224 comments found.
Hi, I just bought this theme and installed and none of my Woocommerce shop pages are showing any products. Is it not WC compatible? I thought by the comment section on themeforest it was. I bought because I am looking to make my site that has your Zoomsounds Waveplayer on it have the continuous play on navigation feature. I saw some comments there from you guys directing people to your Ajax themes for this functionality. Was I wrong in this working with Woocommerce shop, and is there no way to make it work? If there’s not a way to make it work, could I please get a refund? I would have no use for it unfortunately if that is the case. Thanks, Lewis
May I also add that, like above the package is missing many items!
Hello Lewis
Send us a message via https://codecanyon.net/user/ZoomIt
We’ll help you tomorrow
Cheers!
Radu
Good morning.
Today I bought your template, and I have only received (Royale & __MACOSX) folder, so I can not complete the installation in wordpress.
It does not include package.zip of which you speak in the video (previewdata, psd, readme, theme …) I guess this is a mistake, would you be so kind to send me the complete package. Thank you.
On the web it describes that these are the files that are obtained with the purchase of the template.
What do you get in the package
Royale Theme – for WordPress Royale Child Theme for developer customizations Documentation – and video to get you started with your site in no time Preview Sample Data – sample data xml and slider configuration like in the preview make cloning the preview (so you can start editing from there if you want) a breeze PSD Files – to get you started on mockups Lifetime Free Updates – Even if the theme will get updated, or it’s value will Increase, you will get all updates for free
Is the WP update ready? thanks.
Hello
Royale wordpress version is never coming. We developed another theme with the same designer
WP is mostly ready – http://zoomthe.me/wp_preview_wpq/
I can send it to you for beta test
Thanks!
that looks great 
”... We’ll release new responsive template in same style this month” – what are you saying? That one has to purchase a new template on top of having purchased this one already?
You ask for suggestions what one would like to see in the Royale theme….. Yes, I have a suggestion: how about going with the times and making the content WIDER! at 700 some pixels it is a leftover from the www dinosaur age. Ypu could at least make that part 75% instead of pixels.
Yes, but I guarantee it will be worth it.
We launch on 1 September
This is the new template – http://themeforest.net/item/q-creative-the-html5-template/12693538
WP THEME will come in a few months
Hi Can we have a responsive version of this template, have purchased this template. Need it to fit within mobile devices.
Hello
We don’t have responsive version for this
We’ll release new responsive template in same style this month
Thanks!
no update since 12 March 14?
We only update this theme for security issues or bugs
We are launching a new Portfolio Theme soon that looks like this but much nicer, you may want to follow us to see
Thanks!
Hello. On this page, you say Last Update: 29 June 15. But wehen we download it, this is the same version. What’s new?
We fixed prettyPhoto XSS exploit
Hello and what about the update of 10 July 15?
Hello and what about the update of 10 July 15?
Hello and what about the update of 10 July 15?
It’s just PrettyPhoto XSS vulnerability fix
Bonjour, je ferme le soutien, j’ai trouver le problème et ce n’est pas votre thème mais mon hébergeur qui ne veux pas outlook . Cordialement.
je suis tres heureux que vous avez trouve la source de votre probleme
I need help. I have installed woo commerce plugin and my site can’t display the product well http://qiqeehouse.ca/product/black-hats/
Hello,
Please send me your wp-admin login credentials via http://zoomthe.me/sendadmin/login-details.php
Thanks!
Good Day,
The slider on pages only shows the first image. After that image passes, all the other images are black. Is there a way to fix this please?
Thank you!
Please download latest update
Thanks!
hi, the slider on chrome doesn’t work my site is www.amle.it
we’ll fix that in the next update
thanks!
please fix it as soon as possible,our client use only Chrome.thanks!
Ok , should be in by next week
Thanks!
any news about the update for the jquery compatibility?
I want to convert the Royal HTML theme with WP theme and I’ve seen on your support forum about a compatibility with Woocomerce, that’s right?
Thank you
It works with WooCommerce, but no special styles are in at the moment.
Thanks!
Hi. I have been trying to figure this out for months and months but the Royal Creative Theme main slider will not display the slides in Google Chrome. Works fine in IE but cannot make work in Chrome. I have tried removing all the images and just adding a single very small one in the main slider and still will not display. Can you help me figure this out please. My client has completely lost all faith in me and basically refuses to talk to me because of this. I didn’t want to bother you guys about it and thought I could fix but I’m stumped. The site is http://modahairsandiego.com/bjnoman/ please take a look for yourself if you’d like. Thank you, Stu
In fact, I asked the same question 5 months ago and got no response. I see it above in the comment section. Which validates how long I have been hurting over this issue. This project has been a disaster and because of this issue I literally will not be getting paid on it because of the time it’s taken to fix. It’s a total loss for me but just trying to save face here. Thanks
Sorry about that – but we have a support forum were issues like this are fixed
Send me a PM and I’ll send you the fix
Thanks!
Hi. I have sent you a email. Please respond
Hi. I have the Creative 5 Royale Wordpress theme. and in Chrome for some reason the main slider images will not start. Can you maybe take a look and see if you can see something that I am missing. Anything you could suggest would be greatly appreciated. I thought it may have been an image size issue so I made the 1st image definitely only 250k but still the same thing. Works in Safari, and IE to my knowledge. Thank you in advance for any help if you can.
my site is http://www.modahairsandiego.com/bjnoman just fyi in case. Thanks again.
I’m having the same issue as the users above, with backgrounds on Chrome. Looking through the code, I’ve managed to track it down to the DIV that gets created right after the opening <BODY> tag, right before the div. That div doesn’t get created in Chrome, just in FF and IE.
I’m sure it’s JS which calls and creates this DIV, I just can’t track it down.
Please contact me at robert @ dre5productions.com with a solution.
I would personally like to thank you guys for taking care of the Google Chrome issue and releasing the Vol 2.0 release. The little tweaks you guys made make the theme so much better. Thank you as a consumer/client for following through and being stand up guys. Thank you as a developer for fixing something i know was probably dumped into your laps. You guys did good, Keep it up! Thanks.
Hello, I have left questions on your support forum three weeks ago, and no answer. I’ve sent an email 2 weeks ago, to your support team and no answer. This is a sad state. I just want to get the same fix that you gave to the other person on the forum. Email me @ erjohnson at enoirconsulting.com. Your help would greatly appreciated.
After 2 months the developer hasn’t fixed the issue with the slider not working with the Chrome browser. Let alone a update to work with Wordpress 3.6. I have found a theme with better support.
Its insane isnt it? Can’t believe no comments are added here!!! Will try support forum but not expecting anything 
noone is going to help we paid 40$ for bull shit
Hello, my name is Valeriano. I bought from you the word press theme ROYALE, but I take issue on chrome. You do not see any element that goes to full screen (background, sliders, etc. ..) can someone help me? consigliamri or how to fix it?
