Hi Aurélie,

Thanks for contacting us!

Sure, you can! Since you are using a very old version of the theme, we would recommend you to create a testing environment and update there to be on the safe side or have a full backup.

Please update Enfold to the latest version via FTP – https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp and then refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and register your theme so you can receive auto updates in WordPress dashboard

I hope that helps! Let us know if you have any other questions!

Regards, Yigit

Hi,

Thanks for contacting us!

Could you please start a thread on our support forum – https://kriesi.at/support/

Regards, Yigit

I can’t log in and it wont let me recover my password. The problem is even worse. Not only will youtube videos no longer loop. But vimeo videos can’t have two videos on the same page or the second one wont play at all if they are both set to autoloop. So both the Youtube and Vimeo widgets has problems

Hi,

Thanks for contacting us!

That should not be the case. Could you please start a thread on our support forum – https://kriesi.at/support/ and attach temporary admin logins in private content field so we can look into it?

Regards, Yigit

Hi,

Thanks for contacting us!

You can go to Enfold theme options > Header > Extra Elements and choose to display “Header Phone Number/Extra Info”. An example can be seen in this demo – https://kriesi.at/themes/enfold-shop/

If you would like to add additional social icons, please refer to this post – https://kriesi.at/documentation/enfold/social-share-buttons/#how-to-add-custom-social-icons-to-enfold-options

If you need assistance adding new icons or have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/

Regards, Yigit

Hi,

Thanks for contacting us!

1- Yes, Enfold 4.7.5 works well with WP 5.4.

2- You can run both PHP 7.3 and 7.4.

3- Minimum supported MySQL version is 5.6

4- We already have performance tab in Enfold theme options and we are always working on improving it

I hope that helps! Let us know if you have any other questions

Regards, Yigit

Hi,

Thanks for contacting us!

I just checked your thread and it seems like Mike could help Forums have been a little busy lately however we are working hard to get back to our usual response times

If you need further assistance, please let us know!

Regards, Yigit

Yes, Mike did take care of it this morning, thanks for reaching out!

Hi,

Thanks for contacting us!

It seems like they did not use a specific demo instead created the layout themselves however if you start with Startup demo -https://kriesi.at/themes/enfold-startup/ I think it will be easier for you. In case you need help identifying which elements they used, you can start a thread on our support forum – https://kriesi.at/support/ and we can write them down for you

All demos are included in Enfold theme. After activating Enfold, you can simply go to Enfold theme options > Demo Import and import any demo you like with a single click within a few minutes.

I hope that helps! Let us know if you have any other questions!

Regards, Yigit

Hi,

We have not received any reports and have not found any issues on our initial tests however if your website purely depends on WooCommerce, please do not update yet

Regards, Yigit

thanks!

Hi,

Thanks for contacting us!

We would need to look into your site to be able to find out what is causing the issue. Could you please start a thread on our support forum – https://kriesi.at/support/ and attach temporary admin logins in private content field so we can look into it?

Regards, Yigit

Hi,

Thanks for contacting us!

Out of the box, only vertical and horizontal timeline styles are available however I am not sure if that is what you meant. Could you please share a screenshot showing the changes you would like to make?

Regards, Yigit

Hi

That is expected when using Advanced Layout Builder to create blog posts, which is optional and default editor is activated by default on blog posts.

Regards, Yigit

Hi,

Thanks for contacting us!

1- That depends on how you would like to receive payments. Enfold itself does not provide any payment services. If you are going to be using WooCommerce (which is fully compatible with Enfold), you could use PayPal or other payment methods. Please see this link for more information.

2- Yes, however you would need a plugin for such functionality.

3- They can choose products you have created using WooCommerce and if you would like them to be able to customize the products before ordering, you would need a WooCommerce extension for that as WooCommerce does not provide such feature out of the box

Let us know if you have any other questions!

Regards, Yigit

Are going to answer or not ?

Hi,

Sorry for the late reply! Did not notice I skipped your comment.

There are 2 options:

1- You could add additional Grid Row element for mobile and hide it on desktop and hide your existing element on mobile. You could switch the position of image and text.

2- You can edit your Grid Row element, give it a Custom ID Attribute in Advanced > Developer Settings (“my-grid” in example below) and then add following code to Quick CSS in Enfold theme options > General Styling > Quick CSS field

@media only screen and (max-width: 767px) {
#my-grid {
    display: flex;
    flex-wrap: wrap-reverse;
}}

That would reverse the order of cells

I hope that helps! If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/

Regards, Yigit

Thank you for noticing. The second option is good. The first option creates problem in SEO.

It’s just a request or take it as a suggestion from a happy customer to add the ‘reverse the cell order’ functionality as an option in the theme in future updates, as this helps in good mobile experience.

One more thing, please come up with centered logo option with left right menu. I miss this thing in enfold.

It’s just a request. Thank you for helping me.

Hi,

Thanks for contacting us!

Envato has updated their API and we have implemented those changes in Enfold 4.5 therefore all older versions need to be manually updated. Please refer to this post

If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/

Regards, Yigit

Hi,

Thanks for contacting us!

Just for clarification, we are developers of Enfold theme. We have not received such report so if you are using Enfold, we are going to need to look into your installation to find out the issue. Please start a thread on our support forum – https://kriesi.at/support/ and attach temporary admin logins in private content field so we can look into it

Regards, Yigit

Hi,

Thanks for contacting us!

Yes but you would need some custom modifications, such as displaying movie data on featured image on hover

Let us know if you have any other questions!

Regards, Yigit

Hi,

Thanks for contacting us!

Using a plugin such as Yoast SEO – https://wordpress.org/plugins/wordpress-seo/, you can choose which image to display in preview when your link is shared

Let us know if you have any other questions or issues!

Regards, Yigit

Hi,

Could you please start a thread on our support forum – https://kriesi.at/support/ and attach FTP and WP admin logins in private content field so we can look into it?

Regards, Yigit

Hi,

Thanks for contacting us!

1- Enfold is fully compatible with WooCommerce Bookings and WooCommerce Bookings And Appointments plugins. Enfold hotel demo was created using WooCommerce Bookings plugin. You can check out example page here. If you are looking to create listings, we would recommend you to find another plugin. For Booking.com integrations, you can use this plugin or this one.

2- If you use WooCommerce Bookings or WooCommerce Bookings And Appointments plugins, yes.

3- You could create them as portfolio items and have 2 different categories, such as “for sale” and “for lease” and display them on separate pages however I am not sure if that is what you are looking to do. Your website only displays white screen on my end

Regards, Yigit

Thank you, you gave me a lot of information to think about

Hi,

Thanks for contacting us!

You could use Fullwidth Sub Menu element (an example can be found here). If you would like to move header below slider then customization would be required.

I hope that helps! Let us know if you have any other questions or issues

Regards, Yigit