886 comments found.
Thim -Testimonial – How do we edit the font colour – When i change the row background colour from blue to white – the text disappears Testimonial Page - How do we delete the share social icons? - how do we edit the page itself – i added a hero slide but it does not show up - how do i change the permalink to match the page title (I am using Success Stories) when i change the permalink – cant go to page
Hi EnergiseandGrow,
Please send us an email to support@thimpress.com and tell us about you issues. We will try our best to help you.
Sincerely
Email sent – please take a look – Thanks!
Hi EnergiseandGrow,
We’re checking it.
My site installed with this theme is super slow, tried all solutions can’t change anything. I compared with your demo, it even worse. Can’t open the demo these days. I left message in the forum. Please have a check.
Hi RachelRooSD,
We’re working on it.
Today the demo faster. But my site take up to 2mins to load one page. I left message on forum but didn’t replication.
Hi RachelRooSD,
We have replied to all of your topics. Please check again.
Sincerely
I have tried to login in your support system but I am not able to sign in or register.. Your theme is making my website too slow and customize option is not working, can not change logo, copyright, Woocommerce is saying your theme template is not updated, I have to deactivate Woocommerce, Paid membership Pro is giving WP_Cron error, so i had to deactivate that too…. Theme is too Slow… Too Slow…
Hi rtnetwork,
Our forum is working normally, please try again.
Then create a new ticket on our forum, we’ll help you check it out.
can we replace buy this course button with the other button which name as buy course in course section?
also i want to replace instructor name to instructors in course section.
Hi Root_tech19,
Please try to change it in the Coaching theme and LearnPress plugin with Loco Translate plugin.
thank you. One more question how i can set pop window on buy this course button?
Hi Root_tech19,
Sorry but you can’t change the popup/function of “Buy this course” button.
Sincerely
can we set character value for course price in course like to be announced?
Hi Root_tech19,
Maybe I misunderstood your mind. Do you mean you want to set the Number of Decimals for course price?
Sincerely
i want to set text instead of number in the course price area.
Hi Root_tech19,
We don’t have that feature now.
Sincerely
can we set course box size on grid view?
Hi Root_tech19,
You want course box bigger with grid view or something else?
Sincerely
Hi, I just bought and installed this theme. Met pages miising problem, pages under home page were uploaded but don’t work. Success stories and Become a teacher pages are empty. Can you tell me how to solve this ?
Hi RachelRooSD,
Please go to the Coaching forum: https://thimpress.com/forums/forum/coaching/ and create your ticket.
We will check all your issues.
Sincerely
can we create different checkout page for different courses?
we are using learnpress plugin for courses
Hi Root_tech19,
No, the checkout page is for all courses.
Sincerely
Hello, can I make live broadcasts through this template?
Hi EXPANDESAC,
We support Zoom meeting with this theme.
Sincerely
how i can add testimonial style from weight loss demo to business ?
Hi Root_tech19,
Sorry but we don’t have that feature now.
Sincerely
how can i list events like business demo event, currently i am using business demo.
Hi Root_tech19,
Please create a new ticket on our forum, we’ll help you check it out.
how i can change footer social icon color? i am trying to set icon color black by assign new class name but color still same. digital-icon{ color:#000000; }
i am also trying by:
footer#colophon .footer .footer_business .thim-social a .fa{ color:#000000; padding:5px 5px 5px 5px; font-size:20px;
}
Hi Root_tech19,
Could you please tell us which color you want to change to?
Sincerely
problem solved.
i want to know one thing how i can remove overview tab from the course section?
Hi Root_tech19,
You can hide it in the Appearance / Customize / Courses / Single Pages / Sort tab
ok thank you.
can set instructor and co-instructor description paragrap alignment equal?
Hi Root_tech19,
You should create a new ticket on our forum. Our supporter will help you.
Thanks.
ok
Hello,
I am trying to import a demo on my local server . I am using LAMP.
I am on step 4. And getting following error message. Can you please review and help me fast ?
Please check the existence of file /var/www/html/demowp/wp-content/plugins/coaching-demo-data/data/demos/demo-vc/demo-01/theme_options.dat
CODE: #005_FILE_NOT_FOUND
Hi umadeepaklspt ,
Please send an email to support@thimpress.com with subject “umadeepaklspt – Coaching Support”. We’ll help you.
