157 comments found.
What an awesome design! It would have been even better if you added a LMS into this design. BTW your description says:
“LMS theme has amazing features for creating a course, managing tutor profiles, User testimonials, Course management, Free and Paid Courses, Course Plan, Prerequisites, Courses search, Quizzes, Course Assessment, Accounts, Student profile, Lesson discussions and features for an online teaching platform.”
But to clarify this theme doesn’t come with any of that? didn’t see a register or view course anywhere. That can be confusing.
Thanks
Hi.,
LMS feature is not available in our theme. We will update our description ASAP. Thanks for the notification.
Regards., DesignThemes Support.
The spacing around the demo content is boxy versus the demo that resizes nicely. Please check my site. Thank you. lincolnlearn.com
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
Sent.
hi.,
Ok thanks!!
Your fix worked. Thanks so much!
Hi.,
Thank you very much for such valuable feedback with the 5-star rating and appreciation. This kind of good appreciation helps and motivates us to perform well and deliver better service to customers forever.
Best regards!
DesignThemes Support.
I attempted to upload .woff files to Owly Options but WP says that I cannot “upload .woff files due to security reasons.” How can I upload my fonts then? Thanks.
Hi.,
Please follow the steps to fix this
- https://kinsta.com/knowledgebase/sorry-this-file-type-is-not-permitted-for-security-reasons/
Regards., DesignThemes Support.
The suggested plugins from the link did not work to resolve the issue. Are there other ways to alter the font?
hi.,
Edit your wp-config.php file and add this line and check it out
define('ALLOW_UNFILTERED_UPLOADS', true);
Regards., DesignThemes Support.
Hi, that worked and now I can upload the .woff. Thanks. However, now that the font has been uploaded, how can I select it for certain text/headings, etc.? Thanks!
Hi.,
Go to Dashboard / Appearance / Customize / Typography and select font as your wish.
Regards., DesignThemes Support.
Hi. Beautiful and unique theme. I have successfully installled the demo content. Unfortunately, there are spacing issues throughout the website (e.g. there is a white bar to the left of the logo that I can’t figure out how to get rid of).
I have tried to register my username and email for theme support multiple times but never receive an email to activate. Still waiting. Please help. Thanks.
Hi,
1) Please send your site URL to check this.
2) Please send your purchase code details to support@wedesignthemes.com.
We create a user login and get back to youThank you for your prompt reply. I have emailed you just now my purchase code. Website construction mode has been temporarily taken down at lincolnlearn.com.
Hi.,
It seems that your support has expired on 26/11/2019. Please renew the support and get back to us.
Please refer : https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Note : The theme support expired after 6 months from the date of theme purchase with “Regular License”. After that you need to extend the support to get the support from us except you can get the latest version of the plugin files.
My pleasure to renew! I have completed the renewal. Please let me know next steps.
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
Sent.
Hi.,
Ok thanks!!
Regards., DesignThemes Support.
I am trying to edit this code so I can add my video instead of the video that came in the demo. I can’t figure out where to insert my code and delete the demo video.
Can you take a look and tell me where I insert my youtube video link to replace the vimeo link.
title="Play Video" size="medium" icon_type="fontawesome" iconalign="icon-left with-icon" link="url:%23|title:Play%20video||" iconclass="fa fa-play-circle"]Hi.,
Edit your page and replace video here – https://prnt.sc/sbxhbt
Let us know if you find any difficulties.
Regards., DesignThemes Support.
I copied my youtube link and replaced the entire section your highlighted in the screen capture and it didn’t work. Can you send me a new screen capture with only the part I need to replace with a youtube link in order for my video to play in the section on the website?
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
I tried the test page you made for me didn’t play my video correctly, can you update it with my video link: https://www.youtube.com/watch?v=JxdftIgJEHw&t=2s
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
Hi! I need this link:
NOTE: Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.
Hi.,
Thank you for contacting us.
We cannot verify your purchase code since you don’t have a buyer badge for your comment.
Kindly, confirm the purchase code via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can move forward.
