8685 comments found.
I had to change the php Version to 7.3. bute now I get this error Warning: session_name(): Cannot change session name when session is active in …/wp-content/themes/uncode/functions.php on line 14. What do I have to do? Of course I already tried to find a solution, but till now no chance. Could you please help me? THANK YOU!
Hi hommera! In what page do you have this warning? I’m sorry but after years of PHP 7.3 it’s the first we have an user with this warning. What version of Uncode do you have?
Thank you very much for your quick answer. I’m using Version 1.6.4.2 with a child theme
Hi hommera! Please try first to check if it’s related to your Child Theme or update to a recent version, actual version is Uncode 2.2.8.1. Since you have an old version check for the Envato Market plugin update method: https://support.undsgn.com/hc/en-us/articles/214001205#envato-market
THANKS a lot! Now everything is working fine!!! Best and fastest support ever 
!!
Hi hommera and thank you for the confirmation! Much appreciated! 
hello team!
in posts with media attached in stack style can we:
1. enable image lightbox popup?
2. have description/excerpt above image stack?
PS. I know both can be done with custom vc content/elements
thxxx
Hi tasoskouk! We are sorry but this is a simple default without this options.
Hello, I’m testing several WP hosts with the theme, but i got key activation error. I deactivating key each site deletion, but still can’t activate anymore.
I sent you direct message as per instructions a few days ago, but didn’t get an answer back.
Could you reset my key counter please?
Hi pixelete! We are sorry but last message from you is from 2016: https://undsgn.d.pr/Oh5LRM
Please send a message from here: https://themeforest.net/user/undsgn
Well that explains that i didn’t get the answer
Anyway, resent. Happy weekend.
Also, try searching by my email, not by username? https://puu.sh/G0N8w/c852c69294.png
OK, but please note that we replied your email…
Hi…Ive installed the demo…How do I update the images on the classic agency home page ?
Hi Rhino111, and sorry for the delay! When you install Demo Contents, you have the same layouts but with placeholder images ( ex: https://support.undsgn.com/hc/en-us/articles/214001065#&gid=1&pid=2 ), now, for example, you can start by modifying the Portfolio images ( https://support.undsgn.com/hc/en-us/articles/214002745 ), or by changing the background images ( https://support.undsgn.com/hc/en-us/articles/214003585#&gid=1&pid=5 ), note that the header is external ( https://support.undsgn.com/hc/en-us/articles/213459649 ).
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hi, I would like to use the plugin Advanced Charts for WPBakery, but it doesnt seem to work with the uncode version. Could you possibly tell me if there is a way to use it?
https://codecanyon.net/item/advanced-charts-addon-for-visual-composer/19237508Hi Souvraya! We are sorry but we have never had the opportunity to try this plugin, I see that it has only 300 sales and is not among the popular ones.
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hi! Did someone had problem with media gallery on pages? On my page in media gallery place are squares with light borders. I would be grateful for help
Hello! Did the problem suddenly appear and everything was fine before? Could you provide your page url please so we can check? A common problem, in this case, could be the fact your server doesn’t have some library installed, GDLibrary for instance (it is a mandatory library to use images in WordPress).
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Yes. It happend suddenly about tree weeks ago on my two wordpress sites (one is uncode) url address: http://ftp.asken.nazwa.pl/www_asken_2019/ . site does not have domain address yet .
Yes, I see. Did you install some plugin or script that caches or filters the code? Because here the decimal numbers are rendered with commas instead of dots https://undsgn.d.pr/aUa9Zl as they should be. Try checking if any of your plugins create this problem.
I tried to turn off all plugins and nothing happend. How i can convert this commas to dots?
Just to be clear: it isn’t an issue due to the theme. As you said it started happening suddenly. If the culprit isn’t one among your plugins, I’m afraid the problem comes from some setting of your server that has changed recently. Here is a screenshot from our demo: https://undsgn.d.pr/h21nY2 Uncode makes a simple math division in php to calculate the ratio of the image and PHP should return by default decimals afters a dot not a comma. You should ask your server support in my hopinion.
Let me know, best
Is the theme compatible with WooCommerce 4.2? Thanks
Hi bipster! Yes it’s compatible!
Hello, you page documentation 404 PAGE NOT FOUND do you have amother link?
Hi EasyCommunication and thank you for the heads up! You can find the Uncode documentation and Help Center here: https://support.undsgn.com/hc/en-us
PS: Can I ask what link to you refer to that leads you to a 404?
