446 comments found.
Dropping by to let you know I opened a ticket, thanks.
Hi OtstottDesign,
Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!
Hi, How to make make top menu available for mobile view? We have a language menu to switch between 3 languages. Or if we give some important menu in top menu its not showing in mobile version. so how to show it in mobile view. Or any menu option for multi language news website?
Hi ayyappancs,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Hi, Why no Whatsapp share button in articles mobile view? Do I need to add another plugin for that?
Hi ayyappancs,
That is high on the list of updates and will be added soon.
I am unable to activate theme…. Showing error for username… while i submit my username and the licence key. But not activating.
Hi yashoraj,
The theme itself does not require activation, but you can find the activation instructions in the Zox News documentation in the Theia Post Slider and Reviewer Plugin sections.
If you have any other questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Does the theme have infinite scroll or the user will have to click read more button to see more posts? Do the images have the lazy load feature? Also, is there a list on which features will be added in the next update?
Hi aaronlobo,
The theme does have Infinite Scroll, but it requires a trigger with the button. If you are referring to an Infinite Scroll without the trigger, that is an option I plan to try to offer in a future update.
Yes the images in the middle section of the homepage have the lazy load feature.
I plan to include Child Themes for each of the different layouts so customers can more easily customize the demo installation in the next major update.
How can I get the sidebar to show on the left side and on top on mobile?
Hi Toperati,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Thanks. I added a ticket a few hours ago. How long does it usually take for a response?
Hi Toperati,
Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!
Awesome. Thanks! Looking forward to your response!
I liked the front page but I am not liking the parallax ad in posts neither do i like the layout. I also see you state 14 Post Layouts – Choose your own stunning post layout for all posts, or for individual posts. Where can i view them? That way i can make sure that this theme works for my upcoming blog.
Hi aaronlobo,
The parallax article ads are optional and can easily be disabled.
And you can view the article layouts in any of the demos via the Features > Post Templates menu.
Hello I am very interested to buy this theme but I want to test before apply on my production site, my question its: If I buy this theme, can I install first on: testing.mysite.com and after all our test are correct, Install on mysite.com???
Hi sashell,
Yes, as long as you use the theme on the same domain, you can install it on multiple subdomains.
Hello,
I have to insert a shortcode in the header, I inserted it in “Top Navigation Custom HTML” I think it is the only place to insert it in the header.
It happens though. that when I look at it from the front end I see the shortcode code and not what needs to be shown. Can you tell me how I can solve it?
Thank you
Hi WOODYP,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Please how can I update the theme without taking off my previous settings please how answer me
I have the same problems with this
v1.07.0 update messed my blog. Permanent dark mode simply does not work. And in toggle mode I have to click each time I load a page to make it dark. In the previous version it was nice just to click once the mode you wanted and it would remain like that even when loading a new page. Also, the moon logo and the magnifying glass logo now look too big in mobile mode, as well as text in posts.
Is it safe if I reverse the theme to the previous version without getting further issues?
Hi Answer11,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
v1.07.0 update messed my blog. Permanent dark mode simply does not work. And in toggle mode I have to click each time I load a page to make it dark. In the previous version it was nice just to click once the mode you wanted and it would remain like that even when loading a new page. Also, the moon logo and the magnifying glass logo now look too big in mobile mode, as well as text in posts.
Is it safe if I reverse the theme to the previous version without getting further issues?
Hi pepenator,
You likely didn’t update all of the theme files and/or did not clear your WordPress cache. Either way, please submit a ticket at the Support Center and I’ll take a look at this for you.
Hi, do i need to do something to be able to use the latest update or is it automaticly updates?
Hi hashtaghaber,
If you are using the Envato Market plugin, you can easily update the theme. If not, please refer to the Updating The Theme section of the theme documentation for information on how to update the theme.
Thanks
You’re very welcome!
If you have any other questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
I have not gotten any response from the support
Hi Answer11,
I’m not sure when you submitted your ticket, but if it was in the past 2 days, I don’t typically answer tickets on the weekend. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!
Hi, great theme! Is there an option to sort all the featured posts manually in the Featured Post Section at the top of the homepage? The default sortorder is publishing-time. Thanks
Hi mopohh,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
why is when strolling down my website the header menu follow it how can I fix this problem and can I make it a web sticky like the web sticky
Cover web sticky
And can I create a customise header if yes how can I add it were can I add it.
Hi Answer11,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Hi, does your theme full the featured image of a YouTube video and use as featured post image? Thanks
Hi jcmb17,
While you can replace the Featured Image on the post itself with the a YouTube video, you will still need to upload a separate Featured Image that will be displayed wit the post around the site, like on the homepage.
I just purchased but for some reason, the colors and options aren’t changing when I save. The pink is still there and your dummy logo although I changed it.
Hi pswebpros,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Hi there,
Please add given features to theme:
1. Please enable SEO by Yoast Support including Breadcrumbs Styles Activate breadcrumbs, a powerful SEO addition to website, with a single click in SEO using Yoast plugin and it will automatically appear in the right place with the right styles.
2. This theme supports Font-awesome fonts.Instead of loading fonts from font awesome server include them locally and loading from local server for greater page-speed.
3. Enable Lazy load for images using low quality placeholder
4. Exclude Duplicate Posts Everybody knows, and Google, in particular, that duplicate content is bad. Avoid having duplicate content on your homepage by excluding featured posts from the main archive with a single click.
5. Infinite Load using the new REST API for instantly fetching posts, which is the fastest way to dynamically load posts in WordPress.
6. Post Reading Time: Easily add post reading time to encourage your users. The reading time is calculated automatically based on the average reading speed of an adult.
7. Super-Fast Enjoy the fast browsing experience with performance optimization. Please check this theme with the Query Monitor plugin to avoid excessive requests to your database.
8. Mega menu will not slow down your website, as the content is requested dynamically, only when a user hovers over the parent menu item.
Hope you will add these features to this theme.
As soon as these features will added to this theme. Immediately I will give you 5-star Rating and good review with kind appreciation.
Best regards and have a good day ahead!
Hi TechBrown,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Please I have a question but I don’t know how to explain but only with screen shot of what I’m saying so that you can understand please how can I send screen shot please
Hi Answer11,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Hi, MVP,
General question: Have you considered adding layouts optimized for affiliate sites? For example:
https://www.carbibles.com/ https://www.carbibles.com/best-garage-floor-mat/Hi Kwame,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!