23242 comments found.
Hi, https://generationarcade.com/ how can i make sure the product boxes are all the same height?Gr
so all titles , prices etc are same are at the same height
Hello, @edo081,
Please go to Appearance >> Customize >> WooCommerce >> Product Images and change Thumbnail cropping as 1:1 Images will be cropped into a square as showing in this screenshot:
Regards, P-THEMES.
Hello, How do I change the color of the selected areas
https://prnt.sc/t16dq4Hello, @rtrmax,
Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
#header.sticky-header .searchform-popup .search-toggle {
color: #fff !important;
}
Regards, P-THEMES.
how to delete the doctors menu ?
https://ibb.co/NjrKVyQHello, @arul99,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Regards, P-THEMES.
Hi,
how to add gap between column, i have 3 column in a row, white background to each inner column setting. can you please help to check it.
thanks.
Hello, @cmc262,
Porto uses the Bootstrap grid system so the column container has padding itself but the visual composer(WP Bakery) grid system column inner has padding.
If you want to use columns with background, you need to add another element with has background color in a column.
This is the only possible way.
Regards, P-THEMES.
How would I use this with a RTL language option? Thanks
Hello, @moneyxl,
First of all, thanks for showing your interest in Porto WordPress.
Porto WordPress is fully RTL Ready/Compaitable. You just have to change/select the RTL language from Wp-Dashboard >> Setting and your site will be change as RTL automatically.
Regards, P-THEMES.
Unable to Set parallax Static background image like This http://pixelcog.github.io/parallax.js/
Hello, @SolidaleInfotech,
Please watch and follow the instructions showing in this video:
https://kb.wpbakery.com/docs/wpbakery-page-builder-how-tos/how-to-add-parallax-effect-to-row-background/
Regards, P-THEMES.
Hello, The Porto theme uses Fast Velocity Minify as a cache plugin. It is all configured following the tutorial for this latest version. However, information appears on the website’s page analysis, for example:
Performance Analysis Remove unused CSS Remove dead rules from stylesheets and defer the loading of CSS not used for above-the-fold content to reduce unnecessary bytes consumed by network activity
The informed CSS is: /wp-content/uploads/cache/fvm/1592343658/out/header-9d75f6e8a48419fd92d1ae73c6d4e46a5e420eb9.min.css
However, this is the CSS minified by the FVM, essential for loading the page layout. What could we have set up wrong? Are we doing it right?
Best Regards
Hello, @edwardponte,
This is not the Theme issue but this is the FVM issue, Please read the below-given threads completely and try to contact FVM support.
https://wordpress.org/support/topic/clear-cache-fvmcacheheader-xxxxxxxxxxx-nin-css/
https://wordpress.org/support/topic/fvm-purge-issue-with-wp-super-cache/
Regards, P-THEMES.
hi.. i need help to config demo of multivendor with dokan with nice home page plz
Hello, @yasserboulanouar,
You can Import Demo Shop 22 which is MultiVendor Design Ready Demo:
https://www.portotheme.com/wordpress/porto/shop22/
Follow this video:
https://www.portotheme.com/wordpress/porto/documentation/installation-video/
Regards, P-THEMES.
after upgrading to last version (5.4) running update plugin crushed the site with this error: Warning: require_once(/home/physiocall/www/wp-content/plugins/porto-widgets/widgets/price_filter_list.php): failed to open stream: No such file or directory in /home/physiocall/www/wp-content/plugins/porto-functionality/porto-functionality.php on line 189
Fatal error: require_once(): Failed opening required ’/home/physiocall/www/wp-content/plugins/porto-widgets/widgets/price_filter_list.php’ (include_path=’.:/usr/share/php’) in /home/physiocall/www/wp-content/plugins/porto-functionality/porto-functionality.php on line 189
any ideas how to fix ?
