601 comments found.
Hi there! The theme looks nice and clean.
One question, does the Regular license allow site owners to take payments from subscribers who pay either for individual music?
If yes, then what is Extended License for?
Thanks!
Hello there, Yes, it allows site owners to take payments from subscribers who pay either for individual music. The Extended License grants you, the purchaser, an ongoing, non-exclusive, worldwide license to make use of the digital work (Item) you have selected. You are licensed to use the Item to create one single End Product for yourself or for one client (a “single application”), and the End Product may be Sold.
Great thanks a ton for prompt response!!!
Please, Ive made some question a few days ago. Dont wanto to buy the theme before knowing the answers… Here again: 1) Can users generate their own lists and freely share them on the page? 2) Can users generate a purchase order from the created lists? 3) Is the main menu of the theme only vertical or are there other options? 4) Is there an option to list the tracks only per row in a single column and without the position number? Thank you
Thank you for showing your interest in purchasing our theme. Kindly drop your query at support@himanshusofttech.com.
hello, I am very interested in purchasing your theme I would like to know how the TOP 15 works … the more views it has and the more it appears at the top of the list or is it via the additions to favorites?
it would be possible to test the theme via a demo please?
Hello There, Can you please mail us at support@himanshusofttech.com, our technical experts are there to help you.
Hi, when a track is added to miraculous using an external URL and not uploaded in wordpress backoffice, the duration of the track isn’t displayed or miraculous displayed 0.00. Thanks for yor answer.
Hello There, Can you please contact to our support desk at support@himanshusofttech.com, our Tech experts are there to help you.
All my songs currently for sale are also able to be downloaded. I would like downloads to be turned off for songs that are for sale. Is there a way to do this in the settings or is this a bug? Thanks
Hi,
We regret the inconvenience caused. Please send us mail at support@himanshusofttech.com
Our support team will definitely resolve your issue. Thanks
Error on my Website beatzbakers.net Could you please check for me
Yes, we are here to help you. Can you please drop your email at support@himanshusofttech.com ?
Hello. I wrote several times to support@himanshusofttech.com but have not received any replies yet. What should I do? My email is info@promofm.ru
I am sorry for the inconvenience. Can you please share your ticket id, because we didn’t find your ticket.
I wrote again and have not got any ticket ids
I apologize but we didn’t get your email. Can you please drop your email at varsha.garg@himanshusofttech.com?
Please does this theme have one click demo import option, if i intend creating some like the demo site?
Hello, Yes, this theme have one click demo import option.
Pre-puchase question: 1) Can we enable bulk download of tracks from albums for users? If yes, how? 2) Is there an option to bulk upload tracks to albums? If yes, how?
1) Can we enable bulk download of tracks from albums for users? If yes, how? >> No, it is not possible. 2) Is there an option to bulk upload tracks to albums? If yes, how? >> No, there is no option for bulk upload ad well.
Hello
Is there a way to make or transform this theme or my website which has this theme into an app with the functionalities that the theme has?
Kind regards
Yes, it is possible. For this kindly drop your query at support@himanshusofttech.com
Hello
Is there a way to make or transform this theme or my website which has this theme into an app with the functionalities that the theme has?
Kind regards
Yes, it is possible. For this kindly drop your query at support@himanshusofttech.com
Hi, I need a marketplace for musicians where they can sell their music and admin will receive commission for every sale. So Is this theme compatible with any multivendor plugins or do I need to pay extra for that?
Actually we haven’t tested any marketplace plugin yet, so I am not sure if the theme is compatible with plugin.
Hello, My site is currently broken because the Revolution Slider plugin is not updated. I can’t update it from Wordpress because that requires me to buy the premium version and I can’t update it manually because I never bought it in the first place. It was included in the theme. Can you please tell me how I can resolve this issue, or is there a way you can send me the updated files for that plugin? Thanks
Hello, Can you please raise a ticket at support@himanshusofttech.com? We will share an updated version there.
I fell in love with the theme when i saw it on my friend site and was considering to purchase it but only to find out external shortcode is not working for the theme. we tried integrating Gamipress social media plugin with the theme… the social media displays on posts and pages but didn’t work on the custom post type page e.g ms-music, ms-album e.t.c.
Thank you so much. To integrate with the external plugins, you need to contact our support. Here is our support email, kindly drop your query at support@himanshusofttech.com
when purchase the theme does it include full plugins woocommerce subscription, and easy digitaldownaloads and slider revolution are all paid plugin and also these are essential for your theme to function
Hello, Yes, all these are included with the theme package.
PRE-SALE QUESTION: while am considering buy this theme, I do have some concerns. I noticed majority of error/concerns raised in the past including the one by @rakib19 is yet to be updated even on the demo. Will you be updating the theme soon to tackle this issues.
Secondly, is it possible to have the plan so user can subscribe before creating account?
Thirdly, besides Paypal, does this theme support other payment gateway?
Fortthly, is it possible to have buy botton or clickable icon per track next to download icon and on the more list?
Fifty, is it possible to set audio preview of the track for sell, so user who wishes to buy the track would only have a taste of the audio instead of listening to the whole track before sale.
Also, I noticed, a user can deleted their download history, is it possible to stop this from happen?
Finally, do this support easy digital download or is there no need for that?
Thank you for showing your interest. 1) Demo issue resolved. 2) It is paid work. 3) No, it does not support. 4) Yes, but it’s paid task. 5) No, not possible. 6) No, user can’t delete their download history. 7) Yes, theme supports digital audio downloads.
Thanks.
Is there a way to manage the music download and purchase via EDD instead of using Woocommerce and still have the same layout.
What do you mean by EDD?
Easy digital download
I am sorry but there is no option for EDD.
How can i make all audio free?
Hello, You can select free songs while uploading new tracks.
Like many others have requested, adding video would be great! Specially a way of linking existing youtube videos.
Hello, Still this request is in pipeline.We will add this functionality soon.
Sir, can video be added? If I can add videos, I will buy it immediately. It’s really perfect.
Hello, There is no option to upload video.
Please solve my problem . And answer my ticket . In the RTL version, the music is not played . I created your login access and made a video of the problem and sent it to the ticket . But you don’t answer my ticket
Hi,
We are very sorry for the inconvenience. Our support team tried finding your ticket in the system but we do not have any such query. Could you please share you Ticket Id. It will be helpful for us to track your query and resolve it.
We are here to help you and will get it resolved as soon as possible. Thanks
10209
my ticket number #10209
Thank you for sharing ticket number. Our support team will definitely revert you by Today.
