23241 comments found.
Your ip address is blocked as spam!!!
I have a problem activating the template. “Error: Your ip address is blocked as spam!!! ” This happened due to multiple times activating and deactivating the license for view another demo in subdomain.
Thanks for fixing the problem.
113.52.135.102
Hello, @bethelweb,
I have whitelisted your IP, Please try again now, I am sure you will not finds this issue anymore.
Regards, P-THEMES.
Hi to all, nice theme. I have a problem / issue with mobile menu in my onepage site. When i open menù to select item and go to selected section menù remain open, can you help me?
Thanks a lot
Hello, @kremmaerks,
Yes, It is always Open on Mobile you have to close it by tapping on any section on the Mobile screen except the menu, and this is because the One Page Demo menu works on the section IDs so it does not refresh the page it just takes you to the particular section on the same page right, and the menu closes when the page will refresh and in that case, the page is not refreshing so that is why it is no closing by itself. I hope this is all clear now.
Regards, P-THEMES.
I had imagined that was the reason but I would like to know if there is a way to close the menu after the choice because if it remains open it does not display the section and is not optimal from the point of view of the user experience. Thanks
Hello, @kremmaerks,
I am sorry as I explained above this is not possible using Theme Options, This requires Customization.
Regards, P-THEMES.
Hi,
I am struggling to upload a logo to the theme. Even though the uploaded a high resolution image (png or jpg) it will not display correctly. Logo become really small. How can I fix it ? is there anything to do with the theme settings ?
Thank you.
Hello, @chafolks,
Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache and you can change the value in the given code as well as per your requirements.
@media (min-width: 1156px){
#header .logo {
max-width: 200px !important;
}
}
Regards, P-THEMES.
Thank you. It works
Hello. I’m looking into your theme but I have a question. When I look at the demos, I notice I can’t scroll the carousels with the touchpad of my laptop, I have to click on the arrows. Is this something I can configure later on? or the theme doesn’t have that option?
Hello, @sgrajal,
First of all, thanks for showing your interest in Porto WordPress.
Can you please check that Demo carousel once with Mobile Devices or Tablet Devices tha, Is that working on Mobile and Tablet devices with touch or not?
Regards, P-THEMES.
Thank you for your answer. In the Mobile it works perfectly.
Hello, @sgrajal,
Then it must have to work with touch pad as well, Please make sure that your touch pad screen size must not go above 1024px which is the standard Tablet size and also make sure that your touch pad has the latest version of the browser you are trying to accessing the site and check after removing the browser cache of your touch pad.
Regards, P-THEMES.
Hey, i cant install wp bakery builder. Show this message: Your ip address is blocked as spam!!!
Plugin not activated. A higher version of WPBakery Page Builder is needed for this theme. Please update the plugin.
Hello, @madbruno,
I have whitelisted your IP, Please try again now I am sure you will not finds the issue with activating the Theme.
And you can download the very latest version of the plugin from the below-given link and Install and Activate it on your site manually.
https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
Regards, P-THEMES.
The Porto theme is compatible with the AMP for WP Accelerated Mobile Pages? If not compatible… Wich one should I research,what do you indicate? thanx
Hello, @edwardponte,
Sorry to say that but we have not tested the AMP for WP Accelerated Mobile Pages with the Theme yet so we are unable to suggest you on it, If you want, you can try any third party plugin but at your own risk.
Regards, P-THEMES.
Please solve the problem asap.
thank you
Hello, @vijay1991,
You can change the margins, paddings, color, border, title, sub-title from Porto >> Theme Options >> Skin >> Breadcrumbs as per your requirements as showing below:
And Regarding Size, You have to change it using Custom CSS.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 04/12/2019. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
No worries it’s not about support. I am using the porto theme for a while. I am just showing a that you can add an option to change the font and font size for the breadcrumbs section. Also in the documentation you’ve mentioned we can change the font https://prnt.sc/stwxqc as in this screenshot. But there is no such option.
Thanks for you reply God bless you!
Hello, @vijay1991,
It was old version we will update it in the documentation and I am forwarding this to our development department for considering to add it in the theme, but I am not giving you the guarantee for that because please note that a theme cannot satisfy all requirements as it may occur theme heaviness. Sometimes it may require your own customization. So if the development department finds it fit with the theme environment then surely they will look through it.
