9432 comments found.
Hello Sir! Is it possible to have Rent houses in one currency, and Sale houses in Dollars currency ? I need different Currency in different categories.
Hi,
Website can display one currency at one time. Upcoming update is coming with a currency switcher support for multiple currencies but you will need to get your website customized to display currency based on category.
Let me know if you have any further questions?
Regards
Need Help with Fullscreen Template – There is a Black Banner After the Image – Flexslider
Hi,
Provide your website URL and we will try to assist.
For proper support, Please register at our support website and ask your question over there.
Regards
PS: Please consider renewing your support as it has expired, I hope you understand that providing technical support takes time & efforts which results in a certain cost for business.
Thanks a lot for reply – Its the black banner under the image> https://immo369.de/property/wohnung-mit-panoramablick-auf-das-meer-und-brijuni-peroj-2286/
Hi,
You can make it entirely black or white using the following CSS code in Additional CSS box (Dashboard → Appearance → Customize → Additional CSS).
.property-head-wrapper {
background-image: linear-gradient(black,#000) !important;
}
Simply, change #000 with #FFF to change it to white.
Please let me know if you have any other questions.
Thanks & Regards
Thanks a lot, but sometimes is the price and name inside the picture and sometimes under. Here is the correct place inside: https://immo369.de/property/im-zentrum-von-pula-steht-eine-renovierte-wohnung-zum-verkauf-2261/
Hi,
Actually, the first property shared in your first message has the image which is not meeting the recommended dimensions and it is showing space under the image as shown here: https://jmp.sh/zHN8PZr and the other property’s image is fine and not showing any blank space beneath ( https://jmp.sh/WL53Jd3 ).
So, if you will use the code I sent you before then it will apply a black background behind the title and the price section and remove the gradient color. However, you should also consider fixing the images uploaded and resize them accordingly.
Please let me know if you have any other questions.
Thanks & Regards
Thanks for the feedback, yes I recognise that the size and format is the problem. I delete the one picture, but nothing happens. Do you have and code, to zoom or crop the picture > its hard to realise every picture to be the same format. Thanks
Now its solved, every price is now under the picture. Also I changed the Title to blue, because white on white it doesn’t work 
For everybody with the same problem:
.property-head-wrapper { background-image: linear-gradient(white,#FFF) !important; }
.rh_page__property_title { text-align: left; color: royalblue; }
Thanks a lot 
Hi,
For any future assistance, Kindly register/login at our support website and ask your question over there.
Regards
Hi there, I have a fresh install wordpress and I install the realhomes themes including the child theme. Upon activating plugins, one of the plugin cannot be installed. Its RealHomes Property Expirator plugin. How can we activate it?
Please check the screenshot: https://snipboard.io/cYIxoF.jpg
Link of our website: http://www.new.tonybransdonproperty.com.au/
Hi,
Sorry for the inconvenience, We will improve related interface in upcoming update. This plugin is a paid addon that is why it is not being installed automatically. You can get it from https://codecanyon.net/item/realhomes-property-expirator/25974343
Regards
Hi There, I translate my website into french but i have noticed that some parts of the website(homepage, search, .) are not translated. Do you have any idea? Thanks,
Hi,
Those strings are coming form homepage metaboxes and search related customizer settings so you can translate those directly from those settings.
Related Documentation: https://realhomes.io/documentation/homepage-settings-modern/#homepage-settings-modern and https://realhomes.io/documentation/properties-search-page-modern/#step-2-search-form-layout-show-hide-and-drag-drop-fields-with-search-form-labelsFor any future assistance, Please register at our support website and ask your question over there as that is the proper way to get our support.
