679 comments found.
Hi, I’m interested in buying version 16 , when will it be available? All the best
Hi,
We can release that version next week. Could you wait until it will be released? Thanks
ok, Thanks
Hi, I’m interested in buying the theme for version 15 the home page 15 when will it be available?
Hi,
It has been done. You can buy the theme and use the demo #15 for your site now. Thanks !
hi, I get many errors about deprecated functions. thats why i want to upgrade my theme from v3 to latest version. I do not find instructions on how to update from v3. Please explain how to update.
I will renew my support when the new elementor version for demo01 comes out. when is that?
Hi,
Please check the guide here: https://help.kutethemes.net/docs/kuteshop-3-0/upgrade-theme-version-from-1-x-to-3-0/
About the Elementor version, We will update it after my new theme is released with Elementor. I am going to upload that new theme, next month
Thanks!
The link is for upgrading v1 to v3. I need to upgrade v3.0 to current version v3.1.2. There is no documentation for doing that?
For elementor version you told us it will be end of this month (april)? Now it is until next month (may)?
It is the same way. You can download the latest version and upgrade following that way.
Maybe by the end of May (not sure)
Hi. I am interested in your product, but I have a question with the payment system.
If the end customer makes a purchase of, for example, three products, but each one is from a different seller, I understand that they make a single payment through PayPal.
So how does the system know how much money each vendor has to pay? Does the seller register with their PayPal?
Example: the user buys
- seller A. Product for $ 20. - seller B. Product for $ 15. - Seller C. Product for $ 10.
The user pays $ 45. How is the money distributed among the three sellers?
Regards.
Hi,
Thanks for your interest!
About your questions, the multi-vendors plugins will answer your questions. Please research them. You can use Dokan, WC Marketplace, WC multi-vendors,...
They are independent with the theme.
Thanks!
So, I am thinking about buying a website which is based on this theme, but old version 1.5.3.1 according to changelog. I assume that it was nulled one, because owner doesn’t know much about it.
If I buy the theme, how hard would it be to upgrade to last version. Is it done automatically, or fresh theme instalation is required.
Thank you!
Hi,
I am wondering a bit. Is your site using the Kuteshop theme with the version 1.5.x?
You can setup the lastest version of the theme for your site. You do not need to care of version 1.5.x
Our supporters team ca help you for free. About upgrading the theme in the future, it will be updated automatically…
If you have any questions, do not hesitate to contact with me
Thanks Jim
Hello,
Yes, it is using 1.5.x, version?
To conclude this, new theme must be setup from the begining, there would be no option just to update with one click? Only later on.
Thanks!
You have not bought my theme yet while using it?
You should buy it then I will help you to upgrade your site with my theme.
Regards Jim
I could not install the demo. Please help me.
I have expired support, so can I install the demo? Thanks guys
https://screen.center/s/a3NPHi,
Pls login here: https://support.kutethemes.net/login then submit a ticket. Our supporters team will help directly for you.
Thanks
P/S: the purchase code does not effect to the setup-ing process.
You need to buy an extended support or renew then you can submit a ticket.
This is the terms of TF. Hope that you understand. Thanks
i can’t create an ticket because I have expired support @@, but i don’t understant, I could not follow the document
Please check it here: https://help.kutethemes.net/docs/kuteshop-3-0/
Hi, I need this theme for elementor too. When can it be ready?
Hi,
OK, we are working on it and will release it asap.
Thanks for your patience!
when is that?
I am doing a new theme with Elementor to be sure that: everything is OK then I will apply it for this theme.
but any idea when it will be ready? in days? weeks? months?
By the end of this month, I am going to upload a new theme with Elementor. Then I am going to have a plan to update for some VIP themes first.
Thanks for your interest!
Thank you! Can you start with the demo01 theme first?
OK, I will try to release it
Which new theme with elementor are you working on? When will it be finished?
I want to renew subscription for kuteshop with elementor . When you expect kuteshop with elementor?
Thanks!
Hi,
I am completing the new theme with Elementor to upload it on Themeforest.
if you would like to see it, pls send me an email to kutethemes@gmail.com. I can show it to you.
Thanks
could you please create an elementor compatibility, bakery is a problem for updates and somes bugs. Some themes propose elementor or bakery compatibility, and since one year i only buy themes with elementor compatibility
Hi,
OK, let me update Elementor for the theme. It will take time.
Thanks for your suggestion! Jim
how i can change this
https://screen.center/s/9ZpyHi,
Pls submit a ticket. We do not support here. Hope that you understand.
Thanks!
hi i purchased the theme and add the lisense but it showed me key dosnt match
Is there multivendor available? if not available, may i use any plugin to make this multivendor?
Hi,
Our theme supports multi-vendors. You can use any plugins for multi-vendors such as WC multi-vendors, WC marketplace, Dokan,...
I can not sign up your support system https://support.kutethemes.net/login
Hi,
It is still OK here. Strange!
You can login with your Envato account via API of Envato that we are using in our system.
If still could not, pls send us an email to : tf.kutethemes@gmail.com
Thanks Jim
documentation is not updated. as my footer builder is not working
OK, let me double check. Thanks for your comment
Good afternoon. When will the 15th demo option be available?
Hi,
We will update the new design for innerpages then will update 15th homepage and more other homepages next month.
Hi,
The 15th demo option has been released. You can try to use it now.
Other homepage demos will be released very soon too.
Regards Jim
hi, please update Kuteshop for Woocommerce 4 thanx.
Thank you very much! Done!
Hi, there i using WooCommerce Currency Switcher – woocs plugin, everything works fine until cart page when the price is converted two times (i have this plugin with other theme and works fine ), do you know why could this be happen?
Hi,
Please submit a ticket then provide the needed information, our supporters will support directly for you.
Thanks!
hi . footer build not working. i see only short code in editor
Hi,
It’s strange!
Please login here: https://support.kutethemes.net/login then submit a ticket. Our supporter team will guide for you.
Thanks!
Hello. WordPress in site health tool shows a critical error:
The REST API request failed due to an error.
Error: [] cURL error 28: Operation timed out after 10002 milliseconds with 0 bytes received
This error appears with installing Kuteshop theme. Can you help with this error? Does your theme blocks rest API?
Hi,
Please submit a ticket. Our supporters will guide for you. Thanks!
I do not need support. I have a simple question. Does your theme block the rest API?
Let me discuss with my coders then reply to you
Hi,
About the rest API, it has been fixed. You can update the theme.
About the URL, it is not a issue of the theme. You can check the solution here: https://docs.presscustomizr.com/article/326-how-to-fix-a-curl-error-28-connection-timed-out-in-wordpress
Jim
Thank you. I’ve updated the theme and there is no API error anymore
Nice to hear like that. Do not forget to rate us 5 stars 
Where i can get shortcodes file so that i can edit name and picture url please help
Hi,
Please login here: https://support.kutethemes.net/login then submit a ticket. Our supporter team will guide for you.
Thanks!
Hi. I have got a problem with translation a website to another language (Polylang plugin).
1. Can I have two different footer for two different languages? 2. Can I setup such different footers in the theme settings? (Or I have to change each page for setup another footer?)
Hi,
This plugin is similar to WPML plugin, so you can do with it. But make sure you use the chargeable plugin. However, we do not support this plugin.
Many thanks,