8659 comments found.
Hi, I want to purchase the Jetpack video Hosting plan. Here i have a query. Can we ebmed the videos which are hosted in Jetpack here?
I know you are are supporting Youtube and Vimeo. Youtube not useful for good form LMS and Vimeo is too costly. Hence i preferred to buy Jetpack Video Hosting.
Is this possible to embed videos from JetPack video Hosting? Please give me correct answer. Yes or No?
Hi,
The theme and LMS supports the embedded links. If your custom service can generate those embedded links properly, you can use those links
regards
Hello ! Looks great ! presale question: when clicking on “get course” & “one time payment”, can we just be redirected to the woocommerce cart / or checkout instead of the login/register popup ? I can’t find anywhere on the demos that ?? it should be the default action no ?? thanks for your answer
Hi,
Firstly users should be registered in the site, that’s why it is redirecting into the login/register page by default
regards
Is it possible to limit the number of times a learner can view a course? For example, each student can only view the course 10 times. This is to prevent them from sharing accounts with many others.
Hi,
There is no such kind of feature in the LMS plugin by default. It needs to modify the theme and external plugin templates in order to realize your request
regards
How to change default background color for Page Titles, i could not find the option in Theme Options. I am changing each page title background, but it is difficult to do each page. I want to change by default for all page title background. Where is the option. or any other way to change page title background.
Hi,
The title box background color can be changed via editing the page directly. There no global settings by default. Alternatively, you can use the custom css like below under the appearance -> customize -> css field;
.entry-header.clearfix { background-color: red; }
regards
Pre sale question: is it possible to change the direction of the Buy course button? I have a checkout page and would like to direct it to is it possible in an easy way?
Hi,
Could you please clarify your request in detail with screenshot as well in order to be of better help
regards
Hello, I’ll give you an example:
On the page https://stylemixthemes.com/masterstudy/classic-lms/courses/math-bio-creating-with-and-instructor/
has a button called Get course, is it possible to redirect the button’s link to https://sun.eduzz.com/311522?
The STM LMS course button default link can be managed via editing single course and activating the affiliate course -> http://prntscr.com/t8cakb
regards
Could you include the scss files please?
Hi,
Could you please clarify your request in detail in order to be of better help?
If you have error “Missing stylesheet” please have a look at this manual -> https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
regards
Beautiful theme. Congratulations Team. I have a few questions, 1. does the content creation editor support Tooltips ? 2. is there any way that the video content is showed in a customised videoplayer, where the user cannot go to the Youtube/Vimeo website? 3. if there is any way for the Instructor to upload video file?
Hi,
1. Please kindly have a look at the following manual below to get more info about the course creation process -> https://support.stylemixthemes.com/how-to-add-a-new-course-with-masterstudy-lms
2-3. Currently, the video lesson types support the embedded video links from services like YouTube and Vimeo. We will try to improve the video lesson types in the future updates
regards
I did not get answer to my question no. 2. Does it support tooltip plugins?
Unfortunately, there is no such kind of option in the theme. It needs to customize the theme templates to realize your request.
regards
hello, I want to insure that this zoom plan will enable me to make instructor host online zoom lessons ?
https://zoom.us/pricingPro Great for Small Teams $14.99/mo/host
Purchase up to 9 hosts per account
Hi,
By default there is only one host can be set in the user section in order to be able to create lesson with the Zoom Conference lesson type, for detailed info please kindly have a look at the following manual below -> https://support.stylemixthemes.com/zoom-video-conferencing-addon.If you have instructors registered on your site, you need to buy one of the meetings plans on Zoom in order to add instructors as Hosts, so they could use Zoom meetings and schedule sessions. Here is pricing plans of Zoom -> https://zoom.us/pricing
regards
yes I understand this, I mean I have to purchase one plan for every host ? like this plan “Pro Great for Small Teams $14.99/mo/host Purchase up to 9 hosts per account” for every instructor ?
