Hello, @khalil__,

First of all, thanks for showing your interest in Porto WordPress.

1. Yes, you can test the Theme on local and then use the same Theme on your main/final site.

2. Yes, you can, simply you have to set the header as fixed.

Regards, P-THEMES.

Hello, @xtopher,

That is Custom Text and you can change the color of it using Text Editor Options, please click on Toggle first as showing below:

And then you will find the color option change the color from there as per your requirements as showing below:

Regards, P-THEMES.

Hello, @martinezfer,

Video box will not automatically close until and unless you will not click on sidde screen or cross (X) icon, this is the default functionality of the element.

Regards, P-THEMES.

Hello, @Onpasri,

Please delete the old version of the plugin from your site and download the latest version of the plugin from the below given article and Install and Activate it on your site, it will work for you.

https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution

Regards, P-THEMES.

Thank you for the download links. Much appreciated. Best Regards.

You’re Welcome!!

Hello, @Onpasri,

I have just confirmed from the support department and they said that they already replied your support ticket, please check your support ticket reply and reply to your support ticket accordingly and please always be patience and do not ask here about the support tickets because you will always get the reply of your support ticket once its resolved.

Regards, P-THEMES.

How can I escalate the issue, as it doesn’t seem to be going anywhere.

Hello, @Onpasri,

Please reply your support ticket and make your conversation at one place there.

Regards, P-THEMES.

Hello, @tantration,

We have solved your issue and the reply of your support ticket #95670 has been sent, please check your ticket reply and reply to your ticket accordingly.

Regards, P-THEMES.

Hello, @jimjud,

Please watch and follow the instructions showing in this video:

https://youtu.be/qlhOBpYDw9Y

Regards, P-THEMES.

Hello, @simoszkyriakides,

Please read and follow the instructions written in the below given article:

https://smartwave.freshdesk.com/support/solutions/articles/12000052390--2-how-to-edit-shop-page-banner-and-changing-images-

Regards, P-THEMES.

thx

You’re welcome!!!

Hello, @welcome-store1358,

Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

ul.products li.product-col .add-links .button {
    background-color: red !important;
    color: yellow !important;
    border-color: pink !important;
}
.single_add_to_cart_button {
    background: red !important;
    color: yellow !important;
    border-color: pink !important;
}

Regards, P-THEMES.

thank you

You’re Welcome!!

Hello, @andersjessen,

First of all, thanks for showing your interest in Porto WordPress.

Yes, you can set the different colors for heading background and logo for different languages using the WPML plugin.

Regards, P-THEMES.

Sounds great… Thanks!

You’re Welcome!!!

Hello, @vadimevelson,

Please edit your Home Page and you will find Text Block element set under Porto Carousel and you have to edit the Text Block element and change the images as per your requirements as showing below:

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 28/05/2020. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

What I meant to say is. When I click on authors name. It goes to the home page. It does not display all the articles posted by this author. See link https://thinkwisefinancial.com.au/your-dream-home-absolutely-deserves-a-dream-rate/

Never mind. I’ve figured it out. Thanks.

Sound’s Good!!!
You are the best…

Hello, @Fabekid,

Can you please contact us via our support system with your site WP-Admin Login details and also share the screenshot of the section as well so that we will check and provide you the video of the solution as well.

Regards, P-THEMES.

Hello, @xtopher,

WP Bakery and Elementor are two different page builders and both have their own standards and elements and properties.

Like same way both have different Demo’s as well, If you go to our Demo site you will find the Elementor and Gutenberg Demo Tabs separately as showing in this screenshot:

And while Importing any Demo you will also find the same Filters under Demo Import Tabs as showing in this screenshot:

It means if you want to use the Elementor version of the Demo then you have to Import Elementor version and Same as for WP Bakery and Gutenberg.

Now, Keep in Mind, Before Importing any of the Demo version Install and Activate all the plugin including WP Bakery and Elementor as well, and then you will find the Option for which Page Builder Version of the Demo you want to Import on your site as showing in this screenshot:

Import the particular version of the Demo and then deactivate the other page builder from your site by going into Plugins section after Importing the Demo, Like If you Import the Elementor version of the Demo then after Importing Demo content no need for WP Bakery Page Builder plugin simply deactivate it after Importing the Demo.

You can not edit the content of the Elementor version of the Demo with WP Bakery and Vice Versa.

That’s all.

Regards, P-THEMES.

Hello, @yairjos,

Please read and follow the instructions written in this article:

https://smartwave.freshdesk.com/en/support/solutions/articles/12000052391--3-transfer-re-use-license-from-test-to-live-site

Regards, P-THEMES.

Hello, @jeevanam2,

Please edit your Home Page and copy and paste the below-given CSS code to Home Page Custom CSS option and check back your site after removing the browser cache.

@media(max-width: 600px){
.porto-ultimate-content-box.has-content-pos {
    min-height: 200px !important;
}
.porto-ultimate-content-box.has-content-pos h2.vc_custom_heading {
    font-size: 14px !important;
}
.porto-ultimate-content-box.has-content-pos h3.vc_custom_heading {
    font-size: 24px !important;
}
.porto-ultimate-content-box.has-content-pos button {
    padding-top: 10px !important;
    padding-bottom: 10px !important;
    padding-left: 18px !important;
    padding-right: 18px !important;
}
}

Regards, P-THEMES.

Hello team. Appreciate your quick reply. I added the code as advised: https://snipboard.io/mu15BA.jpg and I checked it from mobile but the responsiveness not yet come: https://snipboard.io/zQV8wu.jpg Would you pls advise on it?

Hello, @jeevanam2,

Can you please contact us via our support system with your site WP Admin Login details so that we will check and solve it for you on your site.

Regards, P-THEMES.

Hello, @martinbaron,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Regards, P-THEMES.

Hello, @artistgew,

Here is the code for email Icon and email as well, you can place it in the same section and it will work for you and furthermore please read this article as well:

https://smartwave.freshdesk.com/support/solutions/articles/12000068799--43-how-to-change-my-account-page-link-in-header-builder

[porto_info_box icon="fas fa-envelope" icon_size="40" icon_border_radius="0" title="Email us @" subtitle="aizazawan55@gmail.com" title_font_style="600" subtitle_font_style="700" title_font_size="11" title_font_line_height="11" title_font_color="#dd9933" subtitle_font_size="18" subtitle_font_line_height="18" subtitle_font_color="#81d742" el_class="text-left" icon_color="#81d742"][/porto_info_box]

Regards, P-THEMES.

Hello, @grueter6,

You can achieve it using a simple trick, you can use WP Bakery page Builder and hide specific Columns for Mobile and Desktop versions as per your requirements as showing below:

Regards, P-THEMES.

Hello, @Fadihr,

Really sorry for the inconvenience, All ThemeForest products allow One license for each domain on which you will install the theme (multisite installation does not matter though).

So regardless of a number of clients, the license works with a number of domains. So if you are building 10 websites, you need to purchase 10 regular licenses for that, etc… These are license usage policy of ThemeForest (and we have no control over this), you may wish to confirm from Themeforest here:

https://help.market.envato.com/hc/en-us/requests/new

There is no unlimited usage license.

Regards, P-THEMES.