8659 comments found.
1. Is it possible to allow instructors to turn on/off the option to let students to retake quiz or assignment? Specifically in each individual quiz or assignment. 2. Is it possible to see the scores of the students after they take the quiz?
According to the default structure of the examination and quizzes taking process, there is no option to re-take the course once again if the exam was completed. Alternatively, you can delete that quiz and add a new one. Retake course can be set if you will set % for passing the exam under the settings of a quiz, so the student who will get a lower score will re-take the exam -> https://youtu.be/enASM22U3JY?t=155
All the students’ progress can be observed via the Gradebook add-on. For more info please kindly have a look at the following manual below -> https://support.stylemixthemes.com/manuals/masterstudy/#gradebook
regards
Hi,
How can I change the contents of the email notifications?
For example, I’m receiving a notification that a User has added or enrolled a course but I don’t see the details of the student or the course he enrolled into.
I also received a notification of a password change but there’s no details about which user made the password change.
Thanks,
Hi,
Please have a look at this manual -> https://support.stylemixthemes.com/manuals/masterstudy/#email-template-manager
regards
I already found it but are these the only notifications I can manage?
Yes, they are all the available email templates that can be managed by default
regards
Hello, could the search box on the top of the page search through Woocommerce products instead of courses?
Also, do you think that in your future updates you could somehow integrate LMS courses with Woocommerce products? It would be really helpful.
Thank you.
Hi,
The search box is connected with the LMS courses by default. It needs to modify the theme and external plugin templatees in order to change the search.
We will discuss additional features of the theme with our project managers according to the customers’ requirements and add new possibilities to the theme in the future updates of the theme. Unfortunately, we couldn’t provide any detailed information about future updates
regards
Can you check why this is happening?
In the curriculum, it’s clearly showing Quiz 1 but when viewed inside the quiz itself, the title shows Quiz 3. There are no other quizzes in that course so why would it show Quiz 3?
https://prnt.sc/t79kba https://prnt.sc/t79kh2Hi,
Please create a ticket with your site credentials and we will check it for you https://support.stylemixthemes.com/tickets/new/
regards
Tested in different sites,authors couldn’t manually add a student – Website has no extra plugins other than MS right now – Email field isn’t visible. https://ibb.co/gdCHt8J
Hi,
Please create a ticket with your site credentials and we will check it for you https://support.stylemixthemes.com/tickets/new/
regards
License expired, kindly check as this is your end issue which is happening in all new installations.
Make sure that you are using the latest version of the theme -> https://support.stylemixthemes.com/how-to-update-a-premium-theme . All the theme external plugins should be updated as well under the appearance -> install plugins section as well. there is no restriction on our live testing environment with the newly included features of the LMS platform
regards
Dear team, i’ve done this more than 5 times. Also i asked my friend to install in his server, there too same issue. Seems an internal issue with the theme.
I use child theme as well.
Please try to enable the Group Courses addon and check it once again. Please note, the comment section is only for the pre-sale questions.
regards
Hi, I am having issues with SCROM. Can you confirm the standard supported by your LMS? Please confirm what standard I am supposed to save my course in? Options are- 1.2, 2004 (2nd edition), 2004 (3rd edition), 2004 (4th edition), AICC or xAPI? Please let me know urgently
Hi,
With the correct Scorm zip file, you can upload into the course and it doesn’t depend on which service you have generated the Scorm file. The uploader is working properly on our end. Please kindly have a look at the following manual below for more info -> https://support.stylemixthemes.com/manuals/masterstudy/#scorm
regards
I have tested the scrom file with scorm cloud to make sure the file works fine and it does. The only issue is with the LMS so I hope you can help me resolve this.
The scrom file loads fine in the back end but does not play in the front end. See error message I am getting.
Warning: simplexml_load_file(): I/O warning : failed to load external entity ”” in /homepages/12/d182182634/htdocs/clickandbuilds/StudentChatCourses/wp-content/plugins/masterstudy-lms-learning-management-system-pro/addons/scorm/main.php on line 329
I have created a ticket and have had no response. It is heartbreaking the poor level of support we are given for this theme. Maybe you need to increase your prices or charge more for an express support if you are unable to cope with the demand but it is terrible having to wait for your support team who are not available to get answers.Sorry for the delay in response we had public holidays. There are a huge amount of requests in our ticket system. Our engineers will check your submitted ticket according to the ticket ID queue
regards
f
hello i am having a problem with recent updates, regarding the shopping cart with and woocommerce compatibility, the site when adding a product to the cart does not show the payment button,
https://prnt.sc/t71uyoit appears until the site is reloaded again
https://prnt.sc/t71xo2and this causes confusion to the buyer since they cannot access the final purchase page immediately and this until now occurs had not had this problem
Hi,
Please submit a ticket with site credentials and our support team will assist you: https://support.stylemixthemes.com/tickets/new/
regards
Pre-sale Question: I really liked how ou have integreted exactly everything that I require. I tested you Course Plugin. Its Good. If Learndash plugin can be Integreted with your theme, I think that would really really help me with me complete requirement. If there is some customisation required, I am willing to pay extra for it.