Hello, @kdani,
Please make sure that you have updated the Theme and Plugins Properly as written in this article:
https://smartwave.freshdesk.com/support/solutions/articles/12000052422--13-update-porto-theme-manually-without-loosing-any-data-
Please take a complete backup of your site before update the theme and also deactivate/delete these three plugins (Porto Widgets, Porto Shortcode, Porto Content-Type) before an update because in our latest theme we have made a new Plugin named Porto Functionality is a combination of these 3 plugins so before installing Porto Functionality you must deactivate/delete those 3 plugins and in our new update also Ultimate addon for Visual composer Plugin is also excluded, the elements which are used in the site of Ultimate Addon we add those elements in Porto Functionality so no need to worry but you can use Ultimate Addon for the visual composer as well it is up to you.
OR
1. Things you should do first:
|. Make sure you have everything up to date (Theme, Plugins, Translations files)
||. Remember to reset ALL cache etc after a plugin or theme update.
|||. Disable all plugins except WooCommerce and recheck if the issue persists
|V. Check the browser dev console on errors (F12, on most if not all browsers)
V. Double-check your own Custom CSS, or Custom Snippets in function.php is causing itAnd also could you please purchase support extension to get further support? Your 6 months of support period is expired from 30/03/2017. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
I’ve fixed it manually – the only thing that does not work now is the WPBakey page builder update. I can click update but it doesn’t.
Hello, @kdani,
Sound’s Good!!!
You can always get the latest updates of the Premium plugins with the Theme update in Theme Package OR You can download the latest plugin from here:
https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
Regards, P-THEMES.
im getting this problem in my console:
DevTools failed to load SourceMap: Could not load content for https://webshop.tomindehoreca.nl/wp-content/themes/porto/js/bootstrap.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
is this a problem?!
Hello, @tomindehoreca,
Can you please contact us via our support system with your site WP Admin Login details so that we will check it for you on your site.
Regards, P-THEMES.
Hi, first of all i would like to thank you for this superb theme. For the search function for woocommerce, can we search in sku and product varitions?
Hello, @azmancs,
You can search by SKU using Theme Functionality, Please completely read and follow the instructions written in the below-given article:
https://smartwave.freshdesk.com/support/solutions/articles/12000059604--29-what-is-the-difference-between-live-search-and-normal-search-and-how-to-use-both-
Regards, P-THEMES.
I have installed this theme first on domain abc.com but now I change the domain name to xyz.com and it doesn’t allow me to login to admin dashboard. Is that something to do with regular licence? I am still installing only on one website. Need a urgent answer please.
Hello, @ausnidhi.
Please read and follow the instructions written in the below-given article:
https://smartwave.freshdesk.com/support/solutions/articles/12000052391--3-transfer-re-use-license-from-test-to-live-site
Regards, P-THEMES.
Hi, I set a class name for an element(Porto info box) which I add on a row’s column and I can not center it. I use the custom class “icon-box-info” on wp bakery css editor but I can not find how to center it. Also there is not any setting from element’s panel.
Any idea?
.icon-box-info{text-align:center;}(but nothing)
Hello, @bill_ch,
Can you please contact us via our support system and share that page and the section screenshot and also your site WP Admin Login details so that we will check it for you on your site.
Regards, P-THEMES.
I did it! Thanks for your time!
Most Welcome!!! 
loves this theme BUT , so annoying you can’t take you live site to a test server to make updates before making them on your live site without causing so many issues with the registration key forcing you into making live updates and changes on a live site… it would be good if ‘LOCAL’ was ignored but the system , ive now got 2 codes for one site becuase i was p*ssed off with going through the process again with support
Hello, @markrday,
Please read and follow the instructions written in the below-given article:
https://smartwave.freshdesk.com/support/solutions/articles/12000052391--3-transfer-re-use-license-from-test-to-live-site
Regards, P-THEMES.