Thanks for your understanding.
thank you so much for your consideration. You guys did a great job. i really appreciate the effort, you and your team put on to it. Keep up the good work.
I’ll try to find out any improvements or any new functionalities that you can implement in the theme. It is one of the best theme I’ve ever found. I am always recommending my clients to build their website with porto theme.
See yar later!
Thank-you kindly, @vijay1991l! We are thrilled to know you are enjoying your time with Porto! Those are incredibly kind words, That is exactly what Porto and this team are all about, we do our best to be the best, We hope you are enjoying the latest update and look forward to continuing to work together!!
Mini Cart Icon – found simple solution.
I figured this out today on latested Porto version: 5.3.2 where the theme options have never worked for me … I finally found they moved it from :before to :after in the CSS. I didn’t need to install anything like font awesome. Best if you use child theme style.css and edit that so future updates don’t overwrite your changes. I also have the number of items in cart showing better as we have 1000s of items:
Theme Options > Skin > Mini Cart > Icon Font Size = 40
Theme Options > Header > Mini Cart Type = ‘Simple’ (does not matter what I put in Mini Cart Icon – tried ‘fa-shopping-cart’ and many others)
Add to CSS: /wp-content/themes/porto-child/style.css
/* Mini Cart Icon / #mini-cart .cart-head:after { content: ’\f07a’; / fa-shopping-cart = ’\f07a’ or fa-cart-arrow-down = ’\f218’; / font-family: ‘Font Awesome 5 Free’; font-weight: 600; / minimum 600 or it won’t show / } / Mini Cart number of items shows better with 1000s of items: */ #mini-cart .cart-items, .my-wishlist .wishlist-count { background: #ba0e31; width: auto; height: 15px; line-height: 15px; font-size: 12px; box-shadow: none; top: -10px; right: -42px; padding: 1px 4px; }
Hello, @Robert_ITman,
If you have the Cart Icon on your site by default as showing below:
Then before using any other Icon, you first have to remove this Icon, and it has been made using Custom CSS, You have to comment out the Custom CSS from Theme Options >> Skin >> Custom CSS as showing below:
And then you can use any Icon code from here or FontAwesome:
https://www.portotheme.com/wordpress/porto/shortcodes/icons/
As showing below:
And then paste that code under Porto >> Theme Options >> Header >> Mini Cart Icon as showing below:
It will work for you:
This is how it works 
Regards, P-THEMES.
I appreciate your detailed reply – I should mention that I have been using Porto Theme for many years and I do not use the Theme Options Custom CSS – I use Porto Child theme and as such your instructions do not work for me. No problem, I’m happy with my posted solution above. Keep up the excellent work – your theme is 5 stars!
How can I remove the Date from Google Search Snippet on PAGES (hEntry Removal) ? On posts/articles it is ok, but on pages it really not necessary. Seems like its a Theme issue.
Hello, @lensbreak,
You will find all the possible options for Pages under Porto >> Theme Options >> Pages, make sure that have turned OFF the “Microdata Rich Snippets” from there as showing below:
And the issue you are facing is not linked with the Theme but it linked with SEO, So I suggest you use Yoast SEO plugin, you can read its article below:
https://yoast.com/help/date-appears-search-results/
Regards, P-THEMES.
How to set “main-content” to use container-fluid instead of container on specific pages & posts? I assume that there is an option to turn it on and off in somewhere… without using gui based editor
Hello, @ekkljs,
Sorry to say that but you can not change the main-content container as fluid-container as there is no such option in the Theme for it, This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team for paid customization services or hire a developer.
Regards, P-THEMES.
I’m trying to activate theme getting error api is not responding please help me to solve the issue
Hello, @hamzanisar,
Can you please contact us via our support system with your Theme purchase code PDF file and the site WP Admin Login details on which you want to use that code and also with the error screenshot which you are getting so that we will check and solve the issue for you on your site.
Regards, P-THEMES.
Hello, @awsinfinite,
Please read and follow the instructions written in the below-given article:
https://smartwave.freshdesk.com/support/solutions/articles/12000052389--1-home-page-pop-up-modal-box-background-image-and-text-changing-or-removing-
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 24/08/2018. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
I am not going to renew support, just to disable or remove pop up, because it is your theme, so it has to be in your own theme port documentation.