For detailed instruction according to the hosting plans of the users, please kindly contact the Zoom support service directly
regards
Hi, I have two questions please. 1. In Theme Options-Header, there is an option to turn on/off Popup Menu Items – “Become an Instructor” and “For Enterprises.” How to edit these options? and 2. How to hide the wishlist icon when use is logged out?
I’m referring to the “Online Courses” header type.
Hi,
Please submit a ticket with site credentials and our support team will assist you: https://support.stylemixthemes.com/tickets/new/
regards
ok, thank you. but what is the difference between support you’re providing here and creating a ticket?
The comments section on ThemeForest is for the presale questions by default
regards
Hi, I really like the mobile app and also read from a comment that Elementor integration will be released in the next update, so I’m considering switching projects from other LMS theme to Masterstudy.
The only thing I concern about is the membership plugin support. Does the theme support Wishlist member plugin? If not, is it possible to order a custom integration service?
Thank you.
Hi,
In the theme implemented the Paid Membership PRO plugin. Please read more here: https://support.stylemixthemes.com/manuals/masterstudy/#lms_memberships
We did not test the theme with the Wishlist Member plugin, so we can not suggest anything.
Regarding the customization service, we recommend you to contact our theme customization (https://stylemix.net/~service8922366) department
regards
Still awaiting a reply from you guys. Please respond….. ticket #52070
Hi,
We are really sorry for the inconvenience caused, due to the quarantine circumstances we’re experiencing a much larger flow of inquires than usual. Therefore, response times are longer than expected. Our engineers will check your submitted tickets according to the ticket ID queue
regards
Hello please, you are yet to respond to my request #52070 . I am already in trouble with my client. You people are making my work so difficult. I am so stuck right now. Please kindly attend to my ticket #52070 . It is so urgent. Thank you
Your ticket will be checked according to the ticket ID queue
regards
DOES this theme support multi vendor?
Hi,
The theme allows to register an unlimited number of instructors who able to sell their courses. Please read more about the theme here: https://themeforest.net/item/masterstudy-education-center-wordpress-theme/12170274?s_rank=18
regards
This issue is in your demo, when we’ve trial course – Get course at bottom doesn’t work anymore.
Link – https://stylemixthemes.com/masterstudy/one-instructor/courses/nvidia-and-ue4-technologies-practice/
Fix in next release
Hi,
Thanks for your information. We will fix it as soon as possible.
regards
Hi,
1) Add guest checkout feature as nowadays without this students might feel difficult to do signup and this reduces sales. Even small theme and non-design oriented companies like WPLMS & TutorLMS has this option when using woocommerce checkout. I’ve used it, it boosted my sales by 20%. You guys even have feature to add students manually which is like a guest checkout, why can’t you do this during checkout by asking student name & email id? Isn’t this gonna be great?
2) Add some custom media players, you guys suggest to use Vimeo and Youtube, but you need to understand that Vimeo basic plan shouldn’t be used for LMS videos (business motive). If we use, Vimeo will block the account and ask to upgrade to a minimum plan that is $20 per month which be billed only annually. So we need to pay atleast 240$ to host in vimeo, then how you shall recommend this bad idea? Youtube can’t be used for professional courses as it does not give the feel of LMS to the students. So nowadays using own Wordpress Media be a great and affordable solution. Come with some custom media player for even youtube videos. WPLMS gonna launch 4.0 and it was awesome in beta testing which has custom media player for even vimeo videos. Around 90% LMS has this feature. Masterstudy is leading in Themeforest nowadays and it definitely need to consider these 2. Hope i’ll expect this in upcoming update.
3) No support for teachers to add videos from front-end which isn’t great here.Nowadays many theme has this feature but i dono why MS is missing these core functions.
Hi,
Thank you for your suggestions and information. We are trying to improve the theme feature in every our updates. Some features require more time and resources. Therefore, it isn’t possible to add all the new features and improvements in a single release.
