basicaly does journal 3 works php 7.2 on opencart 3.0?
Hi, Yes it works fine with php 7.2
Best Regards.
when the next update come? I’m waiting for active style color can be changed for mobile menu.
Hi, not long now, but it’s a huge update and it needs more testing.
Best Regards.
Hello
i’m interested in buying journal theme..
i have a question regarding Demo 11 design… please clear it
On mobile view i can’t see filter option on product catalog page
please guide
https://www.journal-theme.com/11/index.php?route=product/catalogthanks
Hi, you need to actually view on a mobile device and the button will be at the bottom https://take.ms/LuKWr
Best Regards.
i have english language i need add arabic to theme how ? i need to add extantions or no
Then install it on your store and Journal will provide additional input fields for your language. Also see our docs for more info: https://docs.journal-theme.com/docs/faqs/opencart/language
Best Regards.
Can you please help me, what is the issue?
SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data OK Unknown: filter_var(): explicit use of FILTER_FLAG_SCHEME_REQUIRED and FILTER_FLAG_HOST_REQUIRED is deprecated in /var/www/vhosts/domain/httpdocs/system/library/phpmailer/PHPMailer.php on line 3581Unknown: filter_var(): explicit use of FILTER_FLAG_SCHEME_REQUIRED and FILTER_FLAG_HOST_REQUIRED is deprecated in /var/www/vhosts/domain/httpdocs/system/library/phpmailer/PHPMailer.php on line 3581Unknown: filter_var(): explicit use of FILTER_FLAG_SCHEME_REQUIRED and FILTER_FLAG_HOST_REQUIRED is deprecated in /var/www/vhosts/domain/httpdocs/system/library/phpmailer/PHPMailer.php on line 3581{success: You have modified orders!”}
Hi, that’s not something theme related, it seems one of your installed extensions loads a third party library (phpmailer) in a deprecated way, please check your installed extensions and consult with their developers for more information.
Best regards.
hello I have bought a OpenCat them journal Now I want to convert my site to Multivendor I want this extension compatible with Journal Can you give me examples to choose from Greetings
Hi, you can try working with Webkul. For compatibility support please consult with Webkul developers. Thank you.
https://store.webkul.com/opencart-multi-vendor-marketplace.htmlHello! I think my support has expired, but maybe you close your eyes for this. I moved my site to another hosting where all of packages for optimise images are installed.
https://gyazo.com/791a18c8081f1d3fba288f269cf18cc0Russian words on screenshot means “already installed and have the latest version”.
But in journal admin i see optipng is not installed jpegoptim is not installed cwebp is not installed. Have the latest version of theme.
What can i do to run that features?
Hi, maybe they are not in proper PATH or php cannot execute them, please consult with your hosting provider for more information.
Best Regards.
Merhaba Hazırlayacağım her e ticaret sitesi için 59$ vermem mi gerekiyor yoksa 1 kez 59$ verince tüm kuracağım e ticaret sitelerine bu temayı kurabilirmiyim?
Hi, you will need to buy one license for every website, the $59 only covers a single store for you or your client.
Best Regards.
The problem on all the demos on the Journal website: The product has options that must be selected. On the product page, when adding a product to the basket without selecting options, a system message such as “select the option required!” does not appear, and the product is immediately put into the basket. How to make it look like in a pure Opencart: the choice of product options is required before adding to the basket?
Hi, this is fully controllable from the admin panel, please file a ticket on our support page and consult with our developers, they will help you.
Best Regards.
i need to add arabic language how ?
Hi, you need to download a language pack from Opencart, like this. Then install it on your store and Journal will provide additional input fields for your language. Also see our docs: https://docs.journal-theme.com/docs/faqs/opencart/language
Best Regards.
Hello, Before you ask me to buy a support package i have to say what i discovered is a global bug so i do not see any reason for me to buy support plan as i never could use this theme even once, there is always something wrong with it, here is the bug: Installing OpenCart, Installing Turkish Language pack for both admin and front end, removing en-gb language from opencart localization (the file is their) and the main reason is my store only have one language i do not want to waste my time with Multi-tab data entry when you add a product, category etc by removing the en-gb language i have to just add one language data. The the bug appears, all the image related setting like banner, logo, slider wont apply to the front-end as the back-end image assignment still consume the English language as its first while there is no English language, i did not went after all setting but changing text and menu item worked so far, to let you know i already copied the content of en-gb folder from theme language to my local language. It would be very nice to see if your team can fix this global issue. Regards.
Hi, this is not an actual issue, if you don’t translate something it will fallback to language_id 1 which was English, so setting a new image to banners for your current language will fix the issue. However, it would be better leave English language installed and edit it in Opencart > System > Localisation > Languages to have language folder as your newly language pack added and change name, locale and other settings to Turkish for example and it won’t break anything in the demo data.
Best Regards.
I would like to ask a question, is journal 3 possible to be used as a multi-store in opencart? but the question is as follows I would like to make a different theme for each store is there a possibility? thank you.
Hi, you can customise multistores completely different by using different skins/modules per store, you must be familiar with multistores in Opencart, more information can be found here: https://docs.journal-theme.com/docs/workflow/multistore
Best Regards.
Thanks for the feedback, another question I didn’t find in the documentation. can I import an SQL in different skins? because I have 2 sql ready one for each multi-store can I upload this on each skin?
Hi, no because the a demo is made up of more than a skin, it contains modules, variables, styles, etc. including a skin. On multi-store you need to set up modules per layout, specific to that store.
So you can have completely different looks and designs per store, but you can’t import multiple demo setups at once.
Best Regards.
it has been almost two weeks since I have sent an email for support, no respond from you guys. I this point I will submit a request for a refund.
Hi, why would you wait that long when our replies go out 24h, max 48h? Obviously you didn’t read the reply or it went to your spam folder: https://take.ms/k67sI
Moreover, after a day or two you can just post a comment here and ask for an update.
So not sure why you’d wait more than a week…
You can access your ticket here, with the email you used + ID: 3BH-LBT-VG7Y
Best Regards.
I have check spam, no email. It is covid time, so I though it was a delay, till it was too much
The replay was sent out 24h or so, but you still haven’t read it.
20+ thousand people communicate with us on our support page successfully so not sure why you wouldn’t be able to, possibly you’ve misspelled the email address.
I have outlined the steps to access your ticket in my previous reply here, or you can try filing a new one double-checking the email address is provided correctly.
Best Regards.
In any case, here’s the ticket reply sent at that time, feel free to respond there or file a new ticket:
Depending on which demo you have imported, some adjustments may be needed in order to replace demo content with your content, please give more details, also read our docs describing how demos are built, for example, demo 1 information can be found here:
https://docs.journal-theme.com/docs/demos/demo-01-homepage
how can i make the text layout like this one? Thanks https://prnt.sc/ss3slw
Hi, please file a ticket on our support page and consult with our developers.
Best Regards.
Hi, Journal is regularly updated and will be so in the next week or so.
We do not know that website, unfortunately. You also try iSenseLabs http://isenselabs.com/ or Envato Studio http://studio.envato.com/explore/opencart-development
Best Regards.
Thank you for your quick reply, I will buy the journal as soon as possible, Thank you for your introduction, but just now I have contacted topbestcart.com, they have formulated a plan for my requirements, and I am satisfied with their production standards. Thank you
This item was featured on ThemeForest
Power Elite Author
Contact the Envato Market Help Team
