9432 comments found.
Hi team, I have a theme version of 3.7.0 How can I update till new one 3.10.2. I have not updated for long time(( How can I fix it? Thank you.
Hi,
Thoroughly consult https://support.inspirythemes.com/knowledgebase/how-to-update-real-homes-theme-to-version-3-10-x/
Regards
PS: For any future assistance, Please register at our support website and ask your question over there. Please consider renewing your support as it has expired, I hope you understand that providing technical support takes time & efforts which results in a certain cost for business.
Hi! How i can tested import XML-file with WP-All-Import plagin? Do yo have demo-version our theme?
Hi,
You can consult https://support.inspirythemes.com/knowledgebase/importing-properties-into-real-homes-with-wp-all-import-add-on/ with respect to using WP All import with RealHomes
We do not have any admin demo available for such trials. But If somehow RealHomes not works for your import project after purchase: simply reply to this comment or message me directly using email form on my profile page http://themeforest.net/user/InspiryThemes and I will assist you with refund.
Thanks & Regards
Thank You very match!
Fields made with New Form Builder… where are these fields stored? I have looked through the theme/plugin files but cannot locate theme.
Hi,
Fields are stored in database, If you need any assistance: Please register at our support website and ask your question over there, so that we can assist you.
Thanks & Regards
PS: Please consider renewing your support as it has expired, I hope you understand that providing technical support takes time & efforts which results in a certain cost for business.
Hello, my propierties are in México, open map, is available for my country? if i configure mexico city propierty, open map gonna be show correctly?
Hi,
Thanks for taking interest in this theme.
Yes, RealHomes theme and OpenStreetMaps will work fine for México as you can test using this URL https://www.openstreetmap.org/node/62270270 from openstreetmap.
Let me know if you have any further question.
Regards
Hi, Can you point me in the direction to change the responsive breakpoints? I just want the hamburger menu style to come in at 1100px instead of 1140px? Thanks!
Hi,
Please register at our support website and ask your question over there, so that our team can assist you properly.
Regards
Ok done that. Thanks! Will await reply 
Any update on this. Sent a question but not had a reply? Thanks!
I just asked support team to get back to you ASAP.
The pay is for mounth?
Hi,
Theme’s price includes lifetime updates and 6 months support.
Regards
Hi, the theme is amazing. Thank you for such development. May you please guide me step by step through comment on how i can change the map to satelite and offer both as option? Thank you in advance.
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Thanks & Regards
I have to wait again for your answer if i go there and ask the question again.
Hi,
Kindly understand that asking question thorough our support website is the the official way to get support. We have configured the same through support tab.
Regards
Hi thanks, the support is already helping me there.
Hi, is there a way to assign multiple status to a property, I have some properties that are for rent and for sale, whatever happens first, so I want that property to appear on both listings, when I search for sale properties and when I search for rent properties.
Also is there a way to put custom labels on the submit property page? I know how to put those labels on new property/misc. on wordpress dashboard, but my associates are going tu submit properties only on the submit property page and there is no option for that on the submit property page. Thanks
Hello,
Yes, you can definitely assign multiple Property Statuses to each property and the property will be searchable by any of its assigned statuses.
Please register at our support website and ask this question there and our team will assist you adding the options for property label text and color on submit property page.
Thanks & Regards
Hello, I just see that when i go to Theme section on the admin, i get a Fatal Error with this path : one-click-demo-install/importer/radium-importer.php on line 277 .
Do you know how to handle that ?
Thanks !
Hi,
Our support team can assist you with it, Please register at our support website and ask your question over there.
Thanks & Regards
Please consider renewing your support as it has expired, I hope you understand that providing technical support takes time & efforts which results in a certain cost for business.
Hello, thanks for reply, i just renew the support frome themeforest on your theme, cause it was a long time ago i bought it.
But i can’t “ask question” on your support website…
Hi,
I just checked your account on support site and asked a test question, So everything is working fine now.
Please login at https://support.inspirythemes.com/login-register/ and visit https://support.inspirythemes.com/ask-question/ to ask question.
If you still have any issue, simply message me directly using email form on my profile page http://themeforest.net/user/InspiryThemes and I will connect you with support team directly.
Regards
Is there a way to sort the properties alphabetically on the search page property grid? I am using the Properties Search page template.
Hi,
Please register at our support website and ask your question over there, so that our support team can assist you.
Regards
My support has expired. It was alphabetical order until I updated the theme. I should not have to pay $41 for support when the theme update caused the issue. The live site is still running an old version of the theme if you would like to see that it is in alphabetical order. Our development site has the newest version which no longer displays the properties in alphabetical order.
It means your theme was customized earlier as by default it should display properties with respect to published date. Displaying properties alphabetically is something specific to your website and our support team will assist you re-achieve that.
Please consider renewing your support as it has expired, I hope you understand that providing technical support takes time & efforts which results in a certain cost for business.
Regards
I was not aware that it was customized. The only customization I see is changing the text “Default Order” to display as “Alphabetical” so I apologize. I will be purchasing support and reaching out for help.
Hi,
Our support team has replied your ticket but unfortunately the email delivery is failing.
This means you might not have received the response from our support. Please make sure to whitelist our domain inspirythemes.com and our email support@inspirythemes.com.
If you have not received the response then kindly email me directly at usman[at]inspirythemes.com.
Thanks & Regards
hello! i just bought this template and i have a couple of questions. 1st i dont want the log in header bar, is there another way or page link that my asociates can access to upload new properties? i dont what them to access through wordpress dashboard.