Yes all sounds good on paper, but I’ve tried this three times, twice you contacted me to inform the site was being used twice and I also showed you I had deactivated it from the live site and the test site still said it was being used and you had to change it manually for me, then when I tested the changes and moved it back it did the same, and I had to ask for it to be done manually, today the same, this id is already being used on local , so I gave up and purchased another license….
Hello, @markrday,
I am sorry but this works for all and for me as well, There is some issue at your end only, We have to check it on your site, Please contact us via our support system with both of your sites so that we will check it for you on your sites.
Regards, P-THEMES.
Hi,
The white color class doesn’t have “filter-color” class, I don’t know why. But the white tag looking different than other colors filter > https://prnt.sc/t0o4au
Hello, @2035Themes,
This is because you have not set the Color for White Color attribute from WP-Dashboard >> Products >> Attributes >> Color >> Config Terms as showing below, you have to set the Color for White attribute and it will work for you.
Regards, P-THEMES.
Thank You,
I don’t see the color field. Am I installed a plugin for this? https://prnt.sc/t1vmhx
Hello, @2035Themes,
Please go to Products >> Attributes and edit the Color Attribute and then choose the Type as Color as showing below:
Regards, P-THEMES.
Thank You so Much
My other issue is: I see this on mobile between new products and new products title > https://prnt.sc/t1vio7
Hello, @2035Themes,
Can you please contact us via our support system with your site WP Admin Login details so that we will check and provide you the exact and proper solution for it.
Regards, P-THEMES.
You were previously known as SpyroPress
I bought this template in 2014…. a few years later you completely removed it and stopped supporting it leaving my company in the position of being forced to completely abandon our website as many parts no longer functioned very quickly after you abandoned it.
Many months of work we had sunk into our site at the time, despite your advertising as you do now that you would supply LIFETIME UPDATES were completely ruined/wasted. costing us ££££s.I still have the THEMEFOREST license for the theme called exactly the same thing PORTO and it uses the same main designs.
I still have the screenshots of exactly the same theme designs if you would like me to post those here also to prove what I am saying!
LICENSE CERTIFICATE: Envato Market Item
This document certifies the purchase of: ONE REGULAR LICENSE as defined in the standard terms and conditions on Envato Market.
Licensor’s Author Username: SpyroPress
Licensee: AberdeenDC
Item Title: Porto Multipurpose Responsive WordPress Theme
Item URL: https://themeforest.net/item/porto-multipurpose-responsive-wordpress-theme/5864981Item ID: 5864981
Item Purchase Code: **-64a1-430f-939a-c9b34493b0fa
Purchase Date: 2014-06-10 16:45:07 UTC
Based on the fact you already abandoned what was a reasonably popular theme at the time, refused to refund us or offer any kind of discount to the new theme which was not available at the time you discontinued the old one…
WHAT guarantee if any do I or anyone else have that you won't suddenly just decide to stop developing and supporting this one, take people's money as you did mine... ( I still have the invoices for the THEME FOREST ( original purchase ) and just refuse to refund people as you have already done !!!Hello, @AberdeenDC,
Spyropress and we are the different authors. You should contact Spyropress to get support for the item that you purchased.
Here is the P-Themes Author Profile link we have made this Porto WordPress Theme around 5+ years ago:
https://themeforest.net/user/p-themes
That’s all and clear, If you want to use Porto WordPress Theme on your site then you have to purchase the Porto WordPress Theme having Author P-Themes and you will get the lifetime updates of the Theme as well.
Regards, P-THEMES.
I have created categories and subcategories from my woo-commerce plugin. How can I apply it in my themes mega menu under category link? I want to show all the cats and sub cats in a mega menu.
Hello, @rohitrrpaul,
Please go to Appearance >> Menu >> Click the Screen Options Button on the top right corner of the screen >> Select the Product Categories Option >> Then you will see the Product Categories Menus in the below list to add them to the Menu. http://prntscr.com/fhhvws
Regards, P-THEMES.
