4424 comments found.
Hello I want to buy your theme right now, i’ll like to know if there’s an android or ios app version available? thanks
No, there no app available right now.
Hi,
How to install the update version without losing/affect existing files and settings?
Please let us know how to do the process correctly.
Thanks and best regards Rita
please contact https://help.designinvento.net/support/
hi team. i can not install the theme. which theme Builder should i use. Elementor or WP bakery builder. im confused.
we recently added elementor support but demo sites are under conversion yet. you can use wpbackery to import our prebuild layout. for further assistance please contact support channel here https://help.designinvento.net/support/
Hi Team
Many thanks for the good work. nice theme with loads of feature.Need your help. I am not able to change admin e-mail after installing demo. Not receiving confirmation mail. Thanks for the support
Hi There, Please contact here https://help.designinvento.net/support/
Not appear in the last version: “go to classiads dashboard -> content fields -. delete unwanted content fileds” could you give me an orientation to disable: Listing Extra Details
Also, when i select package only show login form but not to buy in woocommerce gateway, It is associated in products listing
Hi there, please contact here https://help.designinvento.net/support/
I sent a ticket right now
dont buy this usless theme. you will keep running behind author to solve this issue. solve that issue. each and everything having technical fault in this ulsess theme.
you are abusing the system as of your purchase has been refunded already, i am reporting to envato you are still using our item http://hosting.dgserve.com/
i gave you access. delete your “theme”
why we would, we don’t access any site other than our customer.
Hi, 1.Is there a way to change the unpaid status when a coupon is being used to pay for the listing 2. is there a way that the user can edit the listing before woo-commerce payment has been made? Currently it goes to checkout and then the user cannot edit the listing?
Hi there, are you a purchaser?
Im working on a site for a client of mine. But she doesn’t have the purchase code and the pervious company bought theme. Very long story. But I was hoping you could just guide me in the direction of where I could fix these issues please.
Is there a place I can find out about the progress on a ticket?
Ticket system works as per queue, so soon as your ticket reach at top of the queue it would be processed.
4 days no response on an existing ticket? Pls can you help
Hi there, its Sunday 1:25pm here support team will be available tomorrow 11am to 7pm +5 GMT
Cool, so does that mean my ticket will get looked at today??
not today but tomorrow. its Sunday 2:25pm here right now
Hi, it’s now been 7 days. Pls can my ticket get checked. My site was updated and changed and now elements aren’t working. My clients arnt happy!
ticket id please
12462
hi there, sorry for delay, your ticket was forwarded to technical team. would be addressed shortly.
Thank you
I have a pre-sale questions, i try to register but not allow, could you give me and demo user (demo/demo not work properly)
hi there we are currently updating demo sites for new release, please contact here facebook.com/designinvento/
Does your theme support this plugin
https://codecanyon.net/item/digits-wordpress-mobile-number-signup-and-login/19801105Also please give me demo username and password to check ad post system
Thanks
not tested
Hello, is it possible to restrict a chosen ads category (for example “cars”) only to a chosen users? So that in a category “cars” only “user01” and “user02” can post their ads?
no, custom work required
Do you have an email dedicated to pre sale?
please contact https://www.facebook.com/designinvento/
guys, I wrote you on messenger, but without any answer
Cuando van a publicar la nueva version en Envato?
hi author, i was going to purchase this theme today, But now I doubt whether this theme is right for my work. Because the reviews of this theme are not good. Can I have this theme on a 7 day trial?
Hi There, I am sorry but there is no trail, user reviews are based on their opinion, you can visit our demo sites to check how classiads would work.
ok then, i am going to search another theme. thanks for reply
You are welcome
Every 2 or 3 days I would write to you in the support ticket and you would tell me that today, tomorrow … it will be solved. This is not ok !!!!
If today we do not solve the problems of the website, I will give up this and ask a refund from themeforest. It is impossible to wait more than a month for these solutions !!!!!!!!!
Hi there, support team is just back from weekend would check your issue shortly.
Shortly ? on 17.06 you write me “hi there, sorry for delay, issue will be addressed today (https://themeforest.net/comments/24557658)"
I hope new update will more better (even 5 months already passed – no more update is coming)
I have been reading a lot of negative comments, Im still hoping I get a fast reply about my problem.
When I downloaded the theme, I wasn’t able to get the classiads options, & templates on the dashboard, I am able to install the necessary plug in however, went to the dashboard, I realize I have to Upload Maximum Filesize, fix PHP Maximum Input Vars, PHP Maximum Execution Time, I am able to do all except for the execution time because I am using a shared/business server. As i am still finalizing the layout of the website, I am not gonna purchase a VPS or dedicated server yet. How do I fix this problem? Plus everytime i click on my website it mentions API key? how do i make this go? Please reply asap as I am loosing a lot of time. Thank you. I really love the features and its perfect for my requirement but the installation is very complicated. I just need help to be able to run this theme ASAP, i already sent a ticket but i notice, people in comment section gets faster responses
already responded!
where to? I didnt get any response
response has been provided on your support ticket#12269 3 hours ago
I didn’t receive any reply ..how do i check it? no notification on my email
i already found how to install on the demo. I will send a ticket for other support
I’m starting to be very desperate, I already downgraded my wp version to be compatible with this theme, uninstalled and reinstalled theme, plugins , fixed all requirements for Upload Maximum Filesize, fix PHP Maximum Input Vars, PHP Maximum Execution Time. I was able to set up the demo theme but I’m not getting still the classiads options on my dashboard, I need to change currency and other settings. I’ve already spent so much time just to figure out this theme instead of working on my website!!
I don’t see the visual composer plugin, All in one wp migration, now that I downgraded my wp version to 5.1 I can’t activated Taxonomy Terms Order and WooCommerce
No need to downgrade, please contact via support channel, this is not a suport forum,
I need help ASAP!!
Our support timing is 11am to 7pm +5 GMT Monday to Friday, Our response time can be up to 2 working days depending on ticket queue
HELLO!?? please help….single listing enable bidding and contact option on front end but its not showing in the website…! Can you please help with this, its such a long time im addressing this issue
also upgrading an ad is an issue, the box gets frozen..user have to refresh the website to get out of the option
Hi there, i can see your ticket in queue, support team will reapond you as soon as possible. Thank you for patience.
need reply ASAP Please!!
Just want to thank the team for working to fix the problems, got all my concerns fixed! Also to Muhammed who helps me with the issues. It is a very good theme with a lot of features inside
Hiiii…I cant message the support. Please help my site is having issues, need support please ASAP. I cant message Muhammed.
Hi I am helping a friend installing but when importing demo it sai error with 404
the plugin classiads templete and importing of demo not work !! why ?
Please contact support channel
Unfortunately, I did not benefit from technical support while it was activated And now I am an old buyer and I knew how to do a demo but I couldn’t find it Can you answer me if it’s still available?
Unfortunately, I did not benefit from technical support while it was enabled Now I am an old buyer, can you help me with a link that solves the problem?
You can still submit ticket here https://help.designinvento.net/support/
I can’t send a ticket Does this mean that I have to renew the subscription to support?
You can send ticket even support is expired but you would need your purchase code
There is no response from technical support, please help me to know Where is the demo and how i can install classiads template?
Hi there, its sunday, support team will be available in working ours, while you can visit installation guide https://help.designinvento.net/decumentation/classiadspro
Thank you designinvento, i reply on the ticket with the cpanel details ! Thank you