Regards., DesignThemes Support.
Editing blogs, I am concerned about editing blogs. It seems like you have to edit code to write a blog. I am using the ones leftover from the demo import. Is there a way to use the page builder when writing blogs?
Also, how do I access and edit the footer? I can’t figure out how to change that content.
Hi.,
1) You can use shortcodes to display blog – https://prnt.sc/s78bh8 Can you please more specific on your query with some screenshots / videos. So that we can get a clear view and help you.
2) Go to Dashboard / Footers and edit footer content there – https://prnt.sc/s78aim
Please refer our documentation for better understanding – http://docs.wedesignthemes.com/article_entries/vc-footer/
Regards., DesignThemes Support.
Hello, I’ve a presale question ! Can i see a screenshot of the tutor dashboard to see how he can manage/follow student progession (course completion, test, quizz answer?). Is there an internal messagerie where tutor and student can communicate? Is it possible to manage group of students ? Thanks for feedback.
Hi mateoz.,
Sorry our owly theme does not have the options that you have mentioned. But we do have other themes like LMS, Kalvi, Elearni which has the options of course completion, test, quizz answer, etc and many more.
If you need to view the backend demo of all the themes, you can request it from these links. Please have a look.
http://support.wedesignthemes.com/request-demo/Regards., DesignThemes Support.
We have purchased the owly theme. We have installed the demo content successfully. However the images are blurry.
Also, I tried registering for the support panel but it didn’t get any email.
Hi.,
Thank you for contacting us.
Please refer the screenshot : https://prnt.sc/rycdmz
NOTE: Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.
Thank you, we look forward to helping you!
I’ve uploaded the logo using the documentation,
(Appearance > Customize > Site Identity > Logo & Site Identity)
But it still loads a title, more over the issue is still not fixed for which I contacted you earlier. See the screenshot: https://i.imgur.com/qFEeWtk.png
I’m genuinely unhappy with this theme and the support. The site doesn’t load smoothly on the mobile too.
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
Are we any closer to getting a resolution? It’s been 7 days.
Hi.,
Your issues has been resolved. Check it out – https://prnt.sc/rzpg71
https://samuelwilson.in/Regards., DesignThemes Support.
The issue hasn’t been resolved.
1. I followed your documentation and it didn’t change the title to logo, and as you’ve done something to put the log there, and now when I want the title back, the documentation again isn’t working, it’s not changing the logo.
https://i.imgur.com/QRgOaVb.pngDo you have a broken theme or a bad documentation?
2.
Do you call this a resolution?
https://i.imgur.com/DOgfLFf.pnghow can i reactivate the original accordion element in WPBakery?
i ask this because toggle is inactive in mobile screen but working on desktop
Hi.,
Kindly give us the exact details of the issue with some screenshot for better understanding.
How do I replace that owl that pops up everytime I change pages? I can’t find the option to change that to my logo?
Hi.,
If you want to change this image – http://prntscr.com/rn5376 ?
Then, Get into Admin Panel > Appearance > Customize > Additional CSS > Pasted the below css code inside the text area > Save All.
#owl { background: url(your image url); background-repeat: no-repeat; background-position: center center; background-size: contain; }
#owl:before, #owl:after, #owl div { display: none; }
Note: If you still have any issues, Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes So that, we can check and have a clear look from our end. Then we’ll help you get rid of it.
It worked perfectly. Now I still can’t find how to edit the footer? I have looked everywhere and I am using this doc: http://themessupport.com/documentation/doc/owly/
I still can’t find how to edit the bottom of page, how do you edit or find the section to edit the footer?
Hi, has it a html files ?
Hi.,
Thank you for your interest.
Sorry, We do not have an HTML version of Owly theme.
Regards., DesignThemes Support.
pre purchase question: is your theme support RTL languages?
Hi.,
Thank you for contacting us.
Our Owly theme does not support RTL language.
Regards., DesignThemes Support.
The download package didn’t come with directions. How do I access the instruction manual? Also, I can’t find the demo content button. Please help? I am still waiting for the email to log into the support center. Nothing yet.
