1954 comments found.
HI,
In instagram feed, the message “This endpoint has been retired” often appears. Pictures are then not displayed.
How to eliminate this error?
Hello,
Thank you for your feedback. Facebook has updated the Instagram API. Our developer is fixing it. We will release a new update soon to fix this issue.
Thank you
Item supported with Dokan multivendor? Can I make vendor list?
Hello,
Unfortunately, we didn’t test this theme with any multi-vendor plugin. Some of our customers have confirmed it worked well together, but with the default style only.
Kind regards
Does the theme support WooCommerce 4.3 yet?
Hello,
Yes, this theme is fully compatible with WooCommerce 4.3.0.
Kind regards
hello
we have enabled the paralax homepage version of your template but the actual problem we are facing is the fact that when entering to it through smartphone the row images are not adjusted properly to the phones screen . is there a way to make it adjustable?
kind regards
Hello,
Please open a ticket on the support site. Our supporters will help you check this issue.
http://uix.ticksy.com/Thank you
Hi there, I was wondering if it is possible to change the default icons (cart, login and wishlist) to a typographic menu like my default menu on the left: www.fauatelier.com. I already created the menu and have set it as secondary menu but it just doesn’t appear anywhere. Many thanks in advance!
Hello,
We’re afraid it is not possible without customizing the header template. You can use a child theme to customize the header template file.
Kind regards
Hello, i would like to know if it was possible to change the way to choose the size for one product. Because now, the client have to choose his size to see if the product are in stock or not. i would like something that the client knows directly wich size are available when they click on the product. Thanks for your help.
Hello,
We’re sorry but this is the default behavior of WooCommerce. We can’t change it in the theme.
Thanks for your answere, i understand, do you know a plugin that can change it ?
We found this tutorial to display the variation status, but we didn’t test it. You can try this solution:
https://pluginrepublic.com/display-stock-variations-unavailable-woocommerce/Thank you
Thanks a lot for your answere !!
Hello, how do I fix this? It was displayed at one time.
Hello,
Recently, Facebook updated the Instagram API and it cause the old code stop working. Our developer is working on it to implement the new API. We will update the theme soon to fix it.
Thank you
I am setting up an ecommerce site for my wife and wish to use WP Easycart. We really like the look of your theme and its features and are considering purchasing it. However though you mention that WP Easycart is compatible with the Sober theme, on looking into your documentation, understandably what I see is Woocommerce everywhere. So my question is how well will WP Easycart work with your theme and are there any issues I should know about? We look forward to hearing from you. Best wishes, Peter
Hello Peter,
Actually, this theme is developed for WooCommerce. It is not tested with WP Easycart. As the WP Easycart plugin introduced, it can work with any theme, but we’re not sure about it.
Hello guys! how can i quit this ? i have the father theme, and i dont want to put a child theme because i dont understand. thank u
https://prnt.sc/tc1pjeor maybe just the fathers categories, because i have almost 120 categories and everytime im uploading more.
thanks
Hello,
There is an option for categories in search modal. You can change the amount of categories or disable them in Appearance > Customize > Header > Search.
Please open a ticket on the support site if you need more assistance. Our supporters will be happy to help you.
https://uix.ticksy.com/Thank you
You need to use custom CSS to change it. Please open a ticket on the support site. Our supporters will help you.
https://uix.ticksy.com/ Thank youHello,
im trying to change the colour of the menu. i need this in black colour. http://prnt.sc/tbx7xc how can i change it?i was thinking with css personalizado. Can u help me please?
Thank u for the support.
Hello,
By default, this theme doesn’t support dark header background. You need to use custom CSS to change it. Please open a ticket on the support site. Our supporters will help you.
https://uix.ticksy.com/Thank you
Hello Guys,
i need this theme for a company in Austria. Is this theme compatible with germanized plugin ? And is there any possibility to change the language in german or only english avalaible?
Hello,
Yes, this theme is compatible with Germanized plugin. The theme is in English by default, but you can always translate it into German. Please follow this documentation to translate it.
https://docs.uix.store/konte/#/translate/translate-siteThank you
hello love your theme; presale questions;
1. In each product does it have option for QUICK VIEW? coz in your theme doenst have..
2. Does it support WPML for RTL?
3. Does it support\ DOKAN?
Hello,
Regarding your questions.