2nd the telephone besides the menu, the one in the blue bar, can i change the icon to a custome one, change the color of the bar, and make the telephone clickable so i can add a whatsapp link?
Hi,
1. You can disable the login header bar completely in Dashboard → Real Homes → Customize Settings → Header [ https://jmp.sh/jwnlas5 ].
Your associates can still log in using the default WordPress login page and if you will add them as a Contributor role and restrict the access in settings as explained in the documentation then they won’t access the other sections of WordPress.
2. The user icon displays the image from gravatar.com (which is the default source of profile image for WordPress) but if you like to set a custom image then you can consider using a plugin like the User Profile Picture plugin.
3. You can change the normal phone number in the header to a clickable WhatsApp number by changing the option in Dashboard → Real Homes → Customize Settings → Header → Contact Information [ https://jmp.sh/wURS3We ]
For any further assistance or question, please create a support ticket using the link below and our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Thanks & Regards
Thanks i ended up making a menu visible only to logged users.
A couple more questions, is there a way to add more telephone numbers in the contact page? Also a whatsapp clickable link?
In the property preview grid at the bottom of each house there are icons like garage, bathroom, rooms etc can I add more items In that section? I want to add location or city and other features
Thanks!
also, there are several things that are not translated, for example “Additional details” on the property page, i am using the template in spanish, it should says “Detalles Adicionales” but is still in english, there are only a couple of things that are not translated, in the documentation explains how to translate all the site but not how to translate certain words that are not translated on your theme language, is there a way to do it? i dont mind editing a PHP file, thanks
Hi,
Please register at our support website and ask any further questions there to get help.
Thanks & Regards
Is possible to add the crm contact from the plugin to another crm (zerobscrm)??? Or add that contact as user in wordpress? Or any way to edit the contact form from property to add the external crm fields…
Thanks
Yes,
1. You can quickly replace in-built contact forms with custom contact forms through settings and using plugin like contact form 7 or WP Forms Lite.
2. We are also introducing custom webhooks integration with-in upcoming update using which you can integrate existing agent and contact forms with CRMs like Zoho using Zapier.
Let me know if you have any further questions.
Regards
Hi, I need to develop a real estate portal for multiple real estate agents. Each agent would need its own login and own listing page with logo and contact details of their company. And each agent can only view and edit its own properties in the admin panel. Is this possible? Thank you.
Hi,
Yes, You can create an agency as company for agent as displayed in demo http://modern.realhomes.io/agency/james-estate-agents/ and your agent for example http://modern.realhomes.io/agent/nathan-james/ will be able to login and add/edit/remove his properties.
If you need any assistance in achieving this then Please register at our support website https://support.inspirythemes.com/login-register/ and ask your question https://support.inspirythemes.com/ask-question/ over there.
Regards
Pre-sale questions:
1) Is this theme compatible with the WPAllimport plugin? Can I fully import properties (including google map location) using wpallimport?
2) Can I add custom field to the property page?
3) Again, can populate these new added custom fields when importing with WpAllimport plugin?
Thanks.
Hello,
1. Yes, you can use WP All Import to import the properties in bulk. In fact, WP All Import team has an Add-on plugin for the RealHomes theme.
2. Yes, you can add custom meta-field to each property using the Field Builder feature of the theme.
3. Of course, you can import the newly added custom meta-fields but I am afraid the free version of WP All Import plugin doesn’t allow custom fields to be imported and only Pro version allows the user to do it.
Thanks & Regards
Could you let me know how to add field on header research function? I would like to add fields over 4
Hi,
Consult following documentation resource to add new fields: https://realhomes.io/documentation/new-fields-builder/
Regards
For any future assistance, Please register at our support website and ask your question over there.
Hi, Does this theme has RTL option?
Hi,
Yes, the RealHomes theme is fully RTL compatible for Arabic, Hebrew and any other right-to-left direction languages.
Thanks & Regards
Many Thanks
Hi admin nice theme I like to buy this theme before some question
1.Customer submit there property listing possible ??
2.Integrate paypal payment for customer listing submit form possible??
3.Customer dashboard available ??
Hi,
Thank you for your interest in buying RealHomes theme.
1. Yes, customers can submit their properties as a guest or as a registered user.
2. PayPal and Stripe are both supported.
3. Yes, users have quick frontend dashbaord for properties management. You can check it out by login at any of our demos using the username and password as “demo” and “demo” respectively.
Classic: http://classic.realhomes.io/
Modern: http://modern.realhomes.io/
Thanks & Regards
Hi, Can I change the colors in the header, the orange and the green?
Hi,
Yes, all colors throughout the theme are changable.
Thanks & Regards
Hi, I bought your theme RealHomes – Estate Sale and Rental WordPress Theme today and couldn’t activate the license ( I know it’s a license for one activation )...I try to reach your support but my credentials dont work…So what could I do???
My name JeanPhilippePhotographe
Hi,
You need to register at our support website https://support.inspirythemes.com/login-register/ and ask your question https://support.inspirythemes.com/ask-question/ over there.
If you face any issue in above process, simply message me directly using email form on my profile page http://themeforest.net/user/InspiryThemes and provide your purchase code so that I can check and fix your support account.
Thanks & Regards
Why Classic Feature Properties Carousel on my websit https://moremoredreamhome.com/home/ show only english language but not show on chinese language. Please Help. Thank you.
It solve already Thank you
Good to know.
For any future assistance, Please register at our support website and ask your question over there.
Regards