Hi,
Thanks for your review 
We will discuss additional features of the theme with our project managers according to the customers’ requirements and add new possibilities to the theme in the future updates of the theme.
Regarding the customization service we recommend you to contact with our theme customization department here: https://stylemix.net/~service8922366
regards
You promised me 10 days ago that in this update, you would add the course expiration date feature but I haven’t seen it yet.
Hi,
We will discuss additional features of the theme with our project managers according to the customers’ requirements and add new possibilities to the theme in the future updates of the theme. Unfortunately, we couldn’t provide any detailed information about future updates
regards
I don’t know if this is normal, but instructors don’t have permission to manage students from admin panel, but see that button.
Can you help me? Thanks Regards
Hi,
Please create a ticket with your site credentials and our developers will check it for you https://support.stylemixthemes.com/tickets/new/regards
Hello this is such a wonderful theme i want to buy now but only few $$ in my pocket LOL any discount for me….
Hi,
Unfortunately, there is no discount period for the MasterStudy theme currently
regards
The MasterStudy LMS Mobile App, does it have offline capability or students still need to connect to the internet? What makes it better compared to just viewing courses from the phone’s browser app?
Hi,
There is no offline mode currently in the Mobile App by default. We are planning to include offline mode in the future updates of the App
regards
I bought Udemy for Udemy Import. Meanwhile, this add-on does not work !!. Unable to get API from Udemy. Even the attempt to add it doesn’t work. Your template is one big scam. You cheat customers on functions that don’t work !!!
Hi dear,
There is no need to purchase extra plugin to use the Udemy importer in the theme by default. The Udemy importer is part of the LMS Pro plugin which is already available in the theme default package in general. Here below you can find more info about the importer -> https://support.stylemixthemes.com/manuals/masterstudy/#lmspro_udemy
With correct credentials of the Udemy, there won’t be any restrictions
regards
I don’t have support license as it expired, understand that this is an update issue. Your new version can’t install properly. This will affect all users. Just try to update this, STM LMS plugin will vanish. It will show lot of irrelevant plugin installs. Entire LMS is getting broken. Even tested in new website as fresh installation. Kindly consider this as urgent**
Please test from your end by having fresh installation and import LMS WHITE DEMO. It won’t work anymore. Our site with too many students had broken because of incorrect update that you’ve published today.
We tested the new version on several websites and it has installed without any problem. We have updated the theme and included plugins on the Server with the lowest system limits:
max_execution_time 300 memory_limit 40M post_max_size 18M upload_max_filesize 18M
You can review our results in this video.
Please make sure there is enough free space on your Server and check the Security settings. In most cases, the hosting providers restrict external connections.
regards
Pre-sale Questions:
1. Is it possible to import/export Quiz questions from any type of file like csv, text, excel?
2. Is it possible to sell physical products besides courses because my client is also a publishing company? (If not you should really consider seperating that with a plugin, it’s really annoying to be able to use woocommerce only for online courses)
3. Is it possible for an instructor to get a complete list of course progress and quiz results?
4. Is it possible for students to see their quiz results whenever they want to and as a list like a leaderboard?
5. We have been using a leader LMS and have been coming across to performance issues with 100+ concurrent students, it was mainly because of the outdated quiz codes and too many backlinks for reporting and editing courses everywhere. I must note that we are on cloud hosting and paying $300+ a month and using the latest tech litespeed server memcached opcache etc. Do you have any clients that have a great number of concurrent learners atm? Or do you believe that your code for lms is clean and doesn’t include bloatware? I don’t really want to switch thousands of questions and tens of courses manually and then come across to similar problems.
Thanks for your answers in advance.
Hi,
1. There is no import/export tool for the quiz by default
2. Woocommerce products are offline courses by default. Here below you can find more info -> https://youtu.be/FgAVhdBuT90
3. We have integrated GradeBook add-on for the students statistics -> https://support.stylemixthemes.com/manuals/masterstudy/#gradebook
4. Students can observe the quizzes of the enrolled courses from the profile page via observing the course
5. Quizzes are custom post types and the performance of the site with the huge amount of post types depend on the server limits. Unfortunately, we are not able to provide our customers web-sites
regards
I want tab design for mobile device (responsive) – https://www.dropbox.com/s/m3t9soji7cv1zjj/2020-06-26.png?dl=0
same like your app for responsive website for mobile users. Vertical tabs are very annoying on mobile. Is it possible same horizontal tabs for mobile device like in your app for responsive website.
