6664 comments found.
H: I am using xStore theme (bought 3 licenses) and when I navigate the categories I see left sidebar widget but on search results it is not there. how to make it visible also on search listings? Thks…
Hello,
Thanks for using our theme.
Theme Options > Header builder > Search > Sidebar Position.
Theme Options > WooCommerce (Shop) > Shop > Shop page layout > Sidebar Position On Category Page.
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Hi: I replied to your ticket, I did that but still now showing, pls check…
https://prnt.sc/t6y9x1How to fix it?
Hello,
We have answered to your email.
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how i change the flashing promo text, check the link pls https://apps-greentechbd.com/greenshop/wp-content/uploads/2020/06/promo.png
Hello,
We use Static Block to display newsletter element content http://prntscr.com/t68kps (Theme Options > Header builder > Newsletter). To edit that Static Block go to WPBakery > Role Manager (or Elementor > Settings depending on builder that you use) and enable page builder for the Static Block https://xstore.helpscoutdocs.com/article/47-static-blocks
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I have created a new menu how do get it here so i can drag it and add it in the connection block, also in the future i will be installing wpml how to add the flag widgets here, please help in this section
Hello,
Please watch these videos – https://www.youtube.com/watch?v=RbdKjQrFnO4&list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG
Create an account on our site using your purchase code – https://www.8theme.com/registration/ , then submit a topic on support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ Our team will gladly assist you.
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I have been very happy with this template for over a year but with the last update of the template all the icons are http instead of https and so the site is considered unsafe. I really don’t know how to fix the problem and this is a huge disappointment
Hello,
Thanks for using XStore. I suppose this situation is independent of the theme update, but contact us via form on this page – https://themeforest.net/user/8theme , provide URL of your site, and temporary wp-admin access, so we can take a closer look.
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Hello,
how can i disable the Promo Popup? I miss the point Theme Options > Promo Popup > Enable promo popup > Off, this is missing in the newest version.
regards
Hello,
Theme Options > Header builder > delete Newsletter element from the header content.
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Yes i have done … but it open the popup without content then. After a few seconds the background gets darker and you can see a white button with X for Close.
Regards
Hello,
I suppose you have not deleted the element, here is an example – http://prntscr.com/t6apit – http://prntscr.com/t6apqe – http://prntscr.com/t6aq50
If you need any further assistance, submit a topic on support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
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Hello! pre sale question.
1. Are you compatible with B2BKing plugin?
2. I couldn’t find in the dummy a group product can you show me please?
3. how much are the possibilities to customize the single product view… many themes have many versions on how to show the product but i can’t find your versions, i need to show only grouped products but i want them to have huge protagonism, i don’t want the small list on the side, i want them low since they will contain even 15 items.
thank you!
sorry… also forgot to ask
this plugin its needed https://wpclever.net/downloads/wpc-grouped-product-for-woocommerce will it also be compatible?
Hello,
Thank you for your interest in our theme!
We did not test our theme directly with mentioned plugins. If you face any compatibility issues with plugin just contact our support team on the support forum and we either help you to fix all the issues or give you a refund.
Check this product page – https://xstore.8theme.com/product/the-trend-polo/
Examples of single product layout you can find here on our demo – http://prntscr.com/t5mjmy https://xstore.8theme.com/ Also, XStore has Single Product Page Builder, that allows creating the layout from scratch, for example – http://prntscr.com/t5mn2v https://xstore.8theme.com/demos/2/niche-market/product/skrew-shoe-tables-3/
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I can not login into this. https://www.8theme.com/login/
1. when I tried to login it shows password or username is incorrect. Then I tried to reset password. 2. During reset it shows the email is not registered. 3. When I tried to singup with the same email it says this email is already registered.
Either the system is mad. or they are trying to make me mad. aatraiceo@gmail.com is my registered email. Please solve it.
Hello,
As I can see, you have registered the next email – http://prntscr.com/t5fqb5 – http://prntscr.com/t5fqye Contact us via form on this page https://themeforest.net/user/8theme , provide the desired email and password, so we can update the information for your account.
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I JUST bought it and it says my validation code is incorrect.. what is that bout? I cant even use the forum
Hello,
Please read this article https://xstore.helpscoutdocs.com/article/90-how-to-find-your-themeforest-item-purchase-code , if you still can’t create an account on our site https://www.8theme.com/registration/ using the purchase code, contact us via form on this page – https://themeforest.net/user/8theme
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“As always a 5 star! i bought this theme the third or fourth time so far… really loving it. the new update from 6.0 is awesome”
5 star rating from edvin33 for Flexibility.
The site fails while doing demo installations. I can’t install any demos.
The most common errors happened by low server requirments, we strongly recommend to contact your host provider and check the necessary settings…..What can I do this…I m waitin about 1 week for this problem
Hello,
You posted questions few weeks ago and we asked you to follow the docs and contact our support if you face problem https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546/comments?page=148&filter=all#comment_24430830
So, could you, please, log in to 8theme account and submit topic on the support forum https://www.8theme.com/forums/xstore-wordpress-support-forum/ to get help with this?
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Hello,
Yes, sure. Install and activate Loco Translate plugin first. After that go to Loco Translate > Plugins > XStore Core plugin > create translation and translate the mentioned strings.
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There is one missing parameter during the request from swatches widget, so it displays all the variations of the attribute even though the product doesn’t have them. The example is on the screenshot, compared to default woo-commerce widget:
http://joxi.ru/xAeYRV6FgjL8eAthere is 5 colours on default widget but too many on swatches widget 
I meen product_tags pages
Hello,
Please, contact our support https://www.8theme.com/forums/xstore-wordpress-support-forum/ and provide temporary WP Dashboard and FTP access to your site to check the issue in detail and help you.
