6664 comments found.
hello.
when I use variable products How can I display total stocks on website?
can you help me?
and also..
When I login website there is no problem but without logining we see double header….. mobile and desktop…
can you help me?
https://prnt.sc/t2aams
Hello,
Read here about inventory management https://docs.woocommerce.com/document/configuring-woocommerce-settings/#inventory-options and https://docs.woocommerce.com/document/managing-products/#inventory-tab
Do you have any cache plugin, server cache or CDN cache? It could be the reason of the duplicated header for the unlogged in users. Try to clear all the caches including browser cache. If it does not help contact our support using the link below.
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Hello..
I could not show total stock on variable products. I couldnt use what you sent link… So how can I display total stocks number on front end.
Thank you
Hello,
It’s related to WooCommerce, not to our theme. WooCommerce displays the stock amount only once you choose the variation, for example http://prntscr.com/tdwers
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Hello,
Please, submit topic on the support forum https://www.8theme.com/forums/xstore-wordpress-support-forum/ or using author contact form and provide us with temporary WP Dashboard and FTP access to your site. We’ll check and help you.
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Hello guys, is it possible with XStore to obtain something like this, if a color or size is not available for an item? https://imgur.com/ChWO8iv
Hello,
Yes, if you don’t plan more than 30 variations.
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Hello,
Thanks for the interest in XStore.
Product variation that is “Out of stock” can be displayed like this -http://prntscr.com/t21xou with our variation swatches (in case “Hide out of stock products from catalog” option is enabled in WooCommerce > Settings > Products > Inventory).
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Hello, in the header section, in the cart total, this has (parentheses) and I want to remove the parenthesis. How can I do? Thanks
Hello,
Thanks for using our theme.
Please submit a topic – https://www.8theme.com/forums/xstore-wordpress-support-forum/ , provide a screenshot for better understanding the desired result.
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Hi there, we have purchased your theme and LOVE IT, we would like to know how its possible to create the menu like this demo https://xstore.8theme.com/ and understand visual composer static blocks was used for this…we are using Elementor page builder, do you have a tutorial we could follow to create this menu. love the mega menu look.
Thanks in advance] GB
Hello,
Thank you for using our theme!
Yes, that menu was created using WPBakery but this one using Elementor https://xstore.8theme.com/elementor/ As you can see there is no difference.
Just go to Elementor > Settings > enable Elementor for the Static Blocks and build the mega menu almost the same way as shows the WPBakery video but using Elementor.
If you need Templates of these menu Static blocks contact us and we’ll send them to your email.
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You guys rock and we are SUPER happy that you now have built your already AWESOME theme using ELEMENTOR!
If you could send the the menu static blocks for Elementor that would be SPLENDID! How do we contact you please.
Thanks again for this.
Hello,
Thank you for your warm thoughts!
Contact us using author contact form on ThemeForest. We’ll reply you back with the files in archive.
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I have 6 months support as default. If i always wait 1 day for answer on the forum 3 months support ends during wait. Please try a little faster response… Thanks
Hello,
Take our apologies for the delay in answering. We do our best to reply to all our clients as fast as possible but we have a lot of requests from our new customers during the last few days and reply time increased, unfortunately. We appreciate your patience and understanding! I’m sure that we’ll help you ASAP.
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Hi. I have the Xstore theme installed in my online store. Could you tell me how I can disable this button from the mobile version? Thank you
View image: https://ibb.co/zXKcMc6
Hello,
Thank you for using our theme!
This is off-canvas sidebar. You can disable it in Theme Options > WooCommerce > Shop > Shop page layout > Sidebar Position For Mobile.
If you have any other questions about our theme, please, contact our support team and submit topic https://www.8theme.com/forums/xstore-wordpress-support-forum/
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How to hide/remove
I am a vendor option from sign up form
Please help.
Thanks
Hello,
Thank you for using our theme. We are sorry but comments area is not the place for the support. Could you, please, create account on the support forum https://www.8theme.com/registration and contact our support team to get help with all the questions you have?
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Hi , Can you pls help us on how to add compare button just like cart on menu pls.