Hello, @awsinfinite,
It is under Porto FAQ’s as I provided the link to you above, and purchasing support extension is Envato Policy and it requires for getting support on product, you may wish to confirm from Envato as well.
Regards, P-THEMES.
Good evening, buy a license for this template, I want to change the language from English to Spanish, how do I do? Thank you!
Hello, @martinvarela2015,
You can translate the Complete Theme to any language as per your requirements using Loco Translate plugin, Please watch and follow the instructions showing in this video that how to translate the Theme using Loco Translate Plugin: https://www.youtube.com/watch?v=z_X4mELtYDM&t=20s and simply you can change any word translated as well as per your requirements by changing it into the Theme Language files using Loco Translate plugin.
Some parts are coming from WooCommerce as well so its better to translate WooCommerce plugin as well to the same language by following the same video steps.
Some parts are coming from Porto Functionality as well so it’s better to translate Porto Functionality plugin as well to the same language by following the same video steps.
Regards, P-THEMES.
After update all products don’t show!
Hello, @alpacadelsol,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Regards, P-THEMES.
Hello, is it possible to put it for 56 Dolar? That’s all I have on the card. (or I’ll have to buy some cheaper, but I liked your theme)
Hello, @ribeiroeduardo,
First of all, thanks for showing your interest in Porto WordPress.
Sorry to say that but we do not have any discount on the Theme for now, You have to purchase it on its regular price.
Regards, P-THEMES.
understand, without problems. Anyway thank you
You’re Welcome!!!
I want to change the color of heart wishlist icon when is active but i don’t find the way, i only find the way to change the color in red before i click on it by using this css code. How can i change the active selected icon color ?
.yith-wcwl-add-to-wishlist a, .yith-wcwl-add-to-wishlist span { width: 36px; height: 36px; line-height: 34px; padding: 0; border: 1px solid #d8d8d6; color: #da1902 !important; text-indent: -9999em; background: none; background-color: rgba(0, 0, 0, 0); border: 1px solid transparent; }
Hello, @alexissatok,
Please copy and paste the below-given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and change the color in the given code as per your requirements, save changes and check your site after removing the browser cache.
.yith-wcwl-add-to-wishlist .yith-wcwl-wishlistaddedbrowse a:before {
color: red !important;
}
Regards, P-THEMES.
Hello, after the update, I no longer have the option to edit in Classic Mode in WP Bakery, how do I enable it again?
Hello, @felixvaladao,
Please make sure that you have updated the Dokan plugin as well if you are using on your site, if no then update the Dokan plugin on your site and check your site after removing the browser cache, I am sure your issue will solve.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 14/07/2017. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
i created a custom post type and custom taxonomy. i would like to have an image banner on top of the page, like on the product categories. how can i achieve that?
Hello, @techdesignmiri,
This is not possible, That Image Banner has been set using Page (View Options) and the custom post type and custom taxonomy you have created has no Page (View Options) so this is not possible, you can simply use WP Bakery element and add the content on your particular Custom Post Type as per your requirements.
Regards, P-THEMES.
hi, just one question. Does it work with Uni CPO plugin?
Hello, @lluischess,
First of all, thanks for showing your interest in Porto WordPress.
Sorry to say that but we have not tested the Uni CPO plugin with the Theme yet so we are unable to suggest you on it, If you want to use it you can try it with the Theme.
Regards, P-THEMES.
Hello, since I updated the theme, some colors in the product archives have been changed. For example, on the shop page we show items, these items are shown in small and have a small “add to card” button, the color of that button has been changed, the color of the letter “add to cart “it turned black when it was white. The background color of the “quick view” was also changed when I did not make any changes.
I have tried changing the colors in theme options> skin> shop and it apparently doesn’t work.
Do you know how i can solve this??
Hello, @joe218,
This seems to be the cache issue, please read and follow the instructions written in the below-given article:
https://smartwave.freshdesk.com/support/solutions/articles/5000612747--14-unable-to-change-color-settings-or-setting-from-theme-options-cache-problem
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 25/03/2016. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
