8660 comments found.
Hey,
could you please add ‘custom-fields’ to the custom post type teachers? It would be easier then to customize the child-theme without copying the whole plugin after updating it.
// Teachers post type STM_PostType::registerPostType( ‘teachers’, .... array( ... ‘supports’ => array( ‘title’, ‘editor’, ‘thumbnail’, ‘comments’, ‘excerpt’,’custom-fields’ ) .. ) );
Would be great.
Cheers
Hi,
We will discuss additional features of the theme with our project managers according to the customers’ requirements and add new possibilities to the theme in the future updates of the theme.
Feel free to contact us if there would be any other questions.
regards
Is this theme mobile friendly? I’m looking for theme like this but for mobile
Hi,
Sure the theme is mobile friendly. Also, you can observe it on our demo site: https://stylemixthemes.com/masterstudy/classic-lms/
Moreover, there is an app created for the MasterStudy theme. Based on the website you have, you can build our own app for both Android and iOS devices. The APP for the MasterStudy theme and it is connected with the MasterStudy theme by default. So, the backend of the site is on the WordPress platform. Here is the app doc -> https://support.stylemixthemes.com/manuals/masterstudy-app/
regards
Hi,
i cannot add course bundle. Already fill in all fields, but it show “the description field is required”. Please refer to attachment.
https://prnt.sc/t638l0please help me. thanks
Hi,
Please create a ticket with your site credentials and our developers will check it for you
regards
Bottom Sticky Panel Doesn’t work Can you help me with my bottom sticky panel? Because it seems doesn’t work at all.
I have created ticket one week ago you don’t response at all This is my ticket number: #51944
Hi,
There is no one week delay on our ticket system. Due to the quarantine circumstances, we’re experiencing a much larger flow of inquires than usual. Therefore, response times are longer than expected. Our engineers will check your submitted tickets according to the ticket ID queue
regards
I suggest that you add the feature importing questions/quizzes from excel/csv files.
Hi,
Thank you for the provided suggestion. We will discuss additional features of the theme with our project managers according to the customers’ requirements and add new possibilities to the theme in the future updates of the theme. Unfortunately, we couldn’t provide any detailed information about future updates
regards
Hello author, Your reply in ticket supporting slow a most. Almost more than 5 working days. Please hire more support person for better quality.My question in here, Why the social login are conflict with google classroom addon. If I enable the addon google classroom it will an error, but if I disable the google classroom, the google social login will in good conditions. I already update the theme version. Please guide me asap. Needs to use it for my primary school asap.
We are really sorry for the inconvenience caused, due to the quarantine circumstances we’re experiencing a much larger flow of inquires than usual. Therefore, response times are longer than expected. Our engineers will check your submitted tickets according to the ticket ID queue. Have you re-created your Google credentials and checked them once again from scratch as we have suggested to you? Moreover, your server limits are currently are lower from the minimum required limits. The comments section here for pre-sale questions, please wait and our managers will check your ticket. As a suggestion, try to increase your server limits and re-create all of your Google credentials (Google classroom and Google social login) once again
regards
Thanx
Hi,
Our themes are ready for translations via WPML plugin by default. For detailed instructions please kindly have a look at the following video manual ->
https://youtu.be/frw7rdgBe2wregards
waiting for the ticket #52070(Extremely Urgent)
Hi,
Please note, our support team answers to tickets in between 24 hours on weekdays and 48 hours on weekends, however, according to the world situation with Covid-19 there can be some delay in response, please kindly wait.
regards
Good day. I am having issues connecting my google classroom with the masterstudy lms. Each time i try to access it, it always returns with the error message: “There has been a critical error on your website. Please check your site admin email inbox for instructions. Learn more about debugging in WordPress”.
Fatal error: /wp-content/plugins/masterstudy-lms-learning-management-system-pro/addons/google_classooms/vendor/guzzlehttp/guzzle/src/Client.php on line 220
I have already created a ticket but no response. I will be so grateful if this issue is resolved soonest. Thank you
Hi,
Thank you for creating ticket, our support managers will check it and will contact you asap
regards
I must complain that the support offered on this theme is less than satisfactory. At snail speed which makes it impossible to work on my website without huge delays. I have sent the following tickets and need urgent responses.
PROBLEM AFTER PAYMENT WITH WOO COMMERCE USING STM LMS After a user makes payment for a course I will expect one of 2 things to happen.
1. The user is automatically redirected to a page where they can enrol on the course
OR
2. The payment confirmation page shows a button that will prompt the user to ENROL or start the course.
Please fix this urgently.