And please consider renewing support 
can we merge Course reviews with google reviews?
Hi Root_tech19,
I’m so sorry. It isn’t possible.
Hello, are you able to do some customization work = do you have time to do it?
Hi Mattiosh,
You can send an email to support@thimpress.com we’ll discuss more.
can we change instructor name to speaker in course?
Hi Root_tech19,
Please try to change it in the Eduma theme and LearnPress plugin with Loco Translate plugin.
hi, How can edit or remove the 3 POPUP bars on the top, they are really annoying in the mobile version, How can i remove them totally
Thanks
Hi tarek720,
Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Coaching forum: https://thimpress.com/forums/forum/coaching/ and create your ticket.
We will check all your issues.
Sincerely
how i can add multiple instructor for one course.
Hi Root_tech19,
You can install and active our “Co-instructor add-on for LearnPress” (included when you bought the theme). Then you can edit course, in the Course Settings section, there is Author => Co-instructors, then add instructors to that course.
Sincerely
i want to add + sign in counter so can you tell me how i can do this.
Hi Root_tech19,
Sorry but I don’t get your mind. Do you mean you want to disable login feature? on your website?
Sincerely
No. In counter part i want to add plus sign
Hi Root_tech19,
Please go to the Coaching forum: https://thimpress.com/forums/forum/coaching/ and create your new ticket.
We will help you to do that.
Sincerely
ok
Hello
In WP Events Manager I have to enter the prices without tax. Is it possible to display the price including tax in the book form?
Hi devil2b1,
Please go to your Dashboard => WooCommerce => Settings => Tax => Display prices in the shop => Including Tax => Save changes.
You can see in this picture: https://prnt.sc/tdwtej
Sincerely
I am trying to install business coaching theme but it showing some critical error message like
“Edit widget: Instagram Add widget: Instagram Edit Add Instagram Instagram
Important: You must first click Save to activate this widget before connecting your account. After saving the widget, click the button below to connect your Instagram account.
There has been a critical error on your website. Please check your site admin email inbox for instructions.”
Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Coaching forum: https://thimpress.com/forums/forum/coaching/ and create your ticket. We will check that for you
ok
how i can remove course feature section from course?
Hi Root_tech19,
You can do that by going to your Dashboard => Appearance => Customize => Custom CSS & JS => Custom CSS, then add below code:
.thim-course-info{ display: none;}
then Publish.
Sincerely
ok but in the overview section i want to expand text space by removing course feature.
Hi Root_tech19,
Please try to use this css code:
#tab-overview .thim-course-info {
display: none;
}
#tab-overview .thim-course-content {
border-right: none;
width: -webkit-calc(100% - 0px);
}
thanks. also i want to set our team members on slide one by one. so how i can do this?
Hi Root_tech19,
You should create a new ticket on our forum: https://thimpress.com/forums/forum/coaching/ our supporter will help you.
ok
Thanks
Hi there I am interested in purchasing your theme. I currently have a site based on the wordpress theme ‘Academy’. I’ve had it for 7 years, If I switch it to your theme, will I be able to keep all my blog posts, pages and courses content intact? Will it require a major work to shift the site with all the content from one theme to another?
Hi alionagor,
With Courses, you can use LearnPress – Export/Import Courses add-on.
But with blog and pages, it’ll be lost. Please consider it.
Thank you for your prompt reply. I’ve googled this question, and the articles I’ve read basically say that changing themes does not affect the posts and pages. I’ve had my theme for 7 years, it’s time to change it as it lacks some functionality I need for my courses. Is there something unique about your theme that will cause my blog posts to disappear?
Hi alionagor,
changing themes does not affect the posts and pages: Yes.
But you need to reset your site then import demo you want and the posts, pages will be lost.
Hope you understand.
Hi! I wanna buy this theme, looks great. But when visited Shop,Course, Blog etc pages, its showing footer area is disturbed. All content is upset. Will it be fixed by you?
Hi PremiumMarket,
Thanks for your report.
We fixed it and it is well now. Hope you love our theme
Hi,
Can you please let us know how can we change Instructor tab text to something else in courses?
Thanks
Hi mandmmultimedia,
Please try to change it in the LearnPress plugin with Loco Translate plugin.
You can read here to know how to use Loco Translate plugin: https://thimpress.com/knowledge-base/loco-translate-guide/