Hi pdiddy2aop.,
Kindly refer the below links for a demo install
1) Make sure your server matches the theme PHP value requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/ 2) How to install the theme http://docs.wedesignthemes.com/dt_articles/how-to-install-theme-via-wordpress-dashboard/ 3) How to import demo data using Unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/ For more details kindly refer the below theme documentation http://docs.wedesignthemes.com/owly/Note: We have sent the support Forum Login details to Your registered mail id. Please have a look.
Regards., DesignThemes Support.
When I change the site colors, there isn’t an option to change the menu bar’s color as well. How does one do that?
Hi pdiddy2aop..,
Kindly mail us your FTP and WP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes . So that we will check the issue and fix it ASAP!!.
Regards., DesignThemes Support.
Dear author, Greetings.
I want the following functionality, please advise if it is possible with your theme.
1) In the front end, the user role (instructor) can create quizzes from our (pre categorized) question bank and send them to other user group (student).
2) Once candidates submit the test, the result should be emailed to both, the instructor as well as the student.
3) Everything should be in front end.
4) Quizzes will be free. We will charge only to the instructor to create tests. There will be packages for instructor with limit of students they can send quizzes.
5) There will be no courses. Only quizzes.
Please advise if this can be done with your theme.
Thanks and regards.
Hi.,
Thanks for the interest!!
The above points are possible with our Kalvi theme. You can go with https://themeforest.net/item/kalvi-lms-wordpress-theme/22463442?s_rank=1
1) An instructor can create quizzes from question bank and they assign any students to those quizzes 2) It’s possible with our theme. 3) We don’t have frontend dashboard, but we have separate admin area for an instructor. 4) An instructor can manually assign the course to students 5) You have to create atleast one simple course to use theme workflow
Regards., DesignThemes Support.
We have purchased the owly theme. We have installed the demo content successfully. However, the content on mobile (homepage) looks messy and blank white. We have already send you an email to fix the mobile issue. Please revert back to us asap.
Hi.,
Your spacing issues are fixed in mobile view. Kindly refer these screenshot – https://prnt.sc/r3vnwz , https://prnt.sc/r3votm , https://prnt.sc/r3voxe , https://prnt.sc/r3vp5x
Is this okay for you? Otherwise, Please be more specific about your issues with some screenshots/videos to support@wedesignthemes.com so that we can check and let you know asap.
Regards., DesignThemes Support.
Hi I am interested in this theme but I have a few questions before buying please. 1. I need online and real courses which means i will need directions / address or map to find venue of where class will be. Is that possible? 2. can online and non online course be presented together or filtered (As a 1st category but have sub categories too?) 3. can we have a calendar view of courses? 4 will home page work with multi lingual? 5. can i access login area to see how it is? 6. how do online course work? is there all included theme or do we need to add extra plugins to run quiz, video, chats … 7.is colour coding CSS flexible? i.e. easy to change theme to logo colour?
thank you Isabelle
Hi.,
Thanks for contacting us!!
The above points are possible with our Kalvi theme. Also, no need to add any extra plugin, it’s enough our theme recommended plugins.
https://themeforest.net/item/kalvi-lms-wordpress-theme/22463442?s_rank=1Regards., DesignThemes Support.
Hello, I purchased your theme a while ago and I really like the robustness of the design from demo import! Very nice! Although I am having a difficult time with load speed, especially on mobile devices. Actually most of the website doesn’t load on my phone. I tried to register for your support forum but it won’t let me create an account (not sending email). Could you please help me with my website load speed (especially for mobile)? It would be much appreciated!
Hi.,
Please send your issues with some screenshots/videos to support@wedesignthemes.com so that we can check and let you know asap.
Regards., DesignThemes Support.
Trying to register on your website for support but no email received with account details. Please help.
Hi meherbala.,
Thank you for contacting us. We have sent the support Forum Login details to Your registered mail id. Please have a look.
Regards., DesignThemes Support.
