72 comments found.
Hello!!
How can submenu be created within a submenu?
I have such a structure created in my menu but it is not displayed in the header of the web.
Thank you!
Hi there, Thanks for purchasing. Please submit ticket on our support desk provided here: https://9theme.ticksy.com/ Our support team will help you out with all of your issues. If you opened a ticket please check your ticket Cheers! Ninetheme
Hello,
I really liked the theme “Renergy”, but I had a question before buying it. Is there a “sticky menu” option for the site menu? Was the theme “Renergy” compatible with Elementor Pro? Will the theme work with “WP Fastest Cache” and “WP Hide & Security Enhancer” plugins? I would be grateful for your answers. Thank you!
Hi there,
First off, thanks for your interest.
1 Yes, the theme has both Static and Sticky menu options.
2 Yes, the theme is compatible with both the Free and Pro version of Elementor.
3 Yes, you can use “WP Hide & Security Enhancer” plugins wirh the theme.
Cheers!
And a few more questions.
1. Is there any way to customize the common page of the blog post list (https://ninetheme.com/themes/r-energy/blog/)?
2. Is it possible to add sidebar to the common blog posts page?
3. Is it possible to present blog posts on a common page with a classic list of posts in one column?
4. Is it possible to make a category filter with Isotope filter on the project page (https://ninetheme.com/themes/r-energy/cases/)?
5. Is it possible to customize and change the common projects page in some way?
I apologize for bad English.
Hi there,
First off, thanks for your interest.
1 Yes, the theme has both Static and Sticky menu options.
2 Yes, the theme is compatible with both the Free and Pro version of Elementor.
3 Yes, you can use “WP Hide & Security Enhancer” plugins wirh the theme.
4 Theme included advanced options to control blog and inner pages
5 Yes, you can left or right sidebar
6 There is a filter here : https://ninetheme.com/themes/r-energy/products-gallery/ and we can create a isotope portfolio, please contact our support after purchase the theme.
7 You can change color or typography on the projects and other pages
Cheers!
Hi there,
First off, thanks for your interest.
1 Yes, the theme has both Static and Sticky menu options.
2 Yes, the theme is compatible with both the Free and Pro version of Elementor.
3 Yes, you can use “WP Hide & Security Enhancer” plugins wirh the theme.
4 Theme included advanced options to control blog and inner pages
5 Yes, you can left or right sidebar
6 There is a filter here : https://ninetheme.com/themes/r-energy/products-gallery/ and we can create a isotope portfolio, please contact our support after purchase the theme.
7 You can change color or typography on the projects and other pages
Cheers!
Hi, There are a problem on the this comment pages, please send us a message on our profile page #1 Yes, the theme has both Static and Sticky menu options.
2 Yes, the theme is compatible with both the Free and Pro version of Elementor.
3 Yes, you can use “WP Hide & Security Enhancer” plugins wirh the theme.
4 Theme included advanced options to control blog and inner pages
5 Yes, you can left or right sidebar
6 There is a filter here : https://ninetheme.com/themes/r-energy/products-gallery/ and we can create a isotope portfolio, please contact our support after purchase the theme.
7 You can change color or typography on the projects and other pages
Cheers!
Hello,
I asked questions through your profile. Using the feedback form. https://res.cloudinary.com/netunia/image/upload/v1591599576/2020-06-08_095915_qwr4dg.png One more question. Does the theme “Renergy” support a multi-level menu? The desired example, as in the screenshot https://res.cloudinary.com/netunia/image/upload/v1591599467/2020-06-08_095632_nvmqd3.pngReplied via mail
Hello,
Thank you for your answers. I’ve almost decided on the theme of “Renergy”. But I have one more clarifying question. This is an important moment for me. On the new website, I plan to use a multi-level menu with 3-4 nesting levels. An example is shown in the screenshot by the link – https://bit.ly/2MEsOgp
The menu in the theme “Renergy” will provide the same nesting level as in the screenshot? Right now the menu on the “Renergy” demo site does not allow me to make sure that I can use it for myself. I will have a lot of menu items and therefore I need to make sure before buying a theme that the navigation will allow me to create multi-level menus (with 3-4 nesting levels).