Regards
Hey. I use your theme to create a real estate agency website. The site will be in 2 languages, English and Russian. For multilingualism, I use the Polylang plugin, for localizing the site and theme – LocoTranslate. There is a problem, the search form does not work on the site. Search page: http://olympicroom.com/rezultaty-poiska/ Page property: http://olympicroom.com/investiczii/
Hi,
PURCHASED tag is not being displayed with your username. So, If your client purchased the theme then ask him for purchase code and use that to register at our support website https://support.inspirythemes.com/login-register/ and ask your question https://support.inspirythemes.com/ask-question/ over there, so that we can assist you.
Thanks & Regards
Hi this is URGENT, i’m in contact already with “Usman” (from your Team), can you inform him that after he has made the changes we can no longer view our site correctly? the layout is a totally different and the properties (in some pages) are no longer visible thanks.
Hi,
I have found your ticket and noticed you are already in contact with me. The issue happened is not due to the changes I had made.
I am inspecting it and let you know by replying to your ticket.
Thanks & Regards
Trying to create a German translated property. I get no URL.
When I preview the page I get “Auto Draft” as a title.
Also an error on edit: “Updating failed. Es wurde keine Route gefunden, die mit der URL und der Request-Methode identisch ist.”
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Thanks & Regards
I cannot believe this! My support has expired! I am still expecting a response for a ticket opened several months ago. The team member even responded to me that he/she forgot it! For god’s sake!!!
Hi,
It looks like our emails are not going through to your inbox.
Kindly make sure to whitelist our domain “inspirythemes.com” and our email “support@inspirythemes.com” because our support team has responded to each of your tickets.
Regarding your current problem, please install Classic Editor plugin to resolve the Updating failed issue because there is some issue with the REST API of your website.
Thanks & Regards
I am sure you have. https://imgur.com/Q6UnZ0n
Now the problem is that when I publish or preview a page translated in German it auto-directs me to the main page https://solidestate.gr
Hi,
It looks like you have selected to hide the content for German language completely in WPML Settings shown in this screenshot: https://jmp.sh/Y0R2pPI so please remove the shown selection in Dashboard → WPML → Languages and try to publish the page again.
Thanks & Regards
Thanks a lot!!! It worked!
After updating the theme to 3.10.0, settings for Contact page can no longer be found in the admin area. Am I missing it somewhere?
Hi,
We have moved page based settings to page’s metaboxes. So simply edit contact page and you will have those in metaboxes. For more details consult https://realhomes.io/documentation/contact-page/#contact-page-settings
Regards
For any future assistance, Please register at our support website and ask your question over there.
I do not see the metaboxes inside the edit page. Is that because the site is still on WP4.9.15 and not WP5.4 series?
Consult https://support.inspirythemes.com/knowledgebase/how-to-update-real-homes-theme-to-version-3-10-x/ and make sure you have updated your website properly. Also take a backup and update WordPress version afterwards.
For any future assistance, Please register at our support website and ask your question over there.
Now with Easy Real Estate plugin installed, Pages or Posts return blank. Is the plugin compatible with WP 4.9 or does it require 5.4?
Why are you not updating WordPress ?
I use theasys iframe but it does not work. Must I use only v tours from ipanoramma?
Hi,
If you don’t like to use a premium service like matterport.com then you can use iPanorama 360 plugin.
For any further assistance or question, please create a support ticket using the link below and our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Thanks & Regards
The theme is beautiful! compliments! I wanted to know how to change the translation of the call action form on the home page? “Let Us Call You! To help you choose your property”
Hi,
Thanks for appreciation.
Edit your website’s homepage, Go to [Homepage Settings] metaboxes and open [Slider Area] tab then choose [Contact Form Over Slider] option. You will have [Form Heading] string field below that you can change to your desired string.
Related documentation: https://realhomes.io/documentation/homepage-settings-modern/#7-display-a-contact-form-over-slider
Regards
For any future assistance, Please register at our support website and ask your question over there as our official support place is our support website.
Hi, I have problem with adding new property.
After publish, my property is saved as a draft. All property features, property type, property location are empty, although I selected them. Why is this happening?