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hi theres this big in the mobile panel which if you rename the CUSTOM icon even if you put custom text name is still display as literally CUSTOM text only. Is there any way or workaround for this?
Hello,
Point is that mobile panel does not have option to use custom icon https://gyazo.com/027c344a9a08136cafc39fae9d5f3828 You can either choose the one of the existing icons or disable it at all.
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Hello if I buy the extend license can I edit and sell it?
Hello,
Thank you for your interest in our theme.
If you buy extended license you can use it only according license policy https://themeforest.net/licenses/terms/extended
You are licensed to use the Item to create one single End Product for yourself or for one client (a “single application”), and the End Product may be Sold. (a) For an Item that is a template (theme), the End Product is a customized implementation of the Item. For example, the item is a magazine template and the end product is the finished magazine.
You can’t re-distribute the Item as stock, in a tool or template, or with source files. You can’t do this with an Item either on its own or bundled with other items, and even if you modify the Item. You can’t re-distribute or make available the Item as-is or with superficial modifications.
For more information contact Envato support https://help.market.envato.com/hc/en-us/requests/new
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I have problem. My client wanna change domain. We bought license. How hould i change domain? Or its does matter what domain i use?
i can’t find info about it
Hello,
You can use 1 license of our theme on 1 dev/test site + 1 live site. But keep in mind that 1 license = 1 end product, read more – https://themeforest.net/licenses/standard To activate the theme on a new site, you need to deactivate it on old site https://prnt.sc/oo3dsn
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how to find out which domain my license is attached to?
Hello,
Contact us via form on this page – https://themeforest.net/user/8theme and provide the purchase code.
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For Elementor your demo page does not make it clear which demos can be imported as Elementor demos. But if I go through your Change Log from April 2020… each change mentions a few demos that are available for demo import for elementor. Is this the only place to find out what demos come for elementor? Do you not have a full list any where?
In the change log so far it says: Elementor demo content import of Babyland 01, Eco-scooter, Cleaning; Organic 02, Marseille 01, Bakery, Jewellery, Landing versions; Lawyer, Business, Fashion, Niche-Market; Furniture, Engineer, Organic01, Finances, Home decor; Hipster, Lingerie, Marseille02, Shoes versions.
Is this the current full list?
Hello,
Yes, this is a full list of demos available for the Elementor at this moment. We are working on the creation of other demos but it takes time because some demos require new Elementor elements that should be developed from scratch, that’s why it takes more time than we would like.
Elementor demos you can find in the XStore > Import demos > click at Elementor tab http://prntscr.com/t2klcu
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Ok – thank you… It would be nice if that “Elementor” button was on your portfolio page here also: https://xstore.8theme.com/preview-new/ ... its the easiest place for me to decide whether I am going to use Xstore for a project or not… and would probably help for new purchases of your theme too. Otherwise I have to install the theme to see if you have what I need. Personally – I dont do that with any theme… I need to know first before I install… Time is money… so I would ignore Xstore and choose another theme that lets me know in advance. I understand the difficulty in converting demos to Elementor so I am sure it will probably take another year to get it all done. It would just be nice to have a quick way to see what you have as Elementor based without having to install the theme first
Hello,
Thank you for your suggestions. We’ll add switcher between WPBakery and Elementor demos soon. Don’t think that it will take a year, I suppose much faster. At this moment if you want to check the Elementor demos you can just follow the links from the changelog. Also, if you need any other detailed information about options that we have for the Elementor feel free to ask. I’ll be glad to answer all your questions.
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after updating it shows this msg “XStore theme requires the following plugin: Core plugin v.2.3.6. Video tutorial. This warning is visible for administrator only” and i cant seems to find this core plugin
Hello,
You can find the XStore core plugin version in the theme package inside XStore Core plugin 2.3.6 folder.
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Or download updated version from the Downloads page of your 8theme account https://www.8theme.com/downloads/
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So i love this theme and i want to use it for my site, i already bought it, but i have to use a different theme now (Electro) because xStore does not have a critical feature that i thought it had.
I am looking for a widget (for elementor) that shows products, with tabbed options for the carousel or grid display. Your one theme has a demo that has this feature but this demo is for WPBakery and i can not find how to do this with Elementor. Here is the demo: https://xstore.8theme.com/demos/2/electron01/ the part of the page i am talking about is the “Special Offers” section where you can click the “Top New – Featured – Special” links and it AJAX loads those results into the grid below. Basically i am looking for a Tabbed AJAX Product Grid/Carousel that allows you to have multiple categories that ajax load into the grid, as a widget or item that can be placed onto the home screen. Many of the other top themes on ThemeForest have this feature, and with xStore + Elementor, as far as i know, this feature can not be done.
Do yu have any future plans to add Tabbed AJAX Product Grids/Carousel’s for the home page for the Elementor version of your theme?
Hello,
Thank you for using our theme!
We are working on this element and it’s almost ready. I think we’ll be able to release it in the next theme update in bundle with default tabs element for the Elementor. If you need it critically before the next update you can contact us on the support forum and we’ll be able to send you dev version of these elements.
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Thank you, ive already posted on the support forum for xstore, so i will discuss it with the support person over there. Thank you, and this is great news!!
Hello,
You are welcome. Ok, let’s continue our conversation on forum. We’ll reply you soon there.
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Hello,
I really need your help, my site has a bug / error in an integration and I can’t solve it, would you help me? I can no longer post to the support forum because my support license has expired, help me please?
Hello,
Thank you for using our theme!
What are you trying to integrate? Read here how to renew the support period https://xstore.helpscoutdocs.com/article/92-how-to-renew-support-period
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