1. This theme does have the Quick-view option. By default, you just need to click on the product image to open it. Or you can change it in the theme options. You can also have the quick-view button if you want.
2. Yes, this theme does support WPML and RTL.
3. We didn’t test this theme with any multi-vendor plugin. But some of our customers confirmed it work with Dokan.
Kind regards
Hi, how can I change the name of these categories at KONTE and Sober? https://prnt.sc/t79jt2
Hello,
If you just want to edit these English texts, you can follow this documentation.
https://docs.uix.store/konte/#/customize/edit-textsBut if you want to change how it work, you have to customize the theme.
Kind regards
Hello, i can edit the page of shop? not fullscreem? with some air in the sides?
Hello,
Yes, of course. You can enable the shop sidebar and add custom content there.
Hello I was already at Konte. As I said before my support license has expired I cannot create a ticket. I also don’t want to extend it because I only have one question.
I know how to build a Mega Menu, but how do I get a product page with only the categories like for example: Men >> Men products >> Ladies >> Ladies products
Example:
1. https://prnt.sc/t5kfsv 2. https://prnt.sc/t5kgya 3. https://prnt.sc/t5khvr https://www.gucci.com/de/en_gb/ca/men/ready-to-wear-for-men-c-men-readytowearHow do I get it to show only men’s products when I click on the men’s page?
I know how to integrate the products but how do I get the filter function in there?
Hello,
WooCommerce doesn’t support filters on normal pages. You should use default category archive page instead of creating pages for each category.
You can add links of category pages to your menu. To get category page link, you can follow this screenshot.
https://prnt.sc/t5ugjjThank you
Hi, I want to know if there is any option to put de cart and login buttons on a ribbon on the top of the site, before the log and the menu, insted than on a side.
Hello,
Please open a ticket on the support site. Our supporters will happy to help you check it.
https://uix.ticksy.com/Thank you
Sorry to bother you but after the update the registration form in the login-modal is gone (not showed), this is not a plugin or settings problem, all checked. reinstalled the old theme and everything work fine now.
Hello,
Please check the setting for registration form in WooCommerce > Settings > Account & Privacy. There is an option to enable it.
https://docs.uix.store/sober/#/shop/accountThank you
Hi, yes I know this settings too, I guess it should be a conflict somewhere with my customizations. If the problem repeat on a fresh install I will let you know. Thanks again.
Hi, since the last update (I updated your plugins and theme) the product filter by price doesnt works with different currency. I have 2 currency in the website, the price filtering is showing with default currency no problem here, but when I change the currency the filtering prices doesnt change only the currency symbol change. Any fix or idea for this please? Thank you.
Hello,
The Product Filter by Price is a default widget of WooCommerce. If you found it doesn’t work with multiple currencies, you should contact the author of the multiple currencies plugin and report them about this issue. Perhaps that plugin is not compatible with the latest version of WooCommerce.
Thank you
I installed the required plugin when I installed the theme: currency switcher woocs. The price filter calculate only with the default currency, when I switched to the other currency it just doesnt work. I changed the plugin currency switcher plugin and the product filter but the problem persisted. Only the default woocommerce price filter works not the plugin’s one. Anyway thank you for your response.
We have to test this problem from the admin area to find the problem. Please send a mail to our email: uixstore@gmail.com with the admin login credentials. We will help you check it.
Thank you
Hi, I used your theme since 2 or 3 years now in different projects. Very happy with it.
I have a question: In the ajax product filtering (shop or sidebar) is there any possibility to filter by category and tag not only with dropdown, vertical/horizontal list but with checkbox?
If not is there any easy way to do it? I know you cannot give support for customization but if at least you can show me the way I can try to figured out at first.
I dont want to use another plugin this why I prefer to find a way with Soo product filter.
Thank you.
Hello,
Thank you for chosing our theme. Unfortunately, at this moment the ajax product filtering doesn’t support checkboxes. But it is a really good idea. We will try to improve it in coming updates.
Thank you
Thank you for your response. I found a way with another plugin, it looks pretty now, it will be very cool if you improve Soo product filter in this way.
Thank you for your sharing. We will try to improve it soon.