I apologize if my questions are taking up your time. I would be grateful for your clarifying answer.
Hey,
Please feel free for your questions, as that is your right to make sure what the theme is included or not 
Yes, the theme menu support four level menu as you requested.
Cheers!
Hello,
Thank you so much for all your answers and patience with my questions. I will buy this WP theme in the next 1-2 days.
Hey,
You’re welcome. Please feel free to let us know if you have any other questions. We’d be glad to clear up them for you.
Enjoy your day!
Hi, should I disable the Gutenberg editor? I have seen that Gutenberg changes the layout of Elementor pages if I accidentally open pages with Gutenberg… even without saving anything… can u confim this? Which plugin do you recommend to do this?
Hey,
We unfortunately do not provide customer support service in this public comment area, which is why I asked you to get in touch with our support team on our support desk. Please check your #2417440 ticket now. We’ve just replied it.
Cheers!
.
Just bought and downloaded the theme…don’t you have a child theme bundled with it?
Hi there,
Thanks for purchasing.
Yes, sure it’s included. Please submit a ticket on our support desk using the following link and we’ll quickly and gladly help you out.
Cheers!
Can’t seem to find it in the ZIP file… okey, i’ll write a ticket
Hi
When you activate theme will work a wizard, will create child theme, install plugins and demodata. You don’t any manual works to create child theme e.g
Cheers!
Hey,
Replied. Please review your ticket id now
Cheers!
Thanks…that worked… actually flawlessly
Hey,
Yes,that it is Please also do not forget that our dedicated support team is always ready to help and guide you if you’re having a hard time. All you need to do is just submit a ticket if help is needed.
Cheers!
Have a nice day!
Hi there…have you updated the theme with the option to have a sticky header menu? Thanks
Hi there,
Yes, the theme has both Static and Sticky menu options as you requested
Cheers!
Just installed this theme via envato elements and great work. Bravo
Hey,
Thank you very much
Cheers!
Just trying to figure out how to get sliders to slide on auto ?
Hey,
Unfortunately, as you can see in this link that any purchased themes from Envato Elements do not include customer support service. Sory about that.
Cheers!
Hi, is it possible to use the theme as one page / multipage combination? Thanks
Hi there,
First off, thanks for your interest.
Yes, you can use both of the menu types at the same time as requested.
Cheers!
Hi again, thanks for such a quick reply . Do you have a demo for one page menu type?
Hey
Unfortunately, there is currently no a one-page demo but we can assure you that the theme is fully compatible with both one-page and multipage menu type. Also, our dedicated customer support team is always ready to give you a hand with your questions.
Cheers!
Hey,
I’d happly let you know that we’ve made a one-page demo for you You may have a look at it visitng the following link:
Cheers!
I have changed the main color of the theme but the changes are not taken
Hi there,
Thanks for purchasing. Please submit ticket on our support desk provided here: https://9theme.ticksy.com/ Our support team will help you out with all of your issues. If you opened a ticket please check your ticket
Cheers!
Hello, is the header menu can be sticky ?
Hello
We are working on new update and will add sticky header options
Cheers!
Awesome theme my friend! Good luck with sales!
Thank you!
Hello! Can I make three main page templates myself, one that I like?
Helo
You can use all pages as like on the demo, you will get all pages with installer wizard and you can use all of them pages and features.
Cheers!
Can I make my page out of blocks in the subject?
You can create unlimited pages with elementor widgets, there is no limit. You can use theme + elementor default widgets
Okay, I have the last question and I will buy it. Why on the internal pages of the mobile version the screen goes beyond borders
Could you send us a screenshot please?
Thank you for feedback, we will fix demo showcase iframe problem. You can close iframe and check again : https://ninetheme.d.pr/A5DpVZ
Hello! Does the topic have the ability to make products filters?
Hello
You can use any WooCommerce Filter plugin
Hi, this theme come with fixed header after scrolling? Didnt see any in the demo.
Thank you!