Yes, I mean where did you find this link since it was replaced years ago. Did you find here in the comments? Thank you.
Hello,
Can we adjust vertical lateral header/menu to match this style? https://studioshamshiri.com/studioHopefully only need to “stick” menu to the bottom, is that right? Any css advice would be great
Thxxx
Hello!
I don’t know how your menu looks like now, however you can use the Lateral Menu with the right options for the text alignment, please look at the screenshot: https://undsgn.d.pr/tx0FIu
Best
Hellooooo!
The menu looks like how it really looks here https://studioshamshiri.com/studio
I mean sticky to the bottom left (inside left vertical header) w/o social or anything else below
From your screenshot it looks like theme options offer this, right?
Thxxx
I meant I don’t know how is the menu on your site now… however: here is how the menu appears on the frontend with the option I showed before https://undsgn.d.pr/NglLTG.
Yeap, Great! Thxxx
You’re welcome.
Hello again
Is there a way to use posts module to show portfolios in a “table style” (3 column list) like this? https://studioshamshiri.com/projects
Thxxx
Hi tasoskouk! No sorry this is not possible, we have this in the list but actually not an option and not something we can suggest few easy codes.
Hi ,Why I can’t see chackout page ?
Hi Elle__! We are sorry but from here we cannot understand, we’ve never had users to give us this report and as far as we can see everything works smooth, ex: https://undsgn.d.pr/X2yhmR
I’m sorry but it seems some local problem, if we have problems with checkout here you should read thousand of similar messages, anyway try to access with this link: https://undsgn.com/uncode/shops/checkout/
Hello, i tried to have the categories with blog post module always visible – but i can not get it working.
Like here: https://undsgn.com/uncode/blog/blog-full-width-grid/
How do you always have the categories visible above the images? Is there an additional CSS code necessary?
Thanks, BR Andreas
Hi graffito! You just need to activate the Filter option in the Posts module settings, ex: https://support.undsgn.com/hc/en-us/articles/213456829#&gid=1&pid=4
Sorry, “above the images” may was not specific enough.
I mean the colored category which is shown on every image of every post. It is aways visible here https://undsgn.com/uncode/blog/blog-full-width-grid/
And i can just get it working then i hover above the post image. How can i achieve that it is always visible?
Hi, ok makes sense. Try to install the patch you find here, then in the Posts > Block tab activate the correct visibility option: https://support.undsgn.com/hc/en-us/articles/214092169
Not working for me. See here: https://www.andreas-huber.at/neuigkeiten/ (purged all caches)
I have “content under image” activated and “overlay visibility: visible”
Ok but now you need to set the correct visibility options in the Block tab.
Man, sorry. I overlooked that option several times. Now i got it – thank you VERY much!
Thank you for the confirmation!
Hi , Can I create mega menu with Uncode theme?
Hi Elle__! You can use the native MegaMenu you see in our demo or you can use some extra plugins if you need more options, this is a good one and they also use Uncode for their promotional website: https://quadmenu.com/
Thank you much ))
Thank you for confirming!
Hello,
I have fallen in love with your theme and see that using a CDN improves site speed.
I read that CDN’s are for sites being accessed from different countries.
My site is real estate that will really only be visited by users in the United States. Would a CDN still be beneficial? Just want to verify before I purchase.
Thank you and great work!
Hi FLestates! If your goal is performance and reaching a wide audience (United States is a wide audience), I would say that a CDN is always welcome. Consider that some speed tests now include it among the normal required good practices for every kind of site.
Hi,
As of a recent WP update – featured images are no longer displaying in post header. Are you aware of any issue that may have caused this? Some conflict somewhere?
Hi jdgatti! No we are not aware and it seems pretty odd, since we daily work with latest version of WP (and we don’t have similar reports from other users). What version of Uncode do you have? Are you sure to have the latest version? https://support.undsgn.com/hc/en-us/articles/214001205
Maybe that’s my issue – I’m still on about version 1.5. However I’m unable to verify my purchase code/envato API. Every time I try to update it, the wheel keeps spinning and I never get verification
Thank you. That’s all fixed, thank you. The only last bit of the website I’m unable to restore is that I cannot embed youtube videos using the WPBakery Page Builder. Do you have a link to the support page for embedding videos?