I can see only Authors comment and date in screen options
Hello, @rohitrrpaul,
Can you please contact us via our support system with your site WP Admin Login details so that we will check and solve the issue for you on your site.
Regards, P-THEMES.
Hi, I have noticed when I open a shop page an when I click LOAD MORE button something like this happens https://pasteboard.co/Jdkno19.png – I mean those products which show up after hitting up LOAD MORE button are lack of images (thumbnains) as you may see on the printscreen. Do you have any clue what can be the reason of that ?
Hello,
This is not an issue but the Lazy Load issue, Please turn it OFF/Un-Check from Porto >> Speed Optimization Wizard >> Lazy Load and click on compile button and finally check your site after removing the server, site and browser cache, I am sure you will not finds this issue anymore, and it is clearly written in Lazy Load section that:
Disable this option if you have any compatibility problems.
So, your site has compatibility problems with Lazy Load please do not use it.
OR
This may because of the issue, If you are using the cache remove it and deactivate all the third party plugins including the cache plugins and check back after removing the browser cache.
If the issue will not solve then contact us via our support system with your site WP Admin Login details so that we will check it for you on your site.
Regards, P-THEMES.
It was the cause of that, indeed, thanks. So Lazy Load is completely useless feature I have it enabled in JetPack, once disabled everything works fine, so dont use it people (: !
Sound’s Good!!!
Tell me why breadcrumbs may not be displayed in full size? Now: Home->Job Page. Necessary: Home -> All Job -> Job Page.
Hello, @NaumKo,
Please go to Porto >> Theme Options >> Breadcrumbs and turn ON the “Show Content Type Name in Singular” and “Show Parent Page Title in Page” options from there as showing below:
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 15/02/2020. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Thanks for the answer. Tell me, please, could you reduce the price for support at least to 50% of the cost of the topic? Now it’s easier to get another license to get your support. Thank.
Hello, @NaumKo,
Sorry to say that but this is not in our hand but it is in Envato hand you can contact Envato for it.
Regards, P-THEMES.
Hi there,
i have 2 problems. https://imgshare.io/image/N29oGx Problem one: On the mobile version the buttons and the text show up much smaller then the desktop version.(the image below is desktop version) how do i make it look equal? because when i started the template it showed the same sizes for both platforms. https://imgshare.io/image/N29Dwl Problem 2: How can i stretch the second image to be equal hight to the other images?
Hello, @tomindehoreca,
1. Please edit your Home Page and copy and paste the below given CSS code to Page Custom CSS option and check your site after removing the browser cache.
@media (max-width: 575px){
h3 {
font-size: 32px !important;
}
.porto-ibanner-layer {
font-size: 20px !important;
}
}
2. Please edit your Home Page and copy and paste the below given CSS code to Page Custom CSS option and check your site after removing the browser cache.
.porto-ibanner>img {
height: 420px !important;
}
Regards, P-THEMES.
Thanks for the fast reply!
nr 1 gave me trouble with my other h3 settings, so i made a custom font and solved the problem i had. Thanks
nr 2 isnt working sadly the image still remains shorter then the other ones
Hello, @tomindehoreca,
1. Sound’s Good!!!
2. Please contact us via our support system with your site WP Admin Login details so that we will check and solve it for you on your site.
Regards, P-THEMES.
i just found out that this edits the mobile version. I want the desktop version to be edited if possible. thanks in advance
Hello, @tomindehoreca,
For Desktop Version: Please edit your Home Page and copy and paste the below-given CSS code to Page Custom CSS option and check your site after removing the browser cache.
h3 {
font-size: 32px !important;
}
.porto-ibanner-layer {
font-size: 20px !important;
}
Regards, P-THEMES.
Sorry Problem one was solved.
I was talking about problem 2. see image for problem, this problem is for desktop https://ibb.co/9VBNT0pHello, @tomindehoreca,
Please contact us via our support system with your site WP Admin Login details so that we will check and solve it for you on your site.
Regards, P-THEMES.