Url : http://vendor.sellerhelp.in/
Thanks
Hello,
Thank you for using our theme. We are sorry but comments area is not the place for the support. Could you, please, create account on the support forum https://www.8theme.com/registration and contact our support team to get help with all the questions you have?
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Hi , Please let us know how to reduce the height of Revolution slider below header in home page.
Link : http://vendor.sellerhelp.in/
Thanks
We Understood , thanks.
Hello,
Thank you for using our theme. We are sorry but comments area is not the place for the support. Could you, please, create account on the support forum https://www.8theme.com/registration and contact our support team to get help with all the questions you have?
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Hi, https://xstore.8theme.com/demos/bike/ is compatible with ELEMENTOR?
Hello,
We don’t have demo content import of the Bike version for the Elementor at this moment, unfortunately. Only WPBakery version of this demo.
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I’m still waiting for answer +8hours for my opened tickets on the forum.
Hello,
Sorry for the delay in answering. We have a lot of request after the weekend. But you’ll get the answer! That you for your patience.
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Please refund. How can I apply for refund
Hello,
Take our apologies if you faced any inconvenience using our theme. Could you, please, contact our support here https://www.8theme.com/forums/xstore-wordpress-support-forum/ and explain what problems you faced. I’m sure that we’ll be able to help you!
Also, please, read the refund policy https://themeforest.net/page/customer_refund_policy
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Please innititate the refund otherwise I have to innititate it from paypal. Please
Hello,
We can’t initiate refund from our side. Only customer can submit refund request https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
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Niche-market Installed! But we have some errors: facing this proble while importing demo
Hello,
Thank you for choosing our theme!
Do you have some visual errors on the frontend or you got the notification about failing of the installation media for example?
If you have any visual errors, please, contact our support team here https://www.8theme.com/forums/xstore-wordpress-support-forum/
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Hi and congrats!
I want to build an auto parts eshop with make-model-years hierarchical filters based on WOOF
I want to ask:
1. If theme is compatible with WOOF 2. If it is/will be styled by theme to match theme design 3. If any of your theme clients already using WOOF
Thanks, Tasos
Hello,
Thank you for your interest in our theme!
1) Are you talking about this one https://codecanyon.net/item/woof-woocommerce-products-filter/11498469 ? We did not test our theme very well with the mentioned plugin, so we can’t guarantee 100% compatibility of all the options that plugin has. But in case you find any issue we’ll try to help you and fix it. If not then we could give you a refund.
2) Unfortunately, we do not have styles for that plugin in our theme because we can’t style all the existing filter plugins, there are hundreds of them. But if you don’t like the default plugin styles you’ll be able to contact plugin author and ask about customization or customize it by yourself in case you have CSS skills.
3) Yes, we saw that some clients used it.
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How do I buy a specific theme from you
Hello,
Thanks for contacting us.
XStore theme you can buy here – http://prntscr.com/sz2q2p , any of our demos can be simply installed – https://youtu.be/UAlAkvoilfk
Feel free to ask if you have any other questions.
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Hi, is it possible to have instead of the tabs on product page, extended details. Basically to make all the tab content as a body text.
Hello,
Submit a topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ , we will check what can be done to help you.
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Hi, I updated the theme and now I am having trouble with images and saving changes. Please help!!
Hello,
Have you update XStore Core plugin too? Have you cleared cache? Contact us via form on this page – https://themeforest.net/user/8theme and describe problems in more detail.
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Hey. I am not at all satisfied with theme and the support. I was promised if i am not satisfied, i could get a refund. Please initiate soon.
Hello,
We have already done that.
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Hey Olga You mean refund or the reply on my ticket? Because i see that i have finally received a reply that says that your theme would be getting an update the next week which could bury the problem forever.
Hello,
We gave you reply but you submitted the refund after that and we gave your refund.
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Hey olga, I saw your reply after raising my refund request. But since you are saying that the problem would be solved by net update, i m ok with that. Can you cancel the refund. I seriously didn’t expected the refund process to be such fluent.
Hello,
Unfortunately, we don’t have the option to cancel refund from the author side. ThemeForest should confirm refund from their side. You may try to contact Envato support about this but I’m not sure if they will be able to cancel it.
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