Hi jdgatti and thank you for the confirmation! Please follow from here: https://support.undsgn.com/hc/articles/213457149
Hi. There is a bug in the theme. If I don’t use menu shrink option, there is no problem at all. But when I use it, there’s a problem. When using Menu Shrink on the one-page homepage, the first section movement is not as accurate as shrink height. Check it please.
Hi amexclub4u! We are sorry but we are not able to replicate, please share your site or open a private ticket so we can check your scenario. For what I can see everything is fine, ex: https://undsgn.com/uncode/homepages/creative-artist/?style=justify
Hello! When I create page and when adding wireframe sections dont preload or display. How can I fix it? Thank you.
Hi letsprofit! We are sorry but we don’t have other reports so we need to check your installation privately. If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Your Uncode Page Builder throws a warning in PHP 7.4 when the WP_DEBUG constant is set to true: [19-Jun-2020 05:46:37 UTC] PHP Notice: Trying to access array offset on value of type bool in /xxxx/wp-content/plugins/uncode-js_composer/include/classes/vendors/plugins/acf/shortcode.php on line 14
Hi Pepminguezcastells and thank you for the heads-up! What version of Uncode do you have? We don’t have any other reports and we are not able to reproduce this.
PHP 7.4, WordPress 5.4.2, Uncode Theme 2.2.8.1 and you should add define( ‘WP_DEBUG’, true ); to your wp-config.php file
The warning appears when editing a post or page
Hi Pepminguezcastells! I’m sorry but I’m not able to replicate (yes, I definitely know how to activate debug mode), anyway, for what I can see, I think you have ACF plugin installed right? In case we can only notify WPBakery of the warning, since this is in the “vendors/plugins/acf/shortcode.php”.
I would like to hide “show all” in the filter and another filter category. It should only be hidden at the top of the filter. Is that possible? With CSS? Or can you write the code. Thanks
Hi basti1985! Not sure to understand, sorry, you need to remove some filters items from the filter menu? In case can you share your site URL since the code need to be tailored on your menu item category ID.
The first thing that is always shown is show all. I want to hide this. And the other question is, can I hide other categories in the filter? I have some content in two categories in the portfolio. Generally, however, I would only like to have shown one.
Hi, as told it’s possible with some CSS but this need to be tailored on the specific category ID if you need our help we need the URL of your website (the page where you have this module) since the ID it’s different for any installation. Otherwise, check similar messages: https://themeforest.net/item/uncode-creative-multiuse-wordpress-theme/13373220/comments?utf8=%E2%9C%93&term=filter-cat-&from_buyers_and_authors_only=0&order_by=relevance
Thanks for the quick help. It works
Thank you for the confirmation!
How can I directly select a specific filter? https://rhodak.de/lookbook?id=index-781286&ucat=141 And that all filters are displayed? https://rhodak.de/lookbook?id=index-781286&ucat=67
Hi basti1985! We are sorry but really don’t understand the request, anyway if you use the pagination only the filters relative to the selection are displayed.
I would like to have a selected filter displayed. For example, if I have a button on another page that is linked to this filter. https://rhodak.de/ On the home page is a button at Classics with More, there is a filter. Just like with casual. But when I go on it, not all filters are shown in the lookbook above. Either Classic or Cassual only. How can I link the filters that all are shown? When I go to Lookbook in the menu, all are shown.
Hi basti1985! Really not sure to understand the request but you can have a selected status link only of you have the Pagination mode, ex: https://undsgn.com/uncode/blog/blog-boxed-grid?id=index-15588655905&ucat=7
Hi. I can change the color under the menu by adjusting the header in BASIC, however, I can’t change the menu color itself.
Additionally, on mobile, when the menu expands, the menu at the top where the logo is turns white while the menu options expand into a black area.
How to correct these for better control over the menu color? Thank you.
Hi _dwb! We are sorry but it’s really not easy understand your needs, just in words without a screenshot or without check the status of your website. If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Thanks. I submitted a ticket with images for clarity.
Hi _dwb and thank you for the confirmation!
Hi, I have purchased the theme and somone stolen the theme licence from my computer. Can you please change purchase code and give me new purchase code for me?
Hi bejjabkb96285! We are sorry but all this part is managed by Envato so you need to ask Envato (ThemeForest) but I really don’t think this is possible, you are responsible for your Purchase Code. In case you can contact them from here: https://help.market.envato.com/hc/en-us/requests/new
PS: what is the exact problem you have, sorry? You are not able to register the theme?
