1422 comments found.
How can we edit the home page, if we want to add a new block, how can we add them
Hi praneetgundepalli,
Unfortunately, your support has expired. If you would like to continue to receive support, you will need to renew your support for this theme via the Downloads section of your Themeforest profile page.
Item Purchase Code: invalid and when amp plugin activate nav sidebar not working.
Hi pklive,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Free Plugins key where
When amp plugin AMP post template not showing
Hi pklive,
As mentioned previously, if you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Pre-Purchase question …. Does zox support any feed aggregator so that it can automatically aggregate news feeds from different sources and display in the themed layout ?
Hi Sandipbarik,
I have not tested any aggregator plugins with the theme, so I can’t guarantee that any are 100$ compatible at the moment.
Hi Team, Facing difficulties to put JavaScript ads . Please guide google ads working. but unable to add some other advertisement in JavaScript format , i have used ad inserter but still not working . Thanks
Hi wajidmansari,
Unfortunately, your support has expired. If you would like to continue to receive support, you will need to renew your support for this theme via the Downloads section of your Themeforest profile page.
Hello, does this theme have a pop up ad?
Hi Richardsonvc,
That is not a feature of the theme, but that is something I would consider adding in a future update.
Is it possible to make changes to the theme after purchase?
Hi Richardsonvc,
I’m not exactly sure what you mean, you once you purchase the theme, you can make any custom changes to the theme files that you want.
ı just bought this theme about 1 hour ago . I try to register reviewer plugin but ı took this warning “The purchase code related to the envato username is not valid.” Can you help me ?
Hi aburakkargi,
You can find the correct activation instructions in the theme documentation, but if you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Hi! A question, with the last update of Wordpress the visual editor stopped working. Any suggestion to solve it? Thanks in advance!
Hi matiasamigo,
You may not be using the latest version of the theme, which fixed that issue. But if you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
This theme doesn’t show ad sense ads on mobile. Why is that?
Hi gabbyebook4study,
The theme does show Adsense on the mobile version. If you are seeing an issue, it may be with the ad unit code you are using where it may not be responsive.
But unfortunately, your support has expired. If you would like to continue to receive support, you will need to renew your support for this theme via the Downloads section of your Themeforest profile page.
So if the ad unit isn’t responsive, it wont show on mobile. Is that why?
I can’t pay for support over this minor setback. Please do direct me on what to do. I have used the theme for over a year now for a client and it worked so fine without issues.
But it doesn’t show ad sense ads. Maybe you should check it out. Check other sites using the theme, their ad sense ads isnt displaying on mobile.
But its working fine on Desktop
I just installed responsive ad unit. Its still not displaying ads on mobile
Hi gabbyebook4study,
This is not a known issue with the theme and is very likely a localized issue. So, if you would like me to look into it, you will need to renew your support.
I purchased this ZOX theme and the useless installer Wawuf says he cannot install on wordpress? He cancelled the job after about 2 weeks trying to work on it.. Is this theme even legit and can it be installed onto wordpress ? As I purchased a 400.00 business wordpress plan and annoyed that this theme cannot be installed on it? Is anyone else able to install it?
Hi suga_magazine,
I can assure you that the theme works as advertised, so whatever issues you are seeing can be easily resolved by submitting a ticket at the Support Center and I would be happy to look into this for you. Thanks!
Bonjour je n’arrive pas à renter mon code d’achat pour activer le theme wordpress. Ils me disent que le code licence est invalid. Pouvez vous m’aidez ?
Hi lesinguliersete,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Hi, i have just purchased your theme. How can I install demo version please?Thanks
Hi cittasport76,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
How can i make the header fix height now when it loading ti cover have the home page?
Hi mobilebw,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
I purchased but activation purchase code. SYSTEM:The purchase code related to the envato username is not valid.
Hi eanzi,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
I fixed it, I read the documentation. Thank you. but now i have problems with a plugin Theia Post Slider when trying to activate it appears: Fatal error: Cannot declare class WeCodePixels \ TheiaPostSliderFramework \ Autoloader, because the name is already in use in /home/dc4tdcdtoslm/public_html/wp-content/plugins/theia-post-slider/vendor/wecodepixels/wordpress-plugin/Aolo on line 9
Hi eanzi,
As I mentioned previously, if you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
OK, for responding very promptly, I have just bought your theme! order #126757046
Thanks so much, iktune1965!
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
I saw all you tell folks you simply would have replied their comments right here is to submit a ticket. After they submit a ticket, you wouldn’t ask them on time. When they complain, you say-U would answer it in the order you refused them. That’s not cool and very unprofessional. I want to buy your theme, I do hope, we won’t have any issue?
Hi iktune1965,
I’m not sure what comments you are seeing, but sometimes customers submit a ticket on the weekend and then post a comment here asking why I haven’t responded right away. I don’t typically answer tickets on weekends or holidays, but I do answer within 24 hours during normal business days.
Yes, there are some customers who are anxious and want immediate answers, even on weekends. I do answer on weekends sometimes, but if that is your expectation, I am not sure there is much I can tell you. But I can assure you that I will answer support questions in a timely manner during the week, as the vast majority of my satisfied customers can attest to.
Hello, for the auto load post feature, I see the post auto load, however my question is, when the ads populate with the pages, do they count as views on the ads? I ask because the page itself doesn’t necessarily load the traditional way and I noticed when I add captcha to comments, it only works when I turn off the auto load post feature. I was wondering if the ads will actually count as views when the auto load feature is turned on?
Hi cmanns,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Ok sending ticket now, thanks!
Hi cmanns,
Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!
Theia post slider and theia sticky sidebar plugins require a license code.that plugins does not accept the license code. I researched in comments on the subject. You said license keys in the theme files, but I couldn’t find a separate license key in the theme files.
Hi Matadorasor,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
I opened a ticket with the number 11429 but there is no answer yet. Im waiting. Thank you
Hi Matadorasor,
Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!
can you please reply my ticket … 1 day since i made the ticket and no reply
Hi MajedAlaa,
Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!
thank you sir, but pleaase help me cause i did my best and i install the theme and plugins as well and yet it’s not what it looks like in the demo … i need your help
if you answer my ticket now i would really really appreciate you
Hi MajedAlaa,
As I mentioned previously, I will answer your ticket in the order it was received and I appreciate your patience. Thanks!
Thanks, waiting you
Hi there, thank you for this great theme. If I use the instagram post insertion in my posts and Auto Load Posts is activated, then instagram is loaded only for the first post, and then I see this – “View this post on Instagram” for all embed instagram posts in all my following posts. This is also true for twitter. How to fix it?
Hi alexmu,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Ok, i did it.
waiting for your response, thank you
Hi alexmu,
Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!
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