TOO MANY ISSUES Please refer to attachments for reference I have created a course called TikTok Marketing for Business in the back end and have a lot of issues in the front end. Interface issues 1. When the course starts to plat the entire page is dark. Why does this happen? i would expect a clean white background with a square or rectangle with the actual video. Please can you confirm why this is happening. 2. I have previously asked about having the course curriculum display automatically when a user starts the course so that they can have the list displayed inform of them with the option to close it when they are ready. Currently on my page the curriculum list is displayed only after the user presses the purple button that reveals it which I fins to be a major flaw. If there is anyway this can be done I will appreciated as this diminisied the student experience. 3. When a user is taking a course the most noticable button on the course page is the ‘COMPLETE” button which is also in red prompting a user which has maybe started the course to click it to complete. The buttons to move to the next lecture are so faint they are so hard to see and slightly confusing. 4. After clicking the complete button. The video doesnt stop playing. it just carries on and does not take into account that the button has been clicked. Im wondering if this is a design fault else please explain this. 5. I have attached pics. The labels for the lectures at the bottom show for all slides Lecture 1. I have 11 slides and would expect the software to name them in order. Lecture 1,2 ,3… to 11. If not please explain the relevance of the numbering or let me know if there is a setting that I have not put to enable these change. 6. Also wondering why the website is displaying the price at the bottom of the course description page. It currently doesnt look nice. I want the price displayed on the top right like it is but the one at the buttom of the page looks horrible. please confirm which setting i can use to get rid of that.
I am wondering why my message was ignored here. I can see you have replied to all the messages before and after mine
Hi,
Our comment section is for pre-sale questions and for the questions of the first level. Your problem is not at this level, and to solve it you need to create a ticket. If you create a ticket, our development team will check it for you. Please submit a ticket with site credentials and our support team will assist you: https://support.stylemixthemes.com/tickets/new/regards
Hello, first the theme is incredible.
But before making the purchase, I would like to know if it is possible to deliver Brazilian payment methods like
MercadoPago or PagSeguro natively.
The Udemy affiliate part how does it work, do I have to add the affiliate link from the course or discount coupon?
Does the Template allow the option to work as if it were an udemy platform? With several teachers who publish their courses and the platform gets a percentage.
thank you!
Hi,
Thanks 
1. The MasterStudy LMS plugin contains only 4 payment methods (There are Stripe, Wired Transfer, and offline payment in the MasterStudy LMS plugin. ). Other payments can be used by enabling the WooCommerce Checkout feature [https://prnt.sc/qayi3g]. If your payment method is supported by WooCommerce, you can use it with the theme.
2. With our theme, you can import your Udemy courses, after which your students will be able to buy them using your site, but they will be redirected to Udemy to make the payments necessary to purchase these courses from Udemy. Your site will simply advertise your Udemy courses and redirect your students to the Udemy site, and for this you will receive earn commission on every sale.
You can also watch this tutorial -> https://youtu.be/wLQ9z2t3Oo4
or please follow this manual to get more information about commission
https://affiliates.udemy.com/payment-commissions/ you will get money sharing the course link in your site once redirected user from your website buys the course you’ll be paid https://support.stylemixthemes.com/how-to-import-udemy-courses-to-masterstudy-lms-theme https://support.stylemixthemes.com/manuals/masterstudy/#lmspro_udemyFeel free to contact us if there would be any other questions.
regards
I am interested in buying this, looks beautiful. Question: Do you also allow iDeal payment, directly or through the Stripe option? If not, is there an easy way/plugin/add-on to make this possible?
Hi,
Thanks for your interest in the theme.
The MasterStudy LMS plugin contains only 4 payment methods (There are Stripe, Wired Transfer, and offline payment in the MasterStudy LMS plugin. ). Other payments can be used by enabling the WooCommerce Checkout feature [https://prnt.sc/qayi3g]. If your payment method is supported by WooCommerce, you can use it with the theme.
regards
We have your theme, but our server is not that strong also not having much space, so we want to use third party service to upload videos.
I know in backend we can do it by using existing options, but in FRONT END we want teacher should also be able to do that (upload video on third party service). So question is :
- Does this theme support it so we upload from website but it goes to third party server? - If not then any way possible to achieve this? Let me know if my question is not clear or you need more details?