Hi,
Clearly something wrong is going on, Please register at our support website and ask your question over there including your website access details so that we can quickly look into it to resolve it.
Let me know when you have asked the question through our support website, so that I can give it priority.
Thanks & Regards
Hello. 1. all images can be uploaded to S3 bucket? 2. can i add or edit all forms when i try to add new house or apartment? 3. if i want to share some information, how a can add any API?
thanks
Hi,
1: You can use a plugin like https://wordpress.org/plugins/amazon-s3-and-cloudfront/ to move your media files to Amazon S3
2 and 3: Your questions can mean different things, Please explain your exact needs and I might be able to guide you.
Thanks & Regards
Can I create a new user type (except the agent and the agency)? Something like potential buyer user type. thanks
Hi,
You can use plugin like https://wordpress.org/plugins/user-role-editor/ to create custom WordPress user roles and If you know WordPress programming then you can also customize RealHomes for your business needs.
Regards
PS: For any future assistance, Please register at our support website and ask your question over there as officially we only provide support through our support site.
Hi,
I’m looking to buy this template, but I want to know the following.
1. Can I remove the agent / signup / register / login options.. because It will be uploaded by one person managing the site and not outsiders..
2. Not all property listings will have a google map location.. what happens if there is no pin for some?
3. Is there a demo for the backend to know how easy it is to create new properties and delete old..
Thanks..
Hi,
Thanks for taking interest in this theme.
1. Yes you can disable login and register functionality.
2. You can hide map for a property if you want.
3. There is no admin demo available but you can check screenshots provided below preview image on https://themeforest.net/item/real-homes-wordpress-real-estate-theme/5373914
Let me know if you have any further questions.
Regards
One final thing, With regard to the google maps integration, do you have updated documentation I can go through to see what I need to have.
You can check the related documentation at https://realhomes.io/documentation/google-maps-setup/
RealHomes comes with OpenStreetMaps support by default.
Let me know if you have any further questions.
Regards
I would like to buy this theme. But concerning with Google Map integration, I can’t create an account for google cloud platform because Google doesn’t support our country (Myanmar) for that type of account. But, I can create Google Map API key without account activation.
So, what problems may I face if I use this theme without google cloud platform account?
Hi,
Google Cloud platform account is required to get an API Key for Google Maps.
If you don’t use Google Maps then you will have an alternative map service called Open Street Map that will be activated upon installation on your website.
Regards,
can i white label the back end?
Hi,
Yes, there are many plugins available free or premium on WordPress repository which can help you to white label the backend.
Thanks & Regards
Hi, When we connect from google or facebook, the profile image is too large in mobile and the title and the submit button cannot be read. Is there a solution for that. Screenshot: https://snipboard.io/p9Hxwv.jpg Thanks.
Hi,
Please share the URL of your website so that I can check this mentioned concern.
Thanks & Regards
Thanks, I am checking it and get back to you shortly.
Hi,
Add the following piece of CSS code to Additional CSS box (Dashboard → Appearance → Customize → Additional CSS) to adjust the size of the avatar.
.rh_menu__user_profile img {
border-radius: 75px;
width: 38px;
}
For any further assistance or question, please create a support ticket using the link below and our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Thanks & Regards
It’s much better, thanks
For any future assistance, Please register at our support website and ask your question over there.
Regards
Hello, do you think to add multiple choice in the filter? I think on first three fields will be enough, but if every field is choiceable to be or not to be will be great!
Regards
Hi,
We are bringing such enhancements in upcoming updates.
Regards
I have a problem to pay online, because card not excepted. Is there any offline mode I am from India
Hi,
No, there is no offline mode to pay for it.
Thanks & Regards
Payment with skrill
Hi,
Themeforest ( Envato ) currently accept Visa, Mastercard and PayPal for subscription payments.
Unfortunately we are unable to accept any other payment methods (eg: Skrill, Envato Market credit & earnings, Invoice billing etc) at this time.
Regards