Hi,
It needs to modify the theme default templates in order to realize your request. Alternatively, we can recommend you to contact our theme customization department -> https://stylemix.net/~service8922366 in order to build the theme according to your personal needs for a reasonable fee
regards
URGENT** BUG IN NEW VERSION: LATEST VERSION 3.5 ISN’T INSTALLING. NEED URGENT FIX. MY SITE BROKEN WELL…...! HEREAFTER PLEASE TEST BEFORE YOU RELEASE AN UPDATE..
Also whitelms demo import is not working seems STM plugin failed to install
Need urgent fixx**
Hi,
Please create a ticket with your site credentials and we will check it for you https://support.stylemixthemes.com/tickets/new/
regards
I don’t have support license as it expired, understand that this is an update issue. Your new version can’t install properly. This will affect all users. Just try to update this, STM LMS plugin will vanish. It will show lot of irrelevant plugin installs. Entire LMS is getting broken. Even tested in new website as fresh installation. Kindly consider this as urgent**
Please test from your end by having fresh installation and import LMS WHITE DEMO. It won’t work anymore
We tested the new version on several websites and it has installed without any problem. We have updated the theme and included plugins on the Server with the lowest system limits:
max_execution_time 300 memory_limit 40M post_max_size 18M upload_max_filesize 18M
You can review our results in this video.
Please make sure there is enough free space on your Server and check the Security settings. In most cases, the hosting providers restrict external connections.
regards
I previously purchased a license of this plugin on your website before it became available on here. How do I go about receiving the updates?
Hi,
This the comment section of the MasterStudy theme. The theme already includes the LMS and LMS Pro plugins with the theme default package. If you have purchased the LMS Pro plugin separately you will be able to get updates via the licence key of the plugin
regards
Pre Sale Question :
1. Can I have the features after a user finish taking a course :Course Review and display
Other Suggested Courses
2. User can make a course notes
3. Courses video will be resume if the user leave the session in the middle.
4. Referrals progress bar that show the statistics of referral data.
5. An ebook directory where member can download material or ebook.
6. I wanted to make All videos / courses \ accessible for members only and people need to subscribe membership plans to enroll the courses. Public user will redirect to custom registration form where they have to choose package, fill in form and make a payment.5. Please advise.
7. Admin can blast an announcement that need to appear in user home dashboard when the user login into their account.
Thanks!
Hi,
There is no such kind of feature by default. Users can send comments for the course lessons. The LMS platform uses embedded links from services like YouTube or Vimeo. There is no option to resume the video
All the theme basic functionalities come from the LMS and LMS pro plugins in the theme by default. Please kindly have a look at the theme documentation -> https://support.stylemixthemes.com/manuals/masterstudy/ Main features of the LMS plugin you can observe under the following link below under the main menu -> features -> LMS features section -> https://preview.themeforest.net/item/masterstudy-education-center-wordpress-theme/full_screen_preview/12170274?_ga=2.73998994.1247176662.1572571596-519880715.1561454643 Also, you can test the free version of the LMS plugin via downloading it from the wordpress.org site, here is the link for it -> https://wordpress.org/plugins/masterstudy-lms-learning-management-system/ The Woocommerce products are offline courses that contain lessons in the PDF, Doc, etc formats. Students are able to download those files after purchasing a course, while in the LMS the lessons are online. Here below from the theme documentation you can find more info about the LMS courses and Woocommerce Courses in theme -> https://support.stylemixthemes.com/manuals/masterstudy/#intro STM LMS courses creation online courses -> https://support.stylemixthemes.com/how-to-add-a-new-course-with-masterstudy-lms Woocommerce products offline -> https://youtu.be/FgAVhdBuT90 Here below you can find detailed instructions in order to get detailed info about pricing plans in the theme -> https://www.youtube.com/watch?v=kxp_gjwHH-k&feature=youtu.be We will discuss additional features of the theme with our project managers according to the customers’ requirements and add new possibilities to the theme in the future updates of the theme. Unfortunately, we couldn’t provide any detailed information about future updates Most of your asking features is not available in the theme by default and it needs to modify the theme templates in order to realize them. Alternatively, we can recommend you to contact our theme customization department -> https://stylemix.net/~service8922366 in order to build the theme according to your personal needs for a reasonable fee
regards
Hello, thank you for your replies but i still didn’t get it. Could you please help me to answer my question in Yes / No so it will be easier for me to make a decision.
1. No 2. Comments for the Courses available 3. No 4. No 5. No 6 No, 7. Announcments can be set only for the courses
regards
Hey,
could you please add ‘custom-fields’ to the custom post type teachers? It would be easier then to customize the child-theme without copying the whole plugin after updating it.
// Teachers post type STM_PostType::registerPostType( ‘teachers’, .... array( ... ‘supports’ => array( ‘title’, ‘editor’, ‘thumbnail’, ‘comments’, ‘excerpt’,’custom-fields’ ) .. ) );
Would be great.
Cheers
Hi,
We will discuss additional features of the theme with our project managers according to the customers’ requirements and add new possibilities to the theme in the future updates of the theme.
Feel free to contact us if there would be any other questions.
regards