Furthermore, the Guest Checkout and built-in video uploader/player features are included in our development roadmap. They will be available in the nearest updates of the theme.
regards
That’s cool
When a Youtube video is added ANY ONE watching can click on the video and leave our LMS, share the video, or move on to something else on the youtube channel.
I am very sure there is no one who has purchased this theme that will appreciate that as a function. Every LMS owner wants the users to remain on their page and not end up somewhere else. So I think you have created an incomplete solution for us.
I find your responses to questions surrounding previous enquiries about YouTube/Vimeo embedded videos to be very worrying. It will be very useful for your theme to provide protection to users for theme for embedded videos. I can only predict your response to this to be that we can upload videos to our media library which you already know is not a good option because of storage issues. What solutions do you have for this?
Hi,
We are planning to include a feature to upload videos directly to the website in the future updates of the MasterStudy LMS plugin. However, it isn’t possible to block or prevent screen recorder applications on the users’ devices.
regards
Google Classroom and NextEnd Social Login do not work together. When Google Classroom is enable, the NextEnd plugin gives the following error when a user tries to login. See screenshot here https://pastebin.com/r5nagWwJ
Hi,
We have checked the Nextend Social Login and Google Classroom on our testing website. Please make sure that followed instructions to create Google App in the plugin settings.
regards
I followed the instruction carefully and it did not help
I tried to repeat the profile, and this is what I got:
There has been a critical error on your website. Please check your site admin email inbox for instructions.
Can you show me evidence that it works on your end?
I think the below comment can help::: Maybe the Nextend plugin is loading an earlier version of Guzzle:
Chances are you have other plugins autoloading an earlier version of Guzzle (similar to the subapplication case).
Please check if any other plugins install wordpress and if so, they install the latest version.
Composer update should solve the problem.
With correct credentials of the Google in the Nextend settings there won’t be any restriction as the feature already checked and tested on our live testing environment. Make sure that you are using the latest version of the theme and all the theme external plugins should be updated as well (appearance -> install plugins)
regards
You are not sure of what you are talking about. Just some random response. Of course I have the latest of the theme and plugins. I am not using the Google Login feature from NextEnd plugin. I have only activated Facebook
We have informed our developers about Social login. They will re-check the issue once again in the testing environment. If there will be conflicts they will fix the issue in the nearest updates of the theme
regards
Come posso velocizzare il tema masterstudY? è lentissimo !!!!!!
Hi,
Please follow the instructions in this video tutorial to optimize your site performance.
regards
Ho gia seguito questo procedimento ma non cambia nulla. È lentissimo
In that case, please submit a ticket on our support website and we will check the cause of this problem on your website.
regards
your theme is the most powerfull in the market, but it need avideo player, that is the only reson make me dosnot buy it,maybe in the futuer if you update video player or suport adding external video player
Hi,
Thank you for the provided feedback. We do our best in order to integrate extra features regarding the video request in the future updates of the theme
regards
good th hear that, i cant wait to see new update..tnx
You are welcome!
Hi,
Can you please check my site, www.pharmariim.com. The Home page showing White Color, nothing showing. I am giving access to do whatever but please fix this issue by end of the day as it is urgent issue. My site already available to Public.
I know you are handling tickets orders only. But this is the different case. Hence look in to this issue.
I already raised a request to you. My Ticket Id is #52279. Kindly consider my request as urgent request.
Thank you,
Regards,
PharmaRIIM
Hi,
We are really sorry for the inconvenience caused, due to the quarantine circumstances we’re experiencing a much larger flow of inquires than usual. Therefore, response times are longer than expected. Our engineers will check your submitted tickets according to the ticket ID queue
regards
Where can instructors see the list of students enrolled in a specific course?
Hi,
Please have a look at this manual -> https://support.stylemixthemes.com/manuals/masterstudy/#gradebook
regards
How about the scores of the students in each particular quiz?
The Gradebook displays a student general progress by default for the course. Particularly only the student can observe the quiz answers (wrong/correct) from the profile page via observing the course and quiz section
regards