Please note youtube option is not good for us, just want to know any other (as youtube shows extra meta) so any other way user can easily upload (but on third party , yet directly from our site)
The theme supports any video links with embedded links like YouTube or Vimeo services. If your custom service supports embedded video links, you can use it. It’s recommended to use URL embedded links of the videos from services like Youtube/Vimeo. If you will upload the videos from your PC it will be uploaded into the media section of the WordPress and it will occupy storage of the site and it will damage the performance of the site
regards
Yes, but unfortunately my question was different, i mean i understand your point and i was aware but i want to know :
Is it possible to upload or integrate a 3rd party upload solution so we upload from OUR website but it should be uploaded to third party server.
Because it is not a professional solution if teacher has to buy a youtube/viemo plan as free plans show ads/meta. So we want they upload from our website and have something AD free solution and avoid any extra step.
- They login on our site - They select video from computer (should upload to third party service and give a link to paste in course content) - This way we are not using storage of our server also not using service like youtube/vimeo which shows ADs or meta
Let me know if my question was clear?
There is no such kind of integration in the theme by default. It needs to modify the theme and external plugin templates in order to realize your request
regards
Pre-purchase Question: Iwant to Sell webinar tickets as well as online courses. Can it be integrated with ticketing plugins. Are there any recomendations for ticketing plugins that can?
Hi,
The theme is for Online and offline courses by default. There is no ticketing functionality in the theme and LMS plugin by default. Unfortunately, we are not able to provide any external plugin which will fully satisfy your personal requirements
regards
integrating jitsi as alternative to zoom is good option , consider jitsi integration as an alternative to zoom app .
Hi,
Thank you for the provided suggestions. We will discuss additional features of the theme with our project managers according to the customers’ requirements and add new possibilities into the theme in the future updates of the theme. Unfortunately, we couldn’t provide any detailed information about future updates.
Feel free to contact us if there would be any other questions.
regards
first your theme is perfect, but you have to improve the video uploading process in the future, this is a big issu cuse instructor cant upload video direct to the course form frontend , i am osting my filse and link my wp to google cloude hosting , so any media file wil gose there, is there any updatet for that soon plz? i cant wait untill it have this feature
Hi,
It’s recommended to use URL embedded links of the videos from services like Youtube/Vimeo. If you will upload the videos from your PC it will be uploaded into the media section of the WordPress and it will occupy storage of the site and it will damage the performance of the site. We will discuss additional features of the theme with our project managers according to the customers’ requirements and add new possibilities to the theme in the future updates of the theme. Unfortunately, we couldn’t provide any detailed information about future updates
regards
Pre-purchase question: Vertical tabs on course page on mobile device are not user friendly.. These are very annoying. Can I have tabs horizontally on mobile device too. as in Eduma theme. Instead showing text, showing icons.
Hi,
Sorry about that, your request does not clear for us, please kindly re-clarify it with screenshots as well in order to be of better help
regards
hello, i want to buy your theme, i needed to ask this question before buy, in the back end, dose the theme has a report for admin or teacher to check the progress of students that bought a course, or has downloaded a certificate, because this is a very important part for the website i want to do. or is there another way to add it or a plugin to add it. please i need your reply
Hi,
Unfortunately, there is no such option in the theme by default. It needs to customize the core templates of the theme in order to realize your request.
regards
so, let me know if i buy the theme now, will that be done for me separately, dose it has another cost, please let me know wowplus25@gmail.com is my mail
Please note, what you’re asking for is actually customization of the item, which unfortunately is not something included in the support purchase. You can read more about the definition of support here (https://themeforest.net/page/item_support_policy) or alternatively you may wish to contact one of Envato’s Studio (https://studio.envato.com/) providers or our theme customization (https://stylemix.net/~service8922366) department who offers this kind of service for a reasonable fee
regards
thanks, i have contacted them so i can know the cost, thanks before i will buy it.
You are welcome.
Feel free to contact us if there would be any other questions.
regards
Hi. I have installed the demo content “Dark”. I want to put in my home page the last three blog posts as you have in this demo:
https://stylemixthemes.com/masterstudy/ms/But in the VC I don’t see any element referring to posts from your template. Have you used any special plugin?
Thanks.
Hi,
Please submit a ticket with site credentials and our support team will assist you: https://support.stylemixthemes.com/tickets/new/
regards
Hi
How do I set a course to only be viewed by Enterprise Groups only. And not viewed by the public?
Eg. I have a course for people only in my company and I don’t want to share it or sell it to other people.
Hi,
Only the registered users are able to enroll in the courses by default. There is no option to make courses visible/invisible for some grouped users only. It needs to modify the theme and external plugin templates in order to realize your